319: Create a Team That Loves Your Business Like It’s Their Own with Kristy Smith
Release Date: 07/30/2025
HerBusiness
I recently walked away from one of my top money-making programs. Not because it didn’t work. Not because it wasn’t valuable. But because I felt it was no longer fully aligned with my business and personal goals. So in this episode, I’m revealing exactly how and why I made the decision to step away — and what questions you can ask yourself if you’re considering moving away from an offer or program yourself. This episode is for any woman business owner who feels a quiet nudge that something in her business no longer fits… even if it looks good on paper. Let’s talk about what it...
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Every business owner trying to scale beyond the solopreneur or micropreneur stage reaches this point. A ceiling (maybe a revenue plateau, maybe a leadership problem, maybe a team or leadership skill gap) that prevents getting to that next level. Good thing we have Chantel Gilbert, our 2025 HerBusiness Member of the Year and CEO of , here to tell us exactly how she did it. In this episode, she’s showing us how she stepped into the CEO role of her business in more than title alone — and scaled her 7-figure business. Here’s What You’ll Discover in this Episode: Chantel reveals the...
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There is a version of success that women in business are quietly handed… a script we’re meant to follow without question. The perfect businesswoman is polished, confident, always composed, and constantly pushing for more. She is dedicated, but not intimidating. Feminine but not weak. Ambitious but never TOO much. And guess what? She’s not real. In this episode of the HerBusiness Podcast, we’re breaking down the perfect business woman myth and exploring how external expectations and internal pressure shape the way we show up in business — and what it costs. Because success that looks...
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What if EVERY client project, business building campaign, or idea automatically appeared in your calendar… so you could sit down at your desk, ready to work? That’s not the reality for most of us as business owners. A huge chunk of time goes to project planning. But Belinda Weaver, copywriter, coach, and CEO of Copywriting Matters has discovered a brand new system that makes project planning SO much faster and more organised. Today, she’s sharing her ChatGPT Project Planning System (with all of the prompts she used!) so you can have your calendar auto-populated with tasks – taking the...
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As we step into December, MOST of the world begins to slow down. But for business owners… the end-of-the-year season can be one of the most stressful and hectic times. Maybe you want to rest and take a couple of weeks off — but you know that an entire new year of business is just around the corner. So how can you close out 2025 strategically, and then move into 2026 feeling ready (and rested!)? That’s how you’ll finish this episode of the HerBusiness Podcast feeling. Ready. Prepared. And able to finally relax. I’ll be walking you through a series of strategic reflection questions...
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I see so many business owners entering each new year already exhausted. That exhaustion? It originates from months before. Now is the time not just to plan out your 2026 — but it is the time to truly sit with your goals, and understand how you can accomplish them this next year. In this episode of the HerBusiness Podcast, I’ll walk you through the exact planning strategy I’m using to plan my 2026. And it is all about clarity, focus, and alignment. So if you’re already overwhelmed looking at what you need to get done next year… this is the strategy you need to follow. Here’s What...
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Doing “more” is the default setting for most women business owners. We strive for more revenue. More clients. More milestones. More targets. But what happens when we stop reaching for the moving target of “more”... and instead strive for “enough”? What happens if we prioritise balance, freedom, and fulfilment – and set our business goals to accomplish those standards? In this episode of the HerBusiness podcast, we’re talking about how you can plan your 2026 not just around ‘making things happen’ and productivity, but how you can actually use your business strategy to create...
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Burnout does NOT just come from doing too much… it comes from doing business in a way that isn’t aligned with who you ARE. In this week’s HerBusiness Podcast, I sat down with Melinda Cohan, author of Sustainable Success: Thriving in Business and Performing at High Levels Without Burnout. Melinda is revealing how so many business owners are unintentionally running on performance mode – pushing, proving, forcing – when what we truly want is to thrive with more flow, ease, and sustainability. We dive into how you can break free from depletion and step into a new model of success that...
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I have seen so many businesses with incredible potential fizzle out because the business owners are making this one mistake… Doing it all themselves. Staying stuck in the day-to-day. Letting admin eat up their time. Becoming the bottleneck that holds their business back. So on this episode of the HerBusiness Podcast, we’re talking about the real reason your business isn’t growing — and why delegation and automation are essential to getting unstuck. Here’s What You’ll Learn in the Episode: The red flags that show up when you’re trapped in a cycle of “busy work” (and why...
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So many women business owners believe that their sensitivity and emotions hold them back in business. That our empathy and passion must be muted in order to succeed. In this episode of the HerBusiness Podcast I sat down with counsellor and founder of the Self-Kind Hub, Erica Webb, to talk about being a highly sensitive entrepreneur — and why it’s actually a superpower for your business success. Being a highly sensitive person (or HSP) means you might feel rejection heavier, feedback sticks longer, and being visible online can leave you drained. You pick up on others emotions and feel...
info_outlineNo successful business owner reached their goals alone. We are supported not just by our external communities and networks – but our TEAMS. And our guest today is a trailblazer when it comes to building smart, rock-solid teams.
But how can you create a high-functioning, loyal team of people around you who care about the success of your business as much as you do?
Kristy Smith of Virtual Elves knows exactly how – as she has provided hundreds of clients with outsourced, highly skilled VAs. She is an expert on creating a loyal and supportive team culture and has so much to share with you about how to hire, manage, and grow with your team.
Here’s What You’ll Discover in This Episode:
- The invisible ties that keep you focused on the WRONG things in business and how the “30% Burden” creeps up and steals your time
- How to strategically identify what is taking your focus and preventing you from stepping into the CEO role (+ what needs to shift!)
- The “SADD” method: Kristy’s sworn-by framework that you should run EVERY task in your business through (this will make your business more efficient, and it will make you LESS sad )
- Why leaning on people around you – and constructing a support system – is essential to free your time
- How Kristy has developed such incredible loyalty within her team (with multiple team members working with her over a decade) – and why team culture is key
- The big mistake business owners make when outsourcing team members, and why transactional thinking can backfire
- How to prepare in advance to onboard, and why cultivating systems beforehand is essential
- The 3 things you need to do before hiring anyone (or hiring anyone ELSE!)
- Why building strategically over time and putting in place a strong foundation has paid off for Kristy in the long run (tortoise > hare)
- How Kristy built a team culture so good that all of her current managerial positions started not as new hires, but as loyal team members with potential
- And so, so much more
Mentioned in This Episode:
Need a highly-qualified VA? Check out Virtual Elves today