Butter Torts: A Truly Canadian Legal Podcast

Butter Torts: A Truly Canadian Legal Podcast is a unique podcast that connects listeners to stories of personal injury, recovery and life in the aftermath of an injury. Hosted by our informative and entertaining lawyers, this podcast will take you on a journey exploring everything from legal matters to the human experience of pain and resilience.

Episode 075: Cultural Responsiveness and Humility with Aaron Palmer 04/26/2024

Episode 074: Behavior Therapy: Helping People Reach a Better Quality of Life with Stacey Levine 04/19/2024

Episode 074: Behavior Therapy: Helping People Reach a Better Quality of Life with Stacey Levine Brenda Agnew and Tiffany Lawand Fraser, your hosts, are joined by Stacey Levine in today’s episode to explore the field of rehabilitation and the valuable strategies Behavioral Therapists provide to improve patients’s quality of life. Stacey was named Healthcare Provider of the Year in the Award of Excellence in Brain Injury Rehabilitation in 2023. She is also co-founder and co-owner of and specializes in behavior therapy. Key Takeaways: [2:58] Stacey shares what motivated her to get into the field of rehabilitation. [4:28] Stacey highlights the importance of working with a multidisciplinary team. [5:52] Stacey explains in which part of the rehabilitation process she begins working with the patient as a Behavior therapy specialist. [7:39] What is Behavioral Therapy? What does a Behavioral Therapist do? [9:50] Stacey provides some examples of utilizing Behavioral Therapy. [12:45] What kind of collateral support does Stacey provide to families and caregivers? [15:05] Stacey explains how anyone could benefit from the strategies provided by Behavioral Therapists. [17:28] Stacey shares how it is to deal with resistant patients. [20:30] A behavioral therapist must find creative ways to engage the patient in the rehabilitation process. [22:11] Stacey describes the people who can benefit from Behavioral Therapy. [25:10] Stacey follows on some patients for years. [27:01] Stacey admits using the strategies she proposes to clients. [31:50] Stacey emphasizes the importance of being able to “disconnect” from the burden of work when it is time to return to her personal life. [33:04] Behavioral therapy should be applied according to the patient’s needs. [34:41] Which are the cases in which Behavioral Therapy is more used? [37:21] Stacey shares the particularities of working with brain-injured patients. [43:20] Discussion, awareness, and information about someone’s behavior is a way to encourage people to be more compassionate. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit . Learn more about /episode/index/show/gluckstein/id/30898133

Episode 073: Law and Empathy with Linda O’Brien 03/29/2024

Episode 073: Law and Empathy with Linda O’Brien Brenda Agnew, your host, welcomes Linda O’Brien to today’s episode. Linda recently joined the Gluckstein family from a boutique litigation firm where she focused exclusively on civil litigation, defending tort litigants. She is now a key member of our Sexual Abuse group with the Jellinek Ellis Gluckstein team advocating solely for survivors of sexual abuse. Over her almost 30 years of practice, Linda has appeared before all levels of courts in Ontario, along with appearances before numerous boards and at private arbitrations. Linda is proud to be involved in initiatives to promote policies and practices to retain and advance women in law and to continue to serve as a mentor for many students and lawyers. Key Takeaways: [3:34] Linda talks about her work in the defense field before she started working for Gluckstein Lawyers. [7:26] Linda highlights the value of being empathetic with clients. [10:26] Brenda shares how she got the chance to speak in court after seven years of waiting. [14:14] Linda shares how she chose the type of law she ended up working in. [19:35] Linda discusses the importance of caring for clients and ensuring they are not retraumatized throughout the legal process. [20:43] Is there a mind shift coming from the defense side to the plaintiff kind of work? [25:23] Linda’s defense law background greatly benefits her work as part of the Sexual Abuse Group with the Jellinek Ellis Gluckstein team. [26:57] What are some of the most challenging aspects of her work with the sexual abuse cases she takes at Gluckstein? [31:21] Linda explains why causation is so complicated. [33:10] How long does it take to resolve a historical sexual abuse case? [37:45] No client goes to court for the money. [42:01] Advocacy is a powerful work. [42:57] Linda wishes she had no more work one day because that would mean no one would be suffering this way anymore. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit . Learn more about /episode/index/show/gluckstein/id/30571658

Episode 072 The Power of Talking with Adrienne Patterson 03/22/2024

Episode 072 The Power of Talking with Adrienne Patterson Brenda Agnew, your host, welcomes Adrienne Patterson to today’s episode. Adrienne is a former client who will share her experience working with the Gluckstein family. Adrianne participated in the Compassion Fatigue Conference of 2023, where she presented her story. Adrienne courageously shares her journey from recovering from a head injury and losing her career, to becoming a victim of sexual assault perpetrated by one of her physicians. Adrienne found her strength and purpose in speaking up for all of those who could not. Key Takeaways: [4:26] Adrienne shares some about her journey. [9:12] Adrienne talks about being pressured to return to work while still recovering from a head injury, which made her sicker. [10:59] Adrienne struggled to cope with life and began having suicidal ideations. [14:55] Brenda shares how she was impacted by not being allowed at her job to take time to take care of her mental health when she needed it the most. [18:30] Adrienne talks about her incredible loss after the injury. [21:11] Adrienne continues sharing her journey after the head injury and the support of her medical team (which kept growing to assist her needs). [26:25] Adrienne decided to contact the police to protect herself and others in similar situations. [29:55] Adrianne was treated as a lier at her workplace, and that affected her tremendously on a psychological level [32:02] Adrienne talks about dealing with the trauma. [33:29] Adrienne pressed charges. [38:07] Adrienne discusses sexual assault and her experience as a victim. [42:35] Adrienne reach out to [46:37] Adrienne points out how differently the rights of the victims and the perpetrators are treated. [48:11] Adrienne decided to pursue the civil suit with Jellinek. [54:36] Speaking at the Compassion Fatigue Conference. [55:55] “I feel I matter as a human when I walk through Gluckstein’s doors.” [1:00:18] Adrienne was very mistrustful when first meeting Gluckstein Lawyers. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit . Learn more about the . /episode/index/show/gluckstein/id/30513523

Episode 071: Post-Settlement Resource Guide: An Essential Tool for Guardians with Jan Marin 02/16/2024

Episode 071: Post-Settlement Resource Guide: An Essential Tool for Guardians with Jan Marin Brenda Agnew, your host, welcomes Jan Marin to today’s conversation, where they discuss a new project that Gluckstein Lawyers is launching: The , a guide for people at the end of their settlement. This guide is meant to assist everyone involved in putting a settlement together for an individual or a family that has been through a case. This tool is crucial for guardians to know how to manage settlement funds more effectively. Key Takeaways: [1:52] Brenda shares how she met Glucksteing Lawyers and later became part of the team. [3:52] Jan provides context about this guide, which aims to assist guardians in administering and managing settlement funds. [7:27] Brenda explains what the passing of the account is about. [9:40] Jan explains who a guardian is. [11:16] Sometimes, being a parent and a guardian can be conflictive. [15:48] Jan highlights the most significant difference between a guardian and a parent. [17:50] Jan talks about the management plan. [18:44] Brenda advises other parents about crucial aspects they should consider when working on their management plan. [22:47] Mental health and recreational activities are two aspects all parents/guardians should prioritize in their management plans. [26:05] Jan advises allowing flexibility in your management plan and explains how that would look. [29:28] Brenda emphasizes the importance of having consideration over mental health care. [32:02] Jan explains how passing an account works. [34:17] Brenda shares her personal experience on how passing an account looks. [41:12] Jan provides additional suggestions on passing the accounts. [43:44] This is a business transaction; try to keep the emotional aspect out. [45:44] You can be an excellent parent and still have to learn to be a good guardian. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit . Learn more about /episode/index/show/gluckstein/id/29982818

Episode 070: Sexual Assault in Sports with Simona Jellinek 02/09/2024

Episode 070: Sexual Assault in Sports with Simona Jellinek Brenda Agnew, your host, welcomes Simona Jellinek to discuss the recurrent topic of sexual abuse in sports. This topic has become more prevalent lately as a result of the World Junior Hockey sex assault case, but unfortunately, this is not an isolated event; other disciplines, like gymnastics and taekwondo, among other sports. Key Takeaways: [3:40] Brenda addresses the vulnerability of young people playing sports. [4:20] Simona highlights two different aspects: the sexual assault suffered by players and the sexual abuse perpetrated by them. [6:07] Simona discusses the criminal aspect of the sexual assault that took place during the World Junior Hockey in London, Ontario. [9:06] It is unusual to have both civil and criminal cases on the same incident. [10:51] In this civil case, players abused someone outside the association. What is the organization's responsibility? [15:55] Simona addresses other cases where settlements are reached. [16:37] Simona talks about more cases of sexual assault in sports. [19:48] What is the link between elitism and sexual abuse in sports? [22:07] When a civil case is pursued, does this impact the organization? [23:40] Sometimes, civil cases can be more effective in finding the truth than criminal cases. [26:36] Simona talks about the value of money in civil cases. [29:30] Are there fundamental system changes in organizations? [33:11] Simone explains the statute of limitations. [35:01] Sexual violence doesn’t mean it is violent, but it is still wrong. [35:55] Some people take decades to talk about sexual assault, even when they always knew it was wrong. People come forward whenever they are ready. [37:25] What if the sexual assault happens outside of Ontario? [40:58] Policies change often after lawsuits point to what people did wrong. [43:22] There was a time that no one wanted to talk about sexual abuse. The fact that we are talking about it and bringing awareness about sexual assault is a significant step forward. [47:14] As a victim, taking the first step to talk about sexual assault is a huge step; what follows is easier Mentioned in this episode: To learn more about our work at Gluckstein Lawyers, please visit . Learn more about /episode/index/show/gluckstein/id/29882228

Episode 069: 2023: A Year to Remember! 01/19/2024

Episode 068: Survivor of TBI Develops an Innovative Approach to Heal the Brain with Dr. Matthew Gallati 12/01/2023

Episode 068: Survivor of TBI Develops an Innovative Approach to Heal the Brain with Dr. Matthew Gallati Brenda Agnew, your host, welcomes Tiffany Lawand-Frasier as the co-host for today’s episode. Joining them is , founder of Brain Changes Initiative and a survivor of a Severe Traumatic Brain Injury. He researched how best to heal and created his own recovery protocol based on revolutionary new science around a brain-supporting lifestyle. Against all odds, he recovered fully to complete his medical training and has come full circle as a physician. Key Takeaways: [3:32] Tiffany shares the story of how she met Dr. Gallati. [5:03] Dr. Gallati narrates the terrible accident he experienced and his miraculous recovery. [8:52] Dr. Gallatitells how his rehabilitation began. [10:56] Even though Dr. Gallati knew he could recover from the brain injury, there were many challenges in his healing journey. [13:03] The one organ Dr. Gallati needed to accomplish his goal of becoming a physician was his brain; he needed to find a way of healing. [15:23] Dr. Gallati’s pillars were the backbone of his recovery. [19:01] Dr. Gallati describes the first pillar: Aerobic exercise. [19:48] The second pillar is Cognitive activity. [20:26] A healthy diet, mindful meditation, and great sleep hygiene are crucially important to memory and cognition. [22:02] Mental fatigue was one of Dr. Gallati’s main symptoms. [23:01] Dr. Gallati lists the main aspects of a brain-healthy diet. [23:56] How did Dr. Gallati get the idea of starting The Brain Changes Initiative? [28:26] Dr. Gallati is a doctor who understands invisible illnesses in a way that only a survivor from TBI would. [32:42] One of Dr. Gallati’s main goals is spreading awareness. [34:25] Dr. Gallati explains why neuroplasticity stands at the core of the Brain Changes Initiative.. [36:40] Why is weekly movement so crucial for brain health? [37:31] Dr. Gallati discusses the support work that neuroscientists lead. [39:15] Dr. Gallati advises those who are in the early steps of recovering from brain injury. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit . Learn more about Follow Brain Changes on , Jill Bolte Taylor /episode/index/show/gluckstein/id/28892738

Episode 067: Caring for Mental Health Within the Legal Practice with Lynne Harford 11/17/2023

Episode 067: Caring for Mental Health Within the Legal Practice with Lynne Harford Brenda Agnew, your host, has the pleasure of welcoming to today’s conversation. Lynne is a Registered Social Worker with a Master of Social Work degree from the University of Toronto. She is also certified as a Clinical Traumatologist and Art Therapist from the Vancouver Art Therapy Institute. Lynne has maintained a leadership role within The Social Work Consulting Group since she joined in 2008 and is The Director of Pediatrics within the practice. She brings with her almost 20 years of clinical pediatric knowledge and draws upon her vast experience and multitude of approaches, which include art therapy, therapeutic play, cognitive behavioral therapy, psychotherapy, grief and trauma, mindfulness-based approaches, and solution and strengths-based counseling. Key Takeaways: [5:07] Lynne discusses the event where she met Brenda, addressing the importance of caring for professionals' mental health. [6:48] Lynne defines burnout. [10:05] Brenda highlights the value of connection. [11:46] Lynne addresses the stigma of mental health. [15:38] Brenda, as a mother of a child with special needs, shares how she physically prepares for what might come and how neglected is the preparedness regarding the mental health aspect. [18:29] Lynne explains how often we see mental health from a place of conformity when there is work in building resilience and acquiring healthy habits. [22:07] Be aware of what you are feeding your mind with. [24:48] Brenda and Lynne discuss the issue of control. [26:23] Lynne suggests: Do not have an attachment to the outcome. [29:54] Lynn explains why we need certainty and also uncertainty. [34:01] Anxiety is pretty contagious. [35:12] We must find the balance between routine, structure, playfulness, and spontaneity. [42:12] Lynne shares healthy communication skills. [43:34] Lynne talks about the work she does. [46:48] Lynne talks about her upbringing. [50:53] Lynne discusses trauma and how it can shape how someone sees the world. [54:23] Caring for our mental health starts with embracing vulnerability and authenticity. [58:17] Brenda shares the value of the Compassion Fatigue Events. . Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit . Learn more about . Dr. Joe Dispenza /episode/index/show/gluckstein/id/28694508

Episode 066: Legal Literacy for Sexual Abuse Survivors with Vanshika Dhawan 09/15/2023

Episode 066: Legal Literacy for Sexual Abuse Survivors with Vanshika Dhawan Brenda Agnew, your host, welcomes Vanshika Dhawan to today’s conversation about the importance of legal literacy. Vanshika graduated from the University of Toronto, Faculty of Law, earning her JD. While at law school, Vanshika volunteered with Advocates for Injured Workers and helped to provide legal support for clients in need. Additionally, she assisted with her expertise in advocacy and education in the areas of constitutional rights at the David Asper Centre. Vanshika was called to the bar in June 2023. Prior to joining Jellinek Ellis Gluckstein, Vanshika articled at a litigation boutique in Toronto, assisting with sexual abuse and sexual assault cases. Vanshika received her Bachelor of Medical Sciences (Honours), where she studied medical cell biology, specifically the neurobiology of trauma, and obtained her master's in professional communications from Toronto Metropolitan University. Vanshika was an advocate supporting with the research of sexual assault and survivor discourses in the Canadian criminal justice system, in addition to years of experience advocating for survivors in various non-legal contexts. Vanshika’s practice at Jellinek Ellis Gluckstein Lawyers will be focused on representing survivors of sexual assault and childhood sexual abuse. She is passionate about helping survivors better understand and navigate the legal system. When not practicing law, Vanshika enjoys writing, reading fiction novels, going to the theatre, and being by the ocean. Key Takeaways: [4:44] Vanshika shares how she helps clients navigate the difficult journey of being a survivor of sexual assault/abuse. [6:11] There are different parts of the healing process, and the civil litigation process can be one of them. [7:02] Vanshika highlights the healing power that regaining a piece of control has for the victims. [9:50] What does legal literacy mean? [13:21] What are the means by which we should be trying to improve legal literacy? [15:47] What are we actually doing to improve legal literacy? [20:34] Vanshika shares what a campaign to support legal literacy can look like. [27:06] What are the tools and resources that people need in order to be able to make informed decisions? [29:25] Vanshika talks about how the legal landscape has changed in the past two decades and how that impacts victims. [34:21] The legal system can be a harsh environment for survivors. [37:50] What are some actionable steps people can take to make sure the literacy piece is in place? [42:42] Vanshika explains why legal literacy is important. [:] Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit . Learn more about Visit /episode/index/show/gluckstein/id/28018869

Episode 065: Compassionate Care and Advocacy for Sexual Abuse Victims 09/01/2023

Episode 065: Compassionate Care and Advocacy for Sexual Abuse Victims Brenda Agnew, your host, welcomes Linda O’Brien to today’s conversation. Linda joined the Gluckstein family from Evans Philp, where she was a Managing Partner, leading the team in insurance defense tort litigation. She is now a key member of our Sexual Abuse group with the Jellinek Ellis Gluckstein team, helping to advocate for survivors. Linda has experience before all levels of courts in Ontario and before both the Financial Services Commission of Ontario (FSCO) and private arbitrations. She has been a speaker at both legal and insurance industry-sponsored seminars. She is a past member of the Hamilton Law Association, The Advocate’s Society, The Canadian Defence Lawyers, and the Defence Research Institute. Linda is proud to have been involved in the Law Society of Upper Canada’s Justicia Project, which includes fifty law firms across Ontario pledging commitment to discussing and promoting policies and practice to retain and advance women lawyers in the private practice area of law. Linda is a past member of the Hamilton Integrated Research Ethics Board and most recently served as a Mentor to second-year law students in the Civil Procedure course at Toronto Metropolitan University. Key Takeaways: [3:30] Linda discusses her professional journey before arriving at Gluckstein Lawyers. [6:48] Linda confesses some lawyers are actually the “bad guys”. [8:30] Linda emphasizes the value of kindness and compassion when communicating with clients. [10:17] Brenda shares how she waited seven years to speak in court and found a heartwarming lawyer on the defense side who respected and valued her feelings and apologized sincerely. [14:08] How did Linda decide she wanted to work as an Insurance Defense lawyer? [15:31] Linda became interested in the field of sexual abuse and started working with Jellinek Ellis at Gluckstein Lawyers. [18:45] Linda confesses her passion for this area of the law, even though it is such a traumatic field. [20:45] Did Linda have to experience a shift in perspectives to work on the defense side? [25:54] Linda became friends with so many clients over the years. [26:44] What are some of the most difficult aspects of working with sexual abuse cases? [30:33] Linda shares how hard is to prove the effects reflected on the client were caused by the sexual abuse experienced decades before. [32:56] How long does it take to reach a resolution on an institutional sexual abuse case? [35:32] Brenda and Linda address the matter of compensation, which in most cases is the only acknowledgment received by the victim. [42:24] Brenda and Linda confess they wish they didn’t have work. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit . Learn more about /episode/index/show/gluckstein/id/27871662

Episode 064: Being a New Lawyer: An Inside Story 08/25/2023

Episode 064: Being a New Lawyer: An Inside Story Brenda Agnew, your host, welcomes Bethany Nicholson to today’s episode to share the story of how she became interested in law and became the lawyer she is today. Bethany joined Gluckstein Lawyers as a summer student in 2021 and returned as an articling student in 2022. She earned her J.D. from the University of Ottawa Law School in 2022. While in law school, Bethany was the Vice President of the Health Law Students Association and was the Lead Coordinator of the Walker Health Law Moot. She also participated in various advocacy competitions, including the Nelligan O-Brien Payne Moot and the BLG and Dentons Negotiation competitions. Key Takeaways: [3:08] How did Bethany decide to be a lawyer? [6:02] Brenda confesses she always wanted to be a lawyer. [9:10] Bethany states that law school gives you little about the compassion piece of practicing law or how to communicate with clients. [11:02] Bethany’s career was a unique experience because it happened during the COVID-19 pandemic. [13:00] Law School is not a competition. [13:44] Bethany talks about one student who realized law was not the right choice for him. [16:16] Bethany did not like criminal law despite having different expectations. [18:19] Why does Bethany love tort law so much? [18:43] Bethany defines tort law. [21:59] Brenda shares her appreciation for constitutional law. [24:54] How do people figure out in which area of law they will be practicing? [27:30] Remember that it is okay not to know. [28:10] Bethany explains what happens after law school. [31:25] What does it look like for Bethany to be a practicing lawyer? [33:11] Bethany addresses how common it is to experience impostor syndrome. [35:21] Brenda shares her thoughts about the new generation of lawyers. [37:42] What does Bethany foresee for her near future? [41:48] Brenda asks Bethany about the singular pronunciation of the word “defendant.” Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit . Learn more about /episode/index/show/gluckstein/id/27818064

Episode 063: Post Traumatic Super Growth with Shannon Moroney 08/04/2023

Episode 063: Post Traumatic Super Growth with Shannon Moroney Brenda Agnew, your host, welcomes Shannon Moroney to the podcast. Shannon is the author of , her own journey following the violent crimes and incarceration of her first husband., , and her newest book, by exploring what she calls the new f word: forgiveness. Shannon is also an internationally recognized advocate of restorative justice, a powerful keynote speaker, one of the “world’s 50 most resilient people” (Global Resilience Project), a New York Times “Women in the World” recommended writer (2016), and is featured by the international Forgiveness Project. She travels extensively to lead transformative forgiveness and healing retreats for people and communities overcoming trauma. Key Takeaways: [6:18] Brenda discusses a trauma-informed seminar she recently took. [8:21] Shannon explains why we don’t want to become a society in which we cannot speak. [8:57] We live in a ‘trigger world’. [9:26] There is a distinction between big T trauma and little t trauma. [11:56] Recounting means reliving; Shannon explains how Trauma Therapy approaches patients who have lived traumatic experiences. [12:30] Shannon gives an example of how trauma affects our psychology. [17:52] Shannon assures there is no chance of living in a non-triggering society; she supports this with an example. [21:20] Shannon shares the story of her first husband. [23:32] Anyone trying to recover from trauma has to take responsibility for the healing process. [27:07] People who seek help in a therapist's office are really brave. [30:47] Shannon talks about her big T Trauma. [39:14] Shannon acknowledges her ‘golden circle’ and dives deep into the Justice System Trauma. [46:28] Shannon explains how the restorative justice approach works in Canada. [48:36] The civil justice process is much more restorative than the criminal process. [51:04] Sometimes, people don’t understand what they did was wrong. [55:23] People who do monstrous things are not monsters; they are still people. [1:00:12] Shannon expresses her passion for the work she does. [1:02:30] Brenda explores the conversation with Shannon and highlights the main approached topics. [1:04:54] Shannon shares her words of encouragement, empathy, and compassion. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit . Learn more about /episode/index/show/gluckstein/id/27665400

Episode 061: Fortify Your Legal Practice: Cutting-Edge Solutions Safeguarding Your Data with Dr. Cain Elliott and Dean Sapp 07/21/2023

Episode 061: Fortify Your Legal Practice: Cutting-Edge Solutions Safeguarding Your Data with Dr. Cain Elliott and Dean Sapp Charles Guckstein, Managing Partner at Gluckstein Lawyers, is your solo host today; he will be discussing technology regarding security with the experts: Lead Futurist and Senior Vice President of Filevine, and , Senior Vice President of the information security risk and compliance of Filevine. They will dive into security updates and information in the legal landscape that you can’t miss. Learn how to protect your legal firm and clients, from emails to hiring a cloud provider. Key Takeaways: [4:35] Cain shares his journey to Filevine. [6:33] Dean talks about his journey to the legal field. [10:02] What basic knowledge must legal professionals understand to protect their data? [13:18] Cain discusses when people tend to make the worst decisions. [18:47] What happens after you click on that suspicious link? [23:21] Cain explains legal security issues for beginners in this arena. [29:20] Dean advises legal professionals about the steps to take when hiring a cloud provider. [33:28] What kind of confidence does a firm have about its database being backed up? [38:42] Keeping creating local copies is a common mistake. [43:58] What every legal firm should be using to ensure the security of their documentation. [44:45] Bad guys share the stolen information and make it available to other hackers. [46:17] Two-factor authentication is the most effective control. [46:38] Why would a firm choose FIlevine to secure their data? [48:32] Dean explains Filevine’s defense and depth approach. [50:27] What is an Open Web Application Security Process? [51:16] Cain shares an example from someone trying to hack Filevine’s security. [55:47] How is the AI explosion affecting law firms’ security? [1:00:12] Cain shares Dean’s number-one advice: Run your updates !!! (They are usually there for security reasons ). Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit . Learn more about and . /episode/index/show/gluckstein/id/27528012

Episode 060: Advocating for LGBTQ+ Lives: A Journey of Support with Michael Battista 06/09/2023

Episode 060: Advocating for LGBTQ+ Lives: A Journey of Support with Michael Battista Brenda Agnew is co-hosting today’s episode with Simona Jellineck. They have the privilege of welcoming Michael Battista to a thoughtful conversation. With over 30 years of experience practicing immigration and refugee law, Michael is certified by the Law Society of Ontario as a Specialist in Citizenship and Immigration Law (Immigration and Refugee Protection). Michael worked with EGALE Canada and the Canadian government to extend the family class to same-sex couples under the Immigration and Refugee Protection Act and has appeared as a witness before Parliament on issues involving LGBTQ+ immigration, sponsorships, and medical inadmissibility. The breadth of Michael's expertise covers the entire spectrum of immigration and refugee law, with a focus on matters related to sponsorships based on same-sex relationships, HIV, medical and other inadmissibility, and Express Entry applications by people seeking to obtain Canadian permanent residence for them and their same-sex partners. Michael also leads the firm’s corporate immigration practice, involving the transfers of employees to Canada. He has been an adjunct professor at the Faculty of Law at the University of Toronto since 2003 and an adjunct professor at the University of Toronto’s Munk School of Global Affairs and Public Policy since 2017. He received the first Teaching Innovation Award from the University of Toronto’s Munk School of Global Affairs and Public Policy in 2018. Key Takeaways: [3:30] Michael shares his motivation to do the work that he does. [6:30] Michael talks about his life in his twenties and the impact of HIV on his community. [10:15] Many changes have taken place in the past couple of decades. [14:54] Simone remembers how difficult advocating for LGBTQ+ rights was in her twenties. [16:39] is not only happening in Canada. [18:43] Michael recalls the early times of fundraising for Rainbow Railroad. [22:30] Brenda, Simona, and Michael address the societal aspect in Canada compared to the US. [27:05] Michael defines prosecution. [29:00] Is Rainbow Railroad alone gathering funds for the cause? [30:01] How does Rainbow Railroad help the people in their initial times in Canada? [33:14] Michael discusses some of the steps forward and some of the steps back that have occurred in this movement over the years. [34:05] What role do other organizations like the UN play in advocating for LGBTQ+ rights? [37:30] Michael highlights the power of certain words. [38:12] How can people get involved? [40:02] Does the local Ugandan community in Canada hold the same judgments over the LGBTQ+ community? [41:37] How many people did Rainbow Railroad help over the years? [42:30] Michael shares one particular email that got to his heart in 2010. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit . Learn more about and visit . /episode/index/show/gluckstein/id/27097692

Episode 059: We All Have a Gender Identity with Jacq Hixson-Vulpe 06/02/2023

Episode 059: We All Have a Gender Identity with Jacq Hixson-Vulpe Brenda Agnew is co-hosting today’s episode with Simona Jellineck. As we dive into the month of June, we have an exciting lineup of episodes dedicated to Pride Month. These discussions are not confined to a single day or month, which is why they will remain available on Gluckstein's platform. In this episode, Brenda and Simona have the pleasure of welcoming Jacq Hixson-Vulpe as a guest. Together, they will engage in an insightful conversation about equity, with a particular focus on the pressing issues affecting the trans community. Jacq brings 20 years of passion and experience to the role of EDI Strategic Advisor at the . At 15, they started facilitating education and training sessions with TEACH which stands for Teens Educating and Confronting Homophobia, this experience ignited their lifelong passion for education as a key tool to challenging systemic barriers. As a Ph.D. candidate, a registered educator and someone with ten years experience in Social Service and Community Development, Jacq brings their expertise working alongside community to identify and address barriers to their passion of driving systemic change. Jack has authored numerous resources of supporting LGBTQ communities in the workplace as well as having more than five hundred education sessions. Key Takeaways: [4:05] Jacq explains what is happening currently in the LGBTQ community. [8:13] Jacq uses the pendulum analogy to describe the human rights movements that began in the early 90s’. [14:06] Why is the trans community specifically targeted? [19:56] Jacq is a big fan of building solidarity, you can’t tell people what to think. [21:47] Brenda wonders why there are supporters of the anti-trans movement. [27:46] Many trans individuals live below the poverty line. [29:02] Trans people are not being hired just because they are trans. [30:36] Are basic human rights of trans people truly protected? [31:42] Jacq explains why it might seem that trans people are ‘hiding’ something. [34:04] What about people who are trying to commit fraud and are legally allowed to change their name? [36:56] ‘It could be you some day’. [40:17] What can people do to help trans rights to be respected? [44:42] Don’t turn a blind eye to injustice. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit . Learn more about . /episode/index/show/gluckstein/id/27029868

Episode 058: Legal Marketing: Reaching Out, Advocating, and Fostering Connections with Diana Rockbrune 05/12/2023

Episode 057: Becoming a Caregiver with Sarah Pot 05/05/2023

Episode 056: Trauma-Informed Care with Eden Dales 04/28/2023

Episode 056: Trauma-Informed Care with Eden Dales Your hosts, Brenda Agnew and Simone Jellinek welcome to today’s episode. Eden is an MSW, RSW, a registered social worker with the Ontario College of social workers and Social Service Workers, and a member in good standing with the Ontario Association of Social Workers. Eden graduated with her master's degree in social work in 2001 at Yeshiva University, Wursweiler School of Social Work. Eden works at , a community-based social work practice that provides assessments and counseling services for clients and families recovering from trauma across Ontario in many languages. Key Takeaways: [2:25] How did Eden get involved in trauma-informed care? [4:33] Eden talks about the core principle of the trauma-informed approach. [8:22] Brenda describes the challenges that face a trauma survivor when entering a law firm. [9:07] Simona talks about her interest in Trauma Informed response. [13:40] Eden introduces the concept of “gentle curiosity.” [17:11] Eden explains how the trauma-informed approach promotes resilience and reduces the possibility of retraumatization. [19:40] Why would a lawyer want to receive trauma-informed training? [20:34] Simona shares the benefits lawyers acquire as a result of being trained in Trauma Informed. [25:14] Brenda shares her experience seeing the results of not using the trauma-informed approach. [30:09] Why is there an immediate hesitation or resistance from lawyers to wanting to learn more and incorporate the trauma-informed approach in their practices? [33:45] Eden talks about her biggest resistance to using this approach. [37:10] Our job is not to challenge people’s realities. [40:50] As an individual, why would someone want to have trauma-informed training? [50:42] Remember that the same brain that has experienced the trauma is the one which you are dealing with today. [52:33] Eden details the first steps when seeking trauma-informed training. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit . Learn more about /episode/index/show/gluckstein/id/26693820

Episode 055: A Battle Against Ramsay Hunt Syndrome with Mike Shoreman 02/24/2023

Episode 054: Healing Through Music: A Therapeutic and Joyful Approach 02/17/2023

Episode 053: The Sixties Scoop: Families Seeking to Reunite Jane Malkovich, Elaine Kicknosway, and Colleen Cardinal 02/10/2023

Episode 052: An Year in Review with Charles Gluckstein 01/03/2023

Episode 051: Supporting Survivors of Sexual Abuse and Assault 12/30/2022

Episode 051: Supporting Survivors of Sexual Abuse and Assault Brenda Agnew, your host, is joined by Diana Harris and Simona Jellinek who have been working with , where they have been focusing on advocating for victims of sexual abuse and assault among other issues. They usually receive the first inquiries through a phone call, where they hear devastating stories (experiences that are often voiced for the first time), they have the privilege of becoming these survivors’ companions, listening to their stories, assisting them legally and also helping them navigate the system for them to find as many supporting resources as possible. Key Takeaways: [2:40] Simona talks about what kind of clients she sees and what she does to support them. [4:03] Most of the sexual assault survivors who come to Gluckstein Lawyers have never spoken to anyone about the events before. [8:16] Supporting survivors of sexual assault requires a specific approach. [10:50] Diana reassures: “Trauma is trauma”. [12:14] Simona talks about how her background experience is transferable to her work supporting survivors of sexual abuse. [13:15] What a Trauma Centre Approach actually looks like. [16:30] Simona emphasizes the impact that each interaction can have on a person and how someone can be able to best serve that person. [17:25] Trauma Informed Training is going to be another way of caring for the clients in a better way. [18:36] Clients tend to call back Gluckstein’s Lawyers since they felt better after being listened to. [21:38] Diana talks about how they help people navigate the system. [22:55] Finding resources available for survivors can be challenging (especially for men survivors of sexual abuse). [24:39] Why do male survivors of sexual abuse have less access to support? [27:10] What is the financial piece of having to seek out support? [31:15] Brenda talks about her experience with mental health services. [33:38] How does someone from a marginalized community find support resources? [36:10] Simona shares how the first communications with the clients are. [39:06] Sometimes just knowing more gives the clients the sense of getting their power back. [40:04] How can anyone encourage someone to pick up the phone to find out more about his/her case? [43:40] You can’t fake genuine interest, Simone explains what it means to represent survivors. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit . Learn more about and . /episode/index/show/gluckstein/id/25437171

Episode 050: Speech and Language Pathology: Communication and Connection 12/23/2022

Episode 048: Myths and Truths about People with Disabilities in Canada with Sherry Caldwell 11/11/2022

Episode 047: A New Addition to Gluckstein's Team with Jesse Frohlich 11/04/2022

Episode 047: A New Addition to Gluckstein's Team with Jesse Frohlich Brenda Agnew, your host, welcomes Jesse Frohlich to today’s episode. Jesse has recently joined the Gluckstein family and shares the professional journey that led him to where he is today. Jesse received his Bachelor of Arts (Honors) from the University of Toronto in history and sexual diversity studies. During this time, he took opportunities to study abroad which led him to the University of Strathclyde in Glasgow, Scotland where he graduated with a law degree. During his time in law school, Jesse volunteered with the University of Strathclyde Law Clinic where he assisted clients with Employment and Landlord/Tenant disputes. Upon his return to Canada, Jesse completed his NCA exams and was called to the bar in June of 2022. Jesse is passionate about helping others through difficult times and was thrilled to join the Gluckstein team and work representing survivors of sexual assault. Before being called, Jesse worked at a full-service law firm on various types of personal injury files. He is looking forward to focusing on sexual abuse law and working to assist people through their personal and complex cases. Jesse has over a decade of experience working with the public and strongly values the humanity and service aspects of the legal profession. Key Takeaways: [2:54] How did Jesse get to Gluckstein? [7:35] Jesse worked in customer service for over a decade and he values being part of a great team more than anything. [8:33] What motivated Jesse to become a lawyer? [19:05] Jesse took advantage of every opportunity that was presented to him. [23:35] Jesse came to Gluckstein to assist in the sexual abuse/assault arena, he dives into the meaning this has for him. [26:45] Jesse shares his passion for helping people seeking justice. [29:38] How does Jesse prepare himself to work with such difficult cases? [30:45] Jesse talks about the conference Gluckstein is planning with four survivors of sexual abuse. [34:54] Brenda and Jesse talk about the stigma around sexual abuse cases. [39:45] Sometimes it is ok to question authority, we should be able to challenge authority. [41:37] The number of false accusations is minimal. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit . Learn more about /episode/index/show/gluckstein/id/24805272

Episode 046: Medical Devices and Patient Safety with Brian Moher 10/28/2022

Episode 046: Medical Devices and Patient Safety with Brian Moher Brenda Agnew and Jordan Assaraf, your hosts, are joined by Brian Moher to talk about medical devices, products, and patient safety. Brian joined Gluckstein Lawyers in 2022. He was called to the Ontario Bar in 2005 and has devoted his career to complex litigation. He has acted as Trial and Appellate counsel with experience at the Superior Court of Justice, Divisional Court, Court of Appeal, and the Supreme Court of Canada, as well as being appointed Pro Hac Vice counsel in the United States. Brian spent the first decade of his career as a health law defense lawyer in both civil and professional regulatory proceedings. In 2015, Brian started working as the plaintiff’s counsel in medical negligence actions. Brian has practiced as plaintiff class action counsel since 2005. He acted as trial counsel in medical device class actions, including St. Jude Medical v Andersen and Taylor v Canada. Key Takeaways: [4:40] What are the differences between patient safety and product safety? [7:08] Brian shares an example of product and patient safety. [13:45] When someone gets hurt during medical treatment and there is a product involved, does the involvement of a product complicate the case even further? [19:24] If a device receives approval from a regulatory authority but through investigation it is determined that the product is unsafe, is there liability against the regulatory authority? [21:00] Is it easier than a new factory in the medical device space? [21:53] Will the regulatory authorities start implementing the approval of devices’ patient safety at any time in the future? [23:50] Will the regulatory authorities provide directions to the manufacturer in respect to any specific training on the use of a specific medical device? [25:06] How does the regulatory authority act when ta patient experiecned a problem with a product? Would that product remain in the market? Would the regulatory authority provide farther directions for the use of that product? [25:42] Brian shares his advice in respect to patient safety when using any type of medical device. [27:19] Brian answers the series of “This or That?” questions. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit . Learn more about /episode/index/show/gluckstein/id/24805239

Episode 045: An All-Inclusive Community: Supporting Social Accessibility with Michelle McClure 09/09/2022

Episode 044: A Shift in Society: Changing the Limitations on Sexual Abuse Cases with Simona Jellinek 07/29/2022

Butter Torts: A Truly Canadian Legal Podcast

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