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The Customer Retention Guidebook Ep. #119

Profits with Pajak

Release Date: 11/22/2023

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Profits with Pajak

In this episode, we explore the challenges of dealing with negativity from close relationships that don’t align with your business vision. Discover how to spot draining influences, set healthy boundaries, and know when separation might be the best option. With real-world advice on replacing negative influences with encouraging communities, you’ll learn how to safeguard your success and well-being as you pursue your entrepreneurial goals. Comments and Questions are welcome.  Send to  Episode Links: Apple Podcast Listeners- Copy and paste the links below into your browser....

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Profits with Pajak

In this episode of Profits with Pajak, John shares a frustrating cold call fiasco and highlights the critical mistakes that instantly kill trust—from mixing up phone numbers to pushing way too hard for personal information. Learn the best practices of cold calling, discover how to spot red flags in a sales pitch, and hear about alternative approaches that center on your prospect’s business needs, not just a sale. Whether you’re making calls or screening them, this episode shows you how to navigate the dos and don’ts of cold calling. Comments and Questions are welcome.  Send...

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Stay Covered, Stay Profitable: Why Insurance Matters for Lawn Care Pros Ep. #318 show art Stay Covered, Stay Profitable: Why Insurance Matters for Lawn Care Pros Ep. #318

Profits with Pajak

In this episode of Profits with Pajak, we explore why having the right insurance coverage is crucial for protecting your green industry business. From general liability to worker’s comp, discover which policies you need and the common mistakes to avoid. We’ll also share real-life examples of how proper coverage can save you from costly setbacks. Tune in to learn how to evaluate your insurance needs, safeguard your finances, and keep your business growing. Comments and Questions are welcome.  Send to  Episode Links: Apple Podcast Listeners- Copy and paste the links below into...

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The Price Is Right—When You Know Your Overhead Ep. #317 show art The Price Is Right—When You Know Your Overhead Ep. #317

Profits with Pajak

In this episode of Profits with Pajak, John addresses the fear of ‘pricing yourself out of the market’ and why doing work at or below break-even can be a fast track to stress and losses. He shares personal stories of underbidding disasters, tackles the pitfalls of cheap competitors, and provides actionable tips on overhead reduction and value-added service. Learn how tools like Yardbook and John’s Budgets, Breakevens, and Bottom Lines™ Workshop can empower you to price confidently and profitably this season. Comments and Questions are welcome.  Send to  Episode Links:...

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Faith in Action: John 3:16 and the Heart of a Profitable Business Ep. #316 show art Faith in Action: John 3:16 and the Heart of a Profitable Business Ep. #316

Profits with Pajak

In this faith-focused episode of Profits with Pajak, we explore how the powerful message of John 3:16 can inspire business owners to cultivate a spirit of generosity, prioritize relationships, and persevere through challenges. Learn how to build lasting customer loyalty and maintain profitability by aligning core values with sound financial strategies. If you’re ready to balance faith, service, and profit, this episode is for you! Comments and Questions are welcome.  Send to  Episode Links: Apple Podcast Listeners- Copy and paste the links below into your browser. Upcoming...

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Profits with Pajak

In this episode of Profits with Pajak, we tackle one of the most crucial decisions for any lawn and landscape business owner: when and how to hire new employees without hurting profitability. We’ll show you how to identify key indicators that you need more help, calculate the true cost of adding staff, navigate legal requirements, and build a powerful onboarding process. If you’re looking to scale your team for steady, profitable growth, this episode is a must-listen! Comments and Questions are welcome.  Send to  Episode Links: Apple Podcast Listeners- Copy and...

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Beyond the Purchase Price: Mastering Equipment Cost Recovery Ep. #314 show art Beyond the Purchase Price: Mastering Equipment Cost Recovery Ep. #314

Profits with Pajak

In this episode of Profits with Pajak, we explore how to properly account for the total cost of equipment—from zero-turn mowers to excavators—by factoring in both purchase and operating expenses. Learn how to break down fuel, maintenance, and depreciation so you can price your services with confidence and protect your profit margins. Comments and Questions are welcome.  Send to  Episode Links: Apple Podcast Listeners- Copy and paste the links below into your browser. Upcoming Events:   Training and Courses Budgets, Breakevens, and Bottom Lines™ Workshop John Pajak’s...

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Profits with Pajak

In this episode of Profits with Pajak, we break down why offering biweekly mowing services for cool-season grasses is a losing strategy. From excessive grass growth and equipment wear to scheduling nightmares and customer frustration, biweekly mowing creates more problems than it solves. We’ll discuss why it’s bad for business, how it wrecks efficiency, and why sticking to weekly service is the best move. If you’re still offering biweekly cuts, this episode will make you reconsider. Comments and Questions are welcome.  Send to  Episode Links: Apple Podcast...

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Stop Wishing for Easy. Start Working on Better. Ep. #312 show art Stop Wishing for Easy. Start Working on Better. Ep. #312

Profits with Pajak

In this episode of Profits with Pajak, we tackle the mindset shift every business owner needs—stop wishing for an easier road and start focusing on becoming stronger. We discuss actionable steps to develop discipline, resilience, and continuous learning habits that translate directly into increased profits and growth in the green industry. Tune in for insights, inspiration, and a roadmap to make yourself (and your business) better every day. Comments and Questions are welcome.  Send to  Episode Links: Apple Podcast Listeners- Copy and paste the links below into your browser....

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From Poop to Profits: Erica Krupin’s Path to a Six-Figure Business Ep. #311 show art From Poop to Profits: Erica Krupin’s Path to a Six-Figure Business Ep. #311

Profits with Pajak

In this episode of Profits with Pajak, I sit down with Erica Krupin of Krupin’s Poopin’ Scoopin’ to talk about how she turned a low-barrier startup into a highly profitable six-figure business. Erica shares her journey of diving headfirst into the pet waste removal industry, the challenges of defining her identity beyond her business, and how she has helped shape the industry for others. We dive into the power of focusing on one core service, the importance of systems and automation, and how business owners often underestimate the profitability of simple yet essential services....

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More Episodes

Today, we're zoning in on the art of keeping your customers not just satisfied but fiercely loyal. We'll explore top-notch quality control and the little extras that can make your service stand out. So, get ready to guard your turf as fiercely as you maintain it, because your client base is the root of your business's health!

Comments and Questions are welcome.  Send to [email protected]

Episode Links:

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