MyStory #2: Dr. Donnie’s First 6 Months in Ownership
Bulletproof Dental Practice
Dr. Donnie bought his dental practice just 6 months ago, and he's already facing the challenges every new owner hits. In this raw and honest "MyStory" episode, Craig and Peter sit down with Dr. Donnie to unpack the real problems he's navigating as a first-time practice owner: arbitrary revenue goals with no math to back them up, two part-time associates who aren't pulling their weight, a rocky practice management software switch mid-transition, a team that says everything's fine but clearly isn't, and a leadership style that's more people-pleasing than people-leading. The guys break it...
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Hotline Calls #1: Ownership Mindset and Protecting Team Culture
Bulletproof Dental Practice
The Bulletproof Dental Podcast Episode 431 HOSTS: , and DESCRIPTION Welcome to the first episode of Bulletproof Hotline, where real dentists and dental team members call in to share what they are facing in practice and in life. Peter and Craig respond with the same honest, practical feedback they give inside the Bulletproof Mastermind. In this episode, Peter Boulden, Craig Spodak, and Ian De Jongh (CEO of Bulletproof) explore the critical role of accountability in dental practice management and how it directly impacts growth, hiring, and team performance. They break down...
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What Makes a New Patient Choose You? (Part 2)
Bulletproof Dental Practice
The Bulletproof Dental Podcast Episode 430 (Part 2). HOSTS: and DESCRIPTION Ian de Jongh, CEO of Bulletproof, joins Peter Boulden to break down the six core pillars of dental marketing that influence how patients choose a practice online. This episode looks into practical, real-world strategies to improve patient acquisition by focusing on what actually matters, reputation, transparency, convenience, and trust. From online reviews to financial clarity, this conversation highlights how to build a patient-centered marketing approach that drives consistent practice growth. ...
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What Makes a New Patient Choose You? (Part 1)
Bulletproof Dental Practice
The Bulletproof Dental Podcast Episode 430 (Part 1) HOSTS: and DESCRIPTION Ian de Jongh, CEO of Bulletproof, joins Peter Boulden to break down the six core pillars of dental marketing that influence how patients choose a practice online. This episode looks into practical, real-world strategies to improve patient acquisition by focusing on what actually matters, reputation, transparency, convenience, and trust. From online reviews to financial clarity, this conversation highlights how to build a patient-centered marketing approach that drives consistent practice growth. ...
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Can Membership Plans Replace Insurance?
Bulletproof Dental Practice
The Bulletproof Dental Podcast Episode 429 HOSTS: and GUEST: DESCRIPTION Jim Higgins, CEO of Clerri, shares insights on industry trends, membership models, and disruptive strategies in dentistry. This conversation explores how technology, AI, and innovative business models are transforming patient engagement and practice growth. TAKEAWAYS Industry trends in dentistry Membership and patient loyalty strategies Role of AI and technology in practice management CHAPTERS 00:00 Introduction and Background of Jim Higgins 02:47 The Evolution of Patient Engagement in Dentistry 05:45 The Shift...
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MyStory #1: Dr. Brown’s Reappointment Fix
Bulletproof Dental Practice
The Bulletproof Dental Podcast Episode 428 HOSTS: and GUEST: DESCRIPTION “MyStory” is a new Bulletproof series where real dentists share their real story: what’s working, what’s not, and the questions they can’t get answered anywhere else. Each episode is a one-hour Master Class. Peter and Craig give practical advice, just like they do inside our Mastermind Program and at the Bulletproof Summit. The point is simple: you’ll hear your own challenges in someone else’s story, and leave with clear steps you can use right away to shift your mindset, strengthen...
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What The Wealthy Know That We Don't
Bulletproof Dental Practice
The Bulletproof Dental Podcast Episode 427 HOSTS: and GUEST: DESCRIPTION In this episode, Craig, Peter and Randy Smith discuss the fundamentals of real estate investing, the importance of financial literacy for dentists, and strategies to build wealth through passive income and smart investments. Randy shares insights on leveraging real estate, tax advantages, and avoiding common pitfalls. TAKEAWAYS The importance of asset allocation in wealth building How to leverage real estate for passive income Tax advantages of real estate investments The power of compound growth and debt...
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The Outsourced Team Member
Bulletproof Dental Practice
The Bulletproof Dental Podcast Episode 426 HOSTS: , and GUEST: DESCRIPTION This episode explores the transformative potential of outsourcing and remote teams in dentistry, focusing on cost savings, efficiency, and practice growth. Guests share insights on building hybrid teams, leveraging international talent, and optimizing practice operations. TAKEAWAYS Outsourcing in dentistry Building hybrid teams Cost savings and efficiency International talent and remote work Practice management and analytics CHAPTERS 00:00 Introduction and Guest Credibility 01:16 Ian's Background and...
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The Surprising Sign Your Practice Is Winning
Bulletproof Dental Practice
The Bulletproof Dental Podcast Episode 425 HOSTS: and DESCRIPTION In this engaging conversation, Peter Boulden and Craig discuss their recent mastermind retreat, sharing insights on personal growth, community support, and the challenges faced in the dental profession. They emphasize the importance of building relationships with patients, navigating quality problems, and embracing change and innovation in business ownership. The discussion also touches on the role of technology in enhancing patient experiences and the necessity of being part of a supportive community to thrive in dentistry....
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What if Elon ran your practice?
Bulletproof Dental Practice
The Bulletproof Dental Podcast Episode 424 HOSTS: and DESCRIPTION In this episode of the Bulletproof Dental Practice Podcast, Craig Spodak and Peter Boulden discuss various aspects of running a successful dental practice, focusing on the importance of hygiene, incentives for staff, and the challenges of scaling. They explore the disconnect in dental hygiene practices, the need for alignment within teams, and the potential for burnout in the profession. The conversation emphasizes the value of creating a robust business model that prioritizes general dentistry and hygiene, while also allowing...
info_outlineThe Bulletproof Dental Podcast Episode 428
HOSTS: Dr. Peter Boulden and Dr. Craig Spodak
GUEST: Dr. Cary Brown
DESCRIPTION
“MyStory” is a new Bulletproof series where real dentists share their real story: what’s working, what’s not, and the questions they can’t get answered anywhere else. Each episode is a one-hour Master Class. Peter and Craig give practical advice, just like they do inside our Mastermind Program and at the Bulletproof Summit.
The point is simple: you’ll hear your own challenges in someone else’s story, and leave with clear steps you can use right away to shift your mindset, strengthen your practice, and avoid the mistakes that make growth harder than it needs to be.
Want to be on MyStory? Email MyStory@bulletproofdentalpractice.com. If your story is selected, you’ll join Peter and Craig on the podcast.
We also launched the Bulletproof Hotline. Call anytime and leave a message to share your story, ask a question, tell a joke, or leave a note for Peter and Craig. We’ll listen and respond with real-world feedback. Hotline: (561) 933-5575
Our Guest: Dr. Cary Brown
Single Practice Owner
Based in Dallas, Texas
Yearly Production $800,000
CHAPTERS
00:00 Introduction to Dr. Cary Brown's Journey
05:34 Identifying Pain Points and Goals
10:59 Understanding Revenue Stability and Growth
17:35 Exploring Fulfillment and Business Satisfaction
24:24 Strategies for Improving Patient Retention
29:55 Conclusion and Next Steps
30:25 Introduction and Technical Difficulties
30:48 The Role of Before and After Photos in Practice Growth
30:58 Why Social Media Posting Has Been Paused
31:37 The Impact of Social Proof on New Patient Acquisition
32:15 The Connection Between Social Media and Revenue
33:10 Current Patient Numbers and Growth Goals
33:43 Reverse Engineering Revenue Goals from Patient Numbers
34:44 Setting Reappointment Rate Benchmarks
35:56 The Importance of Reviews and Referrals
36:34 Goals for Review Acquisition and Practice Growth
37:20 The Psychology Behind Practice Management Challenges
38:46 Addressing Psychological Barriers and Self-Leadership
40:13 The Role of State and Belief in Practice Success
41:37 Shifting Mindset to Focus on Patient Care
42:20 Helping Patients as the Core Mission
43:32 The Impact of Leadership and Personal Conviction
44:08 Practicing Communication and Leadership Skills
45:42 The Power of Repetition and Practice
46:36 Breakthroughs in Practice Growth and Self-Leadership
47:32 Overcoming Self-Doubt and Psychological Barriers
48:35 The Obligation to Help Patients First
49:08 The Importance of Consistent Action and Accountability
50:00 Future Goals and Follow-Up Plans
50:41 Closing Remarks and Next Steps
52:38 Outro
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