The Mind Tools L&D Podcast
Hey listeners! No new episode this week, but we wanted to revisit this 2022 classic with Jane Bozarth because we thought it paired nicely with the latest edition of our L&D Dispatch newsletter. Do check out the newsletter Ross G discussed on our L&D Dispatch page, ''. Regular show notes below. --- In learning science, there are certain ideas that have leapt the fences of academia and seeped into the public consciousness. Often, these ideas gain traction because they feel intuitively true. But what does the data say? And how should we apply these ideas as learning...
info_outline 411 — Your questions answered (Part 1)The Mind Tools L&D Podcast
This week on The Mind Tools L&D Podcast, Ross G and Owen are diving into their L&D mailbag to answer your questions. We discuss: · Will there be more or less opportunity to make a meaningful living in L&D over the next five years? (via JD Dillon) · If we think of L&D as a product, what would you sunset and what would the top three candidates look like for development? (via Sean Brown) · What's more important to a Learning strategy and approach... Speed or Efficacy?...
info_outline 410 — Agile L&D puts the ‘human’ into ‘Human Resources’The Mind Tools L&D Podcast
This week on The Mind Tools L&D Podcast, we're putting the ‘people’ back into People Development and the ‘human’ back into ‘Human Resources, as we explore Natal Dank's book Agile L&D. Natal is the co-owner and director of PXO Culture, a consultancy firm on a mission to make HR, culture and change about humans. And her book, Agile L&D, is a follow-up to Agile HR. We discuss: Problems with a ‘traditional’ approach to L&D Tools and methods for prioritizing and organizing workloads Whether...
info_outline 409 — Communication skills for geeksThe Mind Tools L&D Podcast
Technical professionals have a high level of expertise, but translating that expertise for non-technical colleagues isn’t always straightforward. Whether you’re an engineer, a researcher, or even an L&D professional, how can you communicate in a way that resonates with your audience? This week on the Mind Tools L&D Podcast, Ross D and Owen are joined by Neil Thompson, founder of Teach The Geek, to discuss: why good communication skills are important for technical professionals; the specific challenges associated with technical...
info_outline 408 — Early careers: What if we teach them and they leave?The Mind Tools L&D Podcast
This week we’re revisiting an old adage: The employer who says, ‘What if we train our people and they leave?’ And the trainer who says, ‘What if we don't and they stay?’ As Talent Development Manager for Kew Green Hotels, Clare Sheppard knows all about this. She’s responsible for helping those who want to stay progress in their careers, while giving those who leave a great experience that they can carry with them into their next role. We discuss: · the types of colleague who fall into the ‘Early Careers’ bucket (it’s broader than you...
info_outline 407 — Revisiting 70:20:10: From learning to performanceThe Mind Tools L&D Podcast
Last week on The Mind Tools L&D Podcast, Ross G and Owen explored how the 70:20:10 model is being applied by three L&D Practitioners: Ceri Sharples, Cath Addis, and Carl Akintola-Davis. Today, we wanted to follow up on some of the challenges posed during that discussion with The 70:20:10 Institute’s Charles Jennings. What does it really mean to 'integrate learning into the workflow', and how does 70:20:10 move us towards a performance focus? We discuss: · Where the numbers ‘70’, ‘20’ and ‘10’ come from...
info_outline 406 — Revisiting 70:20:10: Theory into practiceThe Mind Tools L&D Podcast
Depending how you count it, 70:20:10 is almost 40 years old. The model provides a high-level outline of how we learn at work: 10% through formal learning, 20% through working with others, 70% through doing the work. The numbers get criticised, but this insight is widely accepted: Most of what we learn does not come from formal training. But how then should L&D practitioners apply the model to the work that they do? Is it still a useful concept after all this time? In the first of this two-part series, Ross Garner and Owen explore these questions with three practitioners: Ceri Sharples,...
info_outline 405 — What’s in your book bag this summer?The Mind Tools L&D Podcast
A summer holiday holds the potential for distraction-free reading. With that in mind, in this week’s episode our podcast team suggest books that hold lessons for L&D practitioners. Which might you take on holiday this summer? Book list Right Kind of Wrong. Why Learning to Fail Can Teach Us to Thrive (2023) by Amy Edmondson Counter-Intelligence: What the secret world can teach us about problem-solving and creativity (2024) by Robert Hannigan The Tyranny of Metrics (2018) by Jerry J. Muller How big things get done. The surprising factors behind every successful project ...
info_outline 404 — We're all too busy for your L&DThe Mind Tools L&D Podcast
According to a recent study from Ipsos, and commissioned by Amazon, 86% of respondents said that career development is essential, very or fairly important to them. But, in our experience, it tends to become a lot less important when the day-to-day demands of work crop up. So, in this week’s episode of The Mind Tools L&D Podcast, return guest Neil John Cunningham from Align Learn Do joins Ross G to ask why this is, and what to do about it. We discuss: How to build the credibility of your L&D function The extent to which marketing L&D...
info_outline 403 — How do we support more experienced managers?The Mind Tools L&D Podcast
In part three of our #BuildingBetterManagers series, Ross Garner and Nahdia Khan are joined for one last time by Dr Anna Barnett from the Mind Tools Insights team. If you’ve been listening along recently, we’ve already covered the capabilities that make a ‘good’ manager, and how we can develop them. In this week’s episode, we’re looking at how we support more experienced managers. We discuss: The long-term impact of early management training Differences (and similarities) between new and experienced managers How we can provide constant...
info_outlineDepending how you count it, 70:20:10 is almost 40 years old. The model provides a high-level outline of how we learn at work: 10% through formal learning, 20% through working with others, 70% through doing the work.
The numbers get criticised, but this insight is widely accepted: Most of what we learn does not come from formal training. But how then should L&D practitioners apply the model to the work that they do? Is it still a useful concept after all this time?
In the first of this two-part series, Ross Garner and Owen explore these questions with three practitioners: Ceri Sharples, Learning and Development manager at Somerset Bridge Group; Cath Addis, L&D manager at Ascential; and return guest Carl Akintola-Davis, Head of Leadership Development at Phoenix Group.
We discuss:
· The history and criticisms of 70:20:10
· How useful the concept is for discussing workplace learning with stakeholders
· How to think about the ‘70’, the ‘20’, and the ‘10’ when designing learning programs.
For more on the origins of 70:20:10, see this blog post from Charles Jennings of The 702010 Institute, who is joining us next week on the show.
Carl’s acronym for workplace learning was ‘Performance RECIPES: Reflection, Experimentation, Connection, Information, Practice, Environment and Support’.
In ‘What I Learned This Week’, Owen discussed a new paper from Nature, which didn’t really impress him: Bloom, N., Han, R., & Liang, J. (2024). Hybrid working from home improves retention without damaging performance. Nature, 1-6.
Ross learned the unfortunate fate of 440 squirrels.
For more from us, including access to our back catalogue of podcasts, visit mindtools.com/business. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.
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