Libsyn Directory

Trust-Building in Manufacturing for Operations Leaders: Creating Stronger Teams Through Authentic Leadership with Justin Patton #119

Release Date: 06/12/2024

A Reporter Calls Me Every Week Asking Who's Laying Off with Jason Bates │ Manufacturing Community │ Ep. 183

A reporter calls Jason Bates every week looking for the big layoff story. The five-hundred-people-let-go story. Jason keeps telling him the truth: layoffs are happening, in small numbers. So is hiring. But the catastrophe the headlines want isn't what he sees across hundreds of Ontario plants every day. Trevor sits down with Jason, Manufacturing Consortium Manager at EMC, Canada's largest manufacturing consortium, to unpack what's really going on, the plants that are quietly adjusting and diversifying, and the peer community most owners haven't tapped into. Growth doesn't sell papers....

Every Time You Say Yes, You’re Saying No to Something │ Manufacturing Team Leadership │ Ep. 182

When’s the last time you said yes when everything in you wanted to say no? Every yes is a no to something else, usually the work that mattered more, and we end up drowning in our own yeses. Trevor breaks down the hidden math of saying yes, why productive beats busy, and how to say no without burning the relationship, even when it’s your boss asking. You don’t refuse, you reframe: I want to help, here’s what I’d have to move, which option works best. It comes down to capacity and priorities, the heart of manufacturing team leadership. 🎁 Free: 10 great questions to ask your...

The Team Member You've Quietly Given Up On with Nir Eyal │ Talent Development │ Ep. 181

What if the team member you've quietly given up on is the one your plant needs most? Trevor sits down with Nir Eyal, author of the New York Times bestseller Beyond Belief and the global bestsellers Hooked and Indistractable, to apply the three powers of belief (attention, anticipation, agency) to manufacturing talent development. The judgment trap stops development cold. This conversation breaks it open. Manufacturing team leadership starts with the beliefs you carry about the people on your floor. Connect with Nir: Website 👉 nirandfar.com Book 👉 geni.us/beyondbelief Free...

It’s Thursday and the Report Isn’t Done. Where Did It Break? │ Manufacturing Team Leadership │ Ep. 180

It’s Wednesday afternoon and the report due tomorrow isn’t going to be in on time. Do you push harder, or fix what actually broke? Trevor takes a real plant scenario, a report feeding a hiring decision, and walks it back through three gaps: how you showed up, whether “done” was ever clear, and what happens when no one follows up. You’ll hear why chasing harder is manufacturing midness, and the one move that keeps next Thursday from looking like this one: question yourself first. Applies the Manufacturing Greatness model from Episode 170 👉 🎁 Free: 10 great questions to ask your...

The Most Important Leader Has No Title with Jason Hopper │ Manufacturing Team Leadership From the Floor │ Ep. 179

What if the most important leader on your shop floor doesn’t have the title? Trevor sits down with Jason Hopper, a thirty-year manufacturing veteran who rose from the floor into team leadership and then chose to go back to the floor, on what good leadership actually looks like to the people being led. They get into the trap that catches almost every leader, why safety has to mean stopping, and the coaching, trust, and patience that keep good people in the role. 🎧 Mentioned in this episode: Episode 14 with Horst Prelog and Scott Turner, on slowing down to go fast (June 3, 2020). Listen...

Three Questions That Turn "We Told Them" Into "We Got It Done" | Manufacturing Team Leadership | Ep. 178

Have you ever walked past your visual management boards and still not been able to tell if your team is winning? Trevor takes you inside a global food company where executives kept saying "we told them the standards" and supervisors kept saying "we need more clarity." Both were right. Neither was fixing the board. Inspired by Shane Zutz's High Impact Leadership newsletter, Trevor unpacks why accountability is usually a clarity problem in disguise, and walks through the three questions that close the gap between the top and the shop. 🎁 Free: 10 great questions to ask your leadership and...

The Unwritten Rule That Quietly Ran His Whole Plant with Ryan Forte │ Manufacturing Team Leadership │ Ep. 177

What if the hardest person to lead in your plant is you? Trevor sits down with Ryan Forte, Owner of Jefferson Metal Products, whose team had quietly built one unwritten rule: keep the boss happy. Ryan introduces the five-step curiosity model — a new way to think about manufacturing team leadership that starts with getting curious about yourself first. When Ryan made that shift, his culture changed, his people grew, and turnover at the plant dropped by more than half. 🎁 Free: 10 great questions to ask your leadership and drive engagement → and get bonus content in our...

Why Write-Ups Break Trust and What to Do Instead | The Accountability Gap | Ep. 176

Have you ever written up an employee and felt sick the second they walked out of the office? Trevor unpacks the third gap in the Manufacturing Greatness framework: the Accountability Gap. He walks through what happens when leaders skip the conversation and go straight to progressive disclipine, and the three questions that turn pressure into partnership. 🎁 Free: 10 great questions to ask your leadership and drive engagement → and get bonus content in our newsletter! Connect with Trevor: LinkedIn 👉 Website 👉

Culture of Ownership in Manufacturing: How Owners Stop Being the Bottleneck with Josh McKain | Ep. 175

Trevor sits down with Josh McKain, founder of Throughput Mastery, to unpack why manufacturing owners get stuck putting out every fire, and the three-part framework for building a culture of ownership: create the environment, model the standard, install the system. Ownership isn't a personality trait. It's a structural condition you can design for. Connect with Josh: LinkedIn: Website: 🎁 Free: 10 great questions to ask your leadership and drive engagement → and get bonus content in our newsletter! Connect with Trevor: LinkedIn 👉 Website...

When 'You Should Just Know' Stops Working | Communication Skills #174

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit and to subscribe to Trevor’s monthly newsletter. Have you ever assumed your team should just know what you expected, and watched the project go sideways anyway? In manufacturing, the expectation gap between what leaders think is expected and what teams actually understand drives missed deadlines, rework, and six-figure mistakes. Most of...

More Episodes

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor’s monthly newsletter.

Now, let’s jump in!

Trust is the foundation of strong manufacturing leadership. Without it, teams struggle with engagement, accountability, and productivity.

In this episode, Justin Patton, leadership presence expert and author, shares insights on manufacturing leadership, trust building, and employee engagement for Operations Managers, Production Managers, Manufacturing Managers, Team Leaders, and Shift Supervisors.

Justin explains how communication skills, feedback delivery, and authentic leadership help leaders strengthen relationships and improve workforce retention. You will learn practical strategies for difficult conversations, growth mindset, and transparency that support onboarding, reduce turnover, and create manufacturing cultures where people feel valued, connected, and motivated to perform.

3:10 – Trust requires transparency, tact, and togetherness

4:03 – Trust is your biggest competitive advantage

4:41 – When people don’t have all the information, they fill it in with fear or make up stories

5:59 – As a leader, you can create a culture of trust by having the courage to be transparent and vulnerable

8:39 – You have to speak your truth, but also take accountability for how you deliver it

10:41 – When an organization values results over everything else, it leads to issues like a lack of trust, increased disconnect, and poor leadership

12:22 – Think about who you are at your best, then work to show up for others as that best version of yourself

14:37 – To grow as a leader, you don’t have to fundamentally change who you are, but can learn how to lean into your best qualities and align your actions and behavior with who you are at your best

16:21 – Trust is built in small moments

17:46 – Find the balance between oversharing and transparency

20:51 – Trust does not leave people second guessing

21:20 – Choose discomfort over resentment

22:53 – There are also situations where building trust can require staying silent

25:43 – Every choice you make either gets you closer to trust or drives you away from it

Connect with Justin Patton

Visit his website

Learn more about his books

Check out my book reports of Your Road to Yes and The High-Impact Manager

Thanks for Listening!

Thanks for tuning it to another episode of Mindfulness Manufacturing! To learn more about Trevor Blondeel and Manufacturing Greatness, please visit our website or contact Trevor here.

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