Mums On Cloud Nine
The show is hosted by Heather Black, a champion for women in tech and founder of Supermums, a global brand supporting mums to develop a career in the salesforce eco-system. The podcast aims to inspire and support mums new or already working in the sector to develop their career in the tech sector whilst achieving flexibility and the salary they deserve – sharing top tips, insight and inspirational stories from women who carved out a successful career and employers who champion diversity and gender equality. Through our podcast series we will cover four key areas of insight: Explore your Potential Understand what roles are possible and how to feel assured it’s right for you. Create a Vision for Change Coaching tools and tips to change or develop your career. Have a Life you Love Foster a flexible career working with your employer, team and family. Create your Success Develop your skills, network, profile and reputation as the go to expert.
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Healing from Trauma to Thrive as a Women
07/13/2025
Healing from Trauma to Thrive as a Women
This week on Mums on Cloud Nine, we’re getting honest about something that affects more women than we often realise: unhealed trauma and how it quietly shapes our relationships, careers, health, and sense of self. I’m joined by Adele-Marie Hartshorn, the coach, therapist, and somatic strategist who steps in when mindset work just doesn’t cut it anymore. Adele explains how trauma isn’t always about big, catastrophic events. Sometimes, it’s simply the absence of the nurturing, presence, or stability we needed growing up. From people-pleasing to burnout, anxiety to chronic health issues, Adele breaks down how our nervous system responds to life’s emotional load, and why we can’t simply think our way out of it. We talk about what nervous system dysregulation actually looks like, how trauma can stay trapped in the body, and why traditional talking therapies might fall short for some. Adele also shares how somatic healing helps us process what’s unresolved and gently move back into regulation. As someone who has worked with Adele personally, I can say her work is powerful, practical, and deeply transformative. Whether you're dealing with anxiety, self-doubt, or simply struggling to feel present in your own life, this conversation might be the nudge you’ve been waiting for. We also explore the subtle ways trauma can show up in motherhood, leadership, and relationships, and why learning to regulate your nervous system is a game-changer, not just for your wellbeing but for everyone around you. Mums on Cloud Nine is your go-to destination for inspiring content that empowers women to build a life and career they love. Each week, we share expert advice, personal stories, and practical tips across a range of topics, from health and mindset to money and career growth. Check out our website at and subscribe for weekly tips to elevate your mindset.
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How to be Fu**ing Amazing
07/07/2025
How to be Fu**ing Amazing
In this episode, we’re talking about something a lot of women struggle with but rarely say out loud. What does it really take to believe in yourself, even when self-doubt creeps in? And how do you step into your space with confidence when you’re not quite feeling it? To help unpack all of this, I’m joined by Wendy Marie, founder of More Equality and creator of Tech Together AI. Wendy brings her warmth, honesty, and humour to a conversation that is part pep talk, part practical guide. She shares her journey from senior leadership at Salesforce to becoming a solo mum and entrepreneur, and why she’s now helping women claim their worth without apology. We talk about how to show up in rooms where you might not feel ready, how to introduce yourself with impact, and how even tiny mindset shifts can help you change the way people experience you. Wendy explains why you don’t have to feel confident to come across as confident and how others often see our brilliance long before we do. This episode is full of laughter, honest reflections, and the kind of reminders we all need when we're feeling a bit stuck. If you've ever found yourself whispering rather than owning your voice, this one’s for you. Tune in for a fresh take on confidence, personal branding, and why sometimes the most powerful thing you can do is just show up and say, “Yes, I am f***ing amazing.” Let us know what resonated with you by leaving a review or tagging us online. We’d love to hear your story. Mums on Cloud Nine is your go-to destination for inspiring content that empowers women to build a life and career they love. Each week, we share expert advice, personal stories, and practical tips across a range of topics—from health and mindset to money and career growth. Check out our website at and subscribe for weekly tips, free resources and expert advice to elevate your mindset .
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How to Navigate Your Mid-Life Crisis
06/29/2025
How to Navigate Your Mid-Life Crisis
Is it a crisis… or could it actually be an awakening? In this week’s episode of Mums on Cloud Nine, we’re joined by transformational coach and breathwork facilitator Naomi Buff, who brings honesty, humour, and healing to the subject of midlife shifts. Whether you're rethinking your career, rebuilding after a divorce, wrestling with perimenopause, or just wondering "Is this all there is?", this conversation is a permission slip to pause, breathe, and reset. Naomi shares her personal journey of losing everything: her marriage, her business, her sense of self, all at 40. She explains how that breakdown became a breakthrough. We talk about the emotional rollercoaster of midlife, the power of breath to regulate your nervous system, and why so many women feel like they’re constantly reinventing themselves, even before they hit the so-called “crisis” years. This isn’t about clichés or quick fixes. It’s about reconnecting with who you really are, letting go of the stories that no longer serve you, and embracing the next version of yourself. That might mean a new job, a new rhythm, or simply learning to breathe again. We also explore: What a “midlife awakening” actually looks and feels like Why grief, rage, and reinvention often go hand in hand How to release emotional energy instead of storing it up The role of boundaries, breath, and belief in navigating change Why it's okay to fall apart if you’re willing to rebuild with intention Naomi also breaks down the different types of breathwork, how it can be used to release trauma, and why you don’t need an hour-long session to feel its benefits. Even a few minutes a day can help reset your state and reclaim your power. Mums on Cloud Nine is your go-to destination for inspiring content that empowers women to build a life and career they love. Each week, we share expert advice, personal stories, and practical tips across a range of topics, from health and mindset to money and career growth.
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How to Give Kids Exam Confidence and Boost Grades
06/23/2025
How to Give Kids Exam Confidence and Boost Grades
Exams can turn even the calmest household into a battleground of stress, stubbornness, and last-minute panic. If helping your child revise makes you want to hide in the garden shed, this episode is for you. Gurpreet Kaur, founder of GC Tutors and a qualified teacher with a heart for building kids’ confidence, joins Heather, Lyn and Kelly-Jace to unpack what really works when exams are looming. She shares down-to-earth advice for parents whose children struggle with low marks, anxiety or special educational needs. You’ll hear when it’s worth bringing in a tutor (and how early support can make a huge difference), why modern maths methods often baffle grown-ups, and how an outside expert can get through to kids who won’t listen to mum or dad. Gurpreet talks candidly about the signs of test anxiety, how to spot it at home or in the classroom, and simple ways to calm nerves so your child can show what they know. She also lifts the lid on Ofsted ratings, whether parents should trust them blindly, and how to weigh up local schools beyond the inspection labels. For a fresh twist, the conversation touches on whether tools like ChatGPT help or hinder children’s learning and how older students are using AI creatively for revision. Full of relatable moments and gentle encouragement, this episode is a pep talk for parents and a reminder that no child should face exam stress alone. Grab your headphones, breathe out, and find out how to bring calm back to study time for your kids and for you. Highlights When to consider getting a tutor and how it can fill gaps before they grow How changing teaching methods confuse parents and make homework battles worse Practical ways to tell if low scores are due to anxiety, not ability Calming strategies for different personality types, from energetic kids to quiet worriers Gurpreet’s honest view on Ofsted reports and how much weight to give them The surprising ways older kids use AI for revision and why it’s not always a magic fix How tutoring helps children with special educational needs thrive with personalised support Reassurance for parents: you don’t have to be a perfect teacher to help your child succeed
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How to Make Your Goals Come True
06/15/2025
How to Make Your Goals Come True
In this heartfelt episode of Mums on Cloud Nine, your hosts Heather Black, Lyn Constantine, and Kelly-Jace Halls open up about the power of setting clear, meaningful goals and how doing so shapes our daily mindset, our sense of purpose, and our long-term dreams. From building a house in Turkey to slimming down and saving money, they share personal stories, practical strategies, and honest laughs about what keeps them motivated through life’s busy weeks. Together, they unpack what makes a goal stick, how to break big dreams into manageable steps, and why sharing your wins, even the small ones, can give you the best boost of all. Expect relatable insights, friendly accountability, and plenty of real-life examples you can borrow for your own ambition toolkit. Episode Highlights Why having clear goals stops you feeling lost and fuels daily purpose Kelly’s story of saving for her dream home abroad, one small step at a time What SMART really means when setting realistic, trackable goals The art of breaking big goals into mini milestones and why chunking works Lynn’s personal take on mixing passion with practicality when choosing what to aim for How to keep goals front of mind and build habits that stick The role of community, coaching, and honest accountability in staying motivated Why celebrating every win, big or small, keeps your motivation alive Practical tips for sharing your goals and progress to inspire others How to use free resources like the Mums on Cloud Nine Goal Setting Tool to get started Mums on Cloud Nine is your go-to destination for inspiring content that empowers women to build a life and career they love. Each week, we share expert advice, personal stories, and practical tips across a range of topics—from health and mindset to money and career growth. Check out our website at and subscribe for weekly tips, free resources, and expert advice to elevate your mindset.
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How to Find a Flexible Job Role with Elizabeth Willetts
06/08/2025
How to Find a Flexible Job Role with Elizabeth Willetts
This week on Mums on Cloud Nine, we're joined by Elizabeth Willetts, founder of Investing in Women and author of the brilliant new book Flex. If you're job hunting with flexibility in mind, this is an episode you don’t want to miss. Elizabeth shares how a rainy night in a car park turned into a book deal with global publisher Wiley and how that unexpected twist helped her distill everything she knows about recruitment into a practical guide. We unpack what flexible work really means (spoiler: it’s not just part-time) and how women can carve out careers that work for their real lives, whether you're a new mum, career switcher, or just tired of rigid hours. We also discuss: Why the traditional recruitment industry often ignores part-time roles and how that contributes to the gender pay gap The untapped potential of job shares and remote work When and how to ask for flexibility in the hiring process How to stand out when applying (hint: a personal cover letter still matters) Ways to use LinkedIn to get noticed, even if you haven’t job-hunted in years Plus, hear personal stories from the Supermums team about navigating career changes, motherhood, burnout, and finding meaningful, flexible roles, sometimes against the odds. Whether you're returning to work after a break or just craving better balance, this episode offers insight, encouragement, and real-world tips to help you take the next step. Mums on Cloud Nine is your go-to destination for inspiring content that empowers women to build a life and career they love. Each week, we share expert advice, personal stories, and practical tips across a range of topics, from health and mindset to money and career growth. Visit and subscribe for weekly tips to elevate your mindset.
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How to be a Successful Freelance Salesforce Consultant
06/03/2025
How to be a Successful Freelance Salesforce Consultant
This week on Mums on Cloud Nine, we’re thrilled to welcome Bradley Rice, founder of Talent Stacker, to talk all things freelancing in the Salesforce world. Bradley shares why freelancing is more than just a flexible work choice. It’s a career strategy that can open doors to financial freedom, autonomy, and real work-life balance. From finding your first client to navigating contracts and confidence wobbles, this episode covers the practical steps and mindset shifts needed to succeed as a Salesforce freelancer. Together, we explore how freelancing fits into a career with purpose, especially for mums looking to build on their admin skills and take the next leap. Bradley explains the real costs of setting up, what skills you need to grow, and why a sense of community can make or break your journey. We also highlight how Supermums and Talent Stacker can work hand in hand to give you everything you need from training to templates to make your freelance goals happen. Whether you’re just getting started or ready to ramp things up, this conversation is packed with stories, strategies, and reassurance that yes, you can build a successful freelance business in tech. Mums on Cloud Nine is your go-to destination for inspiring content that empowers women to build a life and career they love. Each week, we share expert advice, personal stories, and practical tips across a range of topics—from health and mindset to money and career growth. Check out our website at and subscribe for weekly tips, free resources and expert advice to elevate your mindset .
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How to Launch your Virtual VA Career with Rachel Green
06/01/2025
How to Launch your Virtual VA Career with Rachel Green
What if the skills you already use every day could help you build a flexible, well-paid career from home? In this episode of Moms on Cloud Nine, I’m joined by Rachel Green, founder of WOW Moms, to unpack how more women are discovering the freedom and income potential of becoming a Virtual Assistant (VA). Rachel’s story is one that will resonate deeply with anyone who’s ever felt trapped by inflexible work, underpaid roles, or the impossible juggle between parenting and professional growth. After her daughter was born prematurely, Rachel knew something had to change. She turned her years of experience as a PA into a thriving VA business, matching her corporate income within six months. More importantly, she built a life that allowed her to be present with her children and in control of her own future. That transformation didn’t just stop with her. She now helps women around the world earn their first £1K as VAs and scale well beyond it. In this conversation, Rachel shares the real story of how to get started as a VA, from the mindset shift required to build confidence to the practical skills that are most in demand right now. We talk about why niching down can raise your income, how to find your first clients (even if you're introverted), and why resilience is the most underrated business strategy of all. We also explore the different types of VA roles that exist today, whether it's admin, social media, tech, podcast management, or even supporting Salesforce systems. It’s not about fitting into a box. It’s about recognising the value of the skills you already have and learning how to market them. Are you a mum looking for a way to balance work and family life while securing your financial future? Do you dream of having a more fulfilling career, setting your own schedule, and having the freedom to create the best life for your kids? Introducing Your Path to Freedom: Find out more about becoming a Virtual VA with WOWMOM - Say goodbye to your 9-5 job, office politics, and missing out on precious family moments. Say hello to a brighter future where you call the shots. Mums on Cloud Nine is your go-to destination for inspiring content that empowers women to build a life and career they love. Each week, we share expert advice, personal stories, and practical tips across a range of topics—from health and mindset to money and career growth. Check out our website at and subscribe for weekly tips, free resources and expert advice to elevate your mindset .
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How to Balance being a Senior Leader and Parenthood with Florencia Cattelani
05/25/2025
How to Balance being a Senior Leader and Parenthood with Florencia Cattelani
In this insightful episode, we sit down with Florencia Cattelani, Chief Operations Officer at CloudGaia and a dedicated parent, to explore the intricate balance between high-level leadership and family life. Florencia shares her personal journey of navigating the demanding responsibilities of a COO while being present and engaged at home. She offers candid reflections on the challenges faced, the strategies employed to maintain equilibrium, and the lessons learned along the way. From setting boundaries to prioritizing self-care, Florencia provides practical advice for professionals striving to excel in their careers without compromising their roles as parents. Whether you're a working parent, an aspiring leader, or someone seeking inspiration on work-life integration, this episode offers valuable insights into achieving harmony between professional ambitions and family commitments. Mums on Cloud Nine is your go-to destination for inspiring content that empowers women to build a life and career they love. Each week, we share expert advice, personal stories, and practical tips across a range of topics—from health and mindset to money and career growth. Check out our website at and subscribe for weekly tips, free resources and expert advice to elevate your mindset .
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How to Build Positive Relationships with Kids from Birth to Teens with Rachel Vecht of Educating Matters
05/19/2025
How to Build Positive Relationships with Kids from Birth to Teens with Rachel Vecht of Educating Matters
In this episode, we’re joined by parenting expert Rachel Vecht, founder of Educating Matters, to explore how to build and maintain strong, positive relationships with your children from infancy through the teenage years. Rachel shares practical, age-appropriate strategies for nurturing trust, encouraging open communication, and setting healthy boundaries that evolve as your child grows. Whether you're a new parent or navigating the challenges of adolescence, you'll gain valuable insights on fostering a respectful and connected parent-child relationship at every stage. Free Masterclass with a summary of all Rachel's favourite tools to raise children to thrive Also follow Rachell on Linkedin where she talks about parenting related topics most days Mums on Cloud Nine is your go-to destination for inspiring content that empowers women to build a life and career they love. Each week, we share expert advice, personal stories, and practical tips across a range of topics—from health and mindset to money and career growth. Check out our website at and subscribe for weekly tips, free resources and expert advice to elevate your mindset .
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How to Master Positive Self-Talk and Boost Your Confidence with Judy Shevlin of Mindful Coaching
05/18/2025
How to Master Positive Self-Talk and Boost Your Confidence with Judy Shevlin of Mindful Coaching
In this empowering episode, we sit down with Judy Shevlin, founder of Mindful Coaching, to explore the transformative power of positive self-talk. Judy shares practical strategies to help you recognize and reframe negative inner dialogue, build self-awareness, and cultivate a more compassionate mindset. Whether you're facing self-doubt, imposter syndrome, or simply want to enhance your confidence, this conversation offers actionable tools to shift your inner narrative and unlock your full potential. Judy offers a 6 week 1-1 personalised coaching program - stress management, building resilience, unlocking performance. Goal Definition: We start with clarifying your professional and personal aspirations, examining what truly matters. Co-Create a Plan: Together, we design a customised weekly coaching & action plan tailored to your individual priorities & needs. Real Progress: After six weeks, you will have made real improvement, built resilience skills to manage stress, refocus & unlock growth. Monthly Check-Ins: We continues to meet monthly to sustain momentum and adapt coaching strategies as you circumstances evolve. Taking the first step on your journey is to have a conversation – that’s why she offers a free, no-obligation 30-minute chat to discuss your unique situation, explore your goals, and how she can help you unlock your potential with confidence and clarity. . Mums on Cloud Nine is your go-to destination for inspiring content that empowers women to build a life and career they love. Each week, we share expert advice, personal stories, and practical tips across a range of topics—from health and mindset to money and career growth. Check out our website at and subscribe for weekly tips, free resources and expert advice to elevate your mindset .
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How to Create Ambitions in Life and Work as Working Parents
05/12/2025
How to Create Ambitions in Life and Work as Working Parents
In this empowering episode, Heather, Lyn, and Kelly dive deep into the topic of Ambition. What it means for women today, and how to shape an ambitious mindset that aligns with life and career goals. They explore why Ambition is so often misunderstood or downplayed in women, and share personal stories of how their ambitions have evolved across motherhood, career changes, and personal growth. You’ll hear them unpack: The actual definition of Ambition and how it doesn’t have to mean burnout or hustle How to reclaim your goals after career breaks or life transitions Mindset shifts that help you stop playing small and start owning your aspirations Tips for setting aligned, sustainable ambitions that support your whole life and not just your job title Whether you’re dreaming of a new career, launching a business, or just craving more purpose in your day-to-day, this episode will inspire you to permit yourself to want more and go for it. 💡 Ambition isn’t about being perfect. It’s about being intentional. And yes, you’re allowed. Mums on Cloud Nine is your go-to destination for inspiring content that empowers women to build a life and career they love. Each week, we share expert advice, personal stories, and practical tips on a range of topics, from health and mindset to money and career growth. Check out our website at and subscribe for weekly tips, free resources, and expert advice to elevate your mindset.
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Relaunch your Career - Part 6 - How to juggle a career and kids
12/26/2022
Relaunch your Career - Part 6 - How to juggle a career and kids
Welcome to Part 6 of the Relaunch your Career series. Do you worry about giving your children quality time whilst also juggling your career? Do you feel guilty at the thought of going back into the workplace? Today we’re going to be talking about how to juggle a career and kids. I am joined by Abigail Wald today, founder of Mother Flipping Awesome, to discuss this topic. Here are the highlights: (01:52) Mother Flipping Awesome (03:30) Strong-willed kids (06:44) Invisible burden (12:35) Know your power (17:39) Failing at home (21:42) Community (31:22) Love languages Find out more about how Supermums empowers women around the globe with training and recruitment services. Join us to train, volunteer, sponsor or hire our amazing women in tech. Visit Find out about our free short courses here to start or progress your career in tech Download our positive affirmation screensavers here to remind yourself how to be a Mum on CloudNine Supermums helps women to boost their Salesforce career from starting out to progressing up their career ladder. Sign up to their weekly newsletter to benefit from weekly tips, events and insight
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Relaunch your Career Part 5- How to Manage Your Time Better
12/19/2022
Relaunch your Career Part 5- How to Manage Your Time Better
Welcome to Part 5 of the Relaunch Your Career series. Do you struggle with time management? Do you find yourself running out of time before finishing a task? Fear not, as it is often at the top of people’s lists of struggles, particularly with mums. Today I am joined with Nikki Oden to discuss the importance of time management. Nicki will be sharing her secret tips on how to manage your time efficiently. Here are the highlights (01:10) Nikki (01:57) Fight or flight (03:55) Alice in Wonderland (07:00) Bite size (12:06) Agile prioritisation (15:58) Mum guilt (21:01) Technology can help Find out more about how Supermums empowers women around the globe with training and recruitment services. Join us to train, volunteer, sponsor or hire our amazing women in tech. Visit Find out about our free short courses here to start or progress your career in tech Download our positive affirmation screensavers here to remind yourself how to be a Mum on CloudNine Supermums helps women to boost their Salesforce career from starting out to progressing up their career ladder. Sign up to their weekly newsletter to benefit from weekly tips, events and insight
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Relaunch your Career Part 4 - How to Avoid Burnout
12/12/2022
Relaunch your Career Part 4 - How to Avoid Burnout
Today I am joined by special guest Jacqueline Kerr, burnout expert who recently did a TED talk on how to stop burnout before it starts. This is a topic I believe is important for both mothers and fathers if they are interested in relaunching their career. Here are the highlights: (03:53) Burnout warning signs (09:28) Recalibrate (15:04) Role modelling (24:34) Setting boundaries (31:32) Unlearning the 24/7 Find out more about how Supermums empowers women around the globe with training and recruitment services. Join us to train, volunteer, sponsor or hire our amazing women in tech. Visit Find out about our free short courses here to start or progress your career in tech Download our positive affirmation screensavers here to remind yourself how to be a Mum on CloudNine Supermums helps women to boost their Salesforce career from starting out to progressing up their career ladder. Sign up to their weekly newsletter to benefit from weekly tips, events and insight
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Relaunch your Career - Part 3 How to Re-energise yourself
12/05/2022
Relaunch your Career - Part 3 How to Re-energise yourself
Today’s episode is about re-energising yourself to learn. This is a topic that I think is very important because re-energising can motivate you to relaunch your career and stay focused on the task at hand in a day to day setting. I am joined by Jo Lightfoot today, she shares her tips and tricks on reenergisation and how that links with other energy stores we have . Here are the highlights: (01:02) Jo Lightfoot (05:20) We’ve already got it (10:51) Who am I? (16:30) Feeling good (20:38) Sexual energy Find out more about how Supermums empowers women around the globe with training and recruitment services. Join us to train, volunteer, sponsor or hire our amazing women in tech. Visit Find out about our free short courses here to start or progress your career in tech Download our positive affirmation screensavers here to remind yourself how to be a Mum on CloudNine Supermums helps women to boost their Salesforce career from starting out to progressing up their career ladder. Sign up to their weekly newsletter to benefit from weekly tips, events and insight
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Relaunch Your Career Part 2 - How To Overcome Anxiety
11/28/2022
Relaunch Your Career Part 2 - How To Overcome Anxiety
In today’s episode I am joined by Dr Maryhan Baker, a psychologist and parenting expert who hosts the podcast “How Not To Screw Up Your Kids”. We are going to be discussing how to overcome anxiety today. We will also be sharing support and tips on how to help families where there is anxiety present. Here are the highlights: (00:34) Dr Maryhan (01:36) Excitement VS Anxiety (04:06) Reinforcement (07:34) Where’s the evidence? (10:04) Glitter jar Find out more about how Supermums empowers women around the globe with training and recruitment services. Join us to train, volunteer, sponsor or hire our amazing women in tech. Visit Find out about our free short courses here to start or progress your career in tech Download our positive affirmation screensavers here to remind yourself how to be a Mum on CloudNine Supermums helps women to boost their Salesforce career from starting out to progressing up their career ladder. Sign up to their weekly newsletter to benefit from weekly tips, events and insight
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How to Relaunch your Career with Confidence Part 1
11/21/2022
How to Relaunch your Career with Confidence Part 1
In today’s episode I am joined by Carol Fishman Cohen, CEO of iRelaunch. We discuss how to support women returners when they want to relaunch their careers after taking a break because of family issues, maternity leave, being a stay-at-home mother or any other responsibility. Both Carol and myself are very passionate about this specific topic, and go into depth about all the ways in which women returners can be helped during this time. Here are the highlights: (02:04) Carol’s background (04:19) Employer role (06:20) Normalise career breaks (09:26) Changing directions (12:48) Companies (26:24) Institutional shifts Find out more about how Supermums empowers women around the globe with training and recruitment services. Join us to train, volunteer, sponsor or hire our amazing women in tech. Visit Find out about our free short courses here to start or progress your career in tech Download our positive affirmation screensavers here to remind yourself how to be a Mum on CloudNine Supermums helps women to boost their Salesforce career from starting out to progressing up their career ladder. Sign up to their weekly newsletter to benefit from weekly tips, events and insight
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How to be a Salesforce Admin - Part 4 - How to plan your Salesforce Roadmap
11/14/2022
How to be a Salesforce Admin - Part 4 - How to plan your Salesforce Roadmap
In today’s podcast episode I am joined by Ghada Fourane, Director at Slalom. Ghada is brilliant at advising her clients on how to develop their CRM roadmap, and she will be sharing her expertise on the podcast today. We also discuss how Ghada began her journey in the consulting world, and how she advanced in her career to get to where she is today. Here are the highlights: (01:03) Introducing Ghada (03:07) What is a roadmap? (07:33) Timelines (15:09) Have a clear vision! (20:39) You are not in it alone (37:38) Overwhelm Find out more about how Supermums empowers women around the globe with training and recruitment services. Join us to train, volunteer, sponsor or hire our amazing women in tech. Visit Find out about our free short courses here to start or progress your career in tech Download our positive affirmation screensavers here to remind yourself how to be a Mum on CloudNine Supermums helps women to boost their Salesforce career from starting out to progressing up their career ladder. Sign up to their weekly newsletter to benefit from weekly tips, events and insight
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How to be Salesforce Admin - Part 3 - How to keep Salesforce secure
11/07/2022
How to be Salesforce Admin - Part 3 - How to keep Salesforce secure
In this four part series, we will be talking about the Skills and Awesome Admin that you can really put into place to make sure you perform effectively as a Salesforce administrator. In today’s episode we are diving into the world of security management and thinking about what that entails. I am delighted to be joined by Hetty Boardman-Weston, who is head of Marketing and Sales Operations and, and Salesforce admin at Prova. She will be guiding us through how she keeps their systems safe and secure. Highlights from this episode: (03:17) Demystifying it all (06:12) Vetting 3rd party applications (08:40) GDPR (11:10) Logging In (14:42) Permissions (26:01) Suppression List Find out more about how Supermums empowers women around the globe with training and recruitment services. Join us to train, volunteer, sponsor or hire our amazing women in tech. Visit Find out about our free short courses here to start or progress your career in tech Download our positive affirmation screensavers here to remind yourself how to be a Mum on CloudNine Supermums helps women to boost their Salesforce career from starting out to progressing up their career ladder. Sign up to their weekly newsletter to benefit from weekly tips, events and insight
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How to be a Salesforce Admin - Part 2 - How to manage data quality in Salesforce
10/31/2022
How to be a Salesforce Admin - Part 2 - How to manage data quality in Salesforce
In this new four part series, we will be talking about the Skills and Awesome Admin that you can really put into place to make sure you perform effectively as a Salesforce administrator. In this week’s episode I am talking about data management and making sure that you've got a fantastic CRM system in place with good data. At the end of the day if the data isn't good, nobody will trust it and nobody will use it. People have to have faith in the system for it to work effectively. So, I have an interesting chat today with Justin Barss and colleagues from Apsona and we discuss data literacy and how it can really inform and shape your business in terms of the decision making and in terms of its engagement with customers. Crucial for CRM! *this was a 4 way Zoom conversation and as such there are occasional slight drops in sound quality due to bandwidth issues. Highlights from this episode: (01:36) Trusted data (04:36) Justin introduction (08:40) Benefits for admins (10:36) Reducing time (16:58) Excel comparisons (22:46) Opportunities available Find out more about how Supermums empowers women around the globe with training and recruitment services. Join us to train, volunteer, sponsor or hire our amazing women in tech. Visit Find out about our free short courses here to start or progress your career in tech Download our positive affirmation screensavers here to remind yourself how to be a Mum on CloudNine Supermums helps women to boost their Salesforce career from starting out to progressing up their career ladder. Sign up to their weekly newsletter to benefit from weekly tips, events and insight This Podcast Proudly Produced by The Podcast Boutique https://www.thepodcastboutique.com/
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How to be Salesforce Admin - Part 1 - How to manage a Salesforce System
10/24/2022
How to be Salesforce Admin - Part 1 - How to manage a Salesforce System
In this new four part series, we will be talking about the Skills and Awesome Admin that you can really put into place to make sure you perform effectively as a Salesforce administrator. Today we're talking about how to manage a Salesforce system and everything that entails. I am delighted to be joined by Jack McCurdy, who is a DevOps advocate from Gearset, and he will be talking and offering sage advice about how DevOps can support Salesforce professionals in managing changes every day. Highlights from this episode: (01:57) The 40 Tasks (08:32) Part of a wider network (11:45) Solid Communication is key (18:36) Gearset (20:47) The Blog Find out more about how Supermums empowers women around the globe with training and recruitment services. Join us to train, volunteer, sponsor or hire our amazing women in tech. Visit Find out about our free short courses here to start or progress your career in tech Download our positive affirmation screensavers here to remind yourself how to be a Mum on CloudNine Supermums helps women to boost their Salesforce career from starting out to progressing up their career ladder. Sign up to their weekly newsletter to benefit from weekly tips, events and insight This Podcast Proudly Produced by The Podcast Boutique https://www.thepodcastboutique.com/
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Marketing Cloud Super Stars - Part 2 - What is it like working with Marketing Cloud?
10/13/2022
Marketing Cloud Super Stars - Part 2 - What is it like working with Marketing Cloud?
What is it like working with Marketing Cloud? In today’s episode I will be discussing everything Marketing Cloud. (Check out the previous episode as well!) Marketing Cloud opens up a range of new career opportunities, and can advance your position as a Salesforce professional. For this show, I'm delighted to be joined by Danielle Lathy, Principal Salesforce consultant of insurance at Silverline. She's also a Salesforce MVP, Salesforce marketing Cloud champion and community leader Highlights from this episode: (01:00) Danielle’s Journey (05:23) Insurance considerations (11:20) Educated, Enabled and Rewarded (06:56) Communication is key Find out more about how Supermums empowers women around the globe with training and recruitment services. Join us to train, volunteer, sponsor or hire our amazing women in tech. Visit Find out about our free short courses here to start or progress your career in tech Download our positive affirmation screensavers here to remind yourself how to be a Mum on Cloud Nine Supermums helps women to boost their Salesforce career from starting out to progressing up their career ladder. Sign up to their weekly newsletter to benefit from weekly tips, events and insight Proudly Produced By The Podcast Boutique https://www.thepodcastboutique.com/
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Marketing Cloud Super Stars- Part 1 - Why Salesforce Admins need to know Marketing Cloud
10/03/2022
Marketing Cloud Super Stars- Part 1 - Why Salesforce Admins need to know Marketing Cloud
Why Salesforce Admins need to know Marketing Cloud In today’s episode and for the next few shows I will be discussing everything Marketing Cloud. Marketing Cloud opens up a range of new career opportunities, and can advance your position as a Salesforce professional. This week, I’m talking to Chris Zullo, the marketing practice director at All Cloud, about why salesforce admins need to be aware of Marketing Cloud. Join us for an inciteful chat. Highlights from this episode: (01:20) Marketing Cloud Champion (02:37) Why should we be familiar with Marketing Cloud? (04:23) Discussing Training (09:33) The Importance of Data Find out more about how Supermums empowers women around the globe with training and recruitment services. Join us to train, volunteer, sponsor or hire our amazing women in tech. Visit Find out about our free short courses here to start or progress your career in tech Download our positive affirmation screensavers here to remind yourself how to be a Mum on Cloud Nine Supermums helps women to boost their Salesforce career from starting out to progressing up their career ladder. Sign up to their weekly newsletter to benefit from weekly tips, events and insight
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Career Boost - From Salesforce Admin to Salesforce Consultant - Part 6 -How to pitch yourself for a Salesforce Consultant Job Role
09/26/2022
Career Boost - From Salesforce Admin to Salesforce Consultant - Part 6 -How to pitch yourself for a Salesforce Consultant Job Role
How to pitch yourself for a Salesforce Consultant Job Role In today’s episode I discuss how to prepare for a job interview, how to present yourself, and how to stand out from other applicants. In this episode I am joined by Melanie Debenham, who shares her insight on what makes a great candidate and offers interview tips. This has been a six part series during which we have looked at at how to empower Salesforce users with coaching skills as well as how to manage Salesforce changes with DevOps. We have looked at how you can pitch yourself as a Salesforce consultant for any job role you might be going for. And more! If you enjoyed this episode please follow, share and leave a review to help others find us. Highlights from this episode: (01:26) Presenting yourself (05:14) Taking the next step (06:50) Making your CV stand out (13:58) Culture of an organization Find out more about how Supermums empowers women around the globe with training and recruitment services. Join us to train, volunteer, sponsor or hire our amazing women in tech. Visit Find out about our free short courses here to start or progress your career in tech Download our positive affirmation screensavers here to remind yourself how to be a Mum on Cloud Nine Supermums helps women to boost their Salesforce career from starting out to progressing up their career ladder. Sign up to their weekly newsletter to benefit from weekly tips, events and insight
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Career Boost - From Salesforce Admin to Salesforce Consultant - Part 5 - How to manage Salesforce changes with Dev Ops
09/20/2022
Career Boost - From Salesforce Admin to Salesforce Consultant - Part 5 - How to manage Salesforce changes with Dev Ops
How to manage Salesforce changes with Dev Ops In this week’s podcast I am joined by Inshu Misra, to discuss DevOps and what consultants should know in order to perform the best in their roles in this capacity. Inshu has been in the Salesforce ecosystem for more than 11 years, and throughout those years has worked as a technical architect and behavioural analyst. This will be a six part series during which we are going to look at at how to empower Salesforce users with coaching skills as well as how to manage Salesforce changes with DevOps. We are going to look at how you can pitch yourself as a Salesforce consultant for any job role you might be going for. And more! If you enjoyed this episode please follow, share and leave a review to help others find us. Highlights from this episode: (02:04) What is DevOps? (04:50) Salesforce ecosystem (11:02) Copado (15:26) Certification programs Find out more about how Supermums empowers women around the globe with training and recruitment services. Join us to train, volunteer, sponsor or hire our amazing women in tech. Visit Find out about our free short courses here to start or progress your career in tech Download our positive affirmation screensavers here to remind yourself how to be a Mum on Cloud Nine Supermums helps women to boost their Salesforce career from starting out to progressing up their career ladder. Sign up to their weekly newsletter to benefit from weekly tips, events and insight
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Career Boost - From Salesforce Admin to Salesforce Consultant - Part 4 -How to empower Salesforce users with Coaching Skills
09/12/2022
Career Boost - From Salesforce Admin to Salesforce Consultant - Part 4 -How to empower Salesforce users with Coaching Skills
How to empower Salesforce users with Coaching Skills In this week’s podcast we’re talking about how coaching can empower you as an individual to build your confidence and overcome imposter syndrome, and also how coaching can apply and be directly beneficial to how you manage yourselves with projects and communicate with people. This will be a six part series during which we are going to look at at how to empower Salesforce users with coaching skills as well as how to manage Salesforce changes with DevOps. We are going to look at how you can pitch yourself as a Salesforce consultant for any job role you might be going for. And more! If you enjoyed this episode please follow, share and leave a review to help others find us. Highlights from this episode: (01:19) Coaching background (02:55) Communication (05:52) Team building (13:36) Training strategy (14:17) Positive reframing Find out more about how Supermums empowers women around the globe with training and recruitment services. Join us to train, volunteer, sponsor or hire our amazing women in tech. Visit Find out about our free short courses here to start or progress your career in tech Download our positive affirmation screensavers here to remind yourself how to be a Mum on CloudNine Supermums helps women to boost their Salesforce career from starting out to progressing up their career ladder. Sign up to their weekly newsletter to benefit from weekly tips, events and insight
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Career Boost - From Salesforce Admin to Salesforce Consultant - Part 3 -How to increase adoption of Salesforce users with Change Management Skills
09/05/2022
Career Boost - From Salesforce Admin to Salesforce Consultant - Part 3 -How to increase adoption of Salesforce users with Change Management Skills
How to increase adoption of Salesforce users with Change Management Skills In this week's podcast, We are going to talking about Change Management - Some people embrace change and others fear it. We talk today about how we can manage that to get the best results. Why is it important? What the value is to the company that you are engaging and working with and what does it entail? This will be a six part series during which we are going to look at at how to empower Salesforce users with coaching skills as well as how to manage Salesforce changes with DevOps. We are going to look at how you can pitch yourself as a Salesforce consultant for any job role you might be going for. And more! If you enjoyed this episode please follow, share and leave a review to help others find us. Highlights from this episode: (03:48) It’s a people game (05:12) Considering the culture (12:46) Which approach to take is key (19:27) The importance of communication skills (23:37) Keeping it going and getting feedback Find out more about how Supermums empowers women around the globe with training and recruitment services. Join us to train, volunteer, sponsor or hire our amazing women in tech. Visit Find out about our free short courses here to start or progress your career in tech Download our positive affirmation screensavers here to remind yourself how to be a Mum on Cloud Nine Supermums helps women to boost their Salesforce career from starting out to progressing up their career ladder. Sign up to their weekly newsletter to benefit from weekly tips, events and insight
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Career Boost - From Salesforce Admin to Salesforce Consultant - Part 2 - How to prioritise Salesforce requirements with Agile Project Management
08/29/2022
Career Boost - From Salesforce Admin to Salesforce Consultant - Part 2 - How to prioritise Salesforce requirements with Agile Project Management
How to prioritise Salesforce requirements with Agile Project Management In this week's podcast, we're talking about understanding and applying Agile Project Management and why this is an essential skill for any Salesforce professional if they are going to be managing expectations of stakeholders on a Salesforce project We discuss why it's important, what the value of it is, why is it in the norm approach for tech? Why did it come about for tech agencies? We touch on why it's different between traditional and agile project management methodologies and which agile project management methodology would suit you in your job role. This will be a six part series during which we are going to look at at how to empower Salesforce users with coaching skills as well as how to manage Salesforce changes with DevOps. We are going to look at how you can pitch yourself as a Salesforce consultant for any job role you might be going for. And more! If you enjoyed this episode please follow, share and leave a review to help others find us. Highlights from this episode: (02:40) 4 Key Principles (06:42) The beginnings of APM (09:53) An alternative approach (14:58) SCRUM explained (17:52) The courses we offer Find out more about how Supermums empowers women around the globe with training and recruitment services. Join us to train, volunteer, sponsor or hire our amazing women in tech. Visit Find out about our free short courses here to start or progress your career in tech Download our positive affirmation screensavers here to remind yourself how to be a Mum on Cloud Nine Supermums helps women to boost their Salesforce career from starting out to progressing up their career ladder. Sign up to their weekly newsletter to benefit from weekly tips, events and insight
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Career Boost - From Salesforce Admin to Salesforce Consultant - Part 1 -How to gather Salesforce Requirements with Business Analyst Skills
08/22/2022
Career Boost - From Salesforce Admin to Salesforce Consultant - Part 1 -How to gather Salesforce Requirements with Business Analyst Skills
How to gather Salesforce Requirements with Business Analyst Skills In this week's podcast, I'm talking about business analysis skills and why they're really important for any Salesforce professional. It's really important to understand the expectations of the stakeholders you're working with. If you want to have a successful career as a Salesforce professional and you have an appetite for learning, then your potential really is limitless. This will be a six part series during which we are going to look at at how to empower Salesforce users with coaching skills as well as how to manage Salesforce changes with DevOps. We are going to look at how you can pitch yourself as a Salesforce consultant for any job role you might be going for. And more! If you enjoyed this episode please follow, share and leave a review to help others find us. Highlights from this episode: (02:37) So what should your priorities be? (08:53) Your elicitation strategy (10:03) The Importance of Clear Documentation (14:08) Business Analysis (16:03) The courses we offer Find out more about how Supermums empowers women around the globe with training and recruitment services. Join us to train, volunteer, sponsor or hire our amazing women in tech. Visit Find out about our free short courses here to start or progress your career in tech Download our positive affirmation screensavers here to remind yourself how to be a Mum on Cloud Nine Supermums helps women to boost their Salesforce career from starting out to progressing up their career ladder. Sign up to their weekly newsletter to benefit from weekly tips, events and insight
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