004-Mastering Emotional Catalysts
Beyond The Class: From Knowledge To Action
Release Date: 07/22/2025
010-Replay & Retool: Understanding DISC - Part 1
Beyond The Class: From Knowledge To Action
Some skills are worth revisiting. Some tools become more powerful each time you return to them. In this episode of Beyond the Class, we introduce our new Replay & Retool series — created to help Chapman Foundation alumni reconnect with foundational concepts and walk away with fresh, immediately actionable tools. We’re revisiting a conversation with Chief Program Officer Katie Trotter about two foundational DISC tendencies: D and I. These behavior styles shape how people communicate, and they remain one...
info_outline
009-Your Role in Culture: Five Ways to Make an Impact
Beyond The Class: From Knowledge To Action
Culture isn’t a department. It’s a daily practice. In this episode of Beyond the Class, Misty Janks, CEO of the Chapman Foundation, returns to tackle a common misconception: that organizational culture belongs only to HR or leadership. Misty reminds us that culture is a lived experience shaped by every interaction—every email, meeting, and hallway conversation. She shares five actionable steps that anyone can take to make culture everyone’s responsibility: Lead by example—model trust, respect...
info_outline
008-Three Actionable Steps To Culture Change
Beyond The Class: From Knowledge To Action
Culture doesn’t change by memo; it changes in singular moments. In this episode of Beyond the Class, Misty Janks, CEO of the Chapman Foundation, joins us to demystify the concept of culture change. Drawing from behavioral psychology and real-world examples, Misty shares how meaningful transformation begins not with sweeping initiatives, but with intentional, everyday actions. She outlines three actionable steps that anyone can take to shape a healthier, values-driven workplace: Define a...
info_outline
007-How to Build a Coaching Culture Through Everyday Conversations
Beyond The Class: From Knowledge To Action
Culture doesn’t shift through policy—it transforms through presence. In this episode, Katie Trotter, Chief Program Officer at the Chapman Foundation, explores how a coaching-centered culture is built not through programs, but through everyday conversations. Katie shares that coaching culture starts with intention, not titles. It’s about how we show up: listening with curiosity, asking thoughtful questions, and supporting ownership. She goes on to unpack how leaders and teammates can foster gr...
info_outline
006-Rebuilding Trust When You've Messed Up
Beyond The Class: From Knowledge To Action
Leadership doesn’t require perfection. It demands authenticity. In this episode, Katie Trotter, Chief Program Officer at the Chapman Foundation, explores how leaders can effectively rebuild trust after making mistakes. Katie shares that leadership is less about titles and more about influence, which is shaped through small, intentional actions that set the tone for those around us. She introduces the concept of being chronically human, and points out that when leaders pretend to have it...
info_outline
005-How To Build An Ownership Mindset
Beyond The Class: From Knowledge To Action
Ever caught yourself thinking, “Why should I be the one to fix this?” or “That sounds like a YOU problem”? That flash of defensiveness might feel natural, but it could be blocking a chance to grow, connect, and lead more effectively. In this episode of Beyond the Class, Katie Trotter, Chief Program Officer at the Chapman Foundation for Caring Communities, explores the ownership mindset. This approach invites leaders to ask, “What part can I own?” even when the situation feels mostly out of th...
info_outline
004-Mastering Emotional Catalysts
Beyond The Class: From Knowledge To Action
Emotions aren’t problems to solve—they’re messengers revealing what we truly need. In this episode of Beyond the Class, CFCC CEO and organizational psychologist Misty Janks explores how emotional intelligence (EI) transforms relationships, decision-making, and leadership. The conversation begins around Daniel Goleman’s five components of emotional intelligence: Self-awarenessSelf-regulationMotivationEmpathySocial skillsThese aren’t just abstract ideas—they’re practical tools that shape how w.
info_outline
003-What Is Your Behavior Telling You? - The Science Behind Your Needs
Beyond The Class: From Knowledge To Action
Ever snapped at someone and instantly thought, “Wait… what just happened?” That split-second of self-awareness might hold the key to transforming how we lead, connect, and communicate. In this episode of Beyond the Class, we’re joined by Misty Janks—CEO of the Chapman Foundation for Caring Communities and a leading voice in organizational psychology. Misty unpacks a deceptively simple idea: every behavior is a clue to an unmet need. What if that “difficult” colleague isn’t defiant, but jus
info_outline
002-Six Steps to Free Yourself from Frustration
Beyond The Class: From Knowledge To Action
"Direct your energy toward what’s within your control. This opens space for gratitude, joy, and connection." -Katie Trotter, Chief Program Officer at the Chapman Foundation for Caring Communities We've all been there—pretending we're okay with someone's behavior while secretly stewing inside. That moment when you tell yourself, "It’s fine, I don’t care," even though frustration and resentment are bubbling under the surface. This pattern of false acceptance can quietly erode your wellbeing and...
info_outline
001-Unleashing the Power of a Learner Mindset
Beyond The Class: From Knowledge To Action
"Growth is contagious. When you choose to learn and adapt, you give others permission to do the same." Misty Janks, CEO of the Chapman Foundation for Caring Communities, captures the transformative potential of adopting a learner mindset—both for ourselves and the environments we create. The world isn't standing still. At work, at home, and within ourselves, those who grow, adapt, and learn are typically the ones who thrive. But what does it really mean to have a "learner mindset"? As Misty ...
info_outlineEmotions aren’t problems to solve—they’re messengers revealing what we truly need.
In this episode of Beyond the Class, CFCC CEO and organizational psychologist Misty Janks explores how emotional intelligence (EI) transforms relationships, decision-making, and leadership.
The conversation begins around Daniel Goleman’s five components of emotional intelligence:
- Self-awareness
- Self-regulation
- Motivation
- Empathy
- Social skills
These aren’t just abstract ideas—they’re practical tools that shape how we show up in every interaction. Misty explains how emotional catalysts—specific events that trigger strong emotional responses—can uncover our values and unmet needs. Whether it’s frustration pointing to a need for clarity or anxiety signaling a desire for safety, emotions guide us toward more profound understanding.
Listeners will gain three actionable strategies for managing emotional catalysts:
- Identify your triggers—both positive and negative.
- Pause before reacting—interrupting automatic responses and allowing space for thoughtful action.
- Reframe challenges by viewing emotional moments as opportunities for growth.
The impact of emotional intelligence goes far beyond the workplace. Leaders with high EI foster cultures of trust, adaptability, and psychological safety, while individuals experience less stress and deeper, more fulfilling relationships.
Whether you're leading a team, navigating family dynamics, or simply striving to show up more intentionally, this episode offers practical wisdom for turning emotional awareness into your greatest strength.
👉 Visit https://www.chapmancommunities.org/ to learn more about bringing emotional intelligence to your organization.