The Wow Factor
Leading with excellence is not something that happens overnight. Join Brad Formsma, best-selling author and a Forbes top-rated leadership speaker, as he dives in to uncover the extraordinary stories of failures and triumphs of other successful leaders in business and beyond. The Wow Factor strives to empower the journey of business leaders through raw conversations and uncovered stories of today’s thought leaders. This podcast will also help you discover the words of wisdom to inspire a team of any size, spark a culture of generosity and innovation, and lead with excellence. For extended insights and podcast show notes, go to https://www.thewowfactorpodcast.com
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Paul Fleming | Iconic Restaurateur | How to Build a Restaurant Legacy By Leading with Integrity, and Taking Care of Employees
06/18/2025
Paul Fleming | Iconic Restaurateur | How to Build a Restaurant Legacy By Leading with Integrity, and Taking Care of Employees
From a humble start in South Louisiana to building restaurant empires across America, Paul Fleming’s journey is a story of grit, hospitality, and vision. As the founder and force behind beloved brands like Ruth’s Chris (West Coast expansion), PF Chang’s, Fleming’s Prime Steakhouse, Paul Martin’s, Lake Park Diner, and Paulita’s Tacos—Paul has helped define American dining for over three decades. In this episode, Paul reflects on how growing up with strong family values and working in every position in the restaurant world prepared him for a life of entrepreneurship. He shares how his oil business pivoted into hospitality, why working alongside people he respects keeps him energized, and how staying close to the customer is still his greatest advantage. From building cultures of generosity to investing in the next generation of food innovators, Paul’s insights are equal parts practical and inspiring. You’ll hear how he chooses the right time to exit a business, why he’s never looked back, and how values-based leadership has shaped his lasting impact. “People are everything—and they’re expensive when you get them wrong.” – Paul Fleming “We pay our vendors like slot machines—and we get the best product because of it.” – Paul Fleming “I’ve never looked back on a business I sold. The timing was right, and there’s always another great concept to build.” – Paul Fleming This Week on The Wow Factor: How a “poor Cajun boy” from South Louisiana built multiple billion-dollar restaurant brands The early days of PF Chang’s—and the lettuce wrap that changed everything Why Paul believes the restaurant industry and soccer have more in common than you think How great hiring, vendor respect, and intentional generosity build lasting businesses The legacy of Ruth’s Chris and the lessons Paul learned from Ruth herself How his wife Jody is leading the charge on new concepts like Paulita’s Tacos and PJK Chinese Paul’s insights on staying positive, working hard, and building brands with purpose Why private equity isn’t just about money—it’s about people, timing, and culture What makes Lake Park Diner in Naples a local go-to and a tribute to a visionary partner Paul Fleming’s Word of Wisdom: You’ve got to work your butt off in a business you’re good at and enjoy—for 25 years. Focus, commit, and trust that effort over time creates impact. The real legacy is built when you invest in people, treat vendors with respect, and lead with consistency. There’s no shortcut—just sustained effort, community, and doing what’s right. Connect with Paul Fleming: You can experience Paul’s legacy at restaurants across the country including: Connect with The Wow Factor:
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Ryan Leak | Speaker and Best Selling Author | How to Work With Complicated People and Live Generously
06/04/2025
Ryan Leak | Speaker and Best Selling Author | How to Work With Complicated People and Live Generously
From receiving life-altering generosity in his youth to helping global audiences navigate complicated people and personal growth— journey is one of resilience, faith, and intentional leadership. In this episode, Ryan shares the early experiences that shaped his calling, how generosity became a family legacy, and why working well with others starts with owning your own complexities. A sought-after speaker, content creator, and the author of Leveling Up and Chasing Failure, Ryan’s newest book offers a deeply practical roadmap for thriving in diverse workplaces. Drawing from personal stories, biblical principles, and years of executive coaching, Ryan helps us rethink how we view conflict, collaboration, and character. Whether you're leading a team, navigating difficult relationships, or trying to grow in self-awareness, Ryan’s wisdom will shift your mindset and challenge your assumptions about leadership, giving, and grace. “If everybody else doesn’t change, it doesn’t mean I can’t.” – Ryan Leak “Nobody believes they’re the toxic one. But the truth is, we’re all complicated.” – Ryan Leak “If you make your life about giving more than getting, you’ll always have the life you actually want.” – Ryan Leak This Week on The Wow Factor: How a stranger’s generosity kept Ryan in private school—and changed his trajectory The values of giving without keeping score Why “working with complicated people” starts with personal reflection How to lead with grace and expect humanity, not perfection The inspiration behind Ryan’s book and how it’s designed to help workplaces thrive What Cornelius in the Bible taught Ryan about inclusive leadership The discipline of creating content that adds value—whether in 60 minutes or 60 seconds Why Ryan’s favorite act of generosity is paying off someone’s debt with one phrase: “Not anymore” Ryan Leak’s Word of Wisdom: If you make your life about giving more than getting, you’ll always have the life you actually want. Whether it's your time, resources, encouragement, or presence—when you walk into every room looking to give rather than receive, you shift not only the environment but your own fulfillment. Giving isn’t about keeping score. It’s about creating impact that outlives you. Connect with Ryan Leak: Connect with The Wow Factor:
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Honoring Dr. John Rooney | Former President at Rooney and Associates, Inc | Leading with Purpose
05/28/2025
Honoring Dr. John Rooney | Former President at Rooney and Associates, Inc | Leading with Purpose
Today we honor Dr. John Rooney, formerly the President of Rooney and Associates, Inc. John provided strategic guidance and innovative solutions to numerous organizations over the years. John's expertise in strategic planning, business development, and organizational management earned him a reputation as a trusted advisor in the business community. John was also actively involved in philanthropic efforts and remained dedicated to helping organizations thrive in an ever-changing global marketplace until his passing on April 7, 2025. This week on The Wow Factor, we honor Dr. John Rooney, who shared his insights from his book, "Geography of American Sport," which explores the development of various sports, including wrestling, volleyball, and women's sports, emphasizing the impact of coach movements and the role of geography in shaping sporting culture. He talked about the creation of Patriot Golf Days, an event that raises funds for Folds of Honor scholarships, and how the organization gained corporate partnerships to better support military families and first responders. John also shared more about the origins of Folds of Honor, which supports fallen or disabled service members and first responders by providing education opportunities for their children. “Every sport has an origin.” - John Rooney “You’ve got to look out there and figure out what you want to do and how to get there.” - John Rooney “Go before you're ready.” - John Rooney This Week on The Wow Factor: John discussed the regional origins and growth of different sports, emphasizing how geography plays a role in their development The inspiration behind Folds of Honor, which provides educational opportunities for the families of fallen servicemen and first responders Why it’s so important to figure out what you want from life and take steps to achieve those goals The importance of being a learner and being open to new possibilities The need for leaders to let go and allow the next generation to take things to a new level How coming together and supporting one another can create a sense of belonging and make a positive impact, whatever the niche The intersection of sports and geography and how geography influences the development and popularity of various sports The significance of stepping outside your comfort zone to achieve success How organizations like Folds of Honor and Patriot Golf Days make an impact in supporting the families of fallen or disabled service members and first responders John Rooney’s Word of Wisdom: Go before you're ready. Take risks. Connect with John Rooney: Connect with The WOW Factor:
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Jeff Lamb | CEO of Lionheart Children's Academy | Coaching in the Corporate World: How Jeff Lamb Builds Cultures that Last
05/21/2025
Jeff Lamb | CEO of Lionheart Children's Academy | Coaching in the Corporate World: How Jeff Lamb Builds Cultures that Last
From the racquetball courts of junior college to the C-suite at Southwest Airlines—and now as CEO of - Jeff Lamb’s journey is a masterclass in unexpected opportunity, bold conviction, and servant leadership. In this episode, Jeff recounts pivotal moments that shaped his career—from working in the mailroom at Mesa Petroleum under T. Boone Pickens, to being mentored by Roger Staubach, and eventually leading people operations at one of America’s most beloved airlines. Jeff unpacks how the intentionality behind career choices, culture building, and investing in people created lasting impact across companies. He also shares how his current role at Lionheart Academy brings together business excellence and faith-based mission—creating a scalable model for transformational early childhood education in partnership with churches. Whether you're leading a team, thinking through your next big move, or looking to build a values-driven organization, Jeff’s story will inspire you to think differently about leadership, influence, and legacy. “Boone Pickens told me, ‘You can coach in the corporate world.’ That changed my life.” - Jeff Lamb “If everyone’s telling you the same thing, you don’t need seven of them. The ability to respectfully disagree is a mark of real leadership.” - Jeff Lamb “At Southwest, when it came down to choosing between the customer and the employee—we chose the employee. And the financial results followed.” - Jeff Lamb This Week on The Wow Factor: How a failed attempt at junior college football redirected Jeff’s path toward business Lessons learned working under T. Boone Pickens at Mesa Petroleum What it was like being mentored by Roger Staubach—and playing flag football with him Jeff’s rise to Chief People Officer at Southwest Airlines and his time with Herb Kelleher and Colleen Barrett The power of presence, handwritten notes, and servant leadership in building culture Why Lionheart Academy is merging business and ministry to reshape early childhood education The challenge of regulated expansion across states—and why focus beats speed in scaling impact Jeff Lamb’s Word of Wisdom:Pick a word. Pick a focus. Communicate clarity around it. For Jeff, that word this year is Unity—rooted in Philippians 2:1–2. In leadership and in life, clarity breeds direction. When everything’s important, nothing is. Choose wisely. Connect with Jeff Lamb and Lionheart Children’s Academy: Connect with The Wow Factor:
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Jerry Foster | Founder of Foster Group | Generosity, Legacy, and the Three Seasons of a Life Well Lived
05/14/2025
Jerry Foster | Founder of Foster Group | Generosity, Legacy, and the Three Seasons of a Life Well Lived
In this heartfelt and personal episode, Brad reconnects with long-time friend and returning guest Jerry Foster, founder of . Jerry opens up about his journey—from early financial and marital struggles to building a thriving business and redefining what it means to live a wealthy life. Together, they explore how meaningful conversations shape families, how true leadership often means letting go, and what it looks like to enter a new season of life with faith, purpose, and generosity. Whether you’re leading a business, a family, or facing a major transition, Jerry’s story will challenge you to reflect on your mission, your relationships, and your definition of success. Jerry Foster is the founder of Foster Group, a Des Moines-based financial planning and investment firm managing nearly $4 billion in assets. His path into finance was anything but conventional—no business degree, no formal training, and a rocky financial start in his early marriage. But that moment became a turning point, sparking a mission to help others pursue meaningful living and generous giving. Jerry is also the author of Life Focus: Achieving a Life of Purpose and Influence, a sought-after speaker on legacy and generosity, and a cancer survivor who lives what he teaches. “That was the genesis of Foster Group—my wife tossing the checkbook at me in the driveway saying, ‘You need to learn this.’” - Jerry Foster “Wealthy is a person who has great relationships, peace with God, good health. Money was always last on the list.” - Jerry Foster “ It seems crazy that a financial planner would stand in front of his clients and tell them that early in his marriage he nearly went broke and couldn't balance his checkbook. But for me, I'm not ashamed, because that is part of my story." - Jerry Foster This Week on The Wow Factor: Jerry’s early money struggles and how it shaped Foster Group How a rare cancer diagnosis led to deeper family conversations and succession planning Building a culture of meaningful conversations—both at home and at work Why every Foster Group employee takes the Kolbe and StrengthsFinder assessments The three seasons of life: Foundation, Framework, Finish—and how to thrive in each Creating legacy through intentional family meetings and giving structures The role of faith, vulnerability, and generational generosity How small one-degree changes (vectors) can radically alter your life’s direction Jerry Foster’s Word of Wisdom The most influential season of your life might come after you stop chasing titles. Be present, listen deeply, and build a culture of meaningful conversations—first in your home, then in your work. Connect with Jerry Foster and Foster Group Connect with The Wow Factor:
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Jill Donovan: CEO of Rustic Cuff | Staying In Your Lane for Maximum Results
05/07/2025
Jill Donovan: CEO of Rustic Cuff | Staying In Your Lane for Maximum Results
Founder of and author of , Jill Donovan graduated from Oral Roberts University and went on to earn her law degree from the University of Tulsa. She was a practicing attorney and adjunct law professor at TU when her passion for cuff bracelets, and her need to refill her ‘gift closet’ led her to begin Rustic Cuff. Jill’s heart for people and community has spilled over into her amazing company and Rustic Cuff has been able to give hundreds of thousands of dollars to communities and charitable causes over the years. Jill is a sought-after motivational speaker who encourages people to pursue their passions, fulfill their God-given purpose, and always pay it forward! On the Wow Factor today Jill describes her passion for kindness and generosity and the ways in which she has put that into practice from the age of 10 until today. She shares why she didn’t initially want to pursue leadership opportunities or become an entrepreneur and how God gently led her in the right direction to best use her talents. Jill also shares why it’s so important in her life to start her day by checking in with God in quiet and peace and asking for direction and instruction for that day. "When God speaks and you don't listen, he'll speak again and keep tapping.” - Jill Donovan “I realized when you give people the opportunity to give when they might not have otherwise done so it opens up a whole new world for them.” - Jill Donovan “The more you immediately start saying yes to when your ‘knower’ knows - it becomes habitual.” - Jill Donovan This Week on The Wow Factor: Jill’s joyous upbringing and her dreams for the future as a child What Jill did to explore what God was calling her to do in life Why she took a sabbatical from her career as a divorce attorney to find something that fulfilled her spiritually How Jill got onto the Oprah Winfrey Show seeking her true purpose with a fun family story and the moment she nearly cried on stage The idea that God dropped on her that reignited her creative passions The beautiful story that prompted Jill to ramp up her bracelet making and commit to the giving lifestyle Why Jill decided to write The Kindness Effect despite never wanting to be an author, and the moment that finally made her put pen to paper Why Jill leads in the unique way she does and how a supportive generous team build an effective leadership environment Jill Donovan’s Words of Wisdom: Just because you can doesn't mean you should - there's a lot you can do when you're leading a company and it's growing, and you have all kinds of people. But just because you have the ability or capability to do something doesn't mean you're called to do that particular thing. Connect with Jill Donovan: Connect with The WOW Factor: by Brad Formsma
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Susan Hollern | Founder and President of Hope Haven Rwanda | Living Fully Surrendered to Create Lasting Change
04/30/2025
Susan Hollern | Founder and President of Hope Haven Rwanda | Living Fully Surrendered to Create Lasting Change
Susan Hollern is the Founder and President of , a transformative educational initiative that empowers students and families in post-genocide Rwanda. Based in Sedalia, Colorado, Susan brings a background in entrepreneurship, real estate, finance, and deep faith to her work—driven by a personal calling to serve others through bold obedience and a surrendered life. Her leadership has turned a humble school under a tree into a thriving institution that now educates over 2,000 students annually, with a vision of raising up the next generation of Christian world leaders. Susan joins us on The Wow Factor to walk us through her personal and spiritual journey—from growing up in Ohio with a strong work ethic and independent spirit, to experiencing a full surrender to God that changed her life’s trajectory. She shares how a mission trip to the Philippines and a divine encounter at a Rwanda fundraiser set her on a path to found Hope Haven. Susan’s story is full of wisdom, perseverance, and vision. Her mission isn't just to educate students but to support entire families and communities so every child has the chance to thrive—spiritually, emotionally, and academically. “I kept praying, ‘Use me.’ But when you say that, be ready. Your life will not look the same—but I promise, it’ll be better.” – Susan Hollern “Hope Haven started under a tree with 97 kids. Now we serve over 2,000 students. That’s a miracle only God could write.” – Susan Hollern “I had to fully surrender—not just me, but my whole family. Once I did, I saw how much I’d been holding back from God.” – Susan Hollern This Week on The Wow Factor: How growing up with a strict work ethic shaped Susan’s sense of independence The struggle of reconciling hard work with faith—and how surrender changed everything Her path from horse shows and real estate to founding a school in Rwanda The catalytic moment that connected her to Rwanda through a book, a handshake, and a mission trip How Hope Haven Rwanda evolved from a school functioning in a mud house and tent to a primary/secondary school and later adding a leadership institute for students to launch successfully into careers, impacting all 30 districts in the country Why true transformation goes beyond education—it’s about changing families and entire communities The power of praying bold prayers, asking God to “use me,” and trusting Him in moments of pain and reversal Student success stories, including international math, AI, and debate competitions Her vision of raising Christian world leaders from some of the most underserved communities on the planet Susan Hollern’s Word of Wisdom: If you want to live a truly meaningful life, don’t just give part of yourself—surrender everything. It’s not always easy, but it’s the only way to live in full partnership with God’s purpose. When you let go of control, you make space for miracles. Connect With Hope Haven Rwanda: Connect with The Wow Factor:
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William Vanderbloemen | CEO & Founder of Vanderbloemen Search Group | Be the Unicorn: 12 Data-Driven Habits That Separate the Best from the Rest
04/23/2025
William Vanderbloemen | CEO & Founder of Vanderbloemen Search Group | Be the Unicorn: 12 Data-Driven Habits That Separate the Best from the Rest
is the CEO and Founder of Vanderbloemen Search Group, an executive search firm that serves faith-based organizations, churches, schools, and nonprofits around the world. With over 15 years of experience in executive search and leadership consulting, William and his team have conducted over 30,000 interviews and helped thousands of organizations find mission-aligned leaders. Before launching Vanderbloemen, he served as a senior pastor and worked in the corporate HR space at a Fortune 200 company. He’s also the author of several books, including his latest, Be the Unicorn: 12 Data-Driven Habits That Separate the Best from the Rest, which is rooted in insights gleaned from decades of leadership and hiring experience. William joins us on The Wow Factor to discuss his entrepreneurial journey, from paperboy to pastor to founder of a top-tier executive search firm. He shares the story behind starting Vanderbloemen, how he navigated the 2008 financial crisis while launching the company, and why responsiveness, authenticity, and purpose are key markers of top-performing leaders. We also dive into his new book and explore a few of the 12 habits that define “unicorn” candidates—those rare individuals who leave a lasting impression and drive long-term success. “Speed wins. You get back to people, you win. It’s the lowest-hanging fruit, and hardly anyone’s picking it.” – William Vanderbloemen “If you want to be interesting, be interested. Turn the conversation back to the person you’re talking to.” – William Vanderbloemen “The higher and nobler the North Star, the farther that person goes in accomplishing their mission.” – William Vanderbloemen This Week on The Wow Factor: How William’s early entrepreneurial mindset emerged from delivering newspapers in a small North Carolina town His journey from Princeton Theological Seminary to a 15-year career in pastoral leadership The surprising catalyst that led him to launch Vanderbloemen after working in HR at a Fortune 200 company The challenges of starting a business in 2008 and how his wife Adrian played a crucial role in saying yes to the vision How Vanderbloemen has facilitated over 30,000 in-person interviews and built a reputation for matching great leaders with aligned missions The core concept behind Be the Unicorn and why responsiveness is one of the most underrated leadership habits A breakdown of several unicorn habits including: being fast, authentic, agile, prepared, likable, and purpose-driven Real-world hiring lessons drawn from churches, nonprofits, and corporate organizations Tips on running more effective meetings—like turning productivity into a game and calculating the cost of every meeting in real time Why asking better questions is one of the most powerful things a leader can do to develop others William Vanderbloemen’s Word of Wisdom: If you want to lead well, stop giving directions and start asking better questions. Great leaders don’t just provide answers—they develop the next generation of leaders who do. Connect With WIlliam Vanderbloemen: Connect with The Wow Factor:
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Peter Greer | President & CEO of HOPE International | Lead with Prayer and the Power of Collaborative Impact
04/16/2025
Peter Greer | President & CEO of HOPE International | Lead with Prayer and the Power of Collaborative Impact
Peter Greer is the President and CEO of , a global Christ-centered economic development organization that operates in 27 countries. Under Peter’s leadership, HOPE has grown significantly in scope and influence, investing in the dreams of underserved entrepreneurs around the world. He’s also a prolific author with more than 15 books to his name, including Mission Drift, Rooting for Rivals, and his latest, Lead with Prayer. A Harvard Kennedy School grad and a sought-after speaker, Peter combines nonprofit leadership with business insights to fuel a global movement of Christ-centered empowerment and economic justice. Peter joins us to discuss the importance of prayer in leadership and life—especially in light of the wisdom he’s gathered in co-authoring Lead with Prayer alongside Cameron Doolittle and Ryan Skoog. In this transparent conversation, Peter reflects on how his own spiritual practices have changed over the years, the challenges of truly collaborative leadership, and why prayer isn’t something to squeeze into our schedules—it should be the foundation. “Most leaders today must think they’re busier than Jesus—because most are spending less time in prayer, not more.” - Peter Greer “Not organization building, but movement making—that’s where the exciting work is happening right now.” - Peter Greer “I’ve written everything not as an expert, but as a practitioner still learning what it means to live open-handed.” - Peter Greer This Week on The Wow Factor: How Peter’s journey from studying international business in Moscow led him to microenterprise and missional work The mission and growth of HOPE International, and how it supports entrepreneurs in over two dozen countries The story behind Lead with Prayer and what inspired Peter and his co-authors to dig deep into leaders' prayer lives Why prayer often decreases as leadership responsibilities increase—and how to flip that script What we can learn from Johnny Erickson Tada about suffering, gratitude, and deeper intimacy with God Terry Looper’s sacred pace and how “getting to neutral” helps him make decisions grounded in spiritual discernment The ripple effect of prayer and why we should pray bigger, bolder, multi-generational prayers Practical ways to integrate prayer into your everyday life—like prayer by association and “wasting time with God” How fasting, digital detoxing, and physical posture can deepen your spiritual walk Lessons from the Moravian prayer movement and how a small community’s prayers changed the world Peter Greer’s Word of Wisdom: Try new things. Let go of what doesn’t serve you and hold tight to the prayer rhythms that draw you closer to God. The goal isn’t perfection—it’s presence. Connect with Peter Greer: Connect with The Wow Factor:
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Admiral Vern Clark | Retired Chief of Naval Operations of the United States Navy | The Power of Covenant Leadership | Part 2
04/09/2025
Admiral Vern Clark | Retired Chief of Naval Operations of the United States Navy | The Power of Covenant Leadership | Part 2
is a retired four-star admiral who served as Chief of Naval Operations (CNO) for the United States Navy. He retired on July 22, 2005, after five years in the role—making him the second-longest serving CNO in history, after Arleigh Burke. During his distinguished military career, Admiral Clark received numerous awards, including four Defense Distinguished Service Medals, three Navy Distinguished Service Medals, and three Legions of Merit. Following his retirement, he was further recognized with the Eisenhower Award from the Business Executives of North America, the Distinguished Sea Service Award from the Naval Order of the United States, and the Distinguished Service Medal from the Military Order of the World Wars. He holds an undergraduate degree from Evangel College in Springfield, Missouri, and an MBA from the University of Arkansas. He has also received honorary doctorates from the University of Toledo, Old Dominion University, Northwest University, and Palm Beach Atlantic University. Today, Admiral Clark continues to share the leadership insights gained throughout his Navy career. He reflects on major challenges—such as the Navy’s high attrition rates when he became Chief—and the steps he took to address them. He unpacks what “alignment” means in a leadership context and why it became one of his top priorities. He also discusses the importance of vision in leadership, and how that principle shaped his actions in the aftermath of 9/11. “It's been said before that I bring a little bit of passion to the game.” - Admiral Vern Clark “Alignment is really about communication.” - Admiral Vern Clark “More is caught than taught.” - Admiral Vern Clark This Week on The Wow Factor: The five principles on which Admiral Vern founded his leadership The importance of culture in a large organization The importance of getting buy-in from the sailors and how Admiral Vern brought his Master Chiefs on board with his plans Admiral Vern’s goals of equipping and empowering the whole team How Admiral Vern and his team solved the problem of attrition Where Admiral Vern was when the tragic events of 9/11 occurred and his immediate response to deploy loaded aircraft carriers and destroyers to strategic positions When Admiral Vern first met President Bush at his inauguration and the promise he made him The story of Admiral Vern’s relationship with Donald Rumsfeld, Secretary of Defense The importance of listening as a leader Why Admiral Vern feels that the Lord was watching over him throughout his career Admiral Vern Clark’s Word of Wisdom: Having a strategic communications plan that moves you forward as a team or organization is vital. Connect with Admiral Vern Clark: Any questions for Admiral Clark can be sent to Connect with The Wow Factor:
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Admiral Vern Clark | Retired Chief of Naval Operations of the United States Navy | The Power of Covenant Leadership
04/02/2025
Admiral Vern Clark | Retired Chief of Naval Operations of the United States Navy | The Power of Covenant Leadership
is a retired four-star admiral who served as the Chief of Naval Operations (CNO) of the United States Navy. He retired on July 22, 2005, making his tenure of five years the second-longest serving CNO behind Arleigh Burke. Admiral Clark has received numerous military decorations for his service, including four awards of the Defense Distinguished Service Medal, three Navy Distinguished Medals, and three awards of the Legion of Merit. Since his retirement, he has been honored with the Eisenhower Award from the Business Executives of North America, the Distinguished Sea Service Award from the Naval Order of the United States, and the Distinguished Service Medal of the Military Order of the World Wars. Admiral Vern Clark earned his undergraduate degree from Evangel College in Springfield, Missouri, and later completed an MBA at the University of Arkansas. He has also been awarded honorary doctorates from the University of Toledo, Old Dominion University, Northwest University, and Palm Beach Atlantic University. This week on The Wow Factor podcast, Admiral Vern Clark shares key lessons from his distinguished career in the U.S. Navy. He discusses his commitment to covenant leadership—what it means and how he aimed to live it out in practice. Admiral Clark also breaks down the five priorities he focused on as Chief of Naval Operations: manpower, current readiness, future readiness, quality of service, and alignment—and explains how those priorities shaped his decisions and leadership approach. “I was raised in a home where we constantly heard about God's plan for our life - and that really framed my background in a very important way..” - Admiral Vern Clark “Our actions are screaming so loud, they can't hear a word we say, so if we're not living it and walking it, it doesn't matter what all the words are.” - Admiral Vern Clark Leadership is a position of servanthood. First, we say—or do we say this last—we can go through anything because Jesus goes before us. - Admiral Vern Clark This Week on The Wow Factor: Admiral Vern’s experience of growing up the son of a Pastor in the central section of the USA His early experiences of leadership, including on a kids baseball team The experience of gaining an MBA at the University of Arkansas against the backdrop of the Vietnam war How he came to find his life’s path as a Commissioned Officer in the US Navy and why he was convinced he would be staying in for only three years only What convinced Admiral Vern to rejoin the Navy and the career that followed Why he believes that leadership is a two-way relationship Resources that Admiral Vern has used in his commitment to being a lifelong learner The questions that the term ‘heart of covenant’ bring up How Admiral Vern’s strong faith has helped him in his role as a leader Admiral Vern Clark’s Word of Wisdom: Having a strategic communications plan that moves you forward as a team or organization is vital. Connect with Admiral Vern Clark: Any questions for Admiral Clark can be sent to Connect with The Wow Factor:
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Christopher Duffley | Inspirational Speaker and Advocate | A Mission Possible Mindset
03/26/2025
Christopher Duffley | Inspirational Speaker and Advocate | A Mission Possible Mindset
is an inspiring speaker, musician, and advocate who has overcome immense challenges to spread a message of faith, perseverance, and hope. Born prematurely at just 1 pound 12 ounces, Christopher lost his sight due to retinopathy of prematurity and was later diagnosed with autism. Despite these obstacles, he discovered his love for music, and at just 10 years old, his rendition of went viral, launching his career as a motivational speaker and singer. Today, Christopher shares his story worldwide, proving that with faith, determination, and the right support system, anything is possible. In this episode of The Wow Factor, Christopher and his mother, Christine, share his extraordinary journey—from being adopted into a loving family to becoming an advocate for accessibility, independence, and inclusion. They discuss the role of faith in Christopher’s life, how technology helps him navigate the world, and why he is passionate about encouraging others to embrace their own mission possible. This conversation is filled with lessons on resilience, faith, and making an impact, making it a must-listen for anyone looking to overcome challenges and live with purpose. “With God, all things are possible.” – Matthew 19:26 - Christopher Duffley “I don’t have sight, but I walk by faith. You don’t have to see everything to believe in what’s possible.” - Christopher Duffley “I want to inspire others, but I also want to break barriers. The world isn’t built for people like me, but that won’t stop me.” - Christopher Duffley This Week on The Wow Factor: From Challenge to Calling: How Christopher’s early struggles with blindness and autism led him to a life of purpose and inspiration. A Mother’s Love: The incredible story of how Christine fought to bring Christopher into their family and help him reach his full potential. Viral Moment to Mission: How Christopher’s viral performance of Open the Eyes of My Heart launched his journey as a speaker and musician. Faith and Resilience: Why 2 Corinthians 5:7 – “For we walk by faith, not by sight” is Christopher’s life verse. Assistive Technology: How tools like the Be My Eyes app and screen readers empower Christopher to navigate the world independently. Overcoming the Employment Gap: The staggering statistic that 70% of blind people are unemployed and how Christopher is breaking barriers. Mission Possible: How Christopher and his family are redefining what’s possible through advocacy, music, and motivational speaking. Christopher Duffley’s Words of Wisdom: Life’s challenges do not define you—your faith, mindset, and perseverance do. Christopher’s journey reminds us that obstacles can be stepping stones to greater purpose and impact. His mission is to inspire others to believe that anything is possible with faith, resilience, and community support. Connect with Christopher Duffley Connect with The Wow Factor:
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Dave Donaldson | Co-Founder of CityServe and Convoy of Hope | Leading with Compassion and Action
03/19/2025
Dave Donaldson | Co-Founder of CityServe and Convoy of Hope | Leading with Compassion and Action
Dave Donaldson is a visionary leader dedicated to mobilizing churches and communities to serve those in need. As a co-founder of CityServe and Convoy of Hope, he has spent decades working on the front lines of disaster relief, social impact, and faith-driven community outreach. His journey was shaped by personal tragedy—losing his father and debilitating his mother in a devastating accident at the age of nine. The generosity and compassion he experienced from others in his time of need ignited a lifelong passion for helping vulnerable populations. Today, CityServe is transforming lives through initiatives addressing foster care, adoption, homelessness, human trafficking, and disaster response. In this episode of The Wow Factor, Dave shares his powerful story of resilience, faith, and service. From co-founding Convoy of Hope to leading CityServe, he reveals how the church can be a driving force in meeting tangible needs and strengthening communities. He also discusses the role of faith-based organizations in shaping public policy, how CityServe collaborates with churches, businesses and the government to maximize impact, and why generosity is at the core of lasting change. This conversation is packed with insights on responsible compassion, faith-driven leadership, and making a real difference in the world. "If God can get it through you, He’ll give it to you." – Dave Donaldson "Serving the poor is not just an act of obedience—it’s an act of faith. Give, and you will see how God multiplies." – Dave Donaldson “There is no greater infrastructure than Jesus and his Church.” - Dave Donaldson This Week on The Wow Factor: A Life Shaped by Generosity: How Dave’s childhood tragedy and the kindness of others inspired his mission to serve. The Birth of Convoy of Hope and CityServe: The journey from feeding families to creating a global network of churches engaged in transformative outreach. The Power of the Local Church: Why Dave believes that churches are the most effective organizations for meeting community needs. Faith in Action: How CityServe equips churches with resources like food, furniture, and mentorship programs to serve their neighbors. Competing for Influence: Why faith-based organizations should engage in public policy and funding opportunities to maximize their reach. Generosity as a Lifestyle: Dave’s firsthand experiences of how radical generosity leads to life-changing miracles. Overcoming Compassion Fatigue: How to stay engaged and continue making an impact despite the overwhelming needs in the world. Dave Donaldson’s Words of Wisdom: Generosity isn’t just about giving—it’s about transformation. When you step into the lives of others with compassion, you not only change their world, but you also change your own. True leadership is about action, and true faith is about serving. Connect with CityServe: Connect with Convoy of Hope: Connect with The Wow Factor:
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Britt Harris | CEO/Founder of On Eagles Wings Advisors | From Success To Significance | Part 2
03/12/2025
Britt Harris | CEO/Founder of On Eagles Wings Advisors | From Success To Significance | Part 2
Britt Harris is a legendary figure in finance, having served as CIO for top-five investment funds across Endowments, Public Funds, Private Funds, and Hedge Funds—an achievement unmatched in the industry. Currently, he leads On Eagles Wings Advisors and has previously served as CIO for UTIMCO, the largest endowment for public education in the U.S. He also led Bridgewater Associates and Verizon. Despite his remarkable career, Britt’s journey is defined by his commitment to significance over success, inspired by his faith and the mentorship of Bob Buford. In this episode of The Wow Factor, Britt Harris shares his life story from his roots as a fourth-generation Aggie to becoming one of the most influential investors in the world. He discusses how Bob Buford’s teachings helped him see that life’s highest calling is significance, not just success. He also opens up about the importance of faith, family, and generosity, and how he and his wife, Julia, set a financial finish line that has guided their life of purpose and impact for over 43 years. This conversation is filled with lessons on leadership, decision-making, and living a life of impact and purpose, making it a must-listen for anyone looking to balance career success with meaningful contributions to others. “This is a generation that desperately wants to be taught. They want to be mentored. They're unmoored. They really want to be successful. They’ve got the technical parts down, but they don’t have the relational parts.” — Britt Harris “Success is not the top of the ladder. Significance is.” — Britt Harris “Every great company has a defined culture that is extreme. It’s not just something on the wall or something people hear about once a year. It permeates the company. When you walk in as an employee, you either love it or you don’t.” — Britt Harris This Week on The Wow Factor: Success vs. Significance: How Bob Buford’s mentorship taught Britt that life’s highest calling is significance, not just success. Financial Finish Line: Why Britt and Julia set a financial finish line at age 45 and how it shaped their life of generosity and purpose. The Titans of Investing: How Britt’s passion for teaching and mentorship led to the creation of a program that’s shaped over a thousand future leaders at Texas A&M and the University of Texas. Leadership and Influence: Lessons from managing some of the world’s largest endowment funds and leading eight major companies. Faith and Family: How Britt prioritizes his faith, family, and friendships, juggling the ‘glass and rubber balls’ of life to maintain balance and purpose. Decision-Making Framework: The five Fs—Faith, Family, Friends, Fitness, and Finance—that guide Brit’s decisions in life and business. Living Generously: Insights on why generosity is a discipline that needs to be developed early in life. Work-Life Balance Myth: Why Britt believes true work-life balance doesn’t exist but living a life of purpose and passion does. Britt Harris’s Words of Wisdom: Life’s true purpose lies in pursuing significance over success by living generously, staying grounded in faith, and impacting others through leadership and mentorship. His philosophy centers on balancing faith, family, and purpose to create a meaningful legacy. Connect with Britt Harris: Connect with The Wow Factor:
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Britt Harris | CEO/Founder of On Eagles Wings Advisors | From Success To Significance | Part 1
03/05/2025
Britt Harris | CEO/Founder of On Eagles Wings Advisors | From Success To Significance | Part 1
Britt Harris is a legendary figure in finance, having served as CIO for top-five investment funds across Endowments, Public Funds, Private Funds, and Hedge Funds—an achievement unmatched in the industry. Currently, he leads On Eagles Wings Advisors and has previously served as CIO for UTIMCO, the largest endowment for public education in the U.S. He also led Bridgewater Associates and Verizon. Despite his remarkable career, Britt’s journey is defined by his commitment to significance over success, inspired by his faith and the mentorship of Bob Buford. In this episode of The Wow Factor, Britt Harris shares his life story from his roots as a fourth-generation Aggie to becoming one of the most influential investors in the world. He discusses how Bob Buford’s teachings helped him see that life’s highest calling is significance, not just success. He also opens up about the importance of faith, family, and generosity, and how he and his wife, Julia, set a financial finish line that has guided their life of purpose and impact for over 43 years. This conversation is filled with lessons on leadership, decision-making, and living a life of impact and purpose, making it a must-listen for anyone looking to balance career success with meaningful contributions to others. “This is a generation that desperately wants to be taught. They want to be mentored. They're unmoored. They really want to be successful. They’ve got the technical parts down, but they don’t have the relational parts.” — Britt Harris “Success is not the top of the ladder. Significance is.” — Britt Harris “Every great company has a defined culture that is extreme. It’s not just something on the wall or something people hear about once a year. It permeates the company. When you walk in as an employee, you either love it or you don’t.” — Britt Harris This Week on The Wow Factor: Success vs. Significance: How Bob Buford’s mentorship taught Britt that life’s highest calling is significance, not just success. Financial Finish Line: Why Britt and Julia set a financial finish line at age 45 and how it shaped their life of generosity and purpose. The Titans of Investing: How Britt’s passion for teaching and mentorship led to the creation of a program that’s shaped over a thousand future leaders at Texas A&M and the University of Texas. Leadership and Influence: Lessons from managing some of the world’s largest endowment funds and leading eight major companies. Faith and Family: How Britt prioritizes his faith, family, and friendships, juggling the ‘glass and rubber balls’ of life to maintain balance and purpose. Decision-Making Framework: The five Fs—Faith, Family, Friends, Fitness, and Finance—that guide Brit’s decisions in life and business. Living Generously: Insights on why generosity is a discipline that needs to be developed early in life. Work-Life Balance Myth: Why Britt believes true work-life balance doesn’t exist but living a life of purpose and passion does. Britt Harris’s Words of Wisdom: Life’s true purpose lies in pursuing significance over success by living generously, staying grounded in faith, and impacting others through leadership and mentorship. His philosophy centers on balancing faith, family, and purpose to create a meaningful legacy. Connect with Britt Harris: Connect with The Wow Factor:
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Mark and Rabbi Erica Gerson | Generosity, Faith, and the Impact of African Mission Healthcare
02/26/2025
Mark and Rabbi Erica Gerson | Generosity, Faith, and the Impact of African Mission Healthcare
Mark and Rabbi Erica Gerson are a dynamic duo known for their deep commitment to generosity and their innovative approach to giving. Mark is a successful entrepreneur and co-founder of , an organization dedicated to providing life-saving medical care in Africa. Rabbi Erica is a Jewish leader who brings profound wisdom and insight into the intersection of faith and generosity. Together, they have dedicated their lives to making a tangible impact by supporting missionary doctors and healthcare initiatives that serve those most in need. In this episode, Rabbi Erica and Mark share their journey of giving, how their faith informs their vision for generosity, and the incredible work being done through African Mission Healthcare. They discuss the importance of generosity at every stage of life, the strategic approach they take to giving, and why they believe business and faith should work hand in hand to create meaningful change. Their story is a powerful example of how anyone, regardless of financial status, can cultivate a generous mindset and make a lasting difference. "People who know how to give are those who’ve given for a long time. They give when they have a little, they give when they have a lot—they just give." - Mark Gerson "Giving should be a clarification of your values." - Rabbi Erica Gerson "If you say, ‘I’ll give after my next deal,’ you never will. There will always be another deal." - Mark Gerson This Week on The Wow Factor: How Mark and Rabbi Erica met and built a life centered around faith and generosity The role that faith plays in their approach to giving and making a difference The founding of African Mission Healthcare and how it partners with missionary doctors to provide critical medical care Why giving isn’t just for the wealthy and how everyone can develop a spirit of generosity The strategic approach Mark and Rabbi Erica take to generosity, ensuring every dollar makes the greatest impact The importance of engaging children in giving from a young age and how they involve their own kids in generosity The power of long-term generosity vs. one-time giving How small financial contributions can have life-changing effects, such as funding surgeries for people in Africa Why business success and generosity should go hand in hand Rabbi Erica and Mark Gerson’s Words of Wisdom: Giving isn’t just about money—it’s about mindset. The most generous people aren’t just those with wealth; they’re those who build generosity into their everyday lives. Whether through financial giving, time, or influence, find ways to contribute and make a difference. Connect with African Mission Healthcare: Connect with Rabbi Erica and Mark Gerson: Connect with The Wow Factor:
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Dr. Kenneth Cooper | Founder of The Cooper Institute | How To Live Longer and Prevent Disease
02/19/2025
Dr. Kenneth Cooper | Founder of The Cooper Institute | How To Live Longer and Prevent Disease
Dr. Kenneth Cooper is the Chairman Emeritus of the Board of Trustees that oversees The Cooper Institute's strategic direction and educational and research initiatives. He founded The Cooper Institute, a nonprofit foundation, in 1970 and later established the Cooper Clinic, Cooper Fitness Center, Cooper Hotel & Conference Center, Cooper Spa, Cooper Wellness, Cooper Consulting Partners, and Cooper Complete. Dr. Cooper is the author of the best-selling book, and has written several subsequent health and fitness books. Dr. Cooper joins me on the Wow Factor to share how the work and research that the Cooper Clinic does helps people to live longer, more active lives and square off the curve in terms of physical capacity and longevity. He discusses the importance of eating a balanced diet and taking the appropriate vitamins in addition to exercising to protect your future health. Dr. Cooper also gives his perspective on the health benefits of living a generous life and focusing on others. "Preventive medicine is the Cinderella of the medical specialties because there's no profit in health.” - Kenneth Cooper “People that are coming back to us regularly are living these longer lives. And they're not just living longer lives, but they're squaring off the curve, living a long life to the fullest.” - Kenneth Cooper “Our whole goal here with our research is to look at things physiologically. What can we do for ourselves that can prolong lives?” - Kenneth Cooper This Week on The Wow Factor: Why Dr. Cooper is still working 10-12 hours a day and seeing patients at the age of 90 How Dr. Cooper spent his 13 years in the military The moment that Dr. Cooper realized he was out of shape and desperately needed to do something about it What the research at the Cooper Clinic focuses on Dr. Cooper’s opinion on the COVID-19 vaccination The problems of the worldwide obesity epidemic Dr. Cooper’s relationship with God and why he wrote Dr. Kenneth Cooper’s Words of Wisdom: You don't solve problems by changing the government. You solve problems by changing the people. Connect with Dr. Kenneth Cooper: Connect with The Wow Factor:
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Susan Flippen | CEO of The Flippen Group | Transforming Education Through Leadership and Generosity
02/12/2025
Susan Flippen | CEO of The Flippen Group | Transforming Education Through Leadership and Generosity
Susan Flippen is the CEO of , a company dedicated to improving leadership, education, and personal development through research-backed strategies. Under her leadership, The Flippen Group has impacted thousands of educators and students across the country, helping to build stronger school cultures and improve student outcomes. Susan’s passion for creating environments where individuals can thrive has made her a leading voice in the education and leadership space. In this episode, Susan shares the story behind The Flippen Group, from its humble beginnings to becoming a transformative force in education and leadership. She discusses the importance of building relational capacity in schools, how is helping teachers reconnect with their passion, and the power of generosity in leadership. Susan also reveals how she and her husband, Flip, built an organization focused on developing people, equipping teachers, and inspiring future generations. "The most important person in the world is the one right in front of you." – Susan Flippen "Love well, and build the kind of relationships that create real change." – Susan Flippen "Forgiveness is the greatest gift you can give—whether the other person asks for it or not." – Susan Flippen This Week on The Wow Factor: How Susan and Flip Flippen founded The Flippen Group and grew it into a nationwide leader in education and leadership development The impact of Capturing Kids’ Hearts and how it’s transforming classrooms by equipping teachers with the tools to build stronger relationships with students Why relational capacity is key to student success and school culture How The Flippen Group has maintained a strong, mission-driven organization with over 650 employees across the U.S. The power of generosity in leadership and why serving others is the foundation of a thriving organization Why Susan believes that businesses and communities must step up to support teachers and schools The role of faith, vision, and persistence in building a company that makes a lasting difference Susan Flippen’s Words of Wisdom: "Forgiveness is one of the greatest gifts you can give—whether or not it’s asked for. True leadership starts with looking inward, learning from challenges, and moving forward with love and grace." Connect with Susan Flippen and The Flippen Group: Connect with The Wow Factor:
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Noah Elias | Artist, Author, and Coach | Stewardship as a Lifestyle
02/05/2025
Noah Elias | Artist, Author, and Coach | Stewardship as a Lifestyle
On today’s episode of The Wow Factor, we’re joined by creative entrepreneur, mentor, and author . At just nine years old, Noah made a life-changing decision to give his life to Christ, a choice that fueled his passion for both art and entrepreneurship. Long before the rise of social media and modern digital tools, Noah built his brand from the ground up, combining artistic talent with business acumen. His work has been featured by major brands like Disney and Costco, and he has collaborated with top artists such as Pink and ZZ Top. However, Noah’s greatest mission extends beyond business—his true success is measured not in financial gains, but in his relentless commitment to spreading the Gospel and using his gifts to serve others. In this episode, Brad and Noah discuss the importance of staying hungry to learn new skills, embracing technology in business, and how passion fuels perseverance through tough times. They also explore why collaboration can accelerate success and why, at the end of the day, all business achievements pale in comparison to living out your true purpose in faith. “I had a self-awareness at a young age and later on, I realized in life it was a superhero power or a gift that God gave.” - Noah Elias “If your dreams aren't big enough, if your dreams don't scare you, they're most likely insulting to God. They gotta be flippin’ huge, man.” - Noah Elias “It's not about building my empire. I want to build His.” - Noah Elias This Week on The Wow Factor: “The Pucker Factor” The journey from infancy to mastery in life and business Transforming earthly wealth into Kingdom impact From salvation to sacrifice to eternal rewards Noah’s Master’s Program and the pursuit of excellence Identifying and embracing your unique gifts Serving orphans diagnosed with AIDS overseas Living a life of stewardship and purpose The importance of going all in on your business and calling Noah Elias’ Words of Wisdom: Use the gift given to you by God to help the world around you. Connect with Noah Elias: Support Acres of Love: Connect with The Wow Factor:
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Kurt Avery | Author and Founder of Sawyer Products | Insights on Pricing, Packaging, Promotion, and Success
01/29/2025
Kurt Avery | Author and Founder of Sawyer Products | Insights on Pricing, Packaging, Promotion, and Success
Kurt Avery is the founder of , a company dedicated to developing advanced solutions for outdoor protection, water filtration, and first aid. He is also the author of , where he shares key lessons from building a business that prioritizes innovation and global impact. Over the years, Kurt’s passion for creating products that save lives and improve health has led Sawyer to provide clean water for over 28 million people worldwide. In this episode, Kurt shares the story behind Sawyer Products, from launching with a snakebite kit to developing groundbreaking water filtration systems that deliver safe drinking water for pennies per person. He offers insights into marketing strategies, product innovation, and his company’s remarkable commitment to giving away more than 90% of its profits to charitable causes. Kurt’s journey is a testament to what’s possible when business, faith, and generosity align to make a lasting difference. You don't always have to go for the big market. You can go for fringe markets, as long as you can have a sustainable business, because you have something people want. - Kurt Avery How big is your God? If He's big, you'll do big things. - Kurt Avery We lost money 23 of the first 25 years, until we became an overnight success. - Kurt Avery This Week on The Wow Factor: How Kurt founded Sawyer Products with a snakebite kit and scaled it into a global brand The power of product innovation: Why never doing “me too” products has been a core principle for Sawyer Lessons from winning a federal contract during Operation Desert Storm and scaling production overnight How Sawyer’s water filters are transforming lives globally, reducing waterborne illnesses by 95% in communities The impact of giving: How Kurt and his wife, Barbara, give away more than 90% of Sawyer’s profits to help those in need Practical advice for entrepreneurs, including pricing strategies, packaging insights, and why you should embrace risk Why a focus on God and a willingness to think big has driven Sawyer’s success Kurt Avery’s Words of Wisdom:Don’t put God in a small box. If He’s big, you’ll do big things. Have sound strategies, but don’t be afraid to take risks and aim high—especially when it’s for a greater purpose. Connect with Kurt Avery and Sawyer Products: Connect with The Wow Factor:
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Randy Alcorn | Author and Founder of Eternal Perspective Ministries | Walking Through Heartbreak with Faith
01/22/2025
Randy Alcorn | Author and Founder of Eternal Perspective Ministries | Walking Through Heartbreak with Faith
Randy Alcorn is the founder of (EPM) and the bestselling author of over 60 books, including Heaven, The Treasure Principle, and If God Is Good. With decades of ministry experience, Randy’s work focuses on inspiring an eternal perspective in everyday life, emphasizing biblical truths about heaven, suffering, and stewardship. His ministry reaches across the globe, equipping individuals to live with purpose and hope. In this episode, Randy dives deep into the topic of grief and shares personal reflections on the loss of his beloved wife, Nanci. He offers profound insights into navigating grief through faith, the power of God’s promises, and the importance of community in times of loss. Drawing from his new booklet, Grieving with Hope: Walking with Jesus Through Heartbreak, Randy discusses practical ways to process grief while holding onto the certainty of eternal life through Jesus Christ. “We do not grieve as those who have no hope. Biblical hope is a blood-bought certainty anchored in God’s promises.” – Randy Alcorn "Grief is the absence of someone who is so connected to you that you begin to question your own identity." - Randy Alcorn "We do not grieve as those who have no hope, but we still grieve deeply and profoundly." - Randy Alcorn This Week on The Wow Factor: The loss of Randy’s wife, Nanci, and the profound lessons she taught about faith and eternity How Psalm 23 served as a foundation for Nanci’s trust in God during her battle with cancer The role of community in walking through grief and how Randy’s small groups supported him Why Randy believes grief is universal and how to grieve with hope, grounded in God’s promises The spiritual and emotional value of reflecting on eternal treasures instead of temporal concerns How Nanci’s journaling and spiritual insights continue to inspire Randy and their family Practical advice for those navigating grief, including the importance of self-care and staying rooted in Scripture Randy Alcorn’s Words of Wisdom:Grief is a natural part of life, but as Christians, we grieve differently because of the unshakable hope we have in Christ. Lean into community, embrace God’s promises, and focus on living for eternity. Connect with Randy Alcorn: Connect with The Wow Factor:
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Nona Jones | Global Ambassador for YouVersion, Bestselling Author, and Advocate for Faith-Based Leadership | Leading in Times of Tension
01/15/2025
Nona Jones | Global Ambassador for YouVersion, Bestselling Author, and Advocate for Faith-Based Leadership | Leading in Times of Tension
Nona Jones is a rare combination of preacher, business executive, author, and entrepreneur. She currently serves as Global Ambassador for YouVersion, publicly championing its family of 715M+ downloaded Bible Apps. Her corporate leadership experience includes serving as Chief Content & Partnerships Officer at , Head of Global Faith Partnerships at Meta (formerly Facebook), and Chief External Affairs Officer for a multi-state school for at-risk girls. Nona is the bestselling author of Killing Comparison and Success from the Inside Out and her latest book, , which was released in October 2024. A graduate of the University of Florida, where she earned a Bachelor of Communication and Master of Business Administration, Nona has also completed graduate studies at the Harvard Law School Program on Negotiation. She has been profiled by ESSENCE Magazine as an “Under 40 Woman to Watch” and by Florida Trend Magazine as one of Florida’s “30-Something All Stars.” Nona and her husband, Pastor Tim, lead Open Door Church in Gainesville, FL, where they live with their two sons, Timothy, Jr. and Isaac, and their Goldendoodle, Shiloh. In this episode, Nona discusses her inspiring journey to C-Suite leadership, why she walked away from her career at the peak of success, and how faith guided her every step. She reflects on her challenging childhood, her early struggles in school, and how a team of compassionate educators helped her thrive. Nona also shares insights into her current role as Global Ambassador for YouVersion, her passion for empowering young women, and her belief in the transformative power of education, leadership, and faith in shaping communities worldwide. “We must build curiosity as leaders, committing to do the work to educate ourselves while trusting God to guide our path.” – Nona Jones "I think as leaders, we should be leading people to a higher plane of thinking. And we can't do that when we're concerned about, you know, where our name sits on an org chart. We have to make sure that we're always thinking about other people." - Nona Jones "I am a statistically improbable product of grace because I should have been in juvenile detention somewhere locked up for criminal behavior. But again, it was having those people at those various touch points who spoke into my potential." - Nona Jones This Week on The Wow Factor: How Nona overcame adversity in her youth and embraced mentorship Her academic journey at the University of Florida and the pivotal moments that shaped her career Nona’s work at Meta as Head of Global Faith Partnerships and her innovative leadership strategies The life lessons she learned as Chief External Affairs Officer for Pace Center for Girls Her passion for advocating for girls and young women who have experienced trauma Insights into her bestselling books and upcoming release, The Gift of Rejection The critical role faith plays in leadership and community-building Nona Jones’ Words of Wisdom Leaders have a unique privilege to drive positive change in their communities, even amidst tension and unrest. Embrace challenges as opportunities to rise to higher levels of thinking and action. Connect with Nona Jones: Connect with The Wow Factor:
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Tim Goeglein | Author & Vice President for External and Government Relations at Focus on the Family | Stumbling Toward Utopia
01/08/2025
Tim Goeglein | Author & Vice President for External and Government Relations at Focus on the Family | Stumbling Toward Utopia
Tim Goeglein is the Vice President for External and Government Relations at , where he champions family values and faith-centered initiatives. He is also the author of Stumbling Toward Utopia, a work that unveils the roots of America’s cultural turmoil. Drawing from decades of experience in Washington, D.C., including his service as a special assistant to President George W. Bush, Tim brings a seasoned perspective on the pivotal shifts that began in the 1960s and continue to reverberate through American life today. In this episode, Tim returns to the show to untangle the complex web of ideological changes that reshaped our nation—transformations that impacted family life, religious institutions, educational systems, and social values. From the radical philosophies that took root in the 20th century to the lasting implications of the sexual revolution, Tim offers a measured, historically grounded explanation of how we arrived at this moment of cultural confusion. But he also remains hopeful, pointing listeners toward a path of renewal founded on personal faith, community engagement, and a rediscovery of core national ideals. "So by the time we got to the late 60s, early 70s, we were in the midst of the greatest radical revolution in the history of the United States, and we are still living with the implications of what they designed and intended. " – Tim Goeglein "Hope is not just a nice idea. It happens to be real." – Tim Goeglein "I firmly believe that wonderful days of restoration, renewal, and regeneration, are measurably ahead of us." – Tim Goeglein This Week on The Wow Factor: How the 1960s and 70s paved the way for America’s cultural upheaval The critical role progressives played in reshaping family structures, morality, and faith traditions The lasting impact of the Great Society, the sexual revolution, and the dismantling of religious influence Why acknowledging our past missteps is key to forging a healthier, more stable national future How rooted faith, strong communities, and a return to principle-based leadership can spark a moral and cultural recovery The importance of local engagement—school boards, churches, and neighborhood gatherings—as building blocks for meaningful change Tim Goeglein’s Words of Wisdom: Human connection, moral discernment, and a humble return to our foundational values hold the keys to restoring trust, stability, and a sense of purpose in American society. By understanding where we veered off course, we can choose wiser paths, starting in our own homes and communities. Connect with Tim Goeglein: Connect with The Wow Factor:
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Dr. Albert Chung | Board-Certified Proctologist | Transforming Healthcare, One Patient at a Time
12/18/2024
Dr. Albert Chung | Board-Certified Proctologist | Transforming Healthcare, One Patient at a Time
is a board-certified colon and rectal surgeon based in Orange County, California. Known as "Your Friendly Proctologist" on YouTube, Dr. Chung has revolutionized his field by combining cutting-edge medical care with humor and empathy. By establishing his private practice, he has created a patient-first model that eliminates waiting rooms, prioritizes direct communication, and provides comprehensive care for complex conditions. In this episode, Dr. Chung joins me to share his journey from working within bureaucratic healthcare systems to creating a thriving entrepreneurial practice. We discuss the importance of patient education, his innovative approach to gut health, and how humor helps break down stigmas around proctology. Dr. Chung also opens up about his commitment to restoring humanity in medicine and his vision for sustainable healthcare. "The most immediate, accessible piece of information you have is my YouTube channel. And if you happen to be that person, that video is for you." - Dr. Albert Chung "Once you have knowledge, you can control the fear of the unknown." - Dr. Albert Chung "I tell people right away, I don’t take insurance, this is the cost of the visit, and this is what you’re going to get." - Dr. Albert Chung This Week on The Wow Factor: How Dr. Chung transitioned from traditional healthcare to an entrepreneurial private practice. Why patient-centric care is at the heart of his business model and practice philosophy. The role of humor in breaking stigmas around proctology and creating trust with patients. Tips for maintaining gut health, including the balance between fiber, anti-inflammatory foods, and natural remedies. The challenges and rewards of running a private medical practice in a competitive healthcare market. Why Dr. Chung believes the human connection is the key to restoring trust and care in modern medicine. The powerful marketing impact of Dr. Chung’s YouTube channel, which offers real and actionable advice for those in need. Dr. Albert Chung’s Words of Wisdom: Human connection is vital in healthcare. Knowledge is power, and when patients understand their condition, they can overcome fear and take control of their health. Connect with Dr. Albert Chung: Connect with The Wow Factor:
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Denny Fitzpatrick | Former General Manager of the Willows Lodge | The Five I’s that Lead to World Class Customer Service
12/11/2024
Denny Fitzpatrick | Former General Manager of the Willows Lodge | The Five I’s that Lead to World Class Customer Service
On today’s episode of the Wow Factor, we are joined by Denny Fitzpatrick, general manager of the . Denny has dedicated his life to transforming hotel industry, working with some of the world’s top hospitality companies throughout his career and inspiring accountability and world-class service. Prior to his work at the Willows Lodge, he was general manager at the premier luxury destination Hotel 1000, where he led the Hotel 1000 team to many accolades on a variety of Best Hotel lists, as well as the #1 Trip Advisor ranking in Seattle. In this episode, you’ll hear Denny talk about the hospitality industry, why giving love and attention to employees creates tremendous positive change, his “Five I’s”, and how he is overcoming health challenges with bravery and grace. "You have to put your time in because at that time, I was going to start looking for another job that paid a little bit more, that appreciated me a little bit more. And literally that one statement, ‘you have to put your time in,’ became a reality." - Denny Fitzpatrick “I will focus more on me than we” - Denny Fitzpatrick “Inspect What You Expect” - Denny Fitzpatrick This Week on The Wow Factor: Denny’s father and impact his integrity and reputation “A dream died.” And figuring out what to do next Words of Wisdom: you have to change, you have to your time in, if it gets in your blood you’ll never want to get out. The power of handwritten notes “We long for connection and attention.” Progress towards healing. Handling business during the Great Recession What needs to change? “The Five I’s” Overcoming Parkinson’s and facing the struggle with bravery Denny Fitzpatrick’s Words of Wisdom: Leadership is about modeling the standards you set. If you expect excellence, embody it. If you value respect, show it. True influence comes from living the example you want others to follow. Connect with The Willows Lodge: Connect with The Wow Factor: X
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Susannah Schaefer | President and CEO of Smile Train | Creating Smiles and Changing Lives Worldwide
12/04/2024
Susannah Schaefer | President and CEO of Smile Train | Creating Smiles and Changing Lives Worldwide
Susannah Schaefer is the President and CEO of Smile Train, a global nonprofit that empowers local medical professionals to provide free cleft repair surgery and comprehensive cleft care in their communities. Under her leadership, Smile Train has grown into the world's largest cleft-focused organization, celebrating over two million cleft surgeries and making life-changing impacts in more than 90 countries. Susannah joins me on the show to share her incredible journey to Smile Train, her passion for sustainable healthcare solutions, and the story of the organization’s visionary founder, Charles B. Wang. We discuss the importance of building capacity through training local surgeons, the transformational power of cleft surgery, and how Smile Train fosters health system strengthening in underserved regions. Susannah also reflects on the global partnerships that have driven Smile Train’s remarkable success and the culture of generosity that fuels its mission. "We go farther together." - Susannah Schaefer "Generosity isn’t just financial—it’s about time, care, and connection." - Susannah Schaefer "Be confident, be present, and be adaptable." - Susannah Schaefer This Week on The Wow Factor: How Smile Train’s sustainable model trains local surgeons to treat cleft lip and palate, ensuring long-term impact. The origin story of Smile Train and its founder Charles B. Wang’s vision to replace mission-based care with a sustainable approach. Why cleft is the most common facial birth difference worldwide, affecting one in 700 births. The life-changing impact of early cleft surgery and comprehensive cleft care. How Smile Train has performed over two million surgeries in 25 years and continues to address the backlog of untreated clefts. The role of partnerships, like Smile Train’s collaboration with Kids Operating Room (Kids OR), in strengthening healthcare systems across Africa. How generosity, in all its forms, drives Smile Train’s mission and inspires supporters worldwide. Why nonprofits must remain relevant and advocate for their causes in an ever-changing, competitive environment. Susannah Schaefer’s Words of Wisdom: Be confident, be present, be a good listener, and be adaptable. As leaders, we have the ability to make a meaningful impact, but that requires learning and staying relevant in a rapidly changing world. Connect with Susannah Schaefer and Smile Train: Connect with The Wow Factor:
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Brad Formsma | Founder of I Like Giving | How Gratitude Shapes Lives and Legacies
11/27/2024
Brad Formsma | Founder of I Like Giving | How Gratitude Shapes Lives and Legacies
In this special Thanksgiving episode, I reflect on the profound impact of generosity through the story of Tracy and Margo, as shared in my book . I discuss how even a single act of kindness can create a ripple effect, inspiring generosity in others. Drawing from personal memories with my grandfather, I highlight the importance of gratitude and living generously, especially during this holiday season. Join me for a heartwarming reminder of how we can all make a meaningful difference in the lives of others. This Week On The WOW Factor: The Generosity Ripple: Small acts of kindness can inspire others to be generous, creating a chain reaction of goodwill. Reflection on Gratitude: I encourage you to pause, reflect, and find gratitude in financial, relational, and health blessings. The Power of One Gift: Tracy’s story demonstrates how an anonymous act of kindness can transform lives and inspire lifelong generosity. Practical Tips for Thanksgiving Reflection: Find a quiet, neutral space to reflect. Listen to calming music to set the tone, like piano covers of your favorite songs. Focus on what you’re grateful for and think about how you can share that with others. "You never know when you make a gift or do something for someone else, it starts what we call the generosity ripple and it just continues to go on and on and on." - Brad Formsma "Sometimes getting into neutral and being still, listening to some soft music helps take you away from your phone, away from distractions, away from the cares and worries of the world, and a moment to just be still." - Brad Formsma "What an opportunity we have to make a difference in the lives of people all around us. What an opportunity we have in our life to write on the souls of other people, especially kids." - Brad Formsma Connect with The Wow Factor:
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Mark Batterson | Lead Pastor of National Community Church | Discovering Miracles in Everyday Life
11/20/2024
Mark Batterson | Lead Pastor of National Community Church | Discovering Miracles in Everyday Life
Mark Batterson is the lead pastor of National Community Church in Washington, D.C., a thriving congregation with multiple locations dedicated to fostering community and supporting Kingdom causes. The church operates various initiatives, including Ebenezers Coffeehouse, The Miracle Theatre, and the DC Dream Center, which serve as hubs for community engagement and generosity. Mark is also a bestselling author of 24 books, including The Circle Maker and his latest work, A Million Little Miracles, which explores how faith, prayer, and purpose reveal the miraculous in the mundane. Mark joins me on the show to dive into the themes of his new book and share his perspective on living a life filled with purpose and gratitude. He emphasizes the importance of prayer, the power of faith in overcoming fear, and the value of leaving a legacy for future generations. We also discuss the significance of community, the idea that miracles often come through life’s challenges, and the beauty of embracing the unique gifts each person brings to the world. This Week on The Wow Factor: How Mark’s latest book, A Million Little Miracles, encourages readers to see miracles in everyday life. Why prayer is one of the most powerful tools for communication with God and has no expiration date. The importance of recognizing the extraordinary in the people around us. Why the fear of failure isn’t cured by success but by faith. How gratitude and recognizing the work of those who came before us—“drinking from wells we didn’t dig”—fosters a sense of legacy. The way God often delivers miracles through challenges, not just by removing them. How each person’s uniqueness is a divine gift and a reminder of our individual purposes. "There are no ordinary people. There are no ordinary things. There are no ordinary days. Everything is more miraculous than we can imagine." "Sometimes God delivers from, but sometimes God delivers through." "There is no expiration date on prayer. The prayers of my grandfather are being answered in my life right now." Mark Batterson’s Words of Wisdom: Everything in life is a miracle, and recognizing the miraculous in the mundane is key to embracing purpose, faith, and gratitude in our daily lives. Connect with Mark Batterson: Connect with The WOW Factor: Connect with Brad Formsma via email
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Kris Mauren | Co-Founder and President of the Acton Institute | Building a Bridge Between Religious and Business Leaders
11/13/2024
Kris Mauren | Co-Founder and President of the Acton Institute | Building a Bridge Between Religious and Business Leaders
Kris Mauren is Co-Founder and President of Acton Institute, an international educational and public policy organization. The Institute publishes scholarship and film and organizes educational seminars worldwide for current and future religious leaders across denominations, promoting an understanding of the ethical dimensions of the free market economy. The Institute also works with business leaders, helping them to embrace their work as a worthy calling and to encourage their positive moral defense of a free society characterized by individual liberty and personal moral responsibility. Kris joins me on the show to discuss the Acton Institute's mission to bridge the gap between religious and business leaders. He shares more about the importance of economic literacy among religious leaders and the need to be ethical in business. Kris stresses the importance of gratitude and values in leadership, and we dive into the role of policy in fostering generosity and the challenges of government overreach and secularization. Kris also explains the Institute's mission to promote the ideas of Lord Acton and the importance of protecting the space for religious values in a secularizing world. “How do we create more miracles?” - Kris Mauren “Policy needs to support [generosity] so that we can flourish.” - Kris Mauren “Starting with gratitude is good for your soul.” - Kris Mauren This Week on The Wow Factor: Why Kris founded with Father Sirico the Acton Institute to address the marginalization of business leaders The importance of work and the market economy, using the example of sand being transformed into silicon chips to illustrate the value creation process. Why policies should support the freedom to create more miracles through combining natural resources and human intelligence The role of leadership in upholding integrity How business leaders make difficult decisions that align with moral values, which should be recognized and supported. How the Emerging Leader Program, a residential leadership program for promising young leaders, works What we need to do to invest in the next generation of leaders Why government overreach and the secularization of society are major threats to free enterprise and religious values Kris Mauren’s Words of Wisdom: Starting with gratitude is good for your soul and your well-being. It also lets you live more intentionally and is the foundation for generosity. Connect with Kris Mauren: Connect with The WOW Factor:
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John Coleman | Co-CEO and Board Member at Sovereigns Capital | Always Ask Questions
11/06/2024
John Coleman | Co-CEO and Board Member at Sovereigns Capital | Always Ask Questions
John Coleman is an investor, writer, and public speaker. A frequent contributor to Harvard Business Review, John and his work has been featured in Forbes, the Washington Post, the New York Times, the Financial Times, and the LA Times, among other publications. He previously published Passion & Purpose (HBP, 2011) and How to Argue Like Jesus (Crossway, 2009). John is a frequent public speaker who has addressed hundreds of audiences on college campuses, at conferences, and for corporations and non-profits. I’m thrilled to have John with me on The Wow Factor to discuss his leadership philosophy and approach to helping his team flourish. John digs into his approach to focusing on excellence, aggressive delegation, and accountability. He emphasizes the importance of setting boundaries and finding a balance that works for individual needs and responsibilities. John also touches on the creative experience of writing his books and his plans for the future. “Excellence is something we should all aspire to.” - John Coleman “People learn by getting responsibilities that they're not yet equipped for.” - John Coleman “People are often able to accomplish much greater things than we give them credit for.” - John Coleman This Week on The Wow Factor: John’s educational pathway and how these experiences shaped his career Challenges and lessons learned from his time as a quantitative energy trader Why John finds writing cathartic and a way to learn about new topics The inspiration behind John’s first book, How to Argue Like Jesus Why John wrote "Miracles," which explores the concept of miracles through a narrative about a series of events in Atlanta John’s leadership style of creating opportunities for others to flourish The importance of delegating aggressively and giving people responsibilities that challenge them to grow Why we need to hold people accountable and encourage them to ask questions and seek help when needed The challenge of balancing work and personal life, especially in a digital age The importance of storytelling and the impact of books on shaping values and perspectives John Coleman’s Words of Wisdom: Do your job, but stretch yourself. Always ask questions if you don't know the answer to something, and don’t be afraid to raise your hand. Always ask the question. Never be afraid to look dumb. Connect with John Coleman: Connect with The WOW Factor:
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