loader from loading.io

Creating business resilience as a chief legal officer

Business Leader's Voice

Release Date: 05/06/2025

Trust as a driver of growth and resilience in a global business show art Trust as a driver of growth and resilience in a global business

Business Leader's Voice

 In this episode of the Business Leaders Voice podcast, Andrea Lattimore, Global Director – Compliance & Business Integrity at Vodafone, joins Emma Carroll, Head of Client Voice at Source, to explore how trust can be leveraged as a driver of growth and resilience in a global organisation.  Speaking from her experience leading a broad compliance and ethics portfolio, Andrea shares practical insights on embedding trust into decision making, managing risk in complex environments, and navigating the challenges of responsible AI and data governance. She...

info_outline
Using partnerships to drive business success show art Using partnerships to drive business success

Business Leader's Voice

In this episode of our Business Leader's Voice podcast, Cindy Hoots, Chief Digital Officer and CIO of AstraZeneca until 1 April 2026, sits down with Emma Carroll, Head of Content at Source, to discuss how to build true meaningful partnerships to drive success in your business.   In this podcast, which was recorded in February 2026, we consider the following questions and more:  How are partnerships evolving in today's business landscape? Why should you collaborate with your...

info_outline
Authentic leadership in a time of volatility show art Authentic leadership in a time of volatility

Business Leader's Voice

In this episode of the Business Leader's Voice podcast, Ahmed Abdel Wahab, General Manager for India at Mars, joins our Head of Content, Emma Carroll, in conversation. They discuss what it takes to be a truly authentic leader today, particularly in a time of volatility.  Ahmed shares insights on these matters and more:  Authentic leadership is not about being "soft". It is centered around holding people accountable, being responsible, and driving accountability to the last mile, all while respecting the people involved.  When addressing critical turning points,...

info_outline
How to align, focus, and deliver innovation around trust show art How to align, focus, and deliver innovation around trust

Business Leader's Voice

Aurelija Pletiene, Director of Product Management at Vinted, caught up with Emma Carroll, Head of Content at Source, on the latest episode of our Business Leader’s Voice podcast. They discuss how to cut through the noise to align, focus, and deliver innovation around trust and safety.  Aurelija shares her insights on these matters and more:    At Vinted, Aurelija says that innovation is rooted in problem solving, not just feature building. The team process starts with identifying and deeply understanding a core problem by asking, "What are we trying to fix?"  ...

info_outline
AI adoption: Moving beyond the hype to achieve success show art AI adoption: Moving beyond the hype to achieve success

Business Leader's Voice

Husayn Kassai, CEO and Founder of Quench.ai, caught up with Emma Carroll, Head of Content at Source, on the latest episode of our Business Leader’s Voice podcast. They discuss AI adoption and how you can move beyond the hype to achieve success.  Husayn shares his insights on these matters and more:    Husayn suggests that successful AI adoption is primarily a behavioural challenge rather than a purely technological one. Organisations often struggle with deployment, especially larger ones, due to a lack of training, trust, and a clear desire to implement new...

info_outline
Targeting tech investment as a CIO show art Targeting tech investment as a CIO

Business Leader's Voice

Andrew Brothers, former CIO at Primark, caught up with Emma Carroll, Head of Content at Source, on the latest episode of our Business Leader’s Voice podcast.   Andrew shares his insights on the following matters and more:    The CIO's primary agenda is to add business value by driving sales growth and increasing operational efficiency through technology.   Prioritising tech investment involves balancing strategic initiatives, risk mitigation, and refreshing your technology. Decisions here involve healthy debate with the executive team.  ...

info_outline
Creating business resilience as a chief legal officer show art Creating business resilience as a chief legal officer

Business Leader's Voice

Matthew Wilson, Chief Legal Officer at Fremantle, and Emma Carroll, Head of Content at Source, caught up on the latest episode of our Business Leader’s Voice podcast.   Matthew and Emma shared their insights on the following matters and more:    An adaptable internal culture—grounded in trust, transparency, and ethical governance—is key to resilience. Strategies to build resilience include diversifying your portfolio, establishing clear governance frameworks, and maintaining transparent communication.   AI is transforming the content industry,...

info_outline
Solving business problems with AI—the tech-comes-second approach show art Solving business problems with AI—the tech-comes-second approach

Business Leader's Voice

Francine Bennett, Board Member at the Ada Lovelace Institute, caught up with Emma Carroll, Head of Content at Source, on the latest episode of our Business Leader’s Voice podcast.  Francine and Emma shared their insights on the following matters and more:  Businesses first need to think about their problems and then select AI tools intelligently, rather than following the hype. Many leaders are eager to integrate exciting new solutions without having a clear understanding of the problem they want to solve. Beyond just knowing you want to implement a solution, its important to...

info_outline
Navigating regulation while driving growth in healthcare show art Navigating regulation while driving growth in healthcare

Business Leader's Voice

Mizanu Kebede, Chief Quality & Regulatory Officer at Smith & Nephew, caught up with Emma Carroll, Head of Content at Source, on the latest episode of our Business Leader’s Voice podcast.   Mizanu shares his insights on the following matters and more:     AI is transforming diagnostics, personalised medicine, and operational efficiency within the healthcare industry. The integration of AI and machine learning, and advanced data analytics into medical devices, promises to enhance patient outcomes while reducing costs.   Cybersecurity is a...

info_outline
Transforming procurement with data, culture, and tech show art Transforming procurement with data, culture, and tech

Business Leader's Voice

Sarah Ricketts, SVP for Procurement at Rolls Royce caught up with Emma Carroll, Head of Content at Source, on the latest episode of our Business Leader’s Voice podcast.   Sarah shares her insights on the following matters and more:    The level of disruption in supply chain recently means there is a heightened focus on risk, including geopolitical, financial, and capacity risk. The key to managing this is having a standardised framework and understanding the leading indicators to be able to prioritise and mitigate potential risks before they arise.  Digital...

info_outline
 
More Episodes

Matthew Wilson, Chief Legal Officer at Fremantle, and Emma Carroll, Head of Content at Source, caught up on the latest episode of our Business Leader’s Voice podcast. 

Matthew and Emma shared their insights on the following matters and more: 

  • An adaptable internal culture—grounded in trust, transparency, and ethical governance—is key to resilience. Strategies to build resilience include diversifying your portfolio, establishing clear governance frameworks, and maintaining transparent communication.  

  • AI is transforming the content industry, affecting everything from production to rights management. When establishing a use for an AI tool, Fremantle applies a governance framework to determine whether the tool is appropriate for the task.  

  • AI should be considered for both its risks and its opportunities. Upskilling and getting teams working with AI gives the business a better chance to thrive in future. However, it is paramount to have the right access and controls in place to protect your corporate data.  

  • Successful consulting partnerships are characterised by trust, adaptability, curiosity, and integration into the internal team, rather than rigid frameworks or a cookie-cutter approach. 

  • AI transformation is likely to be the most in-demand consulting service in the TMT sector over the next few years. AI can make it easier to turn ideas into reality, but there should be an emphasis on maintaining human creativity while leveraging technological efficiency. 

 

If you enjoyed this conversation, don’t miss our sister podcast, Future of the Firm. In a recent episode, we talked to Source’s own Natasha Campbell, Principal Thought Leadership Consultant, and Nicola Kostrzewska, Senior Consultant, about the themes and findings of our latest Quality Ratings of Thought Leadership report.