Episode #573 - ScaleUp Radio Shorts: The Pivot Point: Moving from Busy to Impactful
Release Date: 02/13/2026
ScaleUp Radio
This week on ScaleUp Radio Shorts, Kevin and Louise unpack two fascinating recent conversations, one with Samantha Thurlow of In Collaboration, and one with Graeme Tennick of Tennick Accountants. Different sectors. Same pivotal moment. Both guests hit a point where “business as usual” stopped working, and had to rethink structure, mindset, and action to move forward. 🔎 What We Cover 1️⃣ The Associate Trap Samantha built her agency on a flexible associate model. It worked, until it didn’t. Growth meant more work… but not more profit. Flexibility became a ceiling. Her...
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In this episode of ScaleUp Radio, Kevin Brent is joined by Samantha Thurlow, founder of In Collaboration, a business support agency that’s grown from offering virtual assistant services to delivering full-service strategy, admin, and marketing. As her business evolves into a two-brand model, with the launch of Creative Bean Studios, Sam shares how she’s adapting to market shifts, overcoming growing pains, and preparing for the next stage of her scaleup journey. Key Takeaways Pivoting the Business Model: Sam transitioned In Collaboration from a flexible associate model to a hybrid employed...
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This episode of ScaleUp Radio is part of our Scale-Up Club spotlight series – a special format where we welcome back a previous guest to go deeper in a live Q&A session with our Scale-Up Club members. This time, we shine the spotlight on Dr. Serge Santos, also known as The Business Physicist – and for good reason. Serge brings a rare blend of financial acumen, physics-trained problem solving, and a deep passion for business legacy. From being made redundant in 2013 to raising £700 million and running three growing businesses under his Bedrock Enterprises group, Serge speaks with...
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In this punchy episode of ScaleUp Radio Shorts, hosts Kevin Brent and Louise Blunt unpack the sharpest lessons from two remarkably different guests – and the surprising connections between them. On one side: 🧠 Andrew Bloch; seasoned PR expert, co-founder of Frank PR, and now high-level "fixer" and M&A advisor. On the other: 🚀 Claudiu Cogalniceanu; scrappy startup founder of Sentrya, fighting phishing with tech while driving Uber to fund his dream. Despite being at opposite ends of the business spectrum, their journeys share deep truths about scaling, resilience, and self-awareness....
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In this episode of ScaleUp Radio, Kevin Brent is joined by Graeme Tennick, the founder of Tennick Accountants – a firm that’s challenging the traditional view of accountants as compliance providers by driving real strategic impact for clients and the wider community. Graeme shares how his firm has rooted itself in a compelling mission: to make lives better – for their team, their clients, and even the world. And this isn’t just a tagline. From the way they set goals with clients to how they measure internal performance and reward behaviour, it’s clear that purpose drives everything...
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In this special ScaleUp Club VIP session, we’re joined by Alina Stancu, co-founder of The Orange Notebook, for a focused and interactive discussion on what it really takes to build a high-performing team culture, even with a remote team or contractors. Through practical frameworks, lived experience, and powerful case studies, Alina guides us through how culture is either fuelling or silently stalling your business, and what you can do about it. You’ll hear: 🔸 Why most cultural breakdowns stem from missing safety and purpose – and why these two ingredients are non-negotiable. 🔸 How...
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In this special edition of ScaleUp Radio Shorts, Kevin Brent and Granger Forson dive into two recent interviews that couldn’t be more different on the surface; but reveal some remarkably similar lessons underneath. On one side, we have Aqeel Shamsul, founder of cutting-edge space biotech startup Frontier Space, turning microgravity into a drug development advantage. On the other, Tom Perry and Ella Chapman from Holloway Bond, redefining the approach to business rates recovery through data-led outreach and customer-first practices. From rocket science to rateable values, this episode is a...
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Granger Forson here from and on LinkedIn, and in this episode of ScaleUp Radio I’m joined by Tom Perry and Ella Chapman, founders of Holloway Bond. In just three years, Tom and Ella have quietly built a specialist business that champions companies who are unknowingly overpaying business rates. Rather than chasing every prospect, Holloway Bond flips the model on its head by using data to proactively identify who they can truly help, before ever picking up the phone. What stands out immediately is their integrity. Operating on a no-win-no-fee basis, they only take on...
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What if the future of drug discovery isn’t on Earth? In this episode of ScaleUp Radio, Kevin Brent is joined by Aqeel Shamsul, the visionary CEO and co-founder of Frontier Space, a UK-based space biotech company developing shoebox-sized biolabs to unlock the power of microgravity for pharmaceutical R&D. Spun out of Aqeel’s PhD at Cranfield University, Frontier Space is on a mission to make in-space research and biomanufacturing accessible, affordable, and impactful, and they’ve already achieved what few startups can: bootstrapping two space missions and securing over £1.3M in...
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In this ScaleUp Radio Shorts episode, Kevin Brent and Granger Forson compare the fascinating journeys of two recent guests: Samantha Mant, founder of Halcyan Water, and Sarah O’Neill, founder of The Cotswold Collective. While their businesses couldn’t be more different, one focused on water sustainability and the other on community-driven rewards, what unites both founders is their deep sense of mission and their ability to scale with authenticity. The conversation dives into: Why they started: One sparked by environmental impact, the other from a need for community. Marketing with heart...
info_outlineThis week on ScaleUp Radio Shorts, Kevin and Louise unpack two fascinating recent conversations, one with Samantha Thurlow of In Collaboration, and one with Graeme Tennick of Tennick Accountants.
Different sectors. Same pivotal moment.
Both guests hit a point where “business as usual” stopped working, and had to rethink structure, mindset, and action to move forward.
🔎 What We Cover
1️⃣ The Associate Trap
Samantha built her agency on a flexible associate model. It worked, until it didn’t.
Growth meant more work… but not more profit.
Flexibility became a ceiling.
Her pivot? Moving towards an employee model to build stability, culture, and long-term asset value.
Lesson: Convenience can quietly cap your growth.
2️⃣ Strategy Over Volume
Samantha also shared a key observation about marketing.
AI-generated content is everywhere. But engagement is dropping when there’s no strategy behind it.
More posts ≠ better marketing.
Clear positioning and thinking wins.
3️⃣ The Real Reason Businesses Don’t Scale
When Kevin asked Graeme the biggest barrier to growth, his answer wasn’t cash flow.
It was procrastination.
We are drowning in knowledge but starved of action.
His advice is simple:
Identify the biggest challenge in front of you, then take one immediate action to move it forward.
One action is progress.
4️⃣ 10x Requires Reinvention
Graeme referenced 10x Is Easier Than 2x, the idea that small growth can come from working harder, but exponential growth requires fundamentally changing how you operate.
You cannot 10x with yesterday’s structure.
🎯 The One Key Thing
If you feel stuck, don’t just push harder.
Change the structure or behaviour that’s holding you back.
🎧 Want More?
To hear Samantha’s full transition story and Graeme’s Client Impact Tree framework in detail, listen to their full episodes of ScaleUp Radio.
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This episode was created using AI