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Carl-Gould-#70secondCEO-Invisible Pricing - Need a Better Offer

Carl Gould #70secondCEO

Release Date: 01/09/2025

Carl-Gould-#70secondCEO-Directive and Supportive show art Carl-Gould-#70secondCEO-Directive and Supportive

Carl Gould #70secondCEO

Directive and Supportive Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results.  It's a little counterintuitive because you say, all right, we want to be better managers and we want to get more done through other people. And the first thing we're going to do according to this  is become a dictator, right? And so familiar, get used to the initials. I'll use them a lot in this sequence. It's D-S, D-S, D-S. In other words, when you are working with your team, you want to be directive in the beginning and then...

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Carl-Gould-#70secondCEO-The Law of Opposite Values show art Carl-Gould-#70secondCEO-The Law of Opposite Values

Carl Gould #70secondCEO

Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one-minute investment every day for a lifetime of results. There's no way, especially as you get bigger, and there's no way anyone on the team is gonna like everything that's going on, you just have to advocate for the process.   So in everything in your professional life that you don't like, are you guys familiar with the law of opposite values? You guys familiar with what that is? So have you ever heard the expression that you can't understand...

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Carl-Gould-#70secondCEO-Constructive Conflict show art Carl-Gould-#70secondCEO-Constructive Conflict

Carl Gould #70secondCEO

Hi everyone, Carl Gould here with your #70secondCEO. For non-confrontation and harmony all the time. That's what we're going for, right? If you have an idea or you see something that's wrong, you speak up. As long as we're doing it in an environment of trust and respect and mutual respect for the other person, and hearing them out, right? You can disagree without being disagreeable, right? But we're, just to be clear, we're not going for harmony, right, in the business. Because that's not a business that will grow. A business has to have a little bit of edge...

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Carl-Gould-70secondCEO-Descriptive v. Instructive show art Carl-Gould-70secondCEO-Descriptive v. Instructive

Carl Gould #70secondCEO

Descriptive v. Instructive Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results. So you've heard the term over-communicate.  We have to over-communicate. That doesn't mean just talking more. That means being very, very specific in how we give instructions. Okay, and when we do the situational leadership, we'll talk about that some more because we need to stop being descriptive and we need to start being instructive. So as a manager, as a leader, that's what this group needs to do, right? So in other words,...

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Carl-Gould-#70secondCEO-Manage for Hand Offs show art Carl-Gould-#70secondCEO-Manage for Hand Offs

Carl Gould #70secondCEO

Manage for Hand Offs   Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results. Anytime there's a handoff, so if you're in sales and someone's engineering, someone's on the service desk, right, those handoffs have to be managed tight and you always cover your teammate's back, right? So that's where, so we have to define how that box runs, okay, and that'll be one of our challenges because we speak American English, that's our challenge, our English is so bad. You try handing it off to somebody who actually knows...

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Carl-Gould-70secondCEO-Managing the Lines Pt 2 show art Carl-Gould-70secondCEO-Managing the Lines Pt 2

Carl Gould #70secondCEO

Managing the Lines Pt 2 Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results. We're going to put Sean on the line right there.  You hit it. Anywhere else, we got it. The problem is it creates two more lines. Mike's going to figure that out pretty quickly. He's going to put the ball right there. The ball goes through. So we say, oh, I got an idea. Rebecca, go here on that line right there. Richard, you got that one when you're done spelling your name. You can get on that one. But then it creates two more...

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Carl-Gould-#70secondCEO-Managing the Lines show art Carl-Gould-#70secondCEO-Managing the Lines

Carl Gould #70secondCEO

Managing the Lines Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results.  He said, listen, think of your company like a tennis match. All right, I'm on one side, I'm hitting the ball over to Mike, Mike's hitting it back, all right. Mike's start getting really good, he's hitting it from one side of the court to the other side and I'm running back and forth like a crazy man trying to cover the court. And I said, wow, Mike is hitting the ball. So this is Mike over here, all right. He's hitting the ball, he's...

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Carl-Gould-#70secondCEO-100 Responsibility for the Outcome show art Carl-Gould-#70secondCEO-100 Responsibility for the Outcome

Carl Gould #70secondCEO

 100% Responsibility for the Outcome Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results. So if you're working on something as a team, whether you're the leader, you're the manager, whatever, doesn't matter. Take 100% responsibility for the outcome, which means if Nicole and I are working on something and Nicole has her tasks and I have mine, I'm going to take 100% responsibility for hers, she'll do the same for me, and what that is, that will give enough overlap that makes sure we're going to get this job...

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Carl-Gould-#70secondCEO-Shed 20% of Your Job Description Each Year show art Carl-Gould-#70secondCEO-Shed 20% of Your Job Description Each Year

Carl Gould #70secondCEO

Shed 20% of Your Job Description Each Year Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results.  You should be thinking in your job to shed 20% of your job description every year. So by the time this group is here, you're already at the next step, whatever that is in the business, propelling the business forward.  There's always this thinking that, oh, you're not gonna need me, where am I gonna go? I'm gonna work my way out of a job. That like never happens, you know?  It does happen if you try to...

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Carl-Gould-#70secondCEO-Training a New Manager show art Carl-Gould-#70secondCEO-Training a New Manager

Carl Gould #70secondCEO

Training a New Manager Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results. It's the hardest thing for you all that you're going to have to do is actually watch somebody do something in the beginning, at least, worse than you think you do. So when you start to manage somebody, you're doing the work right now. You're the producer. You're doing the work. Things are rising. Things are going good. Now, we train somebody. What happens? That, for a small period of time. But then, ideally, it goes up from there. So...

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Invisible Pricing - Need a Better Offer

 Hi everyone, Carl Gould here with your #70secondCEO.  Just a little over a one-minute investment every day for a lifetime of results.

A year, that means you're one in 600 people. That is 10 million or more, and we need to walk into a building that has 12,000 people in it to meet a peer.

What we do is not easy, right? So you're doing all of this work only to price yourself to where you're invisible. That's got to change. It is unacceptable to me that you sit down with a client, you're as knowledgeable as you are, you teach them everything they need to know, and they get up and go buy from somebody else.

Like, no way, right? Listen, your business is about, signing new business is about two things: the right traffic and the right offer. Most of you have pretty good traffic, meaning qualified leads. You're talking to the right people, but your offer's just not there.

Like and follow this podcast so you can learn more. My name is Carl Gould and this has been your #70secondCEO.