‘Subway Takes’ and the Future of YouTube TV
The Experience Strategy Podcast
Release Date: 05/15/2026
The Experience Strategy Podcast
Featured article: "" — Forbes A Forbes feature highlighting 12 luxury hotels leading the wellness tourism shift — immersive White Lotus–style programming, longevity-driven design, destination spa experiences — opens the door to one of the most consequential conversations on the show this year. Wellness tourism is on track to hit nearly $900 billion by 2030. The architecture is gorgeous. The marketing is aspirational. But the strategic story underneath is bigger than any single hotel. Joe, Dave, and Aransas use the article as a launch point to talk about what luxury actually means now,...
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The Experience Strategy Podcast Hosts: Aransas Savas, Dave Norton, Joe Pine Featured articles: "" — SwiftERM "." — Audrey Chee-Read, Principal Analyst, Forrester Every other post on LinkedIn is announcing the death of something. Most of it is alarmist storytelling dressed up as insight. But under the noise, two recent articles — one from SwiftERM, one from Forrester — are pointing at a real problem: personas and segmentation, built for an earlier era of marketing, have become a drag on personalization in the era of AI. Dave, Joe, and Aransas trace where personas actually came from,...
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Featured article: "." by Eve Upton-Clark, Fast Company, October 7, 2025 Owl Labs reports that 65% of workers are interested in microshifting — what the company calls structured flexibility built from short, nonlinear work blocks matched to energy, duties, and productivity. Joe, Dave, and Aransas take the article apart and put it back together in a more useful frame. The term itself gets challenged early. Joe argues most of what the article describes is closer to macroshifting (hour-long, hour-and-a-half-long focused blocks), not micro. Dave reframes the word entirely: a shift is not a...
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Kareem Rahma built Subway Takes into a hit with 2 million Instagram followers, a metro card as a microphone, and a format that runs in seconds. Now he’s walking away from a CNN deal to put his next show Keep the Meter Running on YouTube — because YouTube, in his words, is where the next Bourdain and the next Lena Dunham will come from. In this episode, Joe, Dave, and Aransas dig into what Rahma’s bet actually means for experience strategy. The conversation moves from short-form content design, to the death of “Gen Z YouTube” as a useful category, to why every brand needs to rethink...
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For the first time on record, experience-based tenants — spas, gyms, wellness studios, entertainment venues — are outpacing traditional goods retailers in leasing shopping center space, with wellness and fitness leading the charge. Joe Pine, Dave Norton, and Aransas Savas unpack what this shift actually means: it is not just a retail story, it is confirmation that the transformation economy Joe predicted more than two decades ago has arrived. The conversation traces the arc from malls to experiential anchors, examines why some brands (Red Bull) rode the wave and others (Nike) missed it,...
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AI Twins and the Future of Research Episode Overview Two Wall Street Journal articles are making waves in the market research world — one asking whether AI can replace human research participants, and another profiling a teenage-founded startup called Aura that's already attracted McDonald's and EY. Dave, Joe, and Aransas bring their combined decades of consumer research experience to the question everyone in insights is quietly asking: is this the end of primary research, or the beginning of something more powerful? What We Cover The two WSJ articles at the center of this...
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The Experience Strategy Podcast | , 83 million reads. Written by respected AI voice Matt Schumer, it opens with a gut-punch analogy: think back to February 2020. Most of us weren't paying attention to a virus spreading overseas. Then in three weeks, everything changed. Schumer's argument is that we are in a similar "this seems overblown" phase right now — except what's coming is bigger than COVID. Dave, Joe, and Aransas dig into the article, push back where it's overblown, and land on what experience strategists actually need to do about it. What's in This Episode The article's core...
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In this special episode of the Experience Strategy Podcast, Joe Pine shares with Dave and Aransas background about the book! To celebrate the release of his new book, The Transformation Economy. The conversation traces the book's origins from the final two chapters of The Experience Economy, explores why the world is finally ready for this idea, and unpacks key frameworks — including encapsulation (preparation, reflection, and integration) — that make experiences truly transformative. The trio also discusses the role of AI in enabling transformation, why businesses must foster human...
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Summary In this episode of the Experience Strategy Podcast, hosts Aransas Savas, Joe Pine, and Dave Norton discuss the burgeoning field of longevity and transformation. They explore the aspirations of individuals seeking to live longer and healthier lives, the shift in healthcare from a reactive to a proactive approach, and the role of social proof in driving transformation. The conversation also touches on the evolution of trust in the age of social media, the changing narrative around aging, and the future accessibility of longevity solutions. Takeaways People aspire to live longer and...
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In this episode of the Experience Strategy podcast, hosts Aransas Savas, Joe Pine, and Dave Norton discuss the recent developments in AI leadership, particularly focusing on Sam Altman's 'code red' declaration regarding OpenAI's competition with Google. They explore the importance of experience in AI development, the frameworks that should guide AI companies, and the evolving expectations of users. The conversation delves into the distinctions between 'stupid', 'dumb', 'smart', and 'genius' AI, emphasizing the need for contextual understanding and anticipation in AI solutions. The episode...
info_outlineKareem Rahma built Subway Takes into a hit with 2 million Instagram followers, a metro card as a microphone, and a format that runs in seconds. Now he’s walking away from a CNN deal to put his next show Keep the Meter Running on YouTube — because YouTube, in his words, is where the next Bourdain and the next Lena Dunham will come from. In this episode, Joe, Dave, and Aransas dig into what Rahma’s bet actually means for experience strategy. The conversation moves from short-form content design, to the death of “Gen Z YouTube” as a useful category, to why every brand needs to rethink where and how it reaches customers in the micro-moments that now define modern media consumption.
100% agree or 100% disagree — you decide.
What We’re Talking About This Episode
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Rahma’s CNN walk-away. Why he turned down a legacy media deal to own his independence on YouTube, and what that signals about creator economics now.
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YouTube as television, not social media. YouTube’s monthly share of TV watch-time hit ~12% in 2025 per Nielsen — higher than any network or streamer. Rahma’s read: “this is a TV screen, but right now no one’s making television for it.”
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Subway Takes as situational design. The subway isn’t a backdrop. It’s the situation. The format, the duration, the point of view, the 100% agree / 100% disagree script — all of it is built around a specific consumer moment.
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The Lorne Michaels frame. Rahma isn’t playing the virality slot machine. He’s building a show. A nice change from all of the influencer content out there.
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Why “Gen Z YouTube” is a lazy frame. Dave pushes back on the article’s generational framing. His adult kids watch YouTube over Netflix. So does Aransas. So do millions of others. The situation around the screen has changed.
Why This Matters for Experience Strategy
Three themes worth pulling out:
1. Content is situational, not channel-based. Dave traces this back to a 2015 Collaboratives conversation with a major media company about designing content for the 30-second, 90-second, two-minute windows that now define daily consumption. A decade later, that conversation is finally mainstream. The companies still organizing around channel rather than situation are the ones being lapped.
2. POV is the differentiator. Rahma’s 100% agree / 100% disagree technique forces you to take strong point of view in every interaction. Brands that hedge — that try to be all things to all customers — are getting outpaced by creators who plant a flag.
3. The CNN ticker is the OG infinite scroll. Joe drops a sharp observation mid-episode: 24-hour news already pioneered the segment-plus-chyron structure we now call short-form. The need hasn’t changed. The means of meeting it has. Which connects to a Clayton Christensen line Dave only partly agrees with — and to Stone Mantel’s view that situations themselves do change, not just the jobs underneath them.
Memorable Moments
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Joe’s Transformation Economy book made Thinkers50’s top 10 management books of 2026.
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Aransas on the invisible load of AI: ideas start faster, but humans still have to finish them — and the cognitive load is going up, not down.
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Dave on what Cargo has done to his wardrobe: black t-shirt to medium gray. Things have changed.
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The unhoused-person-falling-in-your-lap test for quintessential New York.
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Joe’s Easter Bunny / Cargo joke. You’ll know it when you hear it.
Quick References
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The Talk Show Where Celebrities and Mamdani Share Their Hot Takes — Sam Schube, WSJ Magazine, May 12, 2026
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Subway Takes — Kareem Rahma’s hit short-form show
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The Transformation Economy by B. Joseph Pine II — recognized by Thinkers50, 2026
Join the Collaboratives
Dave’s working the phones — it’s that time of year. The Collaboratives is the Stone Mantel + Cargo partnership exploring situational markets as a growth mechanism in a world where parity is everywhere and growth is harder than ever. Free market analyses are my gift to anyone who joins. Workshop coming May 21.
Send me a note if you’d like to be invited to the May 21st Workshop.