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The Brand Won't Save You

The Japan Business Mastery Podcast By Dale Carnegie Training Tokyo Japan

Release Date: 09/05/2024

278 Your Face Is the Firm: Master Persuasive Speaking show art 278 Your Face Is the Firm: Master Persuasive Speaking

The Japan Business Mastery Podcast By Dale Carnegie Training Tokyo Japan

Leaders Be Persuasive We’re judged by what we say and how we say it. In a video-first world, every leader is a Q: Why must leaders master presenting now? A: Everyone carries a camera, and rivals publish nonstop. Hiding means your brand fades while theirs compounds. Speaking is now table stakes for credibility. Mini-summary: Visibility is constant; skill must match. Q: Isn’t technical competence enough? A: No. “Good enough” communication stalls influence. The market hears the difference between average and outstanding—and rewards polish. Mini-summary: Competence...

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277 From Invisible to In-Demand: Speaking Grows Your Brand show art 277 From Invisible to In-Demand: Speaking Grows Your Brand

The Japan Business Mastery Podcast By Dale Carnegie Training Tokyo Japan

 How To Use Speaking To Promote Your Personal Brand We live in a publisher’s world. If you want speaking gigs that grow your brand in Japan, stop waiting to be discovered and start creating searchable proof of expertise.  Q: Where do I start with speaking if I’m not a writer? A: List ten buyer problems you hear repeatedly. Record short answers if writing is hard; transcribe later. Clarity beats polish. Mini-summary: Begin with your clients’ questions and answer them clearly. Q: What is a flagship article and why create one? A: Stitch related posts into one...

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Hire Hunters, Not Hope: Setting Realistic Sales Expectations show art Hire Hunters, Not Hope: Setting Realistic Sales Expectations

The Japan Business Mastery Podcast By Dale Carnegie Training Tokyo Japan

Really Understand Your Expectations Of Your Sales Team We hire people, expect instant results, then churn the headcount when numbers lag. In Japan’s tight market, that revolving door is costly. Here’s how to realign expectations with reality. Q: Are you hiring farmers when you need hunters? A: Farmers maintain; hunters create. In Japan, farmers are more common. Ask candidates where their current clients came from. Leads, handoffs and orphan accounts signal farming; proactive prospecting and conversions signal hunting. Neither is “better”—mismatch is expensive....

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275 Delegate Outcomes, Not Tasks: The Accountability Playbook for Japan show art 275 Delegate Outcomes, Not Tasks: The Accountability Playbook for Japan

The Japan Business Mastery Podcast By Dale Carnegie Training Tokyo Japan

Accountability In Your Team We all want accountable teams, yet deadlines slip and quality wobbles. People don’t plan to fail—but vague ownership and weak rhythms make it easy to miss. Here’s how leaders in Japan turn “own it” into a daily standard. Q: Where should leaders start? A: Start with time. Time discipline sets tone. Make planning visible, prioritise crisply and protect deep work for the tasks only you can do. When leaders respect time, teams respect commitments. Mini-summary: Your calendar sets culture; model time discipline. Q: Why do leaders become time-poor?...

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274 What Is The Right Length For Your Speech show art 274 What Is The Right Length For Your Speech

The Japan Business Mastery Podcast By Dale Carnegie Training Tokyo Japan

Why Do Speeches Often Go Too Long? Speakers love their words, but audiences only want what matters. The danger comes when speakers keep talking past the emotional high point. Once engagement peaks, attention begins to fade. Mini-summary: Speeches lose power when they drag past the point of maximum engagement. What Is the Risk of Having No Time Limit? When organisers set a limit, discipline is forced. But when speakers control their own slot, they often run long. Without boundaries, self-indulgence creeps in, and the speech becomes tiring. Mini-summary: Lack of limits tempts speakers into...

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273 Presenting Manufactured Products show art 273 Presenting Manufactured Products

The Japan Business Mastery Podcast By Dale Carnegie Training Tokyo Japan

Why Are Industrial Product Presentations Often So Dull? Industrial products are technical and specification-heavy. Salespeople often present them in dry, functional ways that mirror catalogues. Buyers tune out because they don’t just buy specs—they buy confidence, trust, and belief. Mini-summary: Specs alone don’t sell; buyers connect with confident, engaging salespeople. How Can Salespeople Move Beyond Features? Features are important, but benefits are what matter. A durable machine saves downtime and repairs. An easy-to-install product reduces disruption and costs. Linking benefits...

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272 Why Bosses Must Keep Learning to Lead show art 272 Why Bosses Must Keep Learning to Lead

The Japan Business Mastery Podcast By Dale Carnegie Training Tokyo Japan

Education doesn’t end with graduation. Leaders may attend induction sessions, compliance programs, or even prestigious executive courses overseas, but these experiences are too infrequent to sustain long-term growth. In Japan and globally, too many bosses stop learning once they hit senior ranks, focusing only on routines that keep the business running. But standing still in today’s world is as dangerous as making mistakes. Continuous learning is not optional—it’s the fuel that keeps leaders, teams, and companies alive. Why isn’t one-time executive training enough? Business schools...

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271 Avoid These Mistakes in Online Presentations show art 271 Avoid These Mistakes in Online Presentations

The Japan Business Mastery Podcast By Dale Carnegie Training Tokyo Japan

Video conferencing is now standard in business, but that doesn’t make online presenting any easier. Thanks to Covid, platforms like Zoom, Teams, and Webex are familiar, and technology has improved dramatically. Audio and video sync well, slides are easy to share, and features are stable. But while the tools have caught up, presenters often haven’t. Delivering with impact through a screen requires discipline, planning, and technique. Why isn’t online presenting easier despite better technology? The technology may work flawlessly, but the presenter still makes or breaks the session. Poor...

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270 Why Salespeople Can’t Wait for Marketing show art 270 Why Salespeople Can’t Wait for Marketing

The Japan Business Mastery Podcast By Dale Carnegie Training Tokyo Japan

Marketing plays a vital role in generating leads—through SEO campaigns, databases, white papers, and ads. But for salespeople, relying solely on marketing is a recipe for starvation. In Japan, where competition is fierce and decision-makers are shielded by layers of formality, sales professionals must take control of their own destiny. Success doesn’t come from waiting—it comes from disciplined activity, persistence, and a clear understanding of the numbers that drive results. Why can’t salespeople rely on marketing for leads? Marketing is powerful, but from a sales perspective...

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269 The Silent Killer of Leadership: Poor Listening show art 269 The Silent Killer of Leadership: Poor Listening

The Japan Business Mastery Podcast By Dale Carnegie Training Tokyo Japan

Dynamic leaders get results. They are resourceful, relentless, and often admired for their energy. But their very drive can hide a fatal weakness: poor listening. In Japan, where leaders must push hard against resistance to get things done, the risk of steamrolling staff and clients is even higher. The result is lost opportunities, frustrated teams, and organisations where only the boss’s voice is heard. Real leadership is not just about vision and energy—it’s about creating space for others to contribute. That begins with listening. Why do dynamic leaders struggle with listening?...

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My eyes are closing.  I am struggling to stay awake.  There is something about this presentation that is not working.  I thought, it must be me.   I must be tired.  Later however I realized the problem.  I was being lulled into sleep by the monotone delivery of the presenter.   

The brand by the way is gorgeous.  This is seriously high profile, a name that everyone knows and respects.  The name alone triggers images that are all first class.  The slides and videos he presented were all quality.  These people have money and they know about marketing very high end products. 

Our speaker had all of this powerful support going for him, yet the actual presentation was sleep inducing.  Why was that?  The brand is a passion brand, but there was no passion.  The brand is a great story, but the storytelling was minimal.  The delivery was wooden.  Measured, but wooden. 

Fortunately, despite his lifeless delivery, the brand is so powerful it can survive his attempt to murder it.  But what a wasted opportunity.  It is not as if this brand doesn’t have competitors.  He is their guy in Japan, so that is his job, every time, everywhere.

It was a good audience too.  These are people who appreciate a good brand, who are influencers, who can spread the message.  No one will bother though because they were not receiving any energy from this talk. 

Brands are being recreated every single day.  When the product is consumed that is a brand defining moment.  If the brand promise is not delivered when the product or service is consumed, then the brand is that much lessened.  If this continues, then the brand will disappear, vanquished by its competitors. 

If our man in Japan had given a high energy presentation, extolling the virtues of the brand, that would have been consistent with the positioning of the brand.  If you are representing a funeral home however, that would not be appropriate.  So obviously we need to be congruent.  This brand case though would be a great platform for enthusiastic storytelling and verbal passion for the brand.  Where were the gripping stories of high drama and intrigue, as they duked it out with their competitors across the globe and over the decades?  Where were the human dimension stories of the customers who were famous and fans. 

There was little or nor energy being transmitted to the audience. When we speak we have to radiate that energy to the listeners.  We need to invigorate them.  We do this through our voice and our body language.  It is an inside out process, where the internal belief is so powerful it explodes out to the audience.  They see we are convinced, we are believers and they become believers too. 

Let’s raise our energy levels up when promoting our company in a public presentation.  Make sure our voice is using all the range of highs and lows to get full tonal variety.  No monotone delivery please. We need to punch out hard certain key words and phrases, like the crescendos in classical music.  We need our body language to be backing this up, our gestures in sync with what we are saying.  We need to lift the energy of the audience through our personal power.