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Strategies to Convert More Consults — with Catherine Maley, MBA (Ep. 316)

Beauty and the Biz

Release Date: 06/27/2025

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Hello, and welcome to "Beauty and the Biz," where we’ll discuss strategies to convert more consults.

Additionally, we’ll discuss the general business and marketing side of plastic surgery.

As always, I’m your host, Catherine Maley, author of "Your Aesthetic Practice – What Your Patients Are Saying." Furthermore, I’m also a consultant to plastic surgeons, helping them get more patients and more profits.

Strategies to Convert More Consults

Frankly, are you tired of consults that waste your time?

Fortunately, it doesn’t have to stay that way once you understand the real problem.

Specifically, in this week’s podcast episode, I explain how to fix your conversion challenges.

There, you’ll learn how to transform your patient coordinator into a confident closer who builds trust, reduces no-shows, and turns consults into booked surgeries.

In particular, you’ll discover:

  • First, why most coordinators rely on outdated tactics that no longer work

  • Then, how to structure compensation for motivation and performance

  • Next, the tools your coordinator needs to stay organized and consistent

  • Finally, subtle yet powerful setup techniques that improve in-office conversions

Clearly, this episode is packed with actionable tips you can use right away.

Ultimately, your schedule — and your revenue — will thank you.

P.S. Alternatively, want to shortcut your results?

Then check out my Converting Academy.

Indeed, it’s a complete, done-for-you training system that turns your coordinator into a high-performing conversion machine.

Undoubtedly, they will book more surgeries with less stress, and without discounting.

Moreover, a limited-time promotion is still available!

CLICK HERE NOW

Enjoy!

Catherine Maley, MBA

Practice Growth Resources:

Review Beauty and the Biz on Apple Podcasts and get my 5-star rated book. FREE!

Catherine Maley, MBA:

Everybody that’s going to wrap it up for us today on Beauty and the Biz.

If you have any questions or feedback for me, you can go ahead and leave them at my website at www.CatherineMaley.com, or you can certainly DM me on Instagram @CatherineMaleyMBA.

If you’ve enjoyed this episode on Beauty and the Biz, please head over to Apple Podcasts and give me a review and subscribe to Beauty and the Biz so, you don’t miss any episodes. And of course, please share this with your staff and colleagues.

And we will talk to you again soon. Take care.

"The fastest way to success is to model other successful surgeons who have what you want, but you can only see their results, not the path they took to get there.

So, you continue to jump from one thing to another, hoping to find something that will work for you too, but it rarely does. So, try this shortcut instead. It’s guaranteed to move you forward. I compiled my intellectual property to grow cosmetic revenues, everything I’ve gleaned over the years into one playbook of the most successful practices and what they do to win.

Go to www.CosmeticPracticeVault.com and let’s grow your cosmetic revenue."

 

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