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The Truth About Customer Loyalty

$4M Strategiesā„¢

Release Date: 01/07/2025

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More Episodes

Do you have the customers you deserve? Antoni Lacinai believes that adopting a servant mentality is the key to building loyal, satisfied customers.

In this episode, Antoni shares:

  • How to serve with empathy and still provide expert guidance.

  • The importance of proactive problem-solving to gain trust.

  • Why strategy and value are crucial for lasting customer relationships.

Learn how to create customer ambassadors and avoid the pitfalls of short-term tactics that lead to unsatisfied clients.

Interested in becoming a podcast sponsor? https://calendly.com/erin-gibney/15-minute-meeting-sponsors

šŸŽ§ Listen now for practical tips to elevate your customer satisfaction.

 

Where to find Antoni:

Website: https://antonilacinai.com

LinkedIn: https://www.linkedin.com/in/lacinai/ 

Get Antoniā€™s books: https://antonilacinai.com/books/

 

Where to find Carl:

https://40strategy.com

https://www.linkedin.com/in/carljcox/

https://www.instagram.com/carljcox40/

https://x.com/40Strategy

 

šŸŽ§ Measure Success Podcast 

https://podcasts.apple.com/us/podcast/measure-success-podcast/id1552291579

 

šŸŽ§ $4M Strategies Podcast 

https://podcasts.apple.com/us/podcast/%244m-strategies/id1741584100

 

šŸ“– Read Carlā€™s book "Lost at CEO: An Entrepreneurā€™s Guide to Strategy": https://a.co/d/iMiZVf2