The Marketing 24-7 Podcast
I’ve noticed something about consultants. Most of them have the same frustrations when it comes to social media. I work with a lot of consultants and hear the same issues over and over again. Do any of these sound familiar? “I’m putting a lot of time and effort into social media, but not getting any meaningful results.” “I feel stuck, my business is stuck, and I don’t know what to do to get unstuck.” “I don’t really have any plan for how to use social media so I’m just randomly posting stuff.” If any of these resonate with you (and I bet several do), then...
info_outline How to guarantee SuccessThe Marketing 24-7 Podcast
People who grew up with Andy Warhol's art, music, and films will remember him for his famous line: In the future, everyone will be world-famous for 15 minutes. Those who knew him personally recall a different message from the artist. "In order to survive," he reportedly said, "everybody will have their 15 minutes of fame." Nevertheless, I feel that those who are still well-known at the 16-minute mark are most worth paying attention to. The people who fit this bill best are those who have had their moment in the sun, their lucky break or a taste of success and have been able to return from the...
info_outline First Impressions Can Be LastingThe Marketing 24-7 Podcast
When your marketing arrives in front of a prospect – email into an inbox, direct mail in the post, at somebody’s door or waiting room, a pattern interrupt on social media or as an advertisement; it can be perceived as either being an annoying pest or a welcome guest. You are working from home Imagine you are sitting, working from home. It’s around midday – and you hear knocking on your front door. Chances are it’s someone like an Avon lady or the Jehovah Witness. Because you have not invited anybody to come over, you think this is an annoying pest, and you are busy, so...
info_outline Beware Circles of Belief ReinforcementThe Marketing 24-7 Podcast
Most business owners and marketers do NOT know their enemy. Recently I have been looking to do some work for a financial advisor and I came across a comprehensive survey of 600 financial advisors, where they ranked their biggest obstacles to acquiring clients: (1) Competition from other advisors 64% (2) Financial misinformation, free advice, competing services, reviews, etc. online 16% (3) Interference by family and friends 13% (4) Client’s own fears, past disappointments with advisors, and distrust of them 7% In another comprehensive survey of over 3,000 unconverted client prospects who...
info_outline It is a Mistake to Try and Be All things to All PeopleThe Marketing 24-7 Podcast
It might seem strange, but you're better off appealing to a small group of loyal customers than trying to attract everyone. There's a fundamental rule in marketing that takes some discipline and some getting used to, but it's undeniably true: You can't be everything for everybody. It is a mistake to try and be all things to all people. In fact, it is a mistake to simply swell the numbers (for number's sake) – in many cases, growth is not automatically profitable, and in most cases, growth is achieved with new customers who will require cultural, product, service, and often price...
info_outline Why You Need A Point of Difference?The Marketing 24-7 Podcast
If you Google the term marketing consultant, you will get 748,000 results pop up. Each describing themselves as a marketing consultant and each attempting to describe themselves slightly better in one way or another than the other 747,999 of them. What a tough gig – what a failing proposition. So if you are a marketing consultant you have no choice but to put some energy into differentiation. You do not want to be what all the others are. So my first problem if I was touting for business through Google is I would have to confront how I describe myself. Same goes for a client of mine who is...
info_outline Why is scarcity powerful?The Marketing 24-7 Podcast
Why is scarcity powerful? The girls all get prettier at closing time. At least according to American country music artist Mickey Gilley in his 1976 hit. As opportunities, and the items they present, become scarcer, they are perceived as more valuable. This principle accounts for studies showing that: Tasters rated cookies as more desirable when they were scarce rather than abundant; Consumers rated phosphate detergents as better once their use was prohibited by government decree; College students rated their cafeteria food higher when they learned that it would...
info_outline Are You an Arms or Legs person?The Marketing 24-7 Podcast
Sales are like legs day. Hard and brutal. Punishment! Yet, when you work out legs, you're also activating muscle fibres in the rest of your body, arms, shoulders and even back. Just the same fashion, when you work in sales, you're activating muscle fibres in your marketing skillset as well. So, the best advice you could ever give a business owner is to start doing some sales. The tension between marketing and sales In most struggling organisations, there is tension between the sales team and the marketers. Sales team complain that leads are lousy and insufficient. Marketing complain that sales...
info_outline Time to get your hands dirtyThe Marketing 24-7 Podcast
Look at business like a play or a music concert. You create the show, hire the actors and the producer and the director, build the set, and perform three or four times in your hometown city. You’ve spent all this time and energy putting on an awesome performance. What happens next? You take the show on the road. Podcast TranscriptLook at business like a play or a music concert. You create the show, hire the actors and the producer and the director, build the set, and perform three or four times in your hometown city. You’ve spent all this time and energy putting on an awesome...
info_outline How to KILL your productivityThe Marketing 24-7 Podcast
If you wonder why everything made is defective, why everybody makes so many mistakes, why nobody can concentrate, why people seem stupid, and why productivity sucks, here is the very simple answer: according to recent research reported in Business Insider, the typical person checks their smart-phone at least 2,617 times a day. Also, 72% of people grab their phones immediately after waking up. In a 16-hour day; hours awake, there are 960 minutes. That’s all. If the stop, check something on smart-phone, re-start other activity requires an average of only 10 seconds (which I doubt), then...
info_outlineIf you Google the term marketing consultant, you will get 748,000 results pop up.
Each describing themselves as a marketing consultant and each attempting to describe themselves slightly better in one way or another than the other 747,999 of them.
What a tough gig – what a failing proposition.
So if you are a marketing consultant you have no choice but to put some energy into differentiation.
You do not want to be what all the others are.
So my first problem if I was touting for business through Google is I would have to confront how I describe myself.
Same goes for a client of mine who is an accountant (385,000 search results in Perth WA alone), sure his practice is Xero certified but so are 70% of the other 385k.
Here too a point of difference is desperately required.
In fact, describing yourself as Xero certified is the wrong way to present yourself for two reasons.
One, nobody really wants that. They want outcomes. They want benefits, they want assets. They want things that work. They want information. They want the ability to manage their business effectively. Those are the things they want.
In my world, everybody says, I can do your marketing, I can do your this, I can do your that as well. But that, simply tells us what not to say.
What I do for clients is i make a list of the 10 things everybody in the category is saying, and then I know what to rule out in the messaging.
You have to position yourself as something other than what everybody else is saying.
Being just a marketing consultant or being a Xero certified accountant, or whatever it is, is simply a tool in the toolbox rather than what you are.
In my case, I am there to help my clients exploit an opportunity or to drive growth, expansion, revenue improvements, or profit improvements.
Nobody really wants just marketing.
And if they do, they're buying it as a commodity from the cheapest provider that they can get it from.
So I'm never starting from the position of, well – “I do marketing for food”.
One of my biggest clients – started as wanting a brochure.
5 solid years later and they have expanded into international markets and diversified from B2B and now into wholesale direct, I have become an integral part of their business. And guess what – that didn’t happen with just a brochure.
Back to my Accounting client.
The second thing is it only matters that there's 385,000 other accountants of which 70% are Xero certified in Perth WA, if you are being seen, if you are showing yourself to, or presenting yourself to the same people as they are, at the same time as they are.
If you play that game, it is somewhat like a Tinder profile.
That puts all the power on the other side. 50 guys all in a line. Where there's eight women looking, is not a good scenario, unless of course, you are Brad Pitt.
So it's not the situation you want to put yourself in, and that's why you need what I call a client generation system, a means of extracting a prospect out of the market so that they aren't paying any attention to the other 385,000 and are only paying attention to you.
In this fashion, it doesn't matter if there are 385 or 3,850, and it doesn't matter if they're all saying the same things. It doesn't even matter if you are saying the same things, as long as you're the only one saying it to them at the particular moment.
So, this is about, picking target markets, getting people in them to raise their hands, step forward and, step into your web.
Typically, I like to do this by having them request information to solve a vexing problem or to exploit an opportunity, and then I will slam the door behind their back, and I am the only one communicating with them, again and again and again over some period of time until they take action.
When you have that type of system in place, it greatly diminishes the importance of needing a differentiated message.
So in my feeder system that brings me a client, there's actually what I like to call nine points of entry or doors into it.
Prospects come into my world knowing about me, or at the very least heard of me and how I do things.
Preferably it is via a referral, or maybe it was through my newsletter, maybe through one of my books, maybe by hearing me at a seminar, or perhaps even by listening to this podcast.
Generally, they have met me, encountered me, or at least read my stuff or heard my stuff or better yet heard from people who are my clients,
Thus!
I don't really need a big, differentiated message about me.
I really don’t need to spend too much energy in explaining my background, my education, my credentials, or why I'm better than any other marketer. The importance of all that diminishes enormously because by the time they are talking to me about marketing for them.
I'm the only one they are talking to, and they are not even thinking about shopping me and my price around.
So there's two pieces to this puzzle. There's the message piece of what you say about yourself. How you position yourself in terms of beneficial outcomes, not tools in your toolkit.
The second piece of this puzzle is how you feed potential clients into a closed room where you are the only one talking to them in your category.
And when you combine those two things, you really have a lot of power in the marketplace.