QFF: How Taylor Victoria Built a 7-Figure Outsourcing Agency, Empowered Global Teams, and Leveraged Human-AI Co-Pilots to Transform Small Business Growth, Leadership, and Productivity in the Modern Entrepreneurial World. (Episode 751 - Taylor Victoria)
Release Date: 12/04/2025
From Spare Room to $5M Success: Michael Harvey of MDH Accounting on Building a 25+ Team, Mastering Fractional CFO Growth, Navigating AI Disruption, and Why Deep Client Relationships Became His Ultimate Business Advantage. (Episode 774 – Michael Harvey)
Grow A Small Business Podcast
In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews , founder of , shares how he grew his business from a spare bedroom startup into a multi-service firm with 25+ team members and nearly $5 million in annual revenue through steady, organic growth and smart hiring. He explains the power of networking, word-of-mouth referrals, and staying close to clients to build long-term trust and consistent growth. The conversation highlights how developing people, supporting flexible work, and focusing on team strengths became key drivers of sustainable success. Michael also...
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Katrina “Kat” of Artemis Factor: From Pharma Layoff to Building a 50+ Team Success, Bootstrapped Growth, Hiring Impacted Talent, Mastering Delegation & Turning Complex Pharma & Biotech Problems into Simple Actionable Solutions. (Episode 773 - Kat High
Grow A Small Business Podcast
In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews shares her journey from being laid off in the pharma industry to co-founding , a strategic consulting firm serving pharma and biotech clients. She explains how the business grew from three founders to a team of more than 50 people through bootstrapping and strong industry relationships. Kat highlights the importance of delegation, building the right support systems, and not trying to do everything alone. A unique part of her approach is hiring talented professionals impacted by layoffs and helping rebuild their...
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From 3 to 1,400 employees: Nicolas Bivero of Penn Brothers reveals how to scale global teams, build a remote workforce, and grow a BPO business over 12 years while adapting to AI, COVID changes, and worldwide client demand. (Episode 772 - Nicolas Bivero)
Grow A Small Business Podcast
In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews , founder of , shares how he built a global outsourcing company that grew from just three employees in 2014 to over 1,400 team members today. He explains how their employer-of-record model helps businesses hire and manage Filipino talent while ensuring compliance, payroll, and support. Nicolas discusses the impact of COVID on remote work adoption and how AI is reshaping roles while creating new opportunities. He highlights the importance of listening to clients and employees, continuously improving systems, and...
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How Danielle Hendon of Four Corners CFO traded opera for a six-figure fractional CFO firm. Learn her hard truths on beating burnout, the trap of hiring "mini-mes," and mastering delegation to grow a team of four. (Episode 771 - Danielle Hendon)
Grow A Small Business Podcast
In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews of shares how she transitioned from an opera singer to launching a successful fractional CFO firm during the pandemic. She discusses hitting six figures in her first year and scaling to a small team while learning the challenges of hiring and delegation. Danielle highlights the importance of marketing, trusting your instincts, and selling team members effectively. She also opens up about burnout, work-life balance, and how reducing her workload to 30 hours improved both business and family life. Her journey...
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Dr. Michael Filosi of Fullarton Park Dental: From 2 Chairs to Adelaide’s Largest Dental Practice with 18% Annual Growth, Building Strong Habits, Leading Teams, and Selling the Business Successfully in 2025 Exit Mastery. (Episode 770 - Dr. Michael Filosi
Grow A Small Business Podcast
In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews , founder of , shares how he transformed a small two-chair clinic into the largest dental practice in Adelaide through consistent growth and disciplined leadership. He explains the importance of building strong habits, developing a clear business identity, and gradually stepping away from daily clinical work to focus on leadership. Michael discusses the challenges of managing teams, maintaining culture, and handling stressful staffing situations while scaling operations. He also highlights the power of customer...
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Starting a Business at 50 From a Happy Hour Idea: Alesha Henley of A Dose of Insight on Leaving the 9-5, Doubling Revenue in 4 Years and Why Clients “Entrust Me With Their Babies” — Consistency Lessons for Service Businesses. (Episode 769 - Alesha H
Grow A Small Business Podcast
In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews , founder of , shares how she launched her marketing business at age 50 after a simple happy hour conversation turned into her very first client with 30 years of marketing experience, she successfully doubled her revenue within four years and built a team of four after leaving her secure 9-5 job. Alesha explains how consistency in marketing and truly understanding your ideal client became the backbone of her business success. One standout moment she shares is how clients “entrust me with their babies,”...
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From $50/hr consultant to building a $2M agency. Phil Risher grew Flash Consulting with a remote team of 18 by productizing services, mastering content & AI search, and adopting the mindset for 20%+ annual growth. (Episode 768 - Phil Risher)
Grow A Small Business Podcast
In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews , founder of , shares how he transformed from charging $50 per hour as a consultant into building a $2M digital marketing consulting business serving home service companies. He explains how niching down, productizing services, and focusing on solving real customer problems helped drive consistent 20% annual growth. Phil also discusses the mindset shift from hustler to leader, hiring and building an 18-person remote team, and buying back his time to scale the business. The conversation dives into why content and...
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Scaling from COVID Layoff to a Global Agency: How Sacha Awwa Built Sacha Awwa Marketing Group into a High-Growth Firm Securing $2.5K–$10K Monthly Retainers through Expert Strategy for Small Business Success. (Episode 767 - Sacha Awwa)
Grow A Small Business Podcast
In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews founder of Group explains how her agency helps small businesses avoid wasted marketing spend by focusing first on strategy and then execution. By combining go-to-market planning with tactical implementation, her agency now charges monthly retainers ranging from $2,500 to $10,000, helping companies grow through targeted and efficient marketing. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and...
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From Pro Ironman to 125+ Stockists: Daniel McDonnell’s Maple Movement Revolution – How Gut Issues Sparked a Natural Energy Gel Brand Scaling to $500K, 70K Months & National Growth Without Big Investors. (Episode 766 - Daniel McDonnell)
Grow A Small Business Podcast
In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews co-founder of , shares how severe gut health issues during his professional Ironman career led him to discover the power of maple syrup as a natural fuel source and launch Maple Movement. What began as a house-deposit gamble quickly evolved into a fast-growing gut-friendly energy gel brand now stocked in 125+ stores across Australia and New Zealand. Daniel opens up about bootstrapping the business, learning margins from scratch, managing rapid growth from his living room, and transitioning to a 3PL. He dives...
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From Fired to $25K Per Speech: Gail Kasper of Gail Kasper LLC Reveals the Real Secrets to Business Success, $600K Contracts, Authentic Leadership, Sales Mastery & Scaling from Solo to a Powerful Team of 5. (Episode 765 - Gail Kasper)
Grow A Small Business Podcast
In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews , founder of , shares her journey from being fired and starting with no money to building a thriving speaking and training business. She reveals how authenticity became her competitive edge and how mastering professional sales transformed her income from free gigs to $25,000 keynotes and $600K contracts. Gail breaks down the power of referrals, structured sales systems, and strong core values in scaling sustainably. She also opens up about leadership lessons, hiring mistakes, and the mindset required to handle...
info_outlineQFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse!
Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week.
Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends!
In this episode of Quick Fire Friday, host Amanda Jones interviews Taylor Victoria, founder of Level Up Outsourcing and host of the “She’s Making Millions” podcast. Taylor shares how she built a 7-figure outsourcing agency after struggling to find a job at 22. She explains how outsourcing transforms lives in the Philippines and why business owners must embrace AI as a co-pilot rather than fear it. Taylor highlights the power of personal development, time audits, and team alignment for high performance. She encourages business owners to explore AI tools and automate tasks to create freedom and grow their business.
Key Takeaways for Small Business Owners:
Embrace AI as a Co-Pilot, Not a Threat: AI won’t replace your business — but business owners using AI will. Stay proactive and learn new tools weekly.
Audit Your Time to Find What to Automate: Track your tasks for 1–2 weeks and use AI to identify what can be automated or delegated to free up your energy.
Invest in Personal Development: Your business grows when you grow. Events, learning, and self-reflection directly impact performance and results.
Build High-Performing Teams With Clear Systems: Review your team’s workflows, improve efficiency, and let people focus on high-ROI work by pairing them with AI tools.
Use Outsourcing to Scale Smarter: Global talent can transform your operations and create life-changing opportunities for others, especially in the Philippines.
Prepare Your Business to Be an Asset, Not a Job: Automating processes and reducing dependency on you increases business value — making it easier to scale or eventually sell.
One action small business owners can take:
According to Taylor Victoria, one action small business owners can take is to upload their weekly tasks into ChatGPT and ask which processes can be automated with AI, then commit to implementing one automation within the next seven days.
Do you have 2 minutes every Friday? Sign up to the Weekly Leadership Email. It's free and we can help you to maximize your time.
Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇
Quotable quotes from our special Grow A Small Business podcast guest:
AI won’t replace you, but the business owner using AI will replace your business — Taylor Victoria
Replace yourself with better systems, and you’ll earn a promotion in your own company — Taylor Victoria
Your business grows the moment you decide to grow yourself first — Taylor Victoria