Holistic Time Management For Leaders
THE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
Release Date: 01/08/2025
THE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
We know the name Achilles because of Brad Pitt and Hollywood or we may have read the Iliad. He was a famous mythical Greek hero whose body was invulnerable, except for the back of his heel. His mother plunged him into the river Styx to protect his body, but her fingertips covered the heel, leaving it vulnerable. Research by Dr. Jack Zenger identified four common elements which comprise Achilles’ heels for leaders. Blind spots are a problem for all of us. We can’t see our foibles, issues and problems, but they are blindingly obvious to everyone else working for...
info_outlineTHE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
In today’s business world, leaders need to be “authentic” leaders. We have all come across this somewhere, endorsed by self-proclaimed gurus and prophets. I often ponder what does that actually mean? I am sure all of those Japanese leaders screaming abuse at their staff, when they make mistakes, are being authentic. They are authentically terrible, dictatorial, abusive leaders. Actually this worked like a charm for a very long time in postwar Japan. You joined a company for life and there was only one route for those who changed jobs and that was down into a...
info_outlineTHE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
Engaging your team as a leader is a relatively new idea. When I first started work in the early 70s, none of my bosses spent a nanosecond thinking about they could engage their staff as a leader. What they were thinking about was catching mistakes, incompetence, error and willful negligence, before these problems went nuclear. That meant micro managing everyone. “Management by walking around” meant checking up on people. The construct was that the team were problematic and the boss needed to have forensic skills to stop problems escalating. That was the...
info_outlineTHE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
Smirks emerge quite quickly when you mention “role model” and “leaders” in the same breath. Most peoples’ experiences with leaders as role models have been that they encompass the “what not do as a leader” variety. Hanmen Kyoshi (反面教師) or teacher by negative example, as we have noted in Japanese. What are some of the things we should be focused on in our quest to become a real role model for our teams? We can break the role model aspect into four major areas: Self-Aware; Accountability; Others-Focused and Strategic. Within these four categories,...
info_outlineTHE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
We are recognised for our capabilities and potential and promoted into our first leadership role. We have been given charge over our colleagues and now have additional responsibilities. In many cases we don’t move into a pure “off the tools” leadership role. We are more likely to be a player/leader hybrid, because we have our own clients and also produce revenue outcomes. One of the biggest difficulties is knowing how to balance the roles of “doer” and “urger”. Jealousy, bruised egos, sabotage, mild insurrection can be found amongst our former colleagues...
info_outlineTHE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
We have seen Hollywood pumping out comic heroes as movie franchises to get the money flowing into the studios. The premise is always the same. The super hero comes to the rescue and saves everyone. What about for leaders when coaching their team members? Fortunately, we have four super heroes we can rely on to help us do a better job as the leader. They are Encourage, Focus, Elevate and Empower. Encouraging our team sounds pretty unheralded and straightforward. But do we actually do it? Leaders are busy people and have tons of pressure on their shoulders. ...
info_outlineTHE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
The chain of command is a well established military leadership given. I have three stripes, you have none, so do what I say or else. In the post war period, this leadership idea was transposed across to Civvy street by returning soldiers. This worked like a charm and only started to peter out with the pushback against the Vietnam War, when all authority began to be challenged. Modern leaders are currently enamoured with concepts like the “servant leader”. The leader serves the team as an enabler for staff success. Dominant authority is out and a vague...
info_outlineTHE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
Japan has a wonderful year end tradition where the entire house is given a massive clean up. Dust is dispatched, junk is devolved and everything is made shipshape. We need to do the same with our business and I don’t mean cleaning up your desk. We have two types of people working for us. There are those who receive a salary of some dimension, be they full time or part-time and then there are those who get paid for their services. Some of these services are delivered regularly throughout the year. Others are intermittent, on a needs basis. Regardless, we...
info_outlineTHE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
I met the owner of a successful business recently. He had bought the company twenty years ago and then pivoted it to a new and more successful direction. So successful, that he employs over 230 staff and was recently listed on the local stock exchange. It was a business meeting to discuss collaboration and I was expecting an entrepreneurial leader, charismatic and personally powerful. Why was that my expectation? Being raised in Australia, that is what successful entrepreneurs in the West are like, so I expected a Japanese equivalent. He was totally...
info_outlineTHE Leadership Japan Series by Dale Carnegie Training Tokyo Japan
The ad on social media said, “we are looking for sales A players”. I know the guy who put out the ad and he had recently moved to a new company, a new entrant into Japan and they were aggressively going after market share here. I was thinking I would love to be able to recruit A players for sales as well, but I can’t. The simple reason is that A players in Japan are seriously expensive. If you are a big company, with deep pockets in a highly profitable sector, then this is a no brainer. Why would you bother with B or C players, if you can afford A players?...
info_outlineLeaders are now leading invisible people. Their staff are no longer in sight or at best are only visible in person a couple of days a week. What are their people doing at home? How are they spending their time, how motivated are they, how engaged? Being in the office brings a certain level of discipline with it. You can see if people are goofing off. In an open office environment, you can hear the phone conversations with clients to gauge what is going on. When people are at home though, there is no way to be sure the team are using their time effectively.
Time is life. Time management is life management. The key tool to controlling time is the schedule, daily, weekly, monthly and annually. The temptation is to just imagine that time management is only about work time management. We are holistic beings, multifaceted, with multiple responsibilities. We play different roles in our lives and the work role is only one of those. Concentrating all of our time on work throws our lives out of balance.
The schedule is the key tool, so what goes into that schedule determines the life we lead. We have parents or children or siblings or partners or friends. Devoting all of our tine to work means that these key personal relationships are starved of the time needed to be allocated to them, in order for us to have a more rounded life. If we are late for lodging our personal taxes, unfocused about our finances because we are too busy working, then we will suffer both now and in the future. Getting our financial lives in order needs time and that time is in our schedule. We either allocate the time for that purpose or it gets allocated for something else.
Our health is the same. If we just work all of the time and don’t schedule time for exercise or relaxation, then we will encounter health issues. It is like running the machines 24 hours a day, seven days a week. The production numbers are initially impressive until the whole enterprise has shut down to spend time repairing the broken machines.
We start by nominating the key roles we play in life. Work is certainly one of them, but not the only thing. After we establish the roles we play, we can now attach some goals for each of those roles. This becomes important, because the schedule prioritisation process will be run off the achievement of these goals. When we consider the competing goals, we have to make a choice about which goals have a higher priority than others and then time is allocated for the attainment of each of those goals. It sounds so simple and it is. The surprising thing is that you realise you are a multifaceted person and not just someone who works all the time. You need to allocate time to call your mother, to see the kids sports fixture, to go to the dentist, to check your bank accounts, to go for a run, etc.
As the leader, this is the concept of time usage we need to be teaching to our team members. If you are running in the wrong direction, going faster doesn’t help. If you rapidly climb the ladder and find it is on the wrong wall, that doesn’t help. What do we want to have, do and be? We need to think about these aspects first, then set the direction, the goals to support that effort and the scheduling, based on priorities, to make it all a reality.
Teaching people how to get more done each day at work is fine, but the modern leader needs to see their people in holistic terms. If they become sick or experience family breakups or financial instability because they only concentrated on time allocation for work, then they will not be able to fully contribute to the organisation. What’s more they will be very unhappy and unmotivated and that doesn’t produce the culture that breeds the quality of professionalism we need. The machine will break and require extended downtime. Having a key person in the business experience illness, which takes them out of the picture, can be devastating to the firm.
We want our clients served by happy, engaged, healthy, satisfied and motivated staff. The leader’s job is to educate the team about proper holistic time management. If we do that, we will have a much more successful and sustained business. We all spend a lot of our time working, so making that a happy, fulfilling experience rests on getting all these aspects of people’s lives to be in alignment. For that, they need time and we teach them how to allocate that time in their schedules. Are you doing it?