ERP108 - Defending Against Burnout
Evolved Radio
Welcome back to the Evolved Radio Podcast. Today's episode features Dr. Heather Denniston, a former chiropractor turned wellness specialist who's here to share her insights into maintaining energy and focus during our workday—especially for those of us in the high-stress technology sector. We dive into practical strategies for overcoming the infamous afternoon slump, as Heather recommends simple recharging techniques you can use. We also navigate the crucial role of setting clear boundaries to conserve energy and touch upon a client's innovative approach of using out-of-office emails to...
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ERP107 - Digital Health and Productivity
Evolved Radio
Today, we welcome , managing partner at TopDown. In this episode, we will explore the ever-relevant topic of maximizing productivity in an increasingly remote and digital work environment. Joel shares his insights on the challenges that businesses face, such as the distractions of technology and the need for better tools to monitor productivity. Together, we delve into , an innovative response to the plateaued productivity issues. We'll also discuss how the pandemic has brought new concerns over employee productivity to the forefront for many CEOs. Joel illuminates the fine line between...
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ERP106 - AI for MSPs
Evolved Radio
Welcome back to Evolved Radio Podcast, today we are diving into the groundbreaking revolutionary world of the AI. My guest today is, Jimmy Hatzell, a man who’s not just fascinated by the capabilities of AI but also turned that fascination into a MSP focused AI startup. Together, we’re going to explore the ins and outs of AI in the world of Managed Service Providers. Jimmy and I reflect on how far the ecosystem has advanced in such a short period. We nerd out abit on the underlying technology behind generative AI, and how it's prompting millions of users and companies to latch onto the LLM...
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ERP105 - Scale Your MSP
Evolved Radio
Joining us today is , the co-founder of and owner of , an MSP in California. Michael's journey began with skepticism towards remote work, but through revolutionary changes and an open mind, he's since embraced a mainly remote workforce, reaping benefits in productivity, profitability, and employee happiness. In this episode, we'll uncover the transformative impact of remote work for MSPs, the integration of overseas talent into local company cultures, and how these remote powerhouses can reinvigorate your organization. We'll also discuss the distinctions between staff augmentation and...
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ERP104 - Advanced project management
Evolved Radio
Welcome to another episode of the Evolved Radio Podcast! In today's episode, I’m joined by Mike Psenka, CEO and Founder of Moovila, to delve into the world of project management, particularly in the MSP (Managed Service Provider) space. If you've ever wondered why projects just can’t seem to get delivered on time and how you could make your project delivery process better, you’re gonna love this one. We discuss the importance of understanding dependencies, the critical path, and how technology can streamline project management processes. Mike shares his insights on APMM (autonomous...
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ERP103 - SMB Marketing and AI
Evolved Radio
In this episode, I’m joined by my long-time friend and marketing expert, , co-founder of and author of “” Together, we delve into the world of small and medium-sized business (SMB) marketing and explore the fascinating role that artificial intelligence plays in this domain. From their personal experiences in the industry to the essential strategies and tactics that maximize digital advertising ROI, we cover it all. We also reveal their insights on leveraging AI tools to enhance SEO, advertising, and content creation. So, get ready to dive deep into the world of SMB marketing and AI as...
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ERP102 - MSP Growth Strategies to Escape "Death Valley"
Evolved Radio
Welcome back to another episode of Evolved Radio Podcast! In today's episode, Todd is joined by , VP of Growth for , to discuss some fascinating topics related to the challenges and strategies involved in exiting a business. Together, they dive into the concept of the "Death Valley" in the 1 to 5 Million range, where businesses face difficulties due to lack of buyer interest, low selling prices, and stalled organic growth. But fear not, because our experts are here to guide you with tactical and strategic approaches to overcome this hurdle. They explore the importance of implementing...
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ERP101 - Growing a Mac focused MSP
Evolved Radio
Today on the podcast, I’m joined by , CEO of . Foojee is an MSP that focuses on supporting Mac environments. As a long-time Apple fanatic, I’m always interested in people working in the Apple ecosystem. Lucas and I discussed how supporting Mac environments is like supporting a stable Windows environment. This provides more opportunities to provide value to the customer. We talk a bit about how Windows-focused MSPs should think about the Mac fleets they manage. We also talk about what Lucas attributes his company growth to. This episode is brought to you by . Online...
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ERP100 - Linchpin: The importance of the service manager role
Evolved Radio
When I started the Evolved Radio podcast years ago, I intentionally made the episode format three digits. "001" I knew this was something I wasn't going to give up on after six episodes, which is the average number of episodes that new podcasts do before being abandoned. The podcast has evolved. I've focused more heavily on my target market of MSPs and IT service providers, but I still like to throw in some random nerdy stuff like fusion, drones, genetic engineering, and more. To celebrate a real milestone for me as I hit episode 100. I'm again evolving the podcast. This episode is a video...
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ERP099 - Lessons building an MSP with global reach
Evolved Radio
On this episode of Evolved Radio Podcast, I’m speaking with , CEO of , a veteran of the IT industry since 1997. Orrin shares his journey from high school to becoming a leading figure in the field. But it's not just Orrin's personal story that we explore in this episode. We also discuss the current state of the managed service provider (MSP) industry. Orrin sheds light on the consolidation happening within the industry, driven by private equity firms and the desire for liquidity events. We learn about the challenges MSPs face in finding new customers and the impact of emerging...
info_outlineJoining me today on the Evolved Radio Podcast is Stephen Pasiciel with Kerkhoff Technologies. Head of coaching, culture, and talent development.
Stephen and I discuss emotional intelligence or EQ. Emotional intelligence is often a stronger indicator of people's future success. However, it's an amorphic subject that isn't well understood by most. We talk about coaching, and how you can check in with people beyond the "hey how ya' doin'?"
We talk mental health and what leaders should be looking for in their staff as red flags. We also help define EQ and emotional intelligence to better understand these terms in a business context.
Please enjoy this important conversation with Stephen.