Episode 06: How to craft irresistible offers that make your website a powerhouse of proof …and more
Release Date: 05/17/2019
Making Websites Win
A case study describing how we grew a company by 470% in a year.
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The remaining five features of winning websites: they sail past the competition; they grab and keep attention; they get prompt action; they thrive in an imperfect world; and they have a huge lifetime customer value (LCV).
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How winning websites manage complexity. If your visitors can’t see the wood for the trees, use this eight-step approach to managing complex sales.
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How to use guarantees to remove your visitors’ fear of commitment. And if your website doesn’t appeal to both early- and late-stage buyers, how to design unbeatable multistep funnels.
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Three more ingredients of winning websites: they make the benefits clear; they have irresistible offers; and they are trustworthy. As always, we’ll give you loads of techniques to make it easy to implement those things.
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The first three ingredients of winning websites: they are well-written, user-friendly, and they give people what they want. That’s easier said than done, so we describe priceless tools and techniques to ensure that your website outperforms your competitors’ websites in all three of those respects.
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Many more ways to identify why your visitors aren’t converting, including talking to “VOC aggregators”; creating a knowledge base of answers to your visitors’ questions; running user tests; using eye tracking; adding pop-up surveys; carrying out A/B tests; and analyzing your competitors’ websites.
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How to identify exactly why your visitors aren’t converting, using form-analytics software; live chat; cobrowsing; survey tools (and Golden Questions to ask); exit survey tools; on-page survey tools; “Give Feedback” buttons; your website’s search tool; search engines; method marketing; and becoming a face-to-face salesperson. Plus, an interlude (ice creams not included) on why it’s essential to empathize with your visitors.
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Why the world’s top websites are winning (and how yours can too). Techniques to identify exactly why your website’s visitors aren’t converting: tag managers, web analytics, click maps, and session-recording tools—and what to do if yours is a low-traffic website.
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Why this is the only book of its kind (and why its techniques will transform your website, your business and your career, like they have ours).
info_outlineThis episode covers the following chapters from the book:
- SECTION 3: PROBLEMS AND SOLUTIONS. THE MOST COMMON REASONS WEB VISITORS ABANDON—AND PROVEN, EASY-TO-IMPLEMENT FIXES
- Winning websites…make the benefits clear: if your visitors aren’t persuaded of the benefits, here’s what to do
- Winning websites…have irresistible offers: if people aren’t persuaded that your deal is great, here’s how to optimize it
- Winning websites…are trustworthy: if visitors are wary, here’s how to make your website a powerhouse of credibility and proof
How to get the most from Making Websites Win:
- To see all the resources mentioned in Making Websites Win, visit https://conversion-rate-experts.com/book-links/.
- All profits from Making Websites Win are donated to the charity Mary’s Meals. This version is free, but if you’d like to donate regardless (thanks!), visit https://www.marysmeals.org/.
- To keep up to date with new techniques for growing websites, get the free email newsletter from https://conversion-rate-experts.com/gifts/. When you join, you’ll also get some useful reports, including examples of winning pages that have more than doubled the sales of Conversion Rate Experts’ clients.
- To hear some additional useful how-to guides for improving websites, subscribe to our other podcast—the Conversion Rate Experts podcast—at https://conversion-rate-experts.com/podcasts/.
- To see almost a hundred interviews with companies whose profits have been transformed by the techniques described in this audiobook, visit https://conversion-rate-experts.com/clients-and-results/.
- If you notice anything you think is inaccurate, wrong, or missing, please let us know by emailing [email protected].
- If you’d like a bargain-priced copy of the eBook version of Making Websites Win—or a nice hardcover—visit https://conversion-rate-experts.com/book/.
- The authors are available for interviews, opinion pieces, and odd jobs around the home. Just email [email protected].