The Benefits of Virtual Phone and Virtual Assistant for Your Roofing Business

Roofing project management is not just about planning and executing projects. As one of the leading and most experienced digital marketing experts for roofing companies, at Raise the Rank, we know that roofing companies need a conversion-driven website, a solid online presence, and visibility in Google.

No doubt, they need all these things, but over the years, we have realized that the biggest problem roofing contractors have is time. Adequate time is required for effective communication with the clients. Any roofing project with poor communication can result in delays, conflicts, and most importantly, the inability to capture leads.

 

Why Phone Calls Are Important for Lead Generation And Conversion?

In most cases, the problem starts with attending the phone calls.

Your ability to answer the phone properly and project the right personality to convert the leads into actual customers are some of the biggest contributory factors to ensure the success of your roofing business.

At Raise the Rank, we believe that burdening yourself with lead generation tasks, answering incessant phone calls, and try to text the required information to the salesman is the fastest way to lose leads. Let’s look at how a good roofing CRM with virtual phone features can help you solve this problem.

 

How A Proven CRM with a Virtual Phone Can Help Your Roofing Business Grow?

The most important thing you need to have been a good CRM like SSA. A feature-rich roofing CRM allows you to store all the information about your clients in one central hub that you and your team can access with a click of a button from anywhere and at any time. It allows you to capture the information and run the appointments effortlessly from a single location.

However, it’s not just about capturing the information. It’s also about scheduling the appointment correctly. After all, this is your only opportunity to convert that lead into your actual client. As a project manager, you should be able to close that deal and serve that client the best way possible.

 

Why Many Roofing Businesses Fail and How Virtual Phones Can Help?

A new roof is a significant investment for the property owners. And whenever you’re trying to look at such a major purchase of 14,000 to $20,000 roof, you need to make sure that you have everybody there from the family of the homeowner. Do you know the number one reason why some roofing companies don't make a sale? They cannot get everyone from the family on the same page.

So, whenever you’re scheduling that appointment for the project manager, make sure to include every decision-maker in the process. This way, your project manager can best serve that client by having everybody there, answer all their questions and walk them through the entire process. This is important if you want to ensure the best potential chance of getting that order and boosting your revenue.

Easier said than done, you might think. Well, this is incredibly easy to achieve with our state-of-the-art roofing CRM - SSA. With a few simple steps, you can have the SSA to make this work. For instance, every project manager inside of SSA has a ‘task calendar’ that allows you to put and book the tasks onto your calendar and run the appointment right out of your calendar.

And from right there, you can answer the phone, capture the information, and then book it directly onto that task counter. It’s going to be live in SSA and will be shown on your Google calendar as well. However, there’s much more to it. It allows you to follow and track everything to the tiniest detail.

For example, it allows you to set the appointment, book the calendar, and assign the project manager. What’s more, you’ll also get an email saying when that job was booked, and you can even set the reminders however you want to.

On the contrary, when you communicate outside of your central hub (SSA), you’ll be wasting too much time on unnecessary tasks. For instance, by taking information then texting it to a sales guy. And then that guy trying to call them and set up the appointment, you're wasting your and your clients' precious time with multiple phone calls.

The virtual phone feature in SSA allows you to capture the leads, schedule those solid appointments where you can have all the decision-makers in one place. The point is, we have designed these amazing tools for roofing companies that are looking to convert their leads into actual dollars by increasing their profits and revenue.

 

Virtual Assistant Services for Roofing Companies: Top Benefits

However, in today’s cutthroat competition, just putting in the information even in the most efficient CRM is not enough. You need to utilize this information to get a consistent supply of high-quality leads and conversions. However, burdening your sales team with lead generation tasks is not a good way to utilize their skills. This is where our virtual assistant services can prove to be invaluable for your roofing company.

 

·      Get Qualified Lead More Consistently

 

At Raise the Rank, our professionally trained roofing experts are going to answer your phones. These are experienced and knowledgeable professionals that have been using SSA for years. They know these systems inside out and are extensively trained in setting appointments for roofing companies. Your sales team can fully concentrate on running the demos and not lose track of your leads while we focus on booking the best quality leads for your roofing business in SSA.

 

·      Work With Trained and Knowledgeable Experts

 

There is no denying the fact that there are hundreds of answering services out there, but all they're doing is babysitting. And the worst part is that they don't know anything about the roofing industry. So, they can't answer even a basic question related to roofs. At Raise the Rank, we work with a solid sales strategy and a concrete action plan to make lead generation and conversion work like a well-oiled machine. Our expert team has extensive experience and in-depth roofing knowledge to deliver results in a short period.

 

·      Gain from Cutting-Edge Technology

 

Besides virtual phones and our innovative virtual assistant services, SSA is equipped with everything you need to put your roofing business on autopilot. So, capturing that information, getting on the calendar, and then getting a welcome email immediately can help keep your leads warm. As your reliable partner, we will give you clear feedback on the success rate, lead quality including qualified and unqualified leads.

 

In Conclusion:

The decision to implement advanced technology in your roofing business and boosting your appointment setting and lead generation process is an important one. Now that you know the benefits of using a proven CRM, and services like a virtual assistant and virtual phones, it should be an easier and better-informed decision.

Get in touch with our experts at Raise the Rank and we'd love to do a demo with you and show you all the features and functions in SSA.