Licensing Board Investigation - EP 013
Dr. Tom "The Gems Guy" Orent's PPO EXIT Podcast
Release Date: 09/04/2019
Disnify Your Way to Magical Success - EP 021
Dr. Tom "The Gems Guy" Orent's PPO EXIT Podcast
Managed care insurance and doc-in-the-box DSOs are rapidly turning our dental profession into a commodity business. Low fee DSOs and the infestation of network reduced-fee insurance plans are making it tougher for us (private practice GP dentists) to earn a fair profit. Tougher but not impossible. How can a solo practitioner GP dentist grow and prosper today? Build relationships and referrals by creating an experience your patients will never forget. Deliver service they’ll rave about to their friends and co-workers. Nobody on the planet does service and experience better than Disney. Vance...
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Your New Patients Most Critical 30 Seconds - EP 020
Dr. Tom "The Gems Guy" Orent's PPO EXIT Podcast
If there was a single EASY GEM you could deploy requiring only 30 seconds of your time, costs little or nothing, and GUARANTEES a measurable reduction in new patient no-shows and an increase in case acceptance... wouldn't you want to do this for every new patient? Links in this Episode: www.SlyDial.com www.GemsAreEasy.com/podcast www.FreeGiftFromTom.com/podcast Get my book, “Transform Your Dental Practice from CoalMine to GoldMine” ($16.97 on Amazon, FREE for Gems Podcast listeners).
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Secret Source of Employees - EP 019
Dr. Tom "The Gems Guy" Orent's PPO EXIT Podcast
This is a story about Sister Denesita. What if you could unearth a deep source of potential new team members... a source filled with people EAGER to WORK... ABLE to learn anything, and HAPPY to work for a mutually reasonable wage?
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Is 1 Million Enough To Retire - EP 018
Dr. Tom "The Gems Guy" Orent's PPO EXIT Podcast
I'll never forget what Hugh told me nearly two decades ago. Hugh Doherty is a dentist and Certified Financial Planner. Hugh told me that 95% of dentists will NEVER RETIRE to the same level of financial comfort they enjoyed while they had an active income from dental practice.
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Scathing Patient Reviews - EP 017
Dr. Tom "The Gems Guy" Orent's PPO EXIT Podcast
Gems Family, go to www.InsidersCircle.com and search "082 COUNTERMEASURES TO NEUTRALIZE BAD ONLINE REVIEWS".
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How to Fill Your January Schedule - EP 016
Dr. Tom "The Gems Guy" Orent's PPO EXIT Podcast
Whether you have just a few openings left in doctor's schedule for January or you're "wide open", here is a PROVEN EFFECTIVE way to FILL your chair and come out of the gate smokin' this January.
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Insurance Bullying - EP 015
Dr. Tom "The Gems Guy" Orent's PPO EXIT Podcast
Ask your staff how much TIME IS WASTED by insurance carriers deploying DELIBERATE BULLYING TACTICS. It's time to fight back.
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Magic Phrase Increases New Patient Flow - EP 014
Dr. Tom "The Gems Guy" Orent's PPO EXIT Podcast
Imagine if there were a "Magic Phrase of Marketing..." a short easy sentence your team could learn in less than 30 seconds and deploy today... one sentence which could increase your new patient flow by as much as 15% per year.
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Licensing Board Investigation - EP 013
Dr. Tom "The Gems Guy" Orent's PPO EXIT Podcast
My team knew I preferred not to be interrupted while treating a patient. When Izabel buzzed I knew there was something wrong. She began, "Dr. Orent, there's a man here to see you. Says he is an investigator from the Massachusetts State Licensing Board... the Board of Registration in Dentistry. He showed me his badge. Says he wants access... to all of our patient records."
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Monday Morning Sabotage, Forrest Gump - EP 012
Dr. Tom "The Gems Guy" Orent's PPO EXIT Podcast
Ever attend a CE course, come back excited... only to be thwarted by that Monday morning back to the same old grind routine? Feels like getting the wind knocked out of you.
info_outlineMy team knew I preferred not to be interrupted while treating a patient. When Izabel buzzed I knew there was something wrong. She began, "Dr. Orent, there's a man here to see you. Says he is an investigator from the Massachusetts State Licensing Board... the Board of Registration in Dentistry. He showed me his badge. Says he wants access... to all of our patient records."
His visit was without warning. Unannounced. I had no idea why he was at my front desk. What I did know was that it's never good news. I told Izabel to tell him I'd be right out. Told my patient I was going to give him a short break... rest his jaw... then headed for the front desk.
His name was Vincent, though he introduced himself as "Investigator Smith" (not his real last name). He was wearing a dark gray suit. Showed me his badge. As he had explained to Izabel, he was sent by BORID (The Massachusetts State Board of Registration in Dentistry) as part of an investigation.
He was polite, but all business. He advised me that he would be with us for the better part of the day (now there's an oxymoron... I didn't see how having him with us would make that the better part of any day).
And so it began. He pulled bunches of charts from the wall, spread them out on the desk, and began reading. When he finished that batch, he'd put them back and pull the next. I went back to patient care. From time to time I'd peak out front. He was in my office no less than 6 hours. One time while at the front, I casually asked him what he was looking for. Why was he in my office?
Links in this Episode
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