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Self-Awareness for Frontline Supervisors: Gaining Clarity to Improve Relationships and Team Performance with Nikki Langman #44

Manufacturing Greatness | Productivity | Retention | Profits | Continuous Improvement | Safety | Workforce Development | Labor Challenges | Skills Gaps | Industry 4.0

Release Date: 07/28/2021

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Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and  to subscribe to Trevor’s monthly newsletter. If you have questions regarding workforce development in manufacturing operations in North America, email me at and we will propose it in the project scope of research. Why are manufacturing organizations struggling to recruit and retain great people? Let’s find out together! Manufacturing...

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More Episodes

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor’s monthly newsletter.

Now, let’s jump in!

00:00 - Intro

00:28 – Nikki Langman intro

00:51 – Emotional Intelligence and Safety in manufacturing

03:29 – Safety: the common denominator

03:57 – Safety is a ‘safe’ word – emotional intelligence not so much

05:03 – Taking ‘emotion’ out of the mix

06:02 – Psychological Safety training

07:48 – Results: 86% LTI(Lost Time Injury) reduction!

09:12 – Talking about trust, communication, accountability people make better choices

10:00 – Emotional Intelligence training can save lives

10:15 – The Genos Emotional Intelligence model

11:00 – The most impactful: Self-Awareness and Self-Management

13:50 – Opportunities for compromises. Really?

15:19 – The Leader’s overall presence and empowerment

17:03 – Managing emotions for a positive outcome

18:25 – A story of Shawn’s journey and realization – a life-changing impact

20:43 – You just don’t know what others are going through – ever

21:46 – Awareness of those around

22:06 – We cannot inspire others if we can’t inspire ourselves

23:06 – Becoming more self-aware

24:10 – The Wet Bathing Suit feeling

26:30 – What’s the trick to getting out of it as soon as you can? It’s time to Pause.

27:21 – Discomfort? An invitation to Pause.

29:04 – Tough conversations

29:50 – Closing

30:22 - End