2025 Recap for Service Business Owners to Learn Real Growth Wins and Apply Them in 2026
Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Release Date: 12/24/2025
Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Contractors who do not own their customer list will lose. As AI, search, and digital platforms continue to change, relying on Google, ads, or third party platforms puts your business at risk. In this episode of Service Business Mastery, we break down why owning your customer list is no longer optional for contractors and service business owners who want to survive and scale in the next decade. Joshua Crouch and Tersh Blissett sit down with , founder of , to explain how contractors can protect their business by building direct relationships with their audience, increasing client loyalty, and...
info_outlineService Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
In this episode of the Service Business Mastery Podcast, host Tersh Blissett sits down with Ari Meisel, Founder of Less Doing and creator of the Optimize, Automate, Outsource framework. Ari is a globally recognized expert in business automation, productivity systems, and operational efficiency, with deep hands-on experience in the construction and skilled trades. Ari shares how extreme burnout and a Crohnโs disease diagnosis forced him to redesign how he worked, leading to a system that allowed him to reclaim time, reduce stress, and build a business that runs without constant owner...
info_outlineService Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
If youโre in the skilled trades like HVAC, plumbing, electrical, or any service where the phone rings with โHey, my system isnโt working,โ this episode of SBM, โWhat Homeowners Actually Wantโ with Zachary Dearing, co-founder of Mantel, breaks down real homeowner insights pulled directly from Mantelโs survey data. The conversation translates the findings of the Mantel's survey "Homeowner Shopping Attitudes Report 2025" (https://www.usemantel.com/survey) into practical takeaways, making it a cheat sheet into how homeowners think, choose, and spend. Hereโs why you should listen,...
info_outlineService Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Learn how to automate tasks, save time, and increase your profit. No Coding required! ๐ Enroll Today - ๐ Get Your 14-Day Free Trial with CallRail! ๐ Visit: In this episode of the Service Business Mastery Podcast, we sat down for an insightful discussion with Justin Deese, host of the Freedom Blueprint podcast and creator of the Service Manager Academy. We talked about how to turn top technicians into effective service managers. Hereโs what we cover in this episode: Common mistakes we see when promoting technicians to managers How to set boundaries with coworkers, friends, and...
info_outlineService Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Learn how to automate tasks, save time, and increase your profit. No Coding required! ๐ Enroll Today - ๐ Get Your 14-Day Free Trial with CallRail! ๐ Visit: __________________________________________ Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! In this episode of the Service Business Mastery podcast, Tersh Blissett and Josh Crouch talk with Darren Shaw. He is the founder of Whitespark, a company specializing in local SEO software and services, and a recognized local SEO educator with more than 45,000...
info_outlineService Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Learn how to automate tasks, save time, and increase your profit. No Coding required! ๐ Enroll Today - ๐ Get Your 14-Day Free Trial with CallRail! ๐ Visit: __________________________________________ Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! In this episode of the Service Business Mastery podcast, Tersh Blissett, Co-Founder & Chief Experience Officer at Trade Automation Pros, CEO of Service Emperor, Co-Host & Founder of Service Business Mastery Podcast, and Josh Crouch, Founder of Relentless Digital Marketing...
info_outlineService Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Learn how to automate tasks, save time, and increase your profit. No Coding required! ๐ Enroll Today - ๐ Get Your 14-Day Free Trial with CallRail! ๐ Visit: __________________________________________ Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! In this episode of the Service Business Mastery podcast, Tersh Blissett and Josh Crouch talk with Crystal Williams at AHR Expo 2025. She is the Co-Founder of Lemon Seed Marketing, Marketing Strategist at McWilliams Heating, Cooling, and Plumbing & Co-Host of From The...
info_outlineService Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Learn how to automate tasks, save time, and increase your profit. No Coding required! ๐ Enroll Today - __________________________________________ Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! In this episode of the Service Business Mastery podcast, Tersh Blissett & Josh Crouch chat with Danica Patrick, Race Car Driver, Host of the Pretty Intense Podcast, an Entrepreneur, and Motivational Speaker at Service World Expo. She shares how she transitioned from a successful racing career to building her own business ventures....
info_outlineService Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Learn how to automate tasks, save time, and increase your profit. No Coding required! ๐ Enroll Today - ๐ Get Your 14-Day Free Trial with CallRail! ๐ Visit: __________________________________________ Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! In this episode of the Service Business Mastery podcast, Tersh Blissett & Josh Crouch talk with Jen McKee at Epic 2025 in Orlando Florida. Jen is the owner of Kee Hart Marketing, a social media agency focused on helping home service businesses grow. Jen shares her...
info_outlineService Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Learn how to automate tasks, save time, and increase your profit. No Coding required! ๐ Enroll Today - ๐ Get Your 14-Day Free Trial with CallRail! ๐ Visit: __________________________________________ Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! In this episode of the Service Business Mastery podcast, Tersh Blissett talks with Luke Peters, Founder & CEO of Apex CEO Business Turnarounds, Former CEO of Newair and Host of The 8-Figure Product CEO Podcast. He shares how he grew a home appliance brand from a...
info_outlineLearn how to automate tasks, save time, and increase your profit. No Coding required!
๐ Enroll Today - https://bit.ly/3CZTDte
๐ Get Your 14-Day Free Trial with CallRail!
๐ Visit: https://www.callrail.com/sbmpod
__________________________________________
Welcome to the Service Business Mastery Podcast!
Visit our website for more episodes and insights! https://www.servicebusinessmastery.com
In this episode of the Service Business Mastery podcast, Tersh Blissett, Co-Founder & Chief Experience Officer at Trade Automation Pros, CEO of Service Emperor, Co-Host & Founder of Service Business Mastery Podcast, and Josh Crouch, Founder of Relentless Digital Marketing Solutions & Co-Host of Service Business Mastery Podcast, talk about the key strategies that can drive success for home service businesses. They share how pricing transparency, strong community connections, and effective marketing help businesses stand out and grow. They also discuss the role of AI tools in improving operations, saving time, and creating more content. Tune in to learn how to simplify your business focus and make smarter decisions for long-term growth.
In this episode, here's what you can expect to learn:
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Why pricing transparency and clear estimates can drive more leads and build trust.
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How community involvement and networking help businesses grow.
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The importance of focusing on one thing and avoiding distractions for success.
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Why AI tools and automation are key to saving time and improving operations.
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How simplifying your marketing strategy can lead to better results.
Timestamps โฐ
[00:00] - Recap
[02:36] - Episode Introduction
[05:48] - Building Strong Customer Relationships
[06:29] - Avoiding Information Overload & Staying Focused
[10:08] - 20+ Events, Hosting Their Own, and Keynote Training
[11:47] - Standout Events: BDR Spark, Branding & Differentiation
[13:49] - AI Trend Fatigue & Contractor Skepticism
[17:26] - Wearable AI โExternal Brainโ & Personal Productivity
[20:25] - First Major Keynote: Nerves, Preparation & Delivery
[23:01] - Speaking on Stage vs. Breakouts & Audience Dynamics
[26:55] - Biggest Interview Surprises & Data from Homeowner Surveys
[30:04] - Recommended Starting Episode for New Listeners
[34:11] - Industry Challenges: Tariffs, Regulations & Consumer Shifts
[37:34] - Embarrassing Moments On-Air & On Stage
[40:11] - Favourite Podcast Moments & Listener Reflections
[42:45] - Looking Ahead to 2026 & New AI Product Direction
[46:18] - What Topics Should We Cover in 2026?
[48:09] - Your 2026 Business Changes? Scaling Up or Down
If you found this conversation helpful, please leave us a review (5 stars would be greatly appreciated ๐).
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This episode is kindly sponsored by:
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CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!
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