117 You Can’t Proceduralize Everything! With Jake Mazulewicz
Release Date: 05/15/2024
Mindfulness Manufacturing
What’s the secret to retaining your team members and creating an organization where people love to work? DigiKey, an electronic component manufacturing organization in Thief River Falls, Minnesota has it all figured out—and Shane Zutz, DigiKey’s vice president of human resources, is here to share the stories and insights behind DigiKey’s success! In this episode, Shane shares stories highlighting the importance of curiosity, empathy, and leadership presence, and offers simple-yet-powerful strategies manufacturing leaders can put into action to build trust, accountability, and...
info_outline 126 Transforming Your Approach to Retention with Cara SillettoMindfulness Manufacturing
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info_outline 125 Lessons for Saying Less and Learning More with Michael Bungay StanierMindfulness Manufacturing
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info_outline 124 Bringing Great Leadership to a New Plant: Stories from a Greenfield Site with Daniel KnechtMindfulness Manufacturing
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info_outline 123 The Tools You Need for Bridging the Uncertainty Gap with Jay BaerMindfulness Manufacturing
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info_outline 122 Good People, Bad Process: How to Measure and Improve Your Team with Martin LowMindfulness Manufacturing
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info_outline 121 Why We Need Storytelling on the Manufacturing FloorMindfulness Manufacturing
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info_outline 120 How to Unlock Your High-Performance Potential with Mike MooneyMindfulness Manufacturing
How can we bring more mindfulness to the manufacturing floor without comprising speed or efficiency? With a background as an award-winning senior executive for agencies, brands, and team properties in NASCAR, IndyCar, and Formula One racing, Mike Mooney knows all about speed! He now uses his unique background to help leaders accelerate culture, unlock potential, drive opportunity, and create traction. In this episode, Mike shares why humans are high-performance vehicles, and how leaders can use presence, intentionality, and curiosity to improve communicates, reach creative outcomes, and...
info_outline 119 Your Blueprint for Building Trust with Justin PattonMindfulness Manufacturing
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info_outline 118 Why Compassion and Connection are the Keys to Transforming Manufacturing with Karin J. LundMindfulness Manufacturing
The manufacturing industry just keeps getting greater—and it’s all thanks to passionate, mindful leaders who show up every day ready to engage their teams, improve their mindset, and create an environment where people love to work. One of these leaders is Karen J. Lund, a bestselling author and keynote speaker with a long career in the steel industry. Drawing on her experience in the steel industry, Karin now leads the team at G-Power Global, an organization she founded to inspires corporate and organizational entities to lead with compassion while continuing to focus on productivity,...
info_outlineWhen a mistake occurs on the plant floor, your mind might jump to one question: who caused this issue, and should I write them up for their mistake? But there’s a more productive approach you could be taking—and in this episode of Mindfulness Manufacturing, guest Dr. Jake Mazulewicz breaks it all down!
With a background as a firefighter, EMT, and military paratrooper, Jake knows the challenges of high-hazard industries, and works with organizations to reduce errors and create safer, more reliable workplace environments. In this episode, Jake shares why you can’t procedularize everything, including the way you handle errors and accidents, and offers great insights and stories about how to use connection and curiosity to improve safety, address errors, and strengthen your organization.
3:35 – Procedures and policies are the work that is imagined, and on the floor is how the work actually gets done
4:19 – The work as-done is almost always radically different than the work as-imagined
5:20 – Even when you have standards and people show up wanting to do a good job, you can still see issues that need to be addressed
6:44 – There will always be areas that absolutely need to have procedures in place
8:02 – There are also adaptive jobs, which leans less into procedures and more intro troubleshooting and tacit human knowledge
10:56 - In an ideal environment, both mechanistic and adaptive models are used and respected and needed
12:11 – There are four levels, ranging from strict procedurals to looser guidelines that show what to do, but not how to do it
15:36 – Tacit knowledge gets shared through conversations
16:22 – A way to share important information is to have frontline experts record videos sharing their insights to problems, especially those that are not covered in procedures
19:44 – Through conversation and connection, more knowledge is shared
21:58 – Debriefing also plays a central role
23:45 – If you have strong discipline, you’ll find more freedom
25:31 – In most situations, errors are signals, not defects
27:07 – When an error occurs, be curious and find the deeper cause of the problem
Connect with Jake Mazulewicz
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