Episode 065: Compassionate Care and Advocacy for Sexual Abuse Victims
Butter Torts: A Truly Canadian Legal Podcast
Release Date: 09/01/2023
Butter Torts: A Truly Canadian Legal Podcast
In this episode, Brenda welcomes Marc Robert from Trexo Robotics for an insightful episode about the intersection of mobility, technology, and community for kids with disabilities. What began as a father’s search for better options turned into something much bigger, a movement helping families reclaim hope, gather data, and imagine new futures for their children. Marc shares how a viral GoFundMe campaign led to his son becoming one of the earliest users of the Trexo exoskeleton, a robotic gait trainer designed to help children with physical disabilities take assisted steps and build...
info_outlineButter Torts: A Truly Canadian Legal Podcast
In this episode, Brenda welcomes three guests from Clear Water Integrated Health and Anchor Rehab Support Services: Justin Kline, CEO, Jane Savage, Registered Social Worker and Clinical Director, and Stacie Dertinger, Chief Clinical Officer. This multi-pronged conversation explores how their teams are creating wraparound care models for individuals navigating complex diagnoses, brain injuries, and developmental differences, while also prioritizing the mental health and sustainability of caregivers. From partnering with child welfare agencies and designing inter-agency care plans and securing...
info_outlineButter Torts: A Truly Canadian Legal Podcast
Brenda welcomes Kylie James, founder of Koru Nutrition, for a powerful conversation about how nutrition is a missing pillar in recovery care, and how small, manageable changes can lead to massive, measurable results. A Certified Nutritional Practitioner and Registered Occupational Therapist, Kylie shares her unique lens on helping clients recover from motor vehicle accidents, brain injuries, spinal cord trauma, and chronic stress-related conditions. Drawing from personal experience, clinical research, and day-to-day work with clients across Canada, she unpacks everything from gut-brain health...
info_outlineButter Torts: A Truly Canadian Legal Podcast
Brenda Agnew and Jordan Assaraf are joined by lawyer, speaker, and host of The Trauma-Informed Lawyer podcast, Myrna McCallum. Together, they talk about how trauma shows up in the legal world, for both clients and lawyers, and why creating a safe, empathetic space is essential to the profession. Myrna shares stories from her own life, including her work on the Indian Residential Schools adjudication process, and how her own healing journey led to her passion for trauma-informed advocacy. They dive into the importance of curiosity over judgment, the role of nervous system regulation in...
info_outlineButter Torts: A Truly Canadian Legal Podcast
In this episode, Brenda and Jordan sit down with Kris Bonn, managing partner at Bonn Law, to talk about his unique journey from criminal defense to personal injury and medical malpractice law. Kris opens up about his early career, high-stakes trials, the evolution of his family’s practice, and how small-town roots influence big legal wins. They also explore the importance of collaboration between firms, using tech to improve case management, and how competitive drive fuels strong client advocacy. Key Takeaways: [1:01] Kris shares his background and how his practice in Belleville grew...
info_outlineButter Torts: A Truly Canadian Legal Podcast
Brenda Agnew and Jordan Assaraf catch up with Charlie Johnstone, the new President and CEO of Variety - the Children’s Charity of Ontario. They talk about his first few months on the job, how inclusion and community are driving everything forward, and why his experience running events like the Royal Winter Fair and Honda Indy helped him hit the ground running. They also dig into the importance of creating real partnerships, building sustainable programs, and making space for everyone—on and off the field. Key Takeaways: [1:01] Charlie introduces himself and shares his...
info_outlineButter Torts: A Truly Canadian Legal Podcast
Brenda welcomes her friend Kristy Dickinson, a rare disease patient, advocate, and founder of Kristy Dickinson Consulting. Together, they chat about the challenges of patient advocacy, the importance of lived experience in healthcare, and how systemic barriers often force patients and caregivers to become their own strongest advocates. They discuss the impact of delayed diagnoses, the need for a cultural shift in the medical field, and how healthcare professionals can work collaboratively with patients for better outcomes. Key Takeaways: [1:01] Brenda introduces guest Kristy Dickinson...
info_outlineButter Torts: A Truly Canadian Legal Podcast
Brenda Agnew is back, this time co-hosting with Charles Gluckstein as they sit down with Chris Clifford and Ted Bergeron, the founding partners of Bergeron Clifford LLP. In this episode, they chat about how legal practices are evolving, touching on how technology, diversification, and the challenges of life after COVID have shaped their approach. From growing their firms and embracing data-driven decisions to expanding into new practice areas, it’s all about staying client-focused. They also chat about the importance of mentorship, firm culture, and how tools like AI are transforming the way...
info_outlineButter Torts: A Truly Canadian Legal Podcast
Brenda Agnew is joined by Linda O'Brien, a lawyer with Gluckstein Lawyers, to discuss the world of personal injury law. Linda breaks down the complexities of personal injury cases, from medical malpractice to sexual abuse, motor vehicle accidents, and more. Brenda and Linda delve into the different tiers of personal injury law firms, the importance of specialization, and why clients should do their homework when choosing a lawyer. They also address some of the challenges in the legal marketing world and emphasize the importance of putting the client’s well-being first. Key Takeaways:...
info_outlineButter Torts: A Truly Canadian Legal Podcast
Brenda Agnew, your host, is joined by Diana Harris, Gluckstein Lawyers' intake coordinator, and her sister Suzanne Coleman, the founder of Horse&Hands. Suzanne introduces us to Facilitated Equine Experiential Learning (FEEL), a transformative therapy that uses horses to help individuals reconnect with their authentic selves. In this episode, they discuss how horses provide healing support to trauma survivors, including survivors of sexual abuse, by fostering trust, emotional regulation, and self-awareness. Suzanne shares her journey, the incredible wisdom of horses, and the remarkable...
info_outlineBrenda Agnew, your host, welcomes Linda O’Brien to today’s conversation. Linda joined the Gluckstein family from Evans Philp, where she was a Managing Partner, leading the team in insurance defense tort litigation. She is now a key member of our Sexual Abuse group with the Jellinek Ellis Gluckstein team, helping to advocate for survivors.
Linda has experience before all levels of courts in Ontario and before both the Financial Services Commission of Ontario (FSCO) and private arbitrations. She has been a speaker at both legal and insurance industry-sponsored seminars. She is a past member of the Hamilton Law Association, The Advocate’s Society, The Canadian Defence Lawyers, and the Defence Research Institute.
Linda is proud to have been involved in the Law Society of Upper Canada’s Justicia Project, which includes fifty law firms across Ontario pledging commitment to discussing and promoting policies and practice to retain and advance women lawyers in the private practice area of law. Linda is a past member of the Hamilton Integrated Research Ethics Board and most recently served as a Mentor to second-year law students in the Civil Procedure course at Toronto Metropolitan University.
Key Takeaways:
[3:30] Linda discusses her professional journey before arriving at Gluckstein Lawyers.
[6:48] Linda confesses some lawyers are actually the “bad guys”.
[8:30] Linda emphasizes the value of kindness and compassion when communicating with clients.
[10:17] Brenda shares how she waited seven years to speak in court and found a heartwarming lawyer on the defense side who respected and valued her feelings and apologized sincerely.
[14:08] How did Linda decide she wanted to work as an Insurance Defense lawyer?
[15:31] Linda became interested in the field of sexual abuse and started working with Jellinek Ellis at Gluckstein Lawyers.
[18:45] Linda confesses her passion for this area of the law, even though it is such a traumatic field.
[20:45] Did Linda have to experience a shift in perspectives to work on the defense side?
[25:54] Linda became friends with so many clients over the years.
[26:44] What are some of the most difficult aspects of working with sexual abuse cases?
[30:33] Linda shares how hard is to prove the effects reflected on the client were caused by the sexual abuse experienced decades before.
[32:56] How long does it take to reach a resolution on an institutional sexual abuse case?
[35:32] Brenda and Linda address the matter of compensation, which in most cases is the only acknowledgment received by the victim.
[42:24] Brenda and Linda confess they wish they didn’t have work.
Mentioned in this episode:
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