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659. How to Increase Your Technician’s Efficiency in 20 Minutes

Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service

Release Date: 06/04/2022

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Learn how to automate tasks, save time, and increase your profit. No Coding required! 👉 Enroll Today - ---------------------------------------------------- Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! In this episode, recorded live at EPIC 2025 in Orlando, hosts Tersh Blissett and Josh Crouch chat with Jen McKee, owner of Kee Hart Marketing and host of The Kee to Growth podcast. They explore how Jen’s early success with a plumbing client on TikTok led her to start her agency. She shares why simple videos and real storytelling help...

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Learn how to automate tasks, save time, and increase your profit. No Coding required! 👉 Enroll Today - ---------------------------------------------------- Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! In this episode, hosts Tersh Blissett and Josh Crouch chat with Kristen Deese, who is the Chief Financial Officer at The Virtual CFO for the Trades, Paradise Home Services, and AGS Installations, INC. Kristen shares how running home service businesses with her husband led her to help other owners understand their numbers. She explains...

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Learn how to automate tasks, save time, and increase your profit.No coding required! 👉 Enroll Today - ---------------------------------------------------- Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! In this episode, recorded live at Rilla Masters 2025 in Las Vegas, hosts Tersh Blissett and Josh  Crouch chat with Dustin Van Orman, Marketing Manager and President of Business Development and M&A at Any Hour Services - Electrical, Plumbing, Heating & Air.They explore how Dustin’s early love for fixing things led him to...

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More Episodes

In this episode, Billy is going to dive deep into job efficiency and how we can work to make our businesses 100% efficient through software and automation! You surely don’t want to miss this show!  

https://sera.tech/go/service-business-mastery/

Sera is all about time and efficiency!

[00:04:00] “And efficiency will allow you to offset these price increases because a large portion of the money spent on running these businesses is spent on inefficiencies, redundancy, and other such things. That is, after all, what Sera is all about. Isn't it about time? And if we can reduce everyone's time while increasing their efficiency, we'll see a significant improvement. So BillyGo, my HVAC and plumbing company, has been beta testing this thing for nearly three months now. And our efficiency has remained relatively high,” says Billy Stevens.

[00:05:00] “We're still double that, and we expect to see even more progress as time goes on”, he adds.

[00:06:00] Billy talks about how field service management software handles your day-to-day operations while working to increase the financial health of your business.

  • You can see your labor costs in real-time with their patent-pending job time efficiency reports!

A price book is a key to success, efficiency, and profitability!

[00:11:00] “The Price book is a living piece of our software. As a result, it is unique. It's not static.  It aids in the creation of these efficiencies. And without it, you won't be able to achieve the desired efficiencies’, says Billy Stevens.

  • “Sera makes it easy to modify and update each task, equipment item, and overhead expense separately or in bulk.”

Do you know what’s the most interesting part!? 

  • Price Book Updates in Less than 2 Minutes!

Billy Stevens recently joined Service Business Mastery Podcast and here are some key highlights from the show:

  • What makes job efficiency accurate?
  • The right KPI you need and why setting smart KPIs is important.
  • How you can make your business stand out and various aspects of the HVAC business.
  • About amazing software built for technicians 
  • The Simple Alternative To Outdated Software and Spreadsheets
  • How to achieve your business goals
  • How to increase office efficiency

Subscribe to Service Business Mastery on Apple Podcasts, Spotify, our website, or wherever you get podcasts to hear more such fascinating and insightful stories.

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