Accountability vs. Responsibility Debate, Essays and Conversations w Jon M Quigley, SPaMCAST 809
Software Process and Measurement Cast
Release Date: 05/12/2024
Software Process and Measurement Cast
The Software Process and Measurement Cast 820 continues the story of Innovatech. In this installment, Emma “sells” baselining the flow to generate ideas for improvement and a starting point. The story of Innovatech is an allegory for how a data-driven improvement initiative can be bootstrapped with courage and perseverance. We also have a visit from whose “Not a Scrumdamentalist” column delivers insights and advice. Susan and I discussed who the most important person on a team is and who isn’t. Learn To Tame Your Work Intake Beast! Work Intake Summer Camp is in session! ...
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The Sofware Process and Measurement Cast 819 features our conversation with Soumyadeb Mitra, Founder and CEO of Rudderstack. We discuss the trials and tribulations of consolidating and effectively using customer data. Tools like machine learning and generative AI make generating insights easier but “easier” does not mean easy. We also discuss entrepreneurship and trust. Soumyadeb Mitra is the Founder and CEO of RudderStack, the Warehouse Native Customer Data Platform (CDP). RudderStack helps data leaders drive revenue by making it easy to collect, unify and activate customer data...
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This week we continue with the story of Innovatech, the business novella David Herron and I are writing. Innovatech, the once a tech darling is struggling. The delivery of new functionality used to be so easy. Now it isn’t, leading to all sorts of unproductive behaviors. Emma, the Director of Residential Construction Technology Products, leads a one-person crusade to wake the organization up before it approaches a death spiral. We also have a visit from Keis Kostaqi. In this installment of her You Are Not Alone column we discuss how Scrum Masters need to adapt when organizations...
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The Software Process and Measurement Cast 817 features our conversation with Artem Koren, co-founder and Chief Product Officer of Sembly AI. We talk about AI, the role of AI, and the impact of agents on the workplace. Artem Koren grew up in New York City. He graduated from Columbia University with a degree in Computer Science and later attended the NYU Stern School of Business where he earned his MBA. Artem is passionate about using AI to enrich humanity and create positive change. He combines his experience as a systems engineer, product manager, management consultant, and...
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A funny thing happened on the way to SPaMCAST 816, I had so much fun during our first Summer Camp session I talked Jeremy into letting me share the audio of our discussion on the podcast. We discussed goal conflicts, the first of eight work intake problems, from our book, Mastering Work Intake. If the video is more your style check out the video on LinkedIn and then join us at 11:30 EDT on June 16th. This week we also have a visit from . Jon and I discussed the question “If all work is collaborative, when do you find time to concentrate?” Learn To Tame Your Work Intake Beast! Jeremy...
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Earlier this year (JRoss Publishing) co-authored by Jeremy Willets and myself was published. The book focuses on the full pipeline that work follows as it enters and exits your organization, including the different types of work that enter at multiple levels and times. It is a must-read for agile coaches, Scrum Masters, product owners, project and portfolio managers, team members, and anyone who touches the software development process. Mr Willets and I are announcing a free Work Intake Summer Camp. The camp will help across eight LinkedIn Live sessions and cover the eight primary...
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This week on the Software Process and Measurement Cast we have a replay of an interview of Jim Benson from 2019. Jim and I focused on prioritization and how prioritization can be a reflection of more deep-seated problems. One of the ideas Jim shares is that processes are the social contract for getting work done. In the foreword of Mastering Work Intake, I wrote with (published in January 2024), we reflected that Mastering stood on the shoulders of Jim’s Why Limit WIP. Reflecting on this interview I continue to see the relationship between work intake and the travails of...
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Accountability and responsibility are intertwined. In most businesses, the concepts are intertwined, and when hierarchies are present, layered. In other words, determining who is responsible and accountable is harder than deciding how many layers were in the seven-layer dip several hours after it has been served to a hungry softball team. Let’s use the example of developing a feature for a product for Innovatech, an imaginary firm. This ‘case study’ synthesizes several real-life stories. The story format protects the innocent and pokes fun at those acting like a “box of rocks.” This...
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In this week’s SPaMCAST we speak with Brad Micklea, Founder & CEO of Jozu. We talk about the professionalization of AI and Machine Learning, the topic of Machine Learning Operations (MLOps), and why agile is integral to getting work done. Brad is the Founder & CEO of Jozu and a project lead for the open-source Kitops.ml project, a toolset designed to increase the speed and safety of building, testing, and managing AI/ML models in production. This is Brad’s second startup, his first (Codenvy, the market’s first container-based developer environment) was sold to Red Hat in...
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When I published Accountability vs. Responsibility I did not anticipate being drawn back into the discussion of whether committees can be accountable and responsible. Over the last few weeks, I have observed several “product meetings.” In these meetings, consensus decisions are being made about releases, what they will contain, and a marketing approach. These are committee meetings. Is the committee accountable for their decisions and to whom? It is not a moot point In mid-2008, I wrote “Responsibility, Got Some?” As I considered the topic of accountability and...
info_outlineSPaMCAST 809 features our essay discussing whether accountability and responsibility are ever separated in real life. In a corporate setting, if you are interested in instigating a no-holds-barred debate bring up the topic of the relationship between accountability and responsibility. Get your popcorn ready BEFORE you start the discussion.
We will also have a visit from Jon M Quigley who brings his Alpha and Omega of Product Development to the podcast. Jon and I discuss a nefarious form of micromanagement.
Learn To Tame Your Work Intake Beast!
Whether you’re creating, enhancing, or maintaining software products, work intake is a challenge you deal with constantly. Doing the right work at the right time can make or break your project, and there are surprisingly few resources to show you how to manage this process effectively. You need to know what your team is executing, what work is next, and the skill sets required to do the work.
Buy a copy of Mastering Work Intake: From Chaos to Predictable Delivery by Tom Cagley and Jeremy Willets
A testimonial!
“I wholeheartedly recommend this book for anyone who has suffered through work intake missteps in Agile teams and wants to find a better way to deliver predictable results.”
Purchase a copy of the book from:
JRoss Publishing: https://bit.ly/474ul6G
Amazon: https://bit.ly/3NWOKn0
Re-read Saturday News
We have just completed our re-read of Deep Work: Rules for Focused Success in a Distracted World by Cal Newport. Newport concludes with a reminder that working deeply is a skill for getting important stuff done. We can learn and hone the skills needed for deep work by putting in the effort. The author suggests that deep work is not a moral or philosophical statement, I am not sure. Aristotle stated the most important virtue is wisdom. Deep work is required to develop wisdom.
Remember to buy a copy of Deep Work: Rules for Focused Success in a Distracted World and read along.
Week 1: Logistics and Introduction - https://bit.ly/43fGAMX
Week 2: Deep Work Is Valuable - https://bit.ly/3TznAVd
Week 3: Deep Work Is Rare - https://bit.ly/4afglsG
Week 4: Deep Work Is Meaningful - https://bit.ly/3vRso09
Week 5: Work Deeply - https://bit.ly/4aQ5Uvq
Week 6: Embrace Boredom - https://bit.ly/3JoBDIB
Week 7: Quit Social Media - https://bit.ly/3Wk1dWK
Week 8: Drain the Shallows - https://bit.ly/4drJ7YX
Week 9: Conclusion - https://bit.ly/3WAGLRw
Next week we begin Flow by Mihaly Csikszentmihalyi (Buy a copy and read along - https://amzn.to/4b5kPmb). I have read parts of this book, not the whole therefore I am going into this read with imperfect information. My biggest worry, however, is learning to pronounce the Author’s name. I am wise enough to have already started practicing!
Next SPaMCAST
SPaMCAST 810 features our interview with D.J. Eshelman, author of Just Do This. One of the topics we will discuss is how badly implemented methodologies like Agile and DevOps are causing burnout in IT Services. Fighting words?