loader from loading.io

Adrienne Penta, Executive Director at Brown Brothers Harriman

The Culture Gap

Release Date: 07/31/2019

New Podcast: Imagine What's Next show art New Podcast: Imagine What's Next

The Culture Gap

Join Daniel for a new podcast: Imagine What's Next. IWN launches on March 30th, and you can find it wherever you listen to podcasts. IWN explores the mindsets, methods, and skills that leaders and product managers must employ to think long-term--also known as vision and strategic foresight. Ignoring the future and the confluence of trends, risks, opportunities, technologies, and systemic challenges coming at your organization produces blind spots that force reactive thinking and strategies. Join host Daniel Forrester, an author, entrepreneur, trusted advisor to CEOs, and massive open online...

info_outline
Daniel Coyle, Author and Culture Expert show art Daniel Coyle, Author and Culture Expert

The Culture Gap

Daniel Coyle is a contributing editor for Outside magazine and the author of six books, including the New York Times bestseller, Lance Armstrong’s War. His book, The Culture Code: The Secrets of Highly Successful Groups, has defined for many what the world of high-performing cultures and teams looks like. His new book, The Culture Playbook, is his next chapter in helping organizations and leaders to think through how to effectively drive a high-performance culture into your organization.   In this episode of The Culture Gap, Daniel talks about the intersection of high-performing...

info_outline
Dee Ann Turner, Veteran of Chick-fil-A, Inc. (Part 2 of 2) show art Dee Ann Turner, Veteran of Chick-fil-A, Inc. (Part 2 of 2)

The Culture Gap

In the second part of this two-part episode of The Culture Gap, Dee Ann sheds light on how she helped Chick-fil-A to design an intentional culture in which every single customer experience went above and beyond expectations, and how principles rather than rules helped make this possible. She also shares her wisdom about accountability, scaling for growth, and the intersection of customer and employee experience.

info_outline
Dee Ann Turner, Veteran of Chick-fil-A, Inc. (Part 1 of 2) show art Dee Ann Turner, Veteran of Chick-fil-A, Inc. (Part 1 of 2)

The Culture Gap

Dee Ann Turner is a retired veteran of Chick-fil-A who spent 33 years rising to be one of the first female officers of this iconic company. Dee Ann started in HR before eventually leading the talent and franchisee selection and the sustainability division, in the last part of her career at Chick-fil-A. She also helped to design the talent systems and processes of the culture of Chick-fil-A, and in July 2018, Dee Ann ventured out on her own to start her own company.

info_outline
Susan Bratton, Founder and CEO of Savor Health show art Susan Bratton, Founder and CEO of Savor Health

The Culture Gap

Susan Bratton is the Founder and CEO of Savor Health, a start-up that harnesses the power of data and algorithms to provide an unprecedented service of personalization of nutrition for those dealing with multiple types of cancer. By leveraging data science, expert knowledge, and scientific literature, Savor Health delivers prescriptive nutrition interventions to cancer patients, helping them on their road to recovery.

info_outline
Tracey Brown, CEO of the American Diabetes Association (Part 2 of 2) show art Tracey Brown, CEO of the American Diabetes Association (Part 2 of 2)

The Culture Gap

In the second of this two-part episode of The Culture Gap, Tracey gives us an inside look into the transformation of this organization. She shares how focusing on the customer experience is taking a center stage at the ADA, and how she is reshaping her organization’s culture to reflect this. Tracey also shares more about her experience with collaboratively designing strategy, communicating with stakeholders, and building out a team that will tackle the challenges of the future. Welcome to Culture Gap.

info_outline
Tracey Brown, CEO of the American Diabetes Association (Part 1 of 2) show art Tracey Brown, CEO of the American Diabetes Association (Part 1 of 2)

The Culture Gap

Tracey Brown is the CEO of the American Diabetes Association (ADA) and a dynamic and transformative leader. Prior to her current role at the ADA, Tracey was working with Sam’s Club and Walmart and made some significant strides during her tenure there. Today, she is changing lives and impacting others with her work at the ADA.

info_outline
Heather McGowan, Leader, Thinker & Future-of-Work Strategist (Part 2 of 2) show art Heather McGowan, Leader, Thinker & Future-of-Work Strategist (Part 2 of 2)

The Culture Gap

In the second of this two-part episode of The Culture Gap, Heather shares more about the culture needed to survive and thrive in this modern context, as well as the role of technology and machines in influencing corporate culture. She shares some insights about her new book coming out in spring, The Adaptation Advantage, and some advice for the leaders and the youth of today. Welcome to Culture Gap.

info_outline
Heather McGowan, Leader, Thinker & Future-of-Work Strategist (Part 1 of 2) show art Heather McGowan, Leader, Thinker & Future-of-Work Strategist (Part 1 of 2)

The Culture Gap

Heather McGowan is an extraordinary leader, thinker, and future-of-work strategist. She is an author and speaker who has a lot of insight about the future of work, the future of our relationships with one another, and the skills it will take to thrive in the fourth industrial revolution. Heather is not one to tout a dystopian future but believes that humans need to think differently about how we prepare for work and how we work in order to thrive in the future of it.

info_outline
Adrienne Penta, Executive Director at Brown Brothers Harriman show art Adrienne Penta, Executive Director at Brown Brothers Harriman

The Culture Gap

Adrienne Penta is the Executive Director for the 200-year-old company and oldest private bank on Wall Street, Brown Brothers Harriman and their Center for Women and Wealth. A lawyer by training, Adrienne joined Brown Brothers in 2008, and in 2014, spearheaded the launch of the Center for Women & Wealth, dedicated to serving women and the wealth that they control.

info_outline
 
More Episodes

Adrienne Penta is the Executive Director for the 200-year-old company and oldest private bank on Wall Street, Brown Brothers Harriman and their Center for Women and Wealth. A lawyer by training, Adrienne joined Brown Brothers in 2008, and in 2014, spearheaded the launch of the Center for Women & Wealth, dedicated to serving women and the wealth that they control.

 

In this episode of The Culture Gap, Adrienne and Daniel dive deep into the topic of values, values-based investing, and why this is becoming more and more important as more women enter the industry of wealth management as clients. Adrienne reveals some of the key trends in the wealth management space that are bringing women to the forefront of the discussion, and also why inclusiveness and diversity are the way forward. Tune in to find out where the culture gaps exist in an industry that is valued at over $40 trillion. Welcome to Culture Gap.

 

Key Takeaways:

[:42] Daniel introduces his guest for this episode — Adrienne Penta.

[1:28] Who is Adrienne, and what are the values that have shaped her as a person?

[4:39] Adrienne shares a little about Brown Brothers Harriman, its history, and how she ended up there.

[6:04] The wealth management industry is transforming, as is every other industry. Adrienne explains more about the industry and the trends within the customer base right now.

[9:34] Adrienne stresses the importance of thinking in a more inclusive way and being more deliberate about how they serve clients to create a trusted adviser relationship.

[10:55] How does Adrienne approach the idea of influencing and cultivating the supply chain of future leaders that represents that client base of the future?

[16:13] What is the Center for Women & Wealth, and who is its target audience?

[22:16] How did Adrienne make the case for change in Brown Brothers Harriman around topics like diversity and inclusion?

[26:01] How has the Center for Women & Wealth intersected with the Me Too movement?

[29:37] What have been some of the most eye-opening insights Adrienne has had from running the Center for Women & Wealth?

[32:30] What does Adrienne anticipate and predict for the future of the wealth management industry?

 

Brought to You By:

The Culture Gap Podcast

THRUUE

Podfly Productions

 

Learn more about:

Adrienne Penta

Brown Brothers Harriman

Center for Women & Wealth

Ray Dalio

Lilly Family School of Philanthropy, Women’s Philanthropy Institute

Center for Talent Innovation