232 Don't Be Flat When Presenting In Japan
The Japan Business Mastery Podcast By Dale Carnegie Training Tokyo Japan
Release Date: 12/19/2024
The Japan Business Mastery Podcast By Dale Carnegie Training Tokyo Japan
Bosses get this wrong. The younger generation demands a new type of boss—someone persuasive, focused on their career development, and who is skilled as a communicator and coach. Japan’s demographic crisis makes meeting these demands even more critical. With fewer young people entering the workforce, competition for their loyalty is fierce. Employers unable to satisfy their expectations will lose talent to competitors or rely increasingly on non-Japanese workers to fill the gap. Statistics reveal the challenge: 35% of young Japanese graduates quit their jobs within three years. One key...
info_outlineThe Japan Business Mastery Podcast By Dale Carnegie Training Tokyo Japan
Don’t get this wrong. Good posture never goes out of style, yet many presenters struggle with it. Standing straight projects confidence, enables better breath control, and conveys energy. However, the presenting environment often tempts us into poor habits. Even seasoned performers—actors and singers—struggle with posture during award acceptance speeches. Instead of standing tall, they hunch over microphones, giving audiences an unflattering view of their bowed heads. These professionals, familiar with microphone technology, should excel at its use but often fail to adapt to the setup....
info_outlineThe Japan Business Mastery Podcast By Dale Carnegie Training Tokyo Japan
Nemawashi, translates to “groundwork” and is rooted in the practice of moving large trees. This intricate process—preparing roots, wrapping them, and relocating the tree—serves as a metaphor for meticulous preparation before decisions in business. In Japan, decisions are typically made before meetings, with the gathering itself serving as a formality to approve prior agreements. The groundwork involves engaging stakeholders individually, securing their buy-in, and addressing potential concerns. In contrast, Western decision-making often occurs during meetings, with open discussions and...
info_outlineThe Japan Business Mastery Podcast By Dale Carnegie Training Tokyo Japan
Don’t be delusional. Do you consider yourself moody? Perhaps not, but as a boss, your team may perceive you differently. Employees are keenly attuned to your every movement, tone, body language and expression, constantly evaluating your mood to gauge whether it's a good time to approach you with work-related matters. Your ability to mask emotions or maintain equilibrium amidst challenges significantly influences the workplace atmosphere. As the leader, your mood sets the tone for the day. A positive attitude can uplift the team, while a negative one can drag them down. The challenge lies in...
info_outlineThe Japan Business Mastery Podcast By Dale Carnegie Training Tokyo Japan
Stop wrecking your presentations. When delivering talks, many speakers separate their personal identities from the content, focusing solely on facts, data, and evidence. This approach, often favored by technical individuals, misses the opportunity to create deeper engagement with the audience. As an introvert, I understand the hesitation to share personal stories. However, keeping oneself out of the narrative is a significant mistake. Injecting personal experiences and insights into a presentation transforms it from theoretical to practical, resonating more deeply with the audience. Audiences...
info_outlineThe Japan Business Mastery Podcast By Dale Carnegie Training Tokyo Japan
Salespeople are ignorant. When interacting with Japanese buyers, personality differences play a more critical role than cultural differences. Understanding personality styles can help improve communication and sales success. A two-axis framework categorizes personality types: a horizontal axis measures from low assertion on the left across to high assertion on the right, and a vertical axis measuring people orientation at the top vs. outcome focus down below. Bottom right, the Driver type is highly assertive and outcome-driven. Often business founders, they value results over...
info_outlineThe Japan Business Mastery Podcast By Dale Carnegie Training Tokyo Japan
Stop being weak. The beauty, weight loss, fashion, and entertainment industries inundate us with images of unattainable perfection, leaving many feeling inadequate—too tall, short, fat, thin, or unsuccessful. It’s easy to fall into the trap of wishing for better circumstances: wealthier parents, a better education, or a more favorable start in life. But wishing changes nothing; the past cannot be undone. While mistakes, poor choices, and misfortunes may weigh us down, the key is to stop dwelling on what lies behind us and channel that energy into moving forward. To progress, we must act as...
info_outlineThe Japan Business Mastery Podcast By Dale Carnegie Training Tokyo Japan
Some MCs are idiots. At a sports related event filled with free-flowing drinks, idle chatter, and hundreds of attendees, the presentations quickly unraveled into a comedy of errors. The MC, tasked with introducing the main speaker, faced an uninterested crowd more captivated by their own conversations than the proceedings on stage. In a desperate bid for attention, the MC resorted to shooshing the audience, first gently, then with exaggerated, strident authority, as if addressing unruly schoolchildren. This tactic only drew ridicule, amplifying the noise and making the atmosphere even more...
info_outlineThe Japan Business Mastery Podcast By Dale Carnegie Training Tokyo Japan
Salespeople leave money on the table. The sales process doesn’t end with a signed agreement; delivery is the critical next step. Whether immediate or delayed, it’s often handled by someone other than the salesperson—usually agents, contractors, or back-office staff. Salespeople, meanwhile, quickly shift focus on new deals, leaving follow-up with buyers neglected. This is a common mistake that can cost opportunities and relationships. Instead, it is vital to schedule post-delivery meetings with buyers to ensure satisfaction, address issues, and explore further opportunities. A...
info_outlineThe Japan Business Mastery Podcast By Dale Carnegie Training Tokyo Japan
Japan discriminates against women in business. Former Prime Minister Abe’s modest targets for increasing female leadership numbers failed miserably. Abe’s campaign got nowhere, and with their tail between their legs, the Government significantly lowered their targets. This lack of progress is mirrored in Japan’s Rotary Clubs, traditionally male-dominated bastions within a global organization designed to foster professional connections and community contribution. Until recently, 94% of Japanese Rotary Clubs had no women members, including my own club. Since I joined in 2002, debates...
info_outline"The good is the enemy of the great" reminds us that competent speakers often fall short of their full potential, delivering presentations that are solid but forgettable. Many presenters lack that extra energy—the metaphorical "ten degrees of heat"—needed to elevate their talk from adequate to impactful.
An intelligent, prepared presenter can cover content, address questions, and complete their talk. Yet, without that added intensity, the presentation fades from the audience's memory almost instantly. The issue is usually a lackluster opening. When speakers start speaking at the same level as their pre-talk chatter, they fail to signal a shift to something meaningful, making it easy for the audience to remain passive.
Audiences arrive distracted, their minds already full, so the first words must forcefully capture attention. The beginning of a presentation should demand focus, with language that grabs listeners and prepares them to engage. Opening with a vivid story, an intriguing statistic, or a compelling quote can draw people in. These "hooks" are essential in creating a memorable experience.
This attention-grabbing start should also include physical tools like eye contact, voice modulation, and gestures. Using a strong voice and adding gesture strengthens the overall impact, forcing people to focus. Eye contact is essential, even with large audiences, as it creates a sense of connection and accountability. Directing focus to individuals for about six seconds at a time gives a sense of shared attention and purpose.
Physical positioning is another tool. Moving closer to the audience or adjusting posture to convey authority and warmth can amplify the connection. For example, standing over a seated crowd can add power to the speaker’s presence. These non-verbal cues, combined with vocal dynamics, engage the audience effectively.
Once a speaker has captivated the audience, the next task is maintaining that energy. Vocal variety, pauses for effect, and energy level must be sustained to prevent the talk from slipping into a monotone that loses attention. Pauses build anticipation and emphasize key points, making the talk more memorable.
A good start sets the tone for a powerful presentation. Sadly, many speakers start flat, stay flat, and finish flat, leaving audiences unimpressed and unengaged. Don’t let that be your presentation.
Action Steps
- Recognize that audiences are often inattentive at first.
- Understand you’re competing with short attention spans and various distractions.
- Use a strong opening to grab attention.
- Leverage voice, eye contact, body language, and positioning for impact.
- A powerful beginning makes it easier to sustain energy throughout.