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Employee Retention in Manufacturing for Frontline Supervisors: How Structure, Curiosity, and Accountability Build Strong Teams with Ken Handsaeme #161

Manufacturing Greatness

Release Date: 01/21/2026

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Manufacturing Greatness

  Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! In this episode, Brian Herriot shares insights on manufacturing leadership, productivity, and employee engagement for Operations Managers, Production Managers, Manufacturing Managers, and Shift Supervisors. Brian brings a practical, human-centered approach to help manufacturing...

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Employee Retention in Manufacturing for Frontline Supervisors: How Structure, Curiosity, and Accountability Build Strong Teams with Ken Handsaeme #161 show art Employee Retention in Manufacturing for Frontline Supervisors: How Structure, Curiosity, and Accountability Build Strong Teams with Ken Handsaeme #161

Manufacturing Greatness

  Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! How do you turn a one-machine operation into a thriving business? Find out in this episode with Ken Handsaeme, founder of On Time Precision. Ken’s unique journey started as a machinist, but when he decided he wanted a better retirement plan, he started his own business,...

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  Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! In manufacturing plants, the same leadership action can motivate one employee and overwhelm another. Why? It comes down to brain science, communication skills, and how leaders show up under pressure. In this episode, guest Falisha Karpati shares insights on manufacturing...

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Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit  and to subscribe to Trevor’s monthly newsletter. Now, let’s jump in! In manufacturing, it often feels like nothing matters more than performance. Leaders are told to hit their targets, keep the line running, and solve problems as quickly as possible. But performance alone rarely drives real career growth. If you want to advance in manufacturing...

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More Episodes

 

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor’s monthly newsletter.

Now, let’s jump in!

How do you turn a one-machine operation into a thriving business?

Find out in this episode with Ken Handsaeme, founder of On Time Precision. Ken’s unique journey started as a machinist, but when he decided he wanted a better retirement plan, he started his own business, initially operating out of a barn with a single machine. It eventually grew into a thriving manufacturing company serving military, aerospace, and medical customers — and helped Ken fulfill his retirement dreams.

In this episode, Ken shares the lessons he learned throughout his career, ranging from the importance of intentional leadership and the root causes of common operational problems to how curiosity-driven conversations and trust-building behaviors drive retention, accountability, and long-term performance. He also shares stories from his own career, giving a practical look at what it really takes to build a manufacturing business that can grow, endure, and succeed beyond the owner.

02:00 – Operational challenges on the shop floor often signal leadership and communication gaps rather than process problems alone

04:15 – Shifting from working in the business to working on the business enables leaders to focus on production leadership and long-term operational excellence.

05:30 - Protected time for quoting is essential to production flow, customer trust, and employee stability

06:45 – Connecting the top to the shop creates shared accountability

08:55 – To accelerate growth, leaders must balance hiring, retention, and capacity planning in manufacturing plants.

10:10 - Structured one-on-one conversations are a powerful tool for supervisor development and deeper team engagement in manufacturing.

11:30 - Curiosity-driven leadership conversations outperform traditional performance reviews in building trust and accountability.

14:00 – To reinforce trust, respect, and leadership credibility, prioritize employee conversations like customer meetings

16:40 –Involving operators in problem-solving and process improvement builds ownership and continuous improvement culture.

17:55 – Have transparent discussions on transparency in manufacturing management, including sharing expectations without overwhelming teams with financial complexity.

20:30 – Self-awareness, vulnerability, and trust in leadership are foundational skills in modern manufacturing environments.

21:50 - Consistent leadership behaviors create workplace culture that supports retention and manufacturing excellence.

23:10 – To prepare for succession, you need to build systems, people, and leadership beyond the owner.

Connect with Ken Handsaeme

Connect on Instagram: @kenhandsaeme