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Roger Turnau - Taming the Backlog with Cost of Delay, A Conversation, SPaMCAST 796

Software Process and Measurement Cast

Release Date: 02/25/2024

Baselining Ideas for Improvement, Who Is Most Important, Essays and Conversations with Susan Parente, SPaMCAST 820 show art Baselining Ideas for Improvement, Who Is Most Important, Essays and Conversations with Susan Parente, SPaMCAST 820

Software Process and Measurement Cast

The Software Process and Measurement Cast 820 continues the story of Innovatech. In this installment, Emma “sells” baselining the flow to generate ideas for improvement and a starting point. The story of Innovatech is an allegory for how a data-driven improvement initiative can be bootstrapped with courage and perseverance. We also have a visit from  whose “Not a Scrumdamentalist” column delivers insights and advice. Susan and I discussed who the most important person on a team is and who isn’t. Learn To Tame Your Work Intake Beast! Work Intake Summer Camp is in session! ...

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Navigating Customer Data - Insights from Rudderstack's CEO, Soumyadeb Mitra, SPaMCAST 819 show art Navigating Customer Data - Insights from Rudderstack's CEO, Soumyadeb Mitra, SPaMCAST 819

Software Process and Measurement Cast

The Sofware Process and Measurement Cast 819 features our conversation with Soumyadeb Mitra, Founder and CEO of Rudderstack. We discuss the trials and tribulations of consolidating and effectively using customer data. Tools like machine learning and generative AI make generating insights easier but “easier” does not mean easy. We also discuss entrepreneurship and trust.  Soumyadeb Mitra is the Founder and CEO of RudderStack, the Warehouse Native Customer Data Platform (CDP). RudderStack helps data leaders drive revenue by making it easy to collect, unify and activate customer data...

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The Tale of Innovatech, Starting Over, Essays and Conversations with Keis Kostaqi, SPaMCAST 818 show art The Tale of Innovatech, Starting Over, Essays and Conversations with Keis Kostaqi, SPaMCAST 818

Software Process and Measurement Cast

This week we continue with the story of Innovatech, the business novella David Herron and I are writing. Innovatech, the once a tech darling is struggling. The delivery of new functionality used to be so easy. Now it isn’t, leading to all sorts of unproductive behaviors. Emma, the Director of Residential Construction Technology Products, leads a one-person crusade to wake the organization up before it approaches a death spiral.  We also have a visit from Keis Kostaqi. In this installment of her You Are Not Alone column we discuss how Scrum Masters need to adapt when organizations...

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AI and Agents In The Workplace, Oh My, A Conversation With Artem Koren, SPaMCAST 817 show art AI and Agents In The Workplace, Oh My, A Conversation With Artem Koren, SPaMCAST 817

Software Process and Measurement Cast

The Software Process and Measurement Cast 817 features our conversation with Artem Koren, co-founder and Chief Product Officer of Sembly AI. We talk about AI, the role of AI, and the impact of agents on the workplace.   Artem Koren grew up in New York City. He graduated from Columbia University with a degree in Computer Science and later attended the NYU Stern School of Business where he earned his MBA. Artem is passionate about using AI to enrich humanity and create positive change. He combines his experience as a systems engineer, product manager, management consultant, and...

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Goal Conflicts Cause Work Intake Problems, Finding Time To Concentrate, Conversations with Jeremy Willets and Jon M Quigley, SPaMCAST 816 show art Goal Conflicts Cause Work Intake Problems, Finding Time To Concentrate, Conversations with Jeremy Willets and Jon M Quigley, SPaMCAST 816

Software Process and Measurement Cast

A funny thing happened on the way to SPaMCAST 816, I had so much fun during our first Summer Camp session I talked Jeremy into letting me share the audio of our discussion on the podcast. We discussed goal conflicts, the first of eight work intake problems, from our book, Mastering Work Intake. If the video is more your style check out the video on LinkedIn and then join us at 11:30 EDT on June 16th. This week we also have a visit from . Jon and I discussed the question “If all work is collaborative, when do you find time to concentrate?” Learn To Tame Your Work Intake Beast! Jeremy...

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Mastering Work Intake Summer Camp! show art Mastering Work Intake Summer Camp!

Software Process and Measurement Cast

Earlier this year (JRoss Publishing) co-authored by Jeremy Willets and myself was published. The book focuses on the full pipeline that work follows as it enters and exits your organization, including the different types of work that enter at multiple levels and times. It is a must-read for agile coaches, Scrum Masters, product owners, project and portfolio managers, team members, and anyone who touches the software development process.  Mr Willets and I are announcing a free Work Intake Summer Camp. The camp will help across eight LinkedIn Live sessions and cover the eight primary...

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Prioritization and Deep Seated Issues, A Conversation With Jim Benson, Replay, SPaMCAST 814 show art Prioritization and Deep Seated Issues, A Conversation With Jim Benson, Replay, SPaMCAST 814

Software Process and Measurement Cast

This week on the Software Process and Measurement Cast we have a replay of an interview of Jim Benson from 2019.  Jim and I focused on prioritization and how prioritization can be a reflection of more deep-seated problems. One of the ideas Jim shares is that processes are the social contract for getting work done.  In the foreword of Mastering Work Intake, I wrote with (published in January 2024), we reflected that Mastering stood on the shoulders of Jim’s Why Limit WIP. Reflecting on this interview I continue to see the relationship between work intake and the travails of...

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Accountability and Responsibility Are Intertwined, Why Are There Still Testers, Essays and Conversations, SPaMCAST 813 show art Accountability and Responsibility Are Intertwined, Why Are There Still Testers, Essays and Conversations, SPaMCAST 813

Software Process and Measurement Cast

Accountability and responsibility are intertwined. In most businesses, the concepts are intertwined, and when hierarchies are present, layered. In other words, determining who is responsible and accountable is harder than deciding how many layers were in the seven-layer dip several hours after it has been served to a hungry softball team. Let’s use the example of developing a feature for a product for Innovatech, an imaginary firm. This ‘case study’ synthesizes several real-life stories. The story format protects the innocent and pokes fun at those acting like a “box of rocks.” This...

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Professionalize ML and AI, A Conversation With Brad Micklea, SPaMCAST 812 show art Professionalize ML and AI, A Conversation With Brad Micklea, SPaMCAST 812

Software Process and Measurement Cast

In this week’s SPaMCAST we speak with Brad Micklea, Founder & CEO of Jozu. We talk about the professionalization of AI and Machine Learning, the topic of Machine Learning Operations (MLOps), and why agile is integral to getting work done.  Brad is the Founder & CEO of Jozu and a project lead for the open-source Kitops.ml project, a toolset designed to increase the speed and safety of building, testing, and managing AI/ML models in production. This is Brad’s second startup, his first (Codenvy, the market’s first container-based developer environment) was sold to Red Hat in...

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Committees to Dodge Responsibility, Certifications, Essays and Conversations, SPaMCAST 811 show art Committees to Dodge Responsibility, Certifications, Essays and Conversations, SPaMCAST 811

Software Process and Measurement Cast

When I published Accountability vs. Responsibility I did not anticipate being drawn back into the discussion of whether committees can be accountable and responsible. Over the last few weeks, I have observed several “product meetings.”  In these meetings, consensus decisions are being made about releases, what they will contain, and a marketing approach. These are committee meetings. Is the committee accountable for their decisions and to whom?  It is not a moot point In mid-2008, I wrote “Responsibility, Got Some?”  As I considered the topic of accountability and...

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More Episodes

The Software Process and Measurement Cast 796 features a conversation with Roger Turnau. Roger and I talk about prioritization using the cost of delay. Every organization and team I have ever worked with has a backlog of work and lots of people screaming that their piece of the backlog is the most important. The cost of delay is an important tool to filter out the noise and it can be as nuanced as you need it to be.

Roger Turnau is an Agile Coach at Accenture. His mission is to empower and inspire leaders and organizations to create an environment where high performance feels effortless. His approach to achieving this combines an emphasis on psychological safety, building trust throughout the organization, and close attention to KPIs, OKRs and flow metrics to ensure durable results. For the past five years, Roger has specialized in enterprise and DevOps coaching, product development, and Agile transformations.

Contact Information

LinkedIn:  linkedin.com/in/roger-turnau

Website: gatheringagility.com (Blog)

Last Call for Cohort 1!
Slay Work Intake Chaos: Become a Master in 5 Weeks!



 

Based on Tom Cagley and Jeremy WIllet’s new book Mastering Work Intake, learn to diagnose and solve work intake anti-patterns to stop drowning in work. Work intake is the biggest challenge facing organizations today. If you don’t get work intake right, you won’t be in business for very long.

A 5-week cohort-based course, meeting weekly for an hour, includes teaching, peer feedback & discussion, feedback from the authors, time for Q&A, templates, and an electronic copy of our book, Mastering Work Intake: From Chaos to Predictable Delivery.

Are you ready to commit?  Join our cohort-based workshop. The first cohort is starting on March 1st, 2024. Details at https://bit.ly/3HEsKK7

 

Re-read Saturday News

This week we tackle two chapters of Actionable Agile Metrics Volume II, Advanced Topics in Predictability. Chapter 11, “Different Sampling Methods”. The chapter points out that random sampling techniques are just the tip of the iceberg in approaches. Chapter 12, ”What Percentile Do I Choose?”, discusses whether you always need to quote the 85th percentile range. The short answer is no but like most things, there is more to it than that. 

Buy a copy and get reading – Actionable Agile Metrics Volume II, Advanced Topics in Predictability.  

Week 1: Re-read Logistics and Prefacehttps://bit.ly/4adgxsC

Week 2: Wilt The Stilt and Definition of Variationhttps://bit.ly/4aldwGN

Week 3: Variation and Predictability  – https://bit.ly/3tAVWhq 

Week 4: Process Behavior Charts Part 1https://bit.ly/3Huainr

Week 5: Process Behavior Charts Part 2https://bit.ly/424O5Wc 

Week 6: How Much Data?https://bit.ly/47GVP24 

Week 7: Detecting Signalshttps://bit.ly/3SjwfdO 

Week 8: XmR Charts and the Four Basic Metrics of Flowhttps://bit.ly/48j5AU9 

Week 9: Myths and Other Considerationshttps://bit.ly/3SvfgVU 

Week 10: VoP, VoC, Predictability, Monte Carlo - https://bit.ly/3UGdxzT  

Week 11: Different Sampling Methods and 85 Percent or Bust - https://bit.ly/48paPlu

Next SPaMCAST 

In the Software Process and Measurement Cast 797 we ponder the question, should the process save us from ourselves in every circumstance? 

We will also have a visit from Jeremy Berriault who brings his Evolutionary Agilst™ Column to the podcast