PPP 447 | How to Speak So People Actually Listen, with Michael Chad Hoeppner
People and Projects Podcast: Project Management Podcast
Release Date: 02/13/2025
PPP 459 | Redefining Success: Why IQ Might Not Matter as Much as You Think, with Adrian Kelly
People and Projects Podcast: Project Management Podcast
Summary In this episode, Andy interviews Adrian Kelly, author of . Drawing from history, behavioral science, and personal stories, Adrian offers a compelling redefinition of what it means to succeed. From his humble academic beginnings to building international ventures, Adrian brings a unique perspective on resilience, motivation, and identity. They discuss why IQ may be overrated and how something Adrian calls the “Point Guard Quotient” might better predict success. The conversation dives into increasing your luck, avoiding de-motivation, managing identity through career changes, and...
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PPP 458 | Dreading Monday Mornings? How to Find Joy in the Job You Already Have, with author Elizabeth Lotardo
People and Projects Podcast: Project Management Podcast
Summary In this episode, Andy welcomes Elizabeth Lotardo, author of . Drawing on insights from her book, Elizabeth shares a practical and empowering framework for navigating the everyday challenges that can drain energy and joy from our work lives--things like imperfect bosses, lethargic coworkers, and overwhelming workloads. The conversation explores how we often start a role with excitement, only to find ourselves disengaged over time--and what we can do about it. You’ll learn the key differences between purpose and passion, how to counteract unhelpful workplace narratives, and what it...
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PPP 457 | Virtual Communication Mistakes You Don’t Know You’re Making, with Andrew Brodsky
People and Projects Podcast: Project Management Podcast
Summary In this episode, Andy talks with Andrew Brodsky about his new book, . The discussion covers key topics, such as the impact of typos, the use of emojis and exclamation points, and the importance of timely responses. Andrew highlights the pros and cons of different communication mediums, offering evidence-based recommendations on when to use email versus meetings, and the benefits of cameras on or off during virtual meetings. Practical advice is given on mimicking language to build trust, improving small talk to enhance virtual hallway interactions, and preparing younger generations for...
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PPP 456 | Navigating Ambiguity with Confidence, with Kevin Eikenberry
People and Projects Podcast: Project Management Podcast
Summary In this discussion, Andy welcomes back Kevin Eikenberry to talk about his new book . They discuss how leadership complexity increases with career progression and how Kevin’s book offers practical guidance on managing ambiguity. The conversation delves into the concept of flexible leadership, the impact of uncertainty versus fear, the importance of context in decision-making, and why organizations should be seen as both machines and organisms. They also touch on the significance of rituals and handling paradoxes in leadership. If you're looking for insights on how to lead and deliver...
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PPP 455 | The #1 Mistake That Holds Leaders Back (And How to Fix It), with Janet Polach
People and Projects Podcast: Project Management Podcast
Summary In this episode, Andy interviews Janet Polach, author of They discuss the struggles that come with the journey of transitioning from tactical to strategic roles. Janet shares insights from her book on how to develop a strategic mindset, work through people, and stay authentic. The conversation covers key challenges in leadership, such as delegation, decision-making under ambiguity, and the importance of authentic communication. Janet highlights the benefits of structured thinking time and the potential pitfalls of empowerment. The episode provides practical advice for new and...
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PPP 454 | How AI is Changing Leadership (And What You Must Do Now), with Dr. Christie Smith
People and Projects Podcast: Project Management Podcast
Summary In this episode, Andy interviews Dr. Christie Smith, a visionary leader and author, about her new book . They discuss the disruptive impact of artificial intelligence and automation on various industries and how leaders can prepare for these changes. Christie shares insights on the unique challenges of modern leadership, as well as the importance of human-powered approaches. She emphasizes the need for continuous learning and adaptability, especially in a world increasingly reliant on technology. The conversation also touches on the concept of the Power Paradox, safeguarding connection...
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PPP 453 | How to Actually Look Forward to Mondays, with Corinna Freitag
People and Projects Podcast: Project Management Podcast
Summary In this episode, Andy welcomes Corinna Freitag, a coach and project practitioner, to discuss the importance of interpersonal skills in project management. They explore how to navigate workplace conflicts, the significance of understanding others, and the role of Lean Six Sigma in project management. Corinna shares her experiences and insights on coaching STEM professionals, particularly those who may struggle with communication and conflict resolution. The conversation emphasizes the need for emotional intelligence and adaptability in leadership roles. Andy and Corinna delve into the...
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PPP 452 | How to Build Bridges Across Divides at Work and Beyond, with Juliana Tafur
People and Projects Podcast: Project Management Podcast
Summary In this episode, Andy interviews Juliana Tafur, the inaugural director of the Bridging Differences Program at UC Berkeley’s Greater Good Science Center. The conversation explores practical strategies for bridging divides in a polarized world, both in personal and professional contexts. Juliana shares insights from her experiences growing up in a divided Colombia, her work in the U.S. post-9/11, and research on bridging differences. The episode also covers the psychological roots of 'othering' and offers practical advice for fostering connections despite differences. Additionally,...
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PPP 451 | Why We’re Still Bad at Listening (And How to Get Better), with Christian van Nieuwerburgh and Robert Biswas-Diener
People and Projects Podcast: Project Management Podcast
Summary In this episode, Andy interviews Christian van Nieuwerburgh and Robert Biswas-Diener, authors of the book . The discussion explores the concept of radical listening, distinguishing it from active listening and emphasizing the importance of creating genuine connections through intent, curiosity, and acknowledgment. Christian and Robert share personal anecdotes and practical applications of their listening framework, both in professional settings and personal relationships. They also address the impact of cultural differences on listening practices and provide tips for parents to improve...
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PPP 450 | Why Most Leaders Fail—And How to Avoid Their Mistakes, with Mark Miller
People and Projects Podcast: Project Management Podcast
Summary In this episode, Andy talks with Mark Miller about his book . They discuss the importance of having leaders who believe in and invest in their teams, contrasting common leaders with those who strive for uncommon greatness. The conversation explores Mark’s journey from a vocational track student to a senior leader at Chick-fil-A, highlighting lessons from his childhood and career. Key topics include seeing the future, engaging and developing others, the power of community in teams, and the importance of lifelong learning. If you're looking to level up your ability to lead, this is a...
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In this conversation, Andy talks with Michael Chad Hoeppner to discuss his new book Don't Say Um: How to Communicate Effectively to Live a Better Life. The book is packed with practical drills and insights to improve communication skills. Andy and Michael explore common misconceptions about public speaking, the importance of delivery over content, and practical exercises to enhance communication skills to help you become more confident and effective communicators at work and home.
Michael emphasizes that everyone is a public speaker in their daily lives and that good communication is fundamentally about being other-focused.
Want to speak in a way that people actually listen? This episode is for you!
Sound Bites
- “You do make a living by speaking.”
- "There’s no such thing as public speaking—there’s just speaking."
- "If you ever get advice that features the words ‘don’t’ and ‘just’ in a single sentence, you should probably run away from it."
- "Filler words aren’t the problem. They’re a symptom."
- "AI is about to give us perfect content. The real skill? Delivering it well."
- "If every time you speak, you’re trying to sound smart, you’re going to sound dumb."
- "Every time you say 'um,' your brain is asking for time. Give it the time—without the 'um'."
- "If you can tolerate silence, you’ll always sound smarter."
- "The first rule of better posture? Stop thinking about posture."
- "If you’re not getting better at speaking, you’re limiting your career without even realizing it."
Chapters
- 00:00 Introduction
- 02:16 Start Of Interview
- 03:52 Why Are We All Professional Speakers?
- 07:34 What Is Some of the Worst Speaking Advice?
- 11:09 What is Good Communication?
- 14:29 Why is Delivery More Important Than Content?
- 20:40 The GK Lego Drill
- 26:52 About Filler Words Like Um
- 31:32 What You Need to Know About Posture
- 39:19 Advice for Parents
- 44:08 End Of Interview
- 44:39 Andy Comments After The Interview
- 47:50 Outtakes
Learn More
You can learn more about Michael and his work at GKTraining.com/Michael-Chad-Hoeppner.
For more learning on this topic, check out:
- Episode 378 with Bill McGowan about his book Pitch Perfect.
- Episode 98 with communications expert Nancy Duarte.
- Episode 349 with Tina Kuhn about her book on communication scenarios.
Thank you for joining me for this episode of The People and Projects Podcast!
Talent Triangle: Power Skills
Topics: Public Speaking, Communication Skills, Speaking Tips, Leadership, Filler Words, Posture, Parenting, Storytelling, Project Management
The following music was used for this episode:
Music: The Fantastical Ferret by Tim Kulig
License (CC BY 4.0): https://filmmusic.io/standard-license
Music: Synthiemania by Frank Schroeter
License (CC BY 4.0): https://filmmusic.io/standard-license