New Podcast: Imagine What's Next
The Culture Gap
Join Daniel for a new podcast: Imagine What's Next. IWN launches on March 30th, and you can find it wherever you listen to podcasts. IWN explores the mindsets, methods, and skills that leaders and product managers must employ to think long-term--also known as vision and strategic foresight. Ignoring the future and the confluence of trends, risks, opportunities, technologies, and systemic challenges coming at your organization produces blind spots that force reactive thinking and strategies. Join host Daniel Forrester, an author, entrepreneur, trusted advisor to CEOs, and massive open online...
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Daniel Coyle, Author and Culture Expert
The Culture Gap
Daniel Coyle is a contributing editor for Outside magazine and the author of six books, including the New York Times bestseller, Lance Armstrong’s War. His book, The Culture Code: The Secrets of Highly Successful Groups, has defined for many what the world of high-performing cultures and teams looks like. His new book, The Culture Playbook, is his next chapter in helping organizations and leaders to think through how to effectively drive a high-performance culture into your organization. In this episode of The Culture Gap, Daniel talks about the intersection of high-performing...
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Dee Ann Turner, Veteran of Chick-fil-A, Inc. (Part 2 of 2)
The Culture Gap
In the second part of this two-part episode of The Culture Gap, Dee Ann sheds light on how she helped Chick-fil-A to design an intentional culture in which every single customer experience went above and beyond expectations, and how principles rather than rules helped make this possible. She also shares her wisdom about accountability, scaling for growth, and the intersection of customer and employee experience.
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Dee Ann Turner, Veteran of Chick-fil-A, Inc. (Part 1 of 2)
The Culture Gap
Dee Ann Turner is a retired veteran of Chick-fil-A who spent 33 years rising to be one of the first female officers of this iconic company. Dee Ann started in HR before eventually leading the talent and franchisee selection and the sustainability division, in the last part of her career at Chick-fil-A. She also helped to design the talent systems and processes of the culture of Chick-fil-A, and in July 2018, Dee Ann ventured out on her own to start her own company.
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Susan Bratton, Founder and CEO of Savor Health
The Culture Gap
Susan Bratton is the Founder and CEO of Savor Health, a start-up that harnesses the power of data and algorithms to provide an unprecedented service of personalization of nutrition for those dealing with multiple types of cancer. By leveraging data science, expert knowledge, and scientific literature, Savor Health delivers prescriptive nutrition interventions to cancer patients, helping them on their road to recovery.
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Tracey Brown, CEO of the American Diabetes Association (Part 2 of 2)
The Culture Gap
In the second of this two-part episode of The Culture Gap, Tracey gives us an inside look into the transformation of this organization. She shares how focusing on the customer experience is taking a center stage at the ADA, and how she is reshaping her organization’s culture to reflect this. Tracey also shares more about her experience with collaboratively designing strategy, communicating with stakeholders, and building out a team that will tackle the challenges of the future. Welcome to Culture Gap.
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Tracey Brown, CEO of the American Diabetes Association (Part 1 of 2)
The Culture Gap
Tracey Brown is the CEO of the American Diabetes Association (ADA) and a dynamic and transformative leader. Prior to her current role at the ADA, Tracey was working with Sam’s Club and Walmart and made some significant strides during her tenure there. Today, she is changing lives and impacting others with her work at the ADA.
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Heather McGowan, Leader, Thinker & Future-of-Work Strategist (Part 2 of 2)
The Culture Gap
In the second of this two-part episode of The Culture Gap, Heather shares more about the culture needed to survive and thrive in this modern context, as well as the role of technology and machines in influencing corporate culture. She shares some insights about her new book coming out in spring, The Adaptation Advantage, and some advice for the leaders and the youth of today. Welcome to Culture Gap.
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Heather McGowan, Leader, Thinker & Future-of-Work Strategist (Part 1 of 2)
The Culture Gap
Heather McGowan is an extraordinary leader, thinker, and future-of-work strategist. She is an author and speaker who has a lot of insight about the future of work, the future of our relationships with one another, and the skills it will take to thrive in the fourth industrial revolution. Heather is not one to tout a dystopian future but believes that humans need to think differently about how we prepare for work and how we work in order to thrive in the future of it.
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Adrienne Penta, Executive Director at Brown Brothers Harriman
The Culture Gap
Adrienne Penta is the Executive Director for the 200-year-old company and oldest private bank on Wall Street, Brown Brothers Harriman and their Center for Women and Wealth. A lawyer by training, Adrienne joined Brown Brothers in 2008, and in 2014, spearheaded the launch of the Center for Women & Wealth, dedicated to serving women and the wealth that they control.
info_outlineDavid Mead is an Igniter with and is tied to one of the great minds of our time in the world of culture, purpose, mission — Simon Sinek and his company. David is globally recognized as the How guy to Simon’s Why, and co-authored Find Your Why. He also has years of practical experience working with organizations in different roles and uses this expertise in his current position to help other companies discover and articulate their ‘why.’
In the second of this two-part episode of The Culture Gap, David and Daniel expand the conversation beyond just the purpose and why of an organization. David puts culture into context, relating it to vision and values, and explains why the CEO plays a critical role in driving that vision. David also makes the case for culture change driven by the CEO and shares his thoughts on how people across different generations and countries value purpose. Tune in also for a sneak peek into Simon Sinek’s new book, The Infinite Game. Welcome to Culture Gap.
Key Takeaways:
[:44] Daniel introduces his guest for this episode — David Mead.
[1:35] What is the difference between a ‘why’ and a vision?
[3:26] David shares the distinction between purpose and vision with the example of his company, Start with Why.
[4:57] It can be very difficult for people to make the leap from mission to vision in a single day. What are David’s thoughts on this, and what is the role of the CEO in driving that vision?
[8:20] What are some of the surprising things that David has been asked by audiences around the world at his speaking events?
[10:18] David and Daniel discuss how they deal with public dissent or differing opinions that they’re afraid to bring up in front of the group.
[12:55] How would David make the case for culture change driven by the CEO?
[16:54] What is special about the Millennial generation, and how are Millennials and the next generation after them pushing for these ideas of purpose and vision?
[19:32] Simon Sinek is releasing a new book soon — The Infinite Game. David gives us a short preview of the book and its message.
[23:31] What advice would David give his younger self?
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