Workforce Therapy Files
The Workforce Therapy Files team attended the 2025 Kentucky SHRM Conference, in Louisville. We took the opportunity to interview over 20 professionals who stopped by our booth. Jason Heflin, CEO of CrowdSouth interviewed Rawleigh Richardson, a member of the Kentucky SHRM State Council and the founder of HumanKind Consulting. Rawleigh shared how he is working to put the "human" back into human resources. Since launching his consultancy in 2023, he’s been busy helping clients navigate reductions in force by providing career coaching and optimizing their LinkedIn profiles...
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The Workforce Therapy Files team attended the 2025 Kentucky SHRM Conference, in Louisville. We took the opportunity to interview over 20 professionals who stopped by our booth. Molley Ricketts sat down with Erin Mitchell, the Chief of Staff at Barnes Young Wealth Advisors. They discuss managing culture during a major merger that will grow Barnes Young from 19 to 55 people. With a background in political science, Erin discovered that her empathetic yet direct personality was a perfect fit for HR, where she prioritizes being able to step into other people's shoes. She is...
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The Workforce Therapy Files team attended the 2025 Kentucky SHRM Conference, in Louisville. We took the opportunity to interview over 20 professionals who stopped by our booth. Hannah Carretti, HR Director for Campari America, sat down with Jamie Swaim and Jason Heflin, at the 2025 KYSHRM conference to share her experiences as a "true generalist at heart" working in the distilling industry. Hannah’s favorite area of HR is training and employee development, which she finds both humbling and an honor to lead. Currently, she is spearheading a frontline leadership training program,...
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File 32: In today’s file, the team interviews Maggie Harlow, Co-Founder of Signarama Downtown. They discuss leadership lessons, evolving workforce expectations, the importance of communication and accountability, and the challenges of being a female CEO. Maggie shares her entrepreneurial journey, insights on personal growth, and the significance of vision boarding. The conversation emphasizes the need for clarity in expectations, respect among team members, and the courage to embrace challenges as opportunities for growth. Leadership and Emotional Intelligence in the Workplace As...
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The Workforce Therapy Files team attended the 2025 Kentucky SHRM Conference, in Louisville. We took the opportunity to interview over 20 professionals who stopped by our booth. Jason Heflin caught up with Aaron Heflin, the HR Director for RCSS Holdings, Inc., which manages an employee-owned group of road construction companies including Reynolds Sealing and Striping. With over 300 active employees across Kentucky and neighboring states, Aaron shared that his crews particularly love their recurring project striping the roads of Smoky Mountain National Park because of the...
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The Workforce Therapy Files team attended the 2025 Kentucky SHRM Conference, in Louisville. We took the opportunity to interview over 20 professionals who stopped by our booth. Jamie Swaim is joined by Khari Bryant, an Account Executive at Bchex (formerly the Background Investigation Bureau) to explain how his company simplifies the "choose your own adventure" world of background screenings. Bchex rebranded to a shorter, more modern name while continuing to offer comprehensive services like criminal checks, drug screens, and MVRs at all jurisdictional levels. A major...
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The Workforce Therapy Files team attended the 2025 Kentucky SHRM Conference, in Louisville. We took the opportunity to interview over 20 professionals who stopped by our booth. Jamie and Molley sat down to interview Kelly Hunt HR Manager for Perry Distributors, in Hazard, Kentucky. Kelly brings 20 years of combined leadership and HR experience to the discussion. She explained how her primary motivation for working in human resources is people. People build the business, and once the right individuals are hired, it becomes the employer's job to build them up. They...
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The Workforce Therapy Files team attended the 2025 Kentucky SHRM Conference, in Louisville. We took the opportunity to interview over 20 professionals who stopped by our booth. The team interviews Eric Williamson, one of the keynote speakers, and author of and co-author of . Eric joined the KYSHRM Conference to help HR leaders mitigate workplace friction and help organizations prevent people from becoming a jerk in the first place. He stressed that while people often point fingers at others, we must be self-reflective because everyone has been the jerk at some point....
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The Workforce Therapy Files team attended the 2025 Kentucky SHRM Conference, in Louisville. We took the opportunity to interview over 20 professionals who stopped by our booth. The team interviews Charles Duke, the HR Administrator for the Kentucky Historical Society, based in Lexington. He describes himself as an "inspirational leadership type of HR professional." The KHS was coping with a unique situation: its 60 employees had operated for 7 years without an HR person, relying on the Personnel Cabinet for onboarding and discipline. Charles came to the...
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The Workforce Therapy Files team attended the 2025 Kentucky SHRM Conference, in Louisville. We took the opportunity to interview over 20 professionals who stopped by our booth. Jason Heflin, CEO of CrowdSouth interviews Jack Crowdis, Business Development Manager for PayFWDs, based in Louisville. Jack explains that while their payroll platform is similar to the big national providers, they bring a highly consultative approach. PayFWDs builds systems customized specifically around people, aiming to get the setup right. That may be a different experience from what the...
info_outlineThe Workforce Therapy Files team attended the 2025 Kentucky SHRM Conference, in Louisville. We took the opportunity to interview over 20 professionals who stopped by our booth.
Jamie and Molley sat down to interview Kelly Hunt HR Manager for Perry Distributors, in Hazard, Kentucky. Kelly brings 20 years of combined leadership and HR experience to the discussion. She explained how her primary motivation for working in human resources is people. People build the business, and once the right individuals are hired, it becomes the employer's job to build them up. They discussed how the HR role is challenging, sometimes requiring professionals to act as a "babysitter" when employees bring personal issues, like stomach pain or a toothache, to the office. Kelly commented that HR work must always be proactive, not reactive, meaning professionals need to be ready for anything that comes their way.
When discussing employee appreciation, Kelly emphasized that you have to know your people, because appreciation looks different for each individual. It could be as simple as always giving someone a high five, or it could mean providing a confidential space where they can vent, or even "kick, scream, and cry" if needed. You take a template approach to everyone. Finally, Kelly offered the next guest the question: "Why did you choose to be in HR or did it choose you?".
To learn more, visit:
· Website: https://pdiperrydistributors.com
Kelly Hunt, thanks for stopping by to speak with us!
That’s where we’ll leave the conversation for today. Before we close the file, we invite you to reach out to us with questions, suggestions or other comments. We’d love to hear from you.
Need Help Supporting Your Company’s Recruiting and Staffing Goals?
We’re here to help. You can contact us via our individual websites, depending on your specific needs or questions:
· Jamie Swaim, SPHR – www.ParcelKnows.com
· Molley Ricketts – www.IncipioWorks.com
· Jason Heflin – www.CrowdSouth.com
We hope you found this file insightful and helpful. Thank you for listening!
