023: Scale Your Business & Profits Using Virtual Assistants with Brandon Lazar
Release Date: 10/28/2024
Blue Collar Prosperity
In this week's podcast, Paul hosts his monthly solo show where he shares with you what each major financial margin should be in order to have a financially healthy business: Cost of Goods Sold Gross Profit Marketing Spend Office Payroll Overhead And...some sneaky scenarios that will eat into your cash flow Not sure if your pricing is right? Download my free pricing calculator: https://thebluecollaradvisors.com/price
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Most business owners in the home service space always wonder what their business is worth. However, they very rarely ever get a valuation. In today's episode, Patrick Lange joins Paul Maskill to discuss all things related to business valuation, selling your business and buying businesses. Patrick is a business broker who specializes in the sale and acquisition of heating air and plumbing companies nationwide. In the last 6 years he has sold over 130. Patrick and Paul dig into: What should an owner focus on to increase the value of their business? How is the acquisition market in 2025? I...
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Most CRMs are great at helping you run your business but their sales presentations and process leave much to be desired. Pika (www.withpika.com) is using AI to help solve that problem. They are also automating your entire rebate submission & payment process. Joining me today is co-founder of Pika, David Zhao. Pika is building the next-generation sales platform for home services contractors. Before starting Pika, David was an AI researcher at Microsoft, Stanford and the VA, and led product management for utility services at Google. David and Paul talk about: Where AI is helpful and not...
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If you have ever thought about acquiring a company in the trades or selling your company, the SBA lending options are a great tool to use. Dillon Caraway is a Loan Officer with Live Oak Bank on the service contractor lending team. He joined the team in 2020 and helps contractors in home services across the country to grow and transition their business through financing. He received his bachelor's degree in finance from UNC Wilmington. He enjoys playing golf and going to the beach in his free time. In today's interview, we talk about: Why Live Oak Bank is better than your local bank. How...
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In this week's podcast, Paul hosts his monthly solo show where he answers some listeners questions that came in via email. Some of the questions are: What is the quickest way to fix cash flow? What are the most common bookkeeping mistakes I see? How do we implement performance pay? How can I recruit more technicians in order to continue to grow? How to avoid competing on price? Not sure if your pricing is right? Download my free pricing calculator: https://thebluecollaradvisors.com/price
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If you wish your company could better use ServiceTitan, this interview is for you. Ryan Wyatt joins Paul Maskill on the show today. Ryan is the co-founder of Titan Wizards, a company that bridges the gap between the hard work of the trades and the cutting-edge capabilities of technology. Ryan’s unique blend of hands-on experience and tech expertise makes him a game-changer for home service businesses looking to maximize their potential with ServiceTitan. Ryan spent years in the trenches, working in shops owned by ServiceTitan's Tom Howard, as well as time at ServiceTitan as an Enterprise...
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Ryan Englin, founder of Core Matters, joins Paul on the podcast today. Ryan is a disruptive leader in the blue collar hiring and retention space. Ryan’s dedication to the trades stems from his childhood with an owner/operator dad who worked tirelessly. As the CEO and Founder of Core Matters, Amazon #1 Best Selling Author, and host of Titans of the Trades Podcast, Ryan has the experience and the expertise to help businesses hire better people faster. In today's interview, Ryan and Paul chat about: Why is hiring so hard? What’s the biggest mistake businesses make when recruiting?...
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Brigham Dickinson is the founder and president of Power Selling Pros. At Power Selling Pros, they are known as the customer service training company. In today's interview, Brigham and Paul chat about: Turning your call center into a profit center. How to build a career path for your CSRs. How to overcome price pushback as a technician or CSR. What are signs that scream "your CSR's need training"? How will AI Voice impact CSRs? Transform from a stressed out, uncertain business owner, to a confident, respected CEO with clarity of your financial health. Visit today:...
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In this week's podcast, Paul hosts his monthly solo show where he shares with you the steps you have to nail in order to break past the $5mm revenue mark: Who is the next hire? When do you hire them? How can you afford them? How long until they pay for themselves? The most important steps in setting them up for success. Avoid the revolving door of employees. Not sure if your pricing is right? Download my free pricing calculator: https://thebluecollaradvisors.com/price
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Kent Boll is a nationally known sales and business coach serving the home service industry. Kent started an electrical company in 2005 where his annual revenue was $100,000 a year. Today he operates a home service company with revenue over $20,000,000 per year doing electrical HVAC and plumbing. In Kent's interview with Paul Maskill, he shares: The biggest changes to home service in the last 20 years. What is Call-by-Call Management? And how to implement it properly. Why you no longer need a Service Manager or a Dispatcher. Why it rarely works to promote your best technician to an office...
info_outlineToday we're joined by Brandon Lazar, a seasoned entrepreneur and strategic visionary with over 15 years of dedicated experience in the home service industry. In 2023, Brandon successfully sold his exterior cleaning business, achieving a seven-figure sale. He is known for his innovative management approach, including the implementation of performance pay and virtual assistants to boost operational efficiency. After his successful exit, Brandon founded NinjaVA and BonusUP, two dynamic companies at the forefront of providing virtual assistant services and revolutionizing performance pay software.
In our interview, we dive into:
- Why should we consider using VAs for all of our admin, CSR, dispatch and email work.
- What can a VA do is a Home Service Business?
- What can’t a VA do?
- What's the best way to teach a VA to do new tasks?
- What are best practices in onboarding a new VA to your team?
Transform from a stressed out, uncertain business owner, to a confident, respected CEO with clarity of your financial health. Visit today: https://thebluecollaradvisors.com/