How to Create Human-Centred Customer Experiences with Aileen Day
Release Date: 09/23/2025
Outsmarting Challenges in Business with Kirsten Graham
The Business Owners Podcast
When you're doing everything in your business, you're not doing the work that truly matters. In this episode of The Business Owners Podcast, Clive Enever sits down with Kirsten Graham, co-founder of Six Figure Business Coaching, to unpack how outsourcing and the right support systems can transform the way you grow.
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Clear and Simple Strategies for Business Growth
The Business Owners Podcast
Have you ever walked out of a strategy session feeling more confused than when you started? You’re not alone. Business strategy can often seem complicated, but the truth is, real strategy is about clarity, and clarity is simple.
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Building Resilience and Inclusive Leadership with Kunal Joshi
The Business Owners Podcast
Kunal Joshi’s story begins with a leap of faith: leaving a steady job to enter business ownership. What started as a single franchise store grew into three successful locations before he and his wife Shahin launched their own brand during the height of the COVID-19 pandemic. Through perseverance and creativity, they turned uncertainty into opportunity, expanding their business Bang On Brows into a thriving multi-store enterprise with a dedicated training centre.
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Journey from Overwhelmed to Automated
The Business Owners Podcast
Running a business doesn’t mean doing everything yourself. Automation is one of the smartest ways to free up your time, reduce stress, and serve your clients better.
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Business Wisdom That Stands the Test of Time
The Business Owners Podcast
If you had to start your business again from scratch, what lessons would you carry with you? In this episode of Business Wisdom, Clive Enever shares the five timeless business principles he uses every day.
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Unlocking Growth with Strategic Mentoring
The Business Owners Podcast
Have you ever felt like you’re working harder in your business but not getting anywhere? You’re not alone, and more importantly, there’s nothing wrong with you.
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How to Create Human-Centred Customer Experiences with Aileen Day
The Business Owners Podcast
From Bunnings to boardrooms, Aileen Day has built a career helping businesses of all sizes design better experiences for customers, employees and communities. In this episode of The Business Owners Podcast, Linda Reed Enever chats with Aileen about what customer experience (CX) really means, why it goes far beyond customer service and how business owners can start building human-centred journeys that keep people coming back.
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Overcoming Negativity with These Simple Strategies
The Business Owners Podcast
Need a mindset refresh? Sometimes a small shift is all it takes to bring clarity, focus, and renewed energy to your day.
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Strategies to Thrive as a Multi-Business Entrepreneur with Caterina Sullivan
The Business Owners Podcast
From handmade jewellery at seven years old to running six businesses alongside her husband today, entrepreneur and consultant Caterina Sullivan has built a career on creativity, resilience and purpose. In this episode of The Business Owners Podcast, Linda Reed Enever chats with Caterina about the realities of managing multiple ventures, why charging what you’re worth is essential, and how to build a business that’s both profitable and sustainable.
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The Power of Silent Strength in Leadership
The Business Owners Podcast
Loud voices often dominate the room, but they don’t always lead it. In this powerful episode, Clive Enever challenges the idea that confident leadership must be bold, brash, or loud. Instead, he shares how true trust is earned through clarity, consistency, and calm presence, not volume.
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