EP42 - Why RTLS Is Core Infrastructure in Healthcare - Todd Frantz, Ali Youssef, Paul Zieske
Beyond the Blueprint - Health Series
Release Date: 12/29/2025
Beyond the Blueprint - Health Series
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In this episode we’re joined by Todd Frantz (AdventHealth), Ali Youssef (Henry Ford Health), and Paul Zieske (Why Where Matters) to explore how next-gen real-time location systems are reshaping care delivery. Together, we dive into the evolution from dots-on-a-map asset tracking to intelligent platforms that drive staff safety, streamline workflows, and generate high-fidelity data for AI. From ED duress alerts to ambient analytics and digital wayfinding, this conversation is a roadmap for health leaders rethinking how hospitals move, sense, and respond in real time. Whether you’re...
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What if the future of nurse training didn’t just include mannequins—but holograms, AI conversations, and full-on metaverse environments? In this episode of Beyond the Blueprint, we’re joined by Dr. William Scott Erdley, a retired simulation pioneer and former Director of Simulation & Clinical Skills Labs. With decades of experience in nursing education, Dr. Erdley unpacks the evolution of clinical simulation—from standardized patients and mannequin drills to immersive technologies like VR, AI, and even wetware. Together, we explore how simulation builds confidence, strengthens care...
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What happens when pilots become more than experiments? In this AMDIS collaboration, Dr. Eve Cunningham (Cadence, formerly Providence), Kaitlyn Torrence (WellSpan, formerly MUSC), and Dr. Camille Bradley (Baylor Scott & White) reveal what separates failed pilots from scalable innovation. Drawing on real-world deployments of virtual care, ambient listening, and decision support tools, this episode dives deep into the operational, cultural, and clinical realities behind adoption. From rebranding “pilots” to building internal trust, the panel offers a blueprint for moving from spark to...
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What happens beyond the digital front door? In this AMDIS collaboration, Dr. Yaa Kumah-Crystal, Dr. Natalie Pageler, and Dr. Sarah Rush unpack the complex realities of digital family engagement in pediatric care. From patient portals and teen privacy laws to ambient documentation and AI-enabled translation, this panel explores how hospitals can rebuild trust, reduce barriers, and design systems that truly work for families. Together, they examine cultural readiness, access equity, and why health systems must treat family engagement as both a design challenge and a clinical imperative. Key...
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Join us for a conversation with healthcare communications veteran John Elms as he breaks down what it really takes to design digital systems that frontline clinicians will actually use. Drawing on decades of leadership at TigerConnect, Critical Alert, and Spectralink, Elms shares hard-won lessons on user-centered design, project governance, and the hidden costs of fragmented communication tools. We explore a real-world case study that improved patient transport efficiency by 55%, and dive into strategies for aligning IT, operations, and clinical teams around change that sticks. Whether you're...
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Join hosts Keith Washington and Kris Baird for a conversation with Michelle Lingner, FNP-C, RN-BSN, RNFA—a trauma nurse practitioner at ECU Health who's redefining what it means to lead without formal authority. Michelle shares how intentional mindset shifts transformed her from burned out to energized, and how that shift rippled through her entire team. Drawing on her experience in a 1,000-bed Level 1 trauma center, she reveals practical strategies for peer-to-peer influence, closing communication gaps that delay patient care, and choosing positivity even in high-pressure environments. Kris...
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Join us for a conversation with nurse executive and healthtech innovator Patrick Baker shares the story behind Palarum’s smart sock—an advanced wearable that’s dramatically reducing patient falls without adding to clinical workload. With insights shaped by decades on the frontlines, Baker walks us through how alarm fatigue, design thinking, and data transparency inspired a smarter approach to patient safety. We explore how real-time mobility tracking, clinical workflow integration, and human-centered innovation are shifting the paradigm in hospital care. Whether you're in nursing...
info_outlineIn this episode we’re joined by Todd Frantz (AdventHealth), Ali Youssef (Henry Ford Health), and Paul Zieske (Why Where Matters) to explore how next-gen real-time location systems are reshaping care delivery.
Together, we dive into the evolution from dots-on-a-map asset tracking to intelligent platforms that drive staff safety, streamline workflows, and generate high-fidelity data for AI.
From ED duress alerts to ambient analytics and digital wayfinding, this conversation is a roadmap for health leaders rethinking how hospitals move, sense, and respond in real time.
Whether you’re planning a new facility or optimizing frontline operations, this episode will change how you think about RTLS—and why it belongs at the center of your infrastructure strategy.
Key Takeaways
- RTLS 2.0 goes beyond asset tracking—it integrates workflow, staffing, and safety data for real-time decision-making.
- Hospitals lose thousands of staff hours each year searching for equipment, impacting patient care and satisfaction.
- Successful RTLS adoption requires cultural alignment, transparency, and trust—not just technology deployment.
- Staff duress alerts and par level management are delivering fast wins and improving frontline safety.
- Enterprise-wide RTLS platforms unlock more value than siloed deployments—especially when integrated with EHRs and facility systems.
- High-fidelity location data is foundational for AI-driven insights, workflow automation, and digital twins.
- The ROI of RTLS includes reduced burnout, improved patient flow, equipment utilization, and faster care team coordination.
- Integration remains a challenge—vendors must support open standards and shared APIs to break down data silos.
- RTLS should be treated like core infrastructure—designed into new buildings, not bolted on after.
- Emerging tech like computer vision will extend RTLS into human activity recognition, situational awareness, and predictive care.
Episode Highlights
00:00 | Why RTLS Adoption Starts with Trust, Not Tech
01:53 | Welcome to Beyond the Blueprint
02:30 | From Dots on a Map to Real-Time Intelligence
03:09 | Meet the Panel: AdventHealth, Henry Ford, and Why Where Matters
04:00 | Is RTLS Now Core Infrastructure?
05:09 | The Hidden Costs of Outdated RTLS Platforms
06:02 | Workflow Integration and the Role of Location Data in AI
07:17 | Where Hospitals Miss Safety & Workflow Red Flags
08:14 | Real-Time Context and Robotics Integration
09:00 | The Chessboard Effect: Duress Alerts as a Point of Entry
10:00 | Are Enterprise Standards Emerging Across IDNs?
11:16 | Choosing the Right Tool for the Right Workflow
12:00 | Intelligent Lighting and Digital Front Doors
13:00 | Open Epic and the Rise of Indoor Wayfinding
14:00 | Integrating RTLS into Daily Workflow: It’s Cultural
15:00 | When RTLS Fails the First Time—and Why That’s Normal
16:15 | The Location Team: A Hidden Implementation Advantage
17:15 | “Blame the Process, Not the People”
18:21 | Safety Stats and Clinician Buy-In for Duress Alerts
19:49 | From Staff to Patient Expectations: The Culture Shift
20:00 | Why RTLS Data Integration Is Still So Hard
21:15 | Strategic Vendor Relationships > APIs Alone
22:45 | Will Epic Open Up? A Look at Market Influence
24:00 | How AI Wrappers Could Solve Interop Gaps
25:15 | The AAA Model: Analytics, Automation, and AI
26:00 | Why You Should Never Throw Away RTLS Data
27:15 | Use Cases for Retrospective AI + Workflow Analysis
28:16 | AI Isn’t the Goal—It’s a Tool in Your Automation Stack
29:11 | What’s Next? Computer Vision & Human Activity Recognition
30:03 | From ORs to Restrooms: Situational Awareness at Scale
31:35 | The Future of RTLS: Friction Reduction + Design Insight
33:57 | Customer Experience in Outpatient and Waiting Areas
34:55 | Final Takeaways: Safety, Trust, and Strategic Deployment