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From Floater to Executive Director with Shannon Vasquez

Child Care Rockstar Radio

Release Date: 05/09/2024

Episode 206 with Regina Miller - Leadership Lessons in Child Care show art Episode 206 with Regina Miller - Leadership Lessons in Child Care

Child Care Rockstar Radio

Kris welcomes the joy-inducing and magnetic Regina Miller, a nationally recognized trainer, author, and owner of Trailblazers Academy in Wichita, Kansas. With nearly five decades in early childhood education and 35 years in leadership, Regina shares fantastic insight into what it really takes to lead a team, stay connected as an owner, and build lasting impact in your center.   Regina shares some great takeaways from her new book Leadership Lessons, including how to hire smarter, mentor without ego, and avoid becoming an absentee owner. Kris and Regina also talk about how to stay...

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Episode 204 with Whitney Burkman - From Home to Center: Young Leadership in Action show art Episode 204 with Whitney Burkman - From Home to Center: Young Leadership in Action

Child Care Rockstar Radio

Kris welcomes young inspiration and rising leader Whitney Burkman, owner of Magnolia Academy in Payson, Utah. Whitney shares more about her journey from in-home childcare to a full 125-spot center before age 30. She talks about building confidence as a young business owner, gives some great advice for hiring, marketing strategies, leadership challenges, and the critical role of mindset in growing her successful childcare business.   Key Takeaways: [4:55] Whitney opened Magnolia in 2022, and they are currently at 122 enrollments. [7:43] Opening a center at age 27 and what inspired...

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Episode 203 with Brett Neller — What’s Your Customer Journey? (And Why You Should Care) show art Episode 203 with Brett Neller — What’s Your Customer Journey? (And Why You Should Care)

Child Care Rockstar Radio

Kris welcomes Brett Neller, CEO of LineLeader by ChildcareCRM, to explore the real meaning of the customer journey in child care, and why it’s critical for sustainable growth. Brett shares insights from his professional evolution, including how dropping his kids off at care centers helped him deeply understand the needs of operators. He and Kris talk about enrollment challenges, operational bottlenecks, mapping a full customer journey, and how automation can power human connection, not replace it.   They also discuss fear-based leadership, what small businesses often get wrong in...

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Episode 202 with Adrianne Agulla — A Great Story of Scaling Up and Growth show art Episode 202 with Adrianne Agulla — A Great Story of Scaling Up and Growth

Child Care Rockstar Radio

In this episode, Adrianne Agulla, CEO of Hamilton Heights Child Development Centers in Nebraska and the true definition of an education entrepreneur, joins Kris. Adrianne shares how she went from working in the corporate world to owning six successful daycares and a catering business called Milton’s Amazing Kitchen. Together, she and Kris talk about growing from three to six locations, empowering a leadership team, using VAs to streamline operations, creating a strong scorecard, and what it really takes to scale with excellence. Adrianne goes through the very real ups and downs of growing...

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Episode 201 with Zac Alcampo — Gamification in Parenting AND Business show art Episode 201 with Zac Alcampo — Gamification in Parenting AND Business

Child Care Rockstar Radio

Zac Alcampo, Creative Director at Grow Your Center, brings a fresh perspective to leadership, culture, and creativity in early education. With two decades of experience in the gaming industry, Zac is a dynamic entrepreneur and inventive strategist who has helped build immersive digital experiences that merge gamification, artificial intelligence, and user engagement. Now, he’s applying those same ideas to the world of child care — reimagining everything from team collaboration to marketing to parenting itself.   In this episode, Zac joins Kris to talk about gamification in...

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Episode 200 with Vernon Mason — Every Day Is A Gift show art Episode 200 with Vernon Mason — Every Day Is A Gift

Child Care Rockstar Radio

He’s back! The great Vernon Mason returns as one of the podcast’s most popular guests to help celebrate this milestone 200th episode. He and Kris reflect on leadership, legacy, and what it really means to be present.   In this episode, Vernon shares his beautiful wisdom and journey from growing up in an in-home child care program to building and selling a five-site child care business, and now helping grow The Nest into a 52-location powerhouse. Together, he and Kris chat about the realities of leadership today including accountability, toxic positivity, turnover trends, universal...

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Episode 199 with Rachel Davis — Follow Your True Calling show art Episode 199 with Rachel Davis — Follow Your True Calling

Child Care Rockstar Radio

This is an inspiring and impactful episode with Rachel Davis, founder of Children’s Promise Centers, an early childhood program in Albuquerque, New Mexico. Operating 20 hours daily, her centers provide critical support for working families often overlooked by traditional child care models.   Rachel chats with Kris about her journey from the Denver Rescue Mission to creating a faith-driven, community-focused child care network where high standards, deep relationships, and genuine care intersect.   She shares the heart behind her mission to support nontraditional working...

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Episode 198 with Jessica Harris: Be The CEO of Your Life show art Episode 198 with Jessica Harris: Be The CEO of Your Life

Child Care Rockstar Radio

Jessica Harris is the owner of Four Sisters Childcare in Linden, Utah — a thriving center named after her four daughters. Alongside her husband, she’s built a program that’s now serving 91 full-time equivalent students with a capacity of 86 and a waitlist. But her real work goes beyond enrollment.   In this episode, Jessica shares her journey from running a home daycare to leading a full-blown center, all while growing as a leader, navigating fear, and learning how to truly step into her power. She opens up about the deep personal habits that ground her, the way she teaches...

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Ep 197 with Neshanta Linson: Creating an Extended Family In Her Community show art Ep 197 with Neshanta Linson: Creating an Extended Family In Her Community

Child Care Rockstar Radio

Neshanta Linson is the owner of Hermes Enchanted Garden, a boutique early childhood program in Lower Alabama. Starting as a home-based daycare, her center has grown into a thriving, community-driven school that blends classical education, family values, and a strong sense of connection. Beyond her role as a business owner, Neshanta is deeply committed to servant leadership, fostering an environment where families, staff, and children feel like an extended family. In this episode, she shares how she built a family-centered school culture where staff and parents feel truly connected. Neshanta...

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Ep. 196 with The Sisters (M. Mercedes & Maria Consuela): What Does ECE Stand For? Empathy-Courage-Excellence show art Ep. 196 with The Sisters (M. Mercedes & Maria Consuela): What Does ECE Stand For? Empathy-Courage-Excellence

Child Care Rockstar Radio

Kris welcomes The Sisters, Sister M. Mercedes Diaz and Sister Maria Consuela Garzón of St. Francis Daycare Center in Alton, Illinois, who also just happen to be the winners of the 2024 Child Care Rockstar Contest! In this episode, the sisters share their journey of leading a 45‑year‑old institution, discussing their leap into early childhood education without prior daycare experience, transforming systems post‑COVID, and embracing a “whatever it takes” mindset. Their story reveals the heart, courage, and excellence that define a true ECE rockstar.   Key Takeaways: ...

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Kris welcomes Shannon Vasquez, Executive Director of PB Schools. Shannon started as a floater in 2004 and has since grown the organization to 8 locations. In their chat, Shannon shares her journey from floater to leader and her goals for the upcoming year. She discusses how the Academy's training and coaching have helped her build confidence in her leadership abilities and implement strategic planning practices. She and Kris chat about growing collaborative teams and the importance of courageous leadership when facing challenges. Plus, Shannon shares some fun facts including one of her favorite ways to destress - watching true crime!

 

Key Takeaways:

[7:37] Shannon talks about PB Preschool and celebrates her 20th work anniversary. 

[8:26] Shannon started as a floater. 

[9:47] Shannon’s favorite age to work with. 

[10:08] What a typical week looks like for Shannon. 

[12:27] Why starting from scratch can be a good thing. 

[13:29] Challenges in hiring and retaining staff. 

[13:33] Growth is happening, but there's still a long way to go in aligning company practices across two counties.

[13:57] Shannon’s goals for 2024. 

[14:55] An update on enrollment. 

[15:50] The 8 schools combined hold a capacity of 878. 

[16:37] Fun fact: Shannon is a crime fan! 

[18:16] Shannon discusses the expansion. 

[21:28] How the business changed and morphed over the last eight years.

[23:41] Feeling like a more confident leader and making friendships inside the Academy. 

[26:20] The importance of listening. 

[28:32] Winning Director of the Year. 

[31:03] How Shannon defines a childcare rockstar. 

 

Quotes:

  • “You can’t dwell on trying to make a decision, you’ve got to just make a decision. There’s no right or wrong. There’s an outcome. And if you don’t like the outcome, then you change direction. Don’t dwell, just keep on going, keep on moving.” — Shannon [20:31]

  • “Every year, we continue to grow and put more policies, more procedures into place, and hold people accountable to those policies and procedures. And we’re just constantly succeeding.“  — Shannon [22:38]

  • “They want you to support them and teach them how to be self-sufficient, but also give them the confidence and know that you have the confidence in them.” — Shannon [28:10]

  • “A child care rockstar is someone who puts into practice high-quality business strategies that are driven by their vision and mission. And that not only is about the children but it’s about the people that are in the day-to-day grind.” — Shannon [30:49]

 

Sponsored By:

ChildCare Education Institute (CCEI)

Use the code CCSC5 to claim a free course!

 

Mentioned in This Episode:

Kris Murray

The Child Care Success Company

The Child Care Success Academy

The Child Care Success Summit

Grow Your Center

Childcare Education Institute: Use code CDARenewal22 to get $100 off your renewal.

[email protected]

PB Schools

LinkedIn Shannon Vasquez

“Ep. 61 — Stackable Core Values, Branding, and Managing People Well with Karla McCurry”