Project Runway: The Path to Delivery Excellence with Michelle Boyd
Polaris Pathways - a Synozur podcast
Release Date: 03/20/2025
Polaris Pathways - a Synozur podcast
Polaris is a production of – the transformation company. Synozur reimagines business for our clients, navigating the complexities of transformation and strategy with ease. In this episode of Polaris, Chris McNulty speaks with Crissy Conner, founder of the Visible CEO movement, about the complexities of developing leadership careers for women amidst gender bias. They discuss the importance of visibility, authenticity, and overcoming fear in order to succeed in leadership roles. Crissy shares her journey of becoming a visibility strategist and emphasizes the need for women to embrace their...
info_outlinePolaris Pathways - a Synozur podcast
Polaris is a production of – the transformation company. Synozur reimagines business for our clients, navigating the complexities of transformation and strategy with ease. In this episode of Polaris, Chris McNulty speaks with Sean Squires, Principal Product Manager at Microsoft, about the evolving landscape of software development, particularly in the realm of content management and AI. They discuss the challenges posed by the massive data explosion, the role of AI in enhancing content findability, and the importance of customer empathy in product management. Sean shares insights into the...
info_outlinePolaris Pathways - a Synozur podcast
Polaris is a production of – the transformation company. Synozur reimagines business for our clients, navigating the complexities of transformation and strategy with ease. Summary In this conversation, Chris McNulty and David Wilhelm discuss the challenges of AI adoption in enterprises, emphasizing the importance of training and expertise. They explore the evolution of TechCon 365, highlighting the benefits of mid-sized tech events, community engagement, and the diversity of attendees. The discussion also covers the direct engagement opportunities available at these events and the upcoming...
info_outlinePolaris Pathways - a Synozur podcast
Generative AI is reshaping the business world by accelerating sales and customer engagement. In this episode of Polaris, Zack Zeller shares how thought leadership and engaging content can fuel the AI-powered revenue flywheel. From practical frameworks to emotional resonance in marketing, Zack explores how AI can amplify authenticity, streamline content creation, and drive meaningful business outcomes. 📌 Key Takeaways AI as a Catalyst: AI is not just a tool—it’s a catalyst for deeper customer connections and more efficient marketing systems. The Revenue Flywheel: Thought leadership and...
info_outlinePolaris Pathways - a Synozur podcast
Polaris is a production of – the transformation company. Synozur reimagines business for our clients, navigating the complexities of transformation and strategy with ease. Summary In this episode of Polaris, Mark Kashman and Chris McNulty explore the evolution of the Microsoft 365 community, emphasizing the importance of personal engagement. They discuss the role of internal advocates in technology adoption, the excitement surrounding new features, and the value of the TechCommunity. The conversation also touches on automation, collaboration, and the significance of events like the...
info_outlinePolaris Pathways - a Synozur podcast
Polaris is a production of – the transformation company. Synozur reimagines business for our clients, navigating the complexities of transformation and strategy with ease. In this episode of Polaris, Chris McNulty engages with Dr. John Hillen, author of 'The Strategy Dialogues', to explore the complexities of business strategy. They discuss the common misunderstandings surrounding strategy, the importance of dialogue in strategy development, and how to bring strategic thinking into everyday business practices. Dr. Hillen emphasizes the need for clear definitions of strategy, the distinction...
info_outlinePolaris Pathways - a Synozur podcast
Join us as Jeff Teper and Karuana Gatimu discuss how to transform your future at the Microsoft 365 Community Conference (“M365CC”), highlighting key innovations and offering insights into what attendees can expect at this year's event. Polaris is a production of – the transformation company. Synozur reimagines business for our clients, navigating the complexities of transformation and strategy with ease. References Any time we speak with Jeff and Karuana, you can expect a fairly extensive reference and reading list. News and Data Live events are back. According to , after most...
info_outlinePolaris Pathways - a Synozur podcast
Polaris is a production of – the transformation company. We reimagine business for our clients, navigating the complexities of transformation and strategy with ease. In this episode, Mark Struczewski, known as Mr. Productivity, discusses the challenges of maintaining focus in a world filled with distractions, particularly the impact of attention residue. He emphasizes the importance of effective meetings, personal definitions of success, and the hidden forms of procrastination that can hinder productivity. Mark also highlights the role of AI as a powerful tool for enhancing productivity and...
info_outlinePolaris Pathways - a Synozur podcast
Polaris is a production of – the transformation company, navigating the complexities of strategy and planning with ease. In this conversation, Chris McNulty and Michael Cutajar explore the transformative potential of AI-powered interactive avatars in business. Michael is the CEO and founder of They discuss the current state of the digital avatar market, the capabilities of avatars, and the challenges of customer acceptance. Michael shares insights on how avatars can enhance customer experiences, the ethical considerations surrounding their use, and the importance of understanding customer...
info_outlinePolaris Pathways - a Synozur podcast
In this episode of Polaris, Chris McNulty and Michelle Boyd discuss the importance of delivery excellence in project management. They explore the definitions of projects and delivery management, common misconceptions, and the significance of methodologies like Agile and Waterfall. The conversation highlights the role of kickoff meetings, tools, and templates in ensuring successful project delivery, as well as strategies for rescuing troubled projects. They also touch on the impact of technology and AI on project management and share insights from successful deliveries. Takeaways Delivery...
info_outlineIn this episode of Polaris, Chris McNulty and Michelle Boyd discuss the importance of delivery excellence in project management. They explore the definitions of projects and delivery management, common misconceptions, and the significance of methodologies like Agile and Waterfall. The conversation highlights the role of kickoff meetings, tools, and templates in ensuring successful project delivery, as well as strategies for rescuing troubled projects. They also touch on the impact of technology and AI on project management and share insights from successful deliveries.
Takeaways
- Delivery excellence is crucial for organizations.
- A project is defined as a temporary endeavor with specific objectives.
- Miscommunication is often the root cause of project failures.
- Kickoff meetings are essential for aligning expectations and success criteria.
- Agile methodologies are not always the best fit for every project.
- Technology can enhance project management but is not a panacea.
Sound Bites
- "Projects are more about people than processes."
- "Flexibility within a framework is the true essence of effective project management."
- "Technology should be an enabler, not a dictator, of project success."
References
The Rise of Agile Methodologies in Non-Software Industries:
According to a recent report by the Project Management Institute (PMI), organizations that prioritize delivery management are 30% more likely to meet their project goals and stay within budget. This highlights the critical role of delivery management in achieving project success. Source: Pulse of the Profession | PMI
Agile methodologies, traditionally used in software development, are now being adopted by various industries such as manufacturing, healthcare, and construction. A study by McKinsey & Company found that 75% of organizations in these sectors have implemented agile practices to improve efficiency and adaptability. Source: 17 Agile Statistics You Need to Know in 2025
The Impact of AI and Automation on Project Management:
The integration of AI and automation tools in project management is transforming the way projects are planned, executed, and monitored. Gartner predicted that by 2025, AI will automate 80% of project management tasks, leading to increased productivity and reduced human error. [They now say it wil late until 2023.] Source: AI in project management: A no hype guide for teams
Events
- Association for Intelligent information Management AI+IM Summit | March 31- April 2 (Atlanta)
- Microsoft 365 Community Conference | May 5-8, 2025 (Vegas)
- European Collaboration Summit | May 26-28, 2025 (Düsseldorf, Germany)
- TechCon 365 Seattle | June 23-27, 2025 (Seattle)
Production
Polaris is produced with the help of our friends at Riverside.fm. Our theme song, “Alternative Dream” is provided courtesy of Adobe. Additional music and sound provided by IndieGuy Records. Graphic design by Josh Brantley. Creative inspirations from Mark Kashman.
Chapters
00:00 Opening
01:32 Trends and Data Points
03:06 Introducing Michelle Boyd
05:57 Defining Projects and Their Characteristics
08:31 Project Management vs. Delivery Management
11:49 Project Methodologies - Agile, Waterfall and Hybrid
17:04 The Importance of Kickoff Meetings
19:34 Effective Communication Strategies in Projects
20:15 Tools and Templates for Successful Delivery
21:53 Understanding the RAIDD Log
23:59 Project Rescue: The First Steps
26:16 Common Reasons Projects Go Off Track
27:13 New Technologies in Project Delivery
27:52 The Role of Technology in Project Management
32:06 Delivery Management Success
32:42 A Successful Delivery Case Study
34:55 Cultural Reflections and Personal Insights
35:41 Upcoming Events in Information Management
37:32 Closing