Episode 084: The Evolution of Legal Practices: Technology and Diversification with Charles Gluckstein, Chris Clifford, and Ted Bergeron
Butter Torts: A Truly Canadian Legal Podcast
Release Date: 01/31/2025
Episode 091: Robotics, Real-Life Wins, and Rethinking What’s Possible with Marc Robert of Trexo Robotics
Butter Torts: A Truly Canadian Legal Podcast
In this episode, Brenda welcomes Marc Robert from Trexo Robotics for an insightful episode about the intersection of mobility, technology, and community for kids with disabilities. What began as a father’s search for better options turned into something much bigger, a movement helping families reclaim hope, gather data, and imagine new futures for their children. Marc shares how a viral GoFundMe campaign led to his son becoming one of the earliest users of the Trexo exoskeleton, a robotic gait trainer designed to help children with physical disabilities take assisted steps and build...
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Episode 089: Integrated Care, Celebrating Small Wins, and Supporting Caregivers with Justin Kline, Jane Savage, and Stacie Dertinger
Butter Torts: A Truly Canadian Legal Podcast
In this episode, Brenda welcomes three guests from Clear Water Integrated Health and Anchor Rehab Support Services: Justin Kline, CEO, Jane Savage, Registered Social Worker and Clinical Director, and Stacie Dertinger, Chief Clinical Officer. This multi-pronged conversation explores how their teams are creating wraparound care models for individuals navigating complex diagnoses, brain injuries, and developmental differences, while also prioritizing the mental health and sustainability of caregivers. From partnering with child welfare agencies and designing inter-agency care plans and securing...
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Episode 090: Nutrition, Recovery, and the Missing Link in Brain and Injury Care with Kylie
Butter Torts: A Truly Canadian Legal Podcast
Brenda welcomes Kylie James, founder of Koru Nutrition, for a powerful conversation about how nutrition is a missing pillar in recovery care, and how small, manageable changes can lead to massive, measurable results. A Certified Nutritional Practitioner and Registered Occupational Therapist, Kylie shares her unique lens on helping clients recover from motor vehicle accidents, brain injuries, spinal cord trauma, and chronic stress-related conditions. Drawing from personal experience, clinical research, and day-to-day work with clients across Canada, she unpacks everything from gut-brain health...
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Episode 088: Transforming Legal Practice Through Trauma-Informed Lawyering with Myrna McCallum
Butter Torts: A Truly Canadian Legal Podcast
Brenda Agnew and Jordan Assaraf are joined by lawyer, speaker, and host of The Trauma-Informed Lawyer podcast, Myrna McCallum. Together, they talk about how trauma shows up in the legal world, for both clients and lawyers, and why creating a safe, empathetic space is essential to the profession. Myrna shares stories from her own life, including her work on the Indian Residential Schools adjudication process, and how her own healing journey led to her passion for trauma-informed advocacy. They dive into the importance of curiosity over judgment, the role of nervous system regulation in...
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Episode 087: Fighting for Justice, From Courtroom to Community with Kris Bonn
Butter Torts: A Truly Canadian Legal Podcast
In this episode, Brenda and Jordan sit down with Kris Bonn, managing partner at Bonn Law, to talk about his unique journey from criminal defense to personal injury and medical malpractice law. Kris opens up about his early career, high-stakes trials, the evolution of his family’s practice, and how small-town roots influence big legal wins. They also explore the importance of collaboration between firms, using tech to improve case management, and how competitive drive fuels strong client advocacy. Key Takeaways: [1:01] Kris shares his background and how his practice in Belleville grew...
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Episode 086: Creating Community Through Inclusion with Charlie Johnstone
Butter Torts: A Truly Canadian Legal Podcast
Brenda Agnew and Jordan Assaraf catch up with Charlie Johnstone, the new President and CEO of Variety - the Children’s Charity of Ontario. They talk about his first few months on the job, how inclusion and community are driving everything forward, and why his experience running events like the Royal Winter Fair and Honda Indy helped him hit the ground running. They also dig into the importance of creating real partnerships, building sustainable programs, and making space for everyone—on and off the field. Key Takeaways: [1:01] Charlie introduces himself and shares his...
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Episode 085: The Power of Patient Advocacy with Kristy Dickinson
Butter Torts: A Truly Canadian Legal Podcast
Brenda welcomes her friend Kristy Dickinson, a rare disease patient, advocate, and founder of Kristy Dickinson Consulting. Together, they chat about the challenges of patient advocacy, the importance of lived experience in healthcare, and how systemic barriers often force patients and caregivers to become their own strongest advocates. They discuss the impact of delayed diagnoses, the need for a cultural shift in the medical field, and how healthcare professionals can work collaboratively with patients for better outcomes. Key Takeaways: [1:01] Brenda introduces guest Kristy Dickinson...
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Episode 084: The Evolution of Legal Practices: Technology and Diversification with Charles Gluckstein, Chris Clifford, and Ted Bergeron
Butter Torts: A Truly Canadian Legal Podcast
Brenda Agnew is back, this time co-hosting with Charles Gluckstein as they sit down with Chris Clifford and Ted Bergeron, the founding partners of Bergeron Clifford LLP. In this episode, they chat about how legal practices are evolving, touching on how technology, diversification, and the challenges of life after COVID have shaped their approach. From growing their firms and embracing data-driven decisions to expanding into new practice areas, it’s all about staying client-focused. They also chat about the importance of mentorship, firm culture, and how tools like AI are transforming the way...
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Episode 083: Understanding Personal Injury Law: The Importance of Expertise with Linda O'Brien
Butter Torts: A Truly Canadian Legal Podcast
Brenda Agnew is joined by Linda O'Brien, a lawyer with Gluckstein Lawyers, to discuss the world of personal injury law. Linda breaks down the complexities of personal injury cases, from medical malpractice to sexual abuse, motor vehicle accidents, and more. Brenda and Linda delve into the different tiers of personal injury law firms, the importance of specialization, and why clients should do their homework when choosing a lawyer. They also address some of the challenges in the legal marketing world and emphasize the importance of putting the client’s well-being first. Key Takeaways:...
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Episode 082: Healing Trauma with Horses: Exploring Equine Experiential Learning with Suzanne Coleman
Butter Torts: A Truly Canadian Legal Podcast
Brenda Agnew, your host, is joined by Diana Harris, Gluckstein Lawyers' intake coordinator, and her sister Suzanne Coleman, the founder of Horse&Hands. Suzanne introduces us to Facilitated Equine Experiential Learning (FEEL), a transformative therapy that uses horses to help individuals reconnect with their authentic selves. In this episode, they discuss how horses provide healing support to trauma survivors, including survivors of sexual abuse, by fostering trust, emotional regulation, and self-awareness. Suzanne shares her journey, the incredible wisdom of horses, and the remarkable...
info_outlineBrenda Agnew is back, this time co-hosting with Charles Gluckstein as they sit down with Chris Clifford and Ted Bergeron, the founding partners of Bergeron Clifford LLP. In this episode, they chat about how legal practices are evolving, touching on how technology, diversification, and the challenges of life after COVID have shaped their approach. From growing their firms and embracing data-driven decisions to expanding into new practice areas, it’s all about staying client-focused. They also chat about the importance of mentorship, firm culture, and how tools like AI are transforming the way lawyers work.
Key Takeaways:
[3:50] The founding story of Bergeron Clifford and how it has adapted in the past 25 years, including their early focus on motor vehicle accident litigation.
[6:05] The shift from generalist to specialist legal practices and the impact of Ontario’s insurance reforms.
[9:55] The COVID-19’s pandemic’s effect on motor vehicle cases and the shift to other practice areas like medical malpractice, sexual abuse litigation, and class actions.
[12:42] Leveraging technology and data analytics to streamline operations and drive decisions in legal practices.
[16:44] Balancing expansion, profitability, and client care, including factors like geographic location and practice areas.
[22:10] Managing passion projects and cases with a focus on sustainability and justice.
[30:49] Post-COVID client interactions and the growing role of technology, including remote signatures and Zoom meetings.
[36:37] Addressing staff management challenges, training young lawyers, and maintaining firm culture in a hybrid work environment.
[45:24] The future of embracing AI, trial technology, and evolving client needs while retaining human judgment and a healthy dose of skepticism.
Mentioned in this episode:
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