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79 Finding the Fuel for Great Conversations with Phil M. Jones

Mindfulness Manufacturing

Release Date: 11/30/2022

122 Good People, Bad Process: How to Measure and Improve Your Team with Martin Low show art 122 Good People, Bad Process: How to Measure and Improve Your Team with Martin Low

Mindfulness Manufacturing

Results matters! Whether you’re looking at safety, quality, or productivity, you and your team want to know how you’re performing. But when it comes to people, it can be difficult to measure your return on investment. In this episode, guest Martin Low walks us through the best strategies for measuring your team, plus shares great insights on why people matter most in your organization. Martin is the founder and CEO of On Plane Consulting, where he helps organizations transform and improve by building and leveraging their people capabilities. He also has over 20 years of human resources...

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121 Why We Need Storytelling on the Manufacturing Floor show art 121 Why We Need Storytelling on the Manufacturing Floor

Mindfulness Manufacturing

Stories resonate with people, which makes them a valuable tool for sharing information, seeking new outcomes and connecting with your team. So let’s bring more storytelling to the manufacturing floor! In this episode of Mindfulness Manufacturing, meet guest Trevor Perry. Trevor is an award-winning speaker, author, and perspective-changer, who uses his unique perspectives and love of storytelling to help others find their own light and improve their influence in the world. In this episode, Trevor shares his journey of finding his storytelling passion, and discusses why leaders should...

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120 How to Unlock Your High-Performance Potential with Mike Mooney show art 120 How to Unlock Your High-Performance Potential with Mike Mooney

Mindfulness Manufacturing

How can we bring more mindfulness to the manufacturing floor without comprising speed or efficiency? With a background as an award-winning senior executive for agencies, brands, and team properties in NASCAR, IndyCar, and Formula One racing, Mike Mooney knows all about speed! He now uses his unique background to help leaders accelerate culture, unlock potential, drive opportunity, and create traction. In this episode, Mike shares why humans are high-performance vehicles, and how leaders can use presence, intentionality, and curiosity to improve communicates, reach creative outcomes, and...

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119 Your Blueprint for Building Trust with Justin Patton show art 119 Your Blueprint for Building Trust with Justin Patton

Mindfulness Manufacturing

Trust is the antidote to so many common issues that can occur on the manufacturing floor. But how can you build trust—both in yourself and with your team? Find out in this episode of Mindfulness Manufacturing with guest Justin Patton! Justin is a certified speaker professional and leadership presence expert, who challenges leaders to reimagine how they lead, love, and communicate. He’s also the author of and the recently-released The High-Impact Manager: Your Blueprint for Bringing Out the Best in Your Team. In this episode, Justin talks about the vital role trust plays in improving...

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118 Why Compassion and Connection are the Keys to Transforming Manufacturing with Karin J. Lund show art 118 Why Compassion and Connection are the Keys to Transforming Manufacturing with Karin J. Lund

Mindfulness Manufacturing

The manufacturing industry just keeps getting greater—and it’s all thanks to passionate, mindful leaders who show up every day ready to engage their teams, improve their mindset, and create an environment where people love to work. One of these leaders is Karen J. Lund, a bestselling author and keynote speaker with a long career in the steel industry. Drawing on her experience in the steel industry, Karin now leads the team at G-Power Global, an organization she founded to inspires corporate and organizational entities to lead with compassion while continuing to focus on productivity,...

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117 You Can’t Proceduralize Everything! With Jake Mazulewicz show art 117 You Can’t Proceduralize Everything! With Jake Mazulewicz

Mindfulness Manufacturing

When a mistake occurs on the plant floor, your mind might jump to one question: who caused this issue, and should I write them up for their mistake? But there’s a more productive approach you could be taking—and in this episode of Mindfulness Manufacturing, guest Dr. Jake Mazulewicz breaks it all down! With a background as a firefighter, EMT, and military paratrooper, Jake knows the challenges of high-hazard industries, and works with organizations to reduce errors and create safer, more reliable workplace environments. In this episode, Jake shares why you can’t procedularize everything,...

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116 Lessons for Navigating a Crisis with Confidence with Dave Sanderson show art 116 Lessons for Navigating a Crisis with Confidence with Dave Sanderson

Mindfulness Manufacturing

In 2009, total engine loss forced US Airways Flight 1549 to make an emergency crash landing in New York City’s Hudson River—and thanks to the quick actions of the pilot, flight crew, and passengers, all 155 people on board made it safely off the plane. Now known as “the miracle on the Hudson,” this harrowing incident offers up important lessons on staying calm under pressure, coping with traumatic challenges, and making every moment count. To learn more, let’s hear from a Flight 1549 survivor! Dave Sanderson is a nationally recognized leadership speaker and bestselling author, who...

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115 Put Your Core Values Into Action with Adam Hill show art 115 Put Your Core Values Into Action with Adam Hill

Mindfulness Manufacturing

In many manufacturing organizations, company values can be seen in plaques on the walls, but don’t show up in the behavior and language used on the shop floor. How can we get core values off the walls and into action? Find out in this episode with guest Adam Hill! Adam is the nine-figure CEO of a 4th generation family business, as well as a keynote speaker, bestselling author, and host of the top-rated podcast Flow Over Fear. Throughout his work, he helps leaders and other high achievers rise above fear and realize their ultimate potential in leadership and life. In this episode, Adam shares...

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114 How to Use Positivity to Improve Connection with Jon Gordon show art 114 How to Use Positivity to Improve Connection with Jon Gordon

Mindfulness Manufacturing

If you want to improve safety, quality, productivity, and results, the first step is looking toward improving connection. With more mindfulness and connection, your entire organization can thrive—and in this episode, guest Jon Gordon is here to show you exactly how you can improve connection and fight disconnect in your organization! Jon is one of the top three leadership speakers in the world, and his talks on mindset and leadership have inspired hundreds of individuals and organizations. He is also the bestselling author of 28 books, including one of my favorites, . In this episode, Jon...

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113 Finding New Perspectives Through Emotional Intelligence with Karine Leblanc show art 113 Finding New Perspectives Through Emotional Intelligence with Karine Leblanc

Mindfulness Manufacturing

“I’m great in my role and have valuable information to share . . . so why doesn’t anyone want to work with me?” If you’ve ever asked yourself this question, this podcast with guest Karine Leblanc is for you! Karine Leblanc is a bestselling author and international public speaker who uses her unique engineering background to help technical professionals bridge the bridge between technical brilliance and human connection. In this episode, Karine shares her personal story of discovering the importance of self-awareness and emotional intelligence, 4:10 – In any role, there is much more...

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More Episodes

On the manufacturing floor, have you ever walked away from a conversation feeling like you made a conversation more complicated? Or have you asked a team member to do something multiple times, then felt frustrated when they still didn’t do it? Your words might be the problem! In this episode of the Mindfulness Manufacturing podcast, Phil M. Jones is here to help! Phil is a master of influence and persuasion, and the author of international bestseller Exactly What to Say: The Magic Words for Influence and Impact. In this podcast, Phil breaks down how leaders can change their mindsets and language to find the fuel for sparking productive conversations, plus shares some of his insights on how we can all use our words to change the world.

3:00 – Leaders are often asked questions from their team, customer base, and others. As a leader, it’s not always your job to provide an answer. Instead, what you often need to do is add an increased layer of clarity.

4:30 – “Help me understand” is a very powerful phase. Example: instead of saying “why haven’t you done this safety check?” ask “help me understand why you believe it’s important that we need to do a safety check.”

5:30 – Don’t default to “tell” mode. Be curious and think about the best ways to serve your community and solve the problem.

6:30 – Questions are usually a strong way to start productive conversations.

8:00 – In great conversations, intentionality is key. This is important in all industries and even relationships outside work, like with your partner or children.

9:30 – Conversations should be fueled from a position of curiosity.

10:00 – If you don’t understanding someone’s context, your content is not going to get through to them. Take time to earn someone else’s context before you add more noise!

10:30 – To find someone’s context, try questions like “when was the last time . . .” or “how do you think it made us feel?”

11:11 – If you’ve told someone to do something multiple times and they’re still not getting it, the problem might actually be YOU and your communication

12:30 – Don’t focus on what you need to say. Ask yourself what the other person needs to hear to understand what you’re saying.

13:03 – “I’m guessing you haven’t got around to it . . .” is another impactful conversations starter that sets you up for productive dialogue and finding solutions.

13:30 – Let others “own” the solution.

13:37 – You don’t want an answer—you want things to get done!

16:45 – Even if you think you’re able to think quickly, time some extra time to think about what you need instead of just blurting out the first thoughts that come to mind

19:05 – People do things for their own reasons, not for yours

19:45 – Questions start conversations, conversations become relationships, relationships create opportunities, and from new opportunities you can drive new actions

22:45 – When you need to get someone’s attention, assume everyone is always busy and be dirct and intentional with your request

26:15 – Using the right words is important when communications by email, too. Don’t put too many questions into one email and be sure you give the other person something to respond to.

Connect with Phil M. Jones:

Website

Find additional resources at ExactlyWhatToSay.com

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