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Episode 073: Law and Empathy with Linda O’Brien

Butter Torts: A Truly Canadian Legal Podcast

Release Date: 03/29/2024

Episode 091: Robotics, Real-Life Wins, and Rethinking What’s Possible with Marc Robert of Trexo Robotics show art Episode 091: Robotics, Real-Life Wins, and Rethinking What’s Possible with Marc Robert of Trexo Robotics

Butter Torts: A Truly Canadian Legal Podcast

In this episode, Brenda welcomes Marc Robert from Trexo Robotics for an insightful episode about the intersection of mobility, technology, and community for kids with disabilities. What began as a father’s search for better options turned into something much bigger, a movement helping families reclaim hope, gather data, and imagine new futures for their children. Marc shares how a viral GoFundMe campaign led to his son becoming one of the earliest users of the Trexo exoskeleton, a robotic gait trainer designed to help children with physical disabilities take assisted steps and build...

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Episode 089: Integrated Care, Celebrating Small Wins, and Supporting Caregivers with Justin Kline, Jane Savage, and Stacie Dertinger show art Episode 089: Integrated Care, Celebrating Small Wins, and Supporting Caregivers with Justin Kline, Jane Savage, and Stacie Dertinger

Butter Torts: A Truly Canadian Legal Podcast

In this episode, Brenda welcomes three guests from Clear Water Integrated Health and Anchor Rehab Support Services: Justin Kline, CEO, Jane Savage, Registered Social Worker and Clinical Director, and Stacie Dertinger, Chief Clinical Officer. This multi-pronged conversation explores how their teams are creating wraparound care models for individuals navigating complex diagnoses, brain injuries, and developmental differences, while also prioritizing the mental health and sustainability of caregivers. From partnering with child welfare agencies and designing inter-agency care plans and securing...

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Episode 090: Nutrition, Recovery, and the Missing Link in Brain and Injury Care with Kylie show art Episode 090: Nutrition, Recovery, and the Missing Link in Brain and Injury Care with Kylie

Butter Torts: A Truly Canadian Legal Podcast

Brenda welcomes Kylie James, founder of Koru Nutrition, for a powerful conversation about how nutrition is a missing pillar in recovery care, and how small, manageable changes can lead to massive, measurable results. A Certified Nutritional Practitioner and Registered Occupational Therapist, Kylie shares her unique lens on helping clients recover from motor vehicle accidents, brain injuries, spinal cord trauma, and chronic stress-related conditions. Drawing from personal experience, clinical research, and day-to-day work with clients across Canada, she unpacks everything from gut-brain health...

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Episode 088:  Transforming Legal Practice Through Trauma-Informed Lawyering with Myrna McCallum show art Episode 088: Transforming Legal Practice Through Trauma-Informed Lawyering with Myrna McCallum

Butter Torts: A Truly Canadian Legal Podcast

Brenda Agnew and Jordan Assaraf are joined by lawyer, speaker, and host of The Trauma-Informed Lawyer podcast, Myrna McCallum. Together, they talk about how trauma shows up in the legal world, for both clients and lawyers, and why creating a safe, empathetic space is essential to the profession. Myrna shares stories from her own life, including her work on the Indian Residential Schools adjudication process, and how her own healing journey led to her passion for trauma-informed advocacy. They dive into the importance of curiosity over judgment, the role of nervous system regulation in...

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Episode 087: Fighting for Justice, From Courtroom to Community with Kris Bonn show art Episode 087: Fighting for Justice, From Courtroom to Community with Kris Bonn

Butter Torts: A Truly Canadian Legal Podcast

In this episode, Brenda and Jordan sit down with Kris Bonn, managing partner at Bonn Law, to talk about his unique journey from criminal defense to personal injury and medical malpractice law. Kris opens up about his early career, high-stakes trials, the evolution of his family’s practice, and how small-town roots influence big legal wins. They also explore the importance of collaboration between firms, using tech to improve case management, and how competitive drive fuels strong client advocacy.   Key Takeaways: [1:01] Kris shares his background and how his practice in Belleville grew...

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Episode 086: Creating Community Through Inclusion with Charlie Johnstone show art Episode 086: Creating Community Through Inclusion with Charlie Johnstone

Butter Torts: A Truly Canadian Legal Podcast

Brenda Agnew and Jordan Assaraf catch up with Charlie Johnstone, the new President and CEO of Variety -  the Children’s Charity of Ontario. They talk about his first few months on the job, how inclusion and community are driving everything forward, and why his experience running events like the Royal Winter Fair and Honda Indy helped him hit the ground running. They also dig into the importance of creating real partnerships, building sustainable programs, and making space for everyone—on and off the field.   Key Takeaways: [1:01] Charlie introduces himself and shares his...

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Episode 085: The Power of Patient Advocacy with Kristy Dickinson show art Episode 085: The Power of Patient Advocacy with Kristy Dickinson

Butter Torts: A Truly Canadian Legal Podcast

Brenda welcomes her friend Kristy Dickinson, a rare disease patient, advocate, and founder of Kristy Dickinson Consulting. Together, they chat about the challenges of patient advocacy, the importance of lived experience in healthcare, and how systemic barriers often force patients and caregivers to become their own strongest advocates. They discuss the impact of delayed diagnoses, the need for a cultural shift in the medical field, and how healthcare professionals can work collaboratively with patients for better outcomes.   Key Takeaways: [1:01] Brenda introduces guest Kristy Dickinson...

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Episode 084: The Evolution of Legal Practices: Technology and Diversification with Charles Gluckstein, Chris Clifford, and Ted Bergeron show art Episode 084: The Evolution of Legal Practices: Technology and Diversification with Charles Gluckstein, Chris Clifford, and Ted Bergeron

Butter Torts: A Truly Canadian Legal Podcast

Brenda Agnew is back, this time co-hosting with Charles Gluckstein as they sit down with Chris Clifford and Ted Bergeron, the founding partners of Bergeron Clifford LLP. In this episode, they chat about how legal practices are evolving, touching on how technology, diversification, and the challenges of life after COVID have shaped their approach. From growing their firms and embracing data-driven decisions to expanding into new practice areas, it’s all about staying client-focused. They also chat about the importance of mentorship, firm culture, and how tools like AI are transforming the way...

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Episode 083: Understanding Personal Injury Law: The Importance of Expertise with Linda O'Brien show art Episode 083: Understanding Personal Injury Law: The Importance of Expertise with Linda O'Brien

Butter Torts: A Truly Canadian Legal Podcast

Brenda Agnew is joined by Linda O'Brien, a lawyer with Gluckstein Lawyers, to discuss the world of personal injury law. Linda breaks down the complexities of personal injury cases, from medical malpractice to sexual abuse, motor vehicle accidents, and more. Brenda and Linda delve into the different tiers of personal injury law firms, the importance of specialization, and why clients should do their homework when choosing a lawyer. They also address some of the challenges in the legal marketing world and emphasize the importance of putting the client’s well-being first.   Key Takeaways:...

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Episode 082: Healing Trauma with Horses: Exploring Equine Experiential Learning with Suzanne Coleman show art Episode 082: Healing Trauma with Horses: Exploring Equine Experiential Learning with Suzanne Coleman

Butter Torts: A Truly Canadian Legal Podcast

Brenda Agnew, your host, is joined by Diana Harris, Gluckstein Lawyers' intake coordinator, and her sister Suzanne Coleman, the founder of Horse&Hands. Suzanne introduces us to Facilitated Equine Experiential Learning (FEEL), a transformative therapy that uses horses to help individuals reconnect with their authentic selves. In this episode, they discuss how horses provide healing support to trauma survivors, including survivors of sexual abuse, by fostering trust, emotional regulation, and self-awareness. Suzanne shares her journey, the incredible wisdom of horses, and the remarkable...

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Brenda Agnew, your host, welcomes Linda O’Brien to today’s episode. Linda recently joined the Gluckstein family from a boutique litigation firm where she focused exclusively on civil litigation, defending tort litigants. She is now a key member of our Sexual Abuse group with the Jellinek Ellis Gluckstein team advocating solely for survivors of sexual abuse.

Over her almost 30 years of practice, Linda has appeared before all levels of courts in Ontario, along with appearances before numerous boards and at private arbitrations.

Linda is proud to be involved in initiatives to promote policies and practices to retain and advance women in law and to continue to serve as a mentor for many students and lawyers.

 

Key Takeaways:

[3:34] Linda talks about her work in the defense field before she started working for Gluckstein Lawyers.

[7:26] Linda highlights the value of being empathetic with clients.

[10:26] Brenda shares how she got the chance to speak in court after seven years of waiting.

[14:14] Linda shares how she chose the type of law she ended up working in.

[19:35] Linda discusses the importance of caring for clients and ensuring they are not retraumatized throughout the legal process.

[20:43] Is there a mind shift coming from the defense side to the plaintiff kind of work?

[25:23] Linda’s defense law background greatly benefits her work as part of the Sexual Abuse Group with the Jellinek Ellis Gluckstein team.

[26:57] What are some of the most challenging aspects of her work with the sexual abuse cases she takes at Gluckstein?

[31:21] Linda explains why causation is so complicated.

[33:10] How long does it take to resolve a historical sexual abuse case?

[37:45] No client goes to court for the money.

[42:01] Advocacy is a powerful work.

[42:57] Linda wishes she had no more work one day because that would mean no one would be suffering this way anymore.

 

Mentioned in this episode:

To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers.

 

Learn more about Linda O’Brien

 

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