#156: Will Guidara Returns—Is Hospitality the Ultimate Competitive Advantage?
Business Made Simple with Donald Miller
Release Date: 01/08/2024
#172: Turn Up the Heat on Your Memorial Day Offer With This 3-Part Framework
Business Made Simple with Donald Miller
The marketplace can feel hectic during big promotional holidays like Memorial Day. So if you want to make it a record-breaking sales opportunity for your small business, there’s only one solution. Create an offer that's simply irresistible. That means you’ve got to understand what resonates for your audience and come up with a value proposition they can't say no to. With the shopping frenzy upon us, how do you ensure your offer not only stands out but calls out to the customers, compelling them to act immediately? This week, we’re diving into Part 2 of our 3-part series on...
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#171: How to Create an Irresistible Memorial Day Offer
Business Made Simple with Donald Miller
We’re all well aware of the shopping frenzy on Black Friday, but we tend to forget that other holidays like Memorial Day can be just as profitable. Many businesses miss out because they don't realize how ready their customers are to spend money during these holidays. With Memorial Day approaching—a peak time for consumer activity—not having a strong offer can mean squandering a massive chance to boost sales. So what steps can you take to ensure you have an irresistible offer prepared when customers are primed with cash and ready to buy? In today’s episode, host Donald Miller and...
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#170: Is It Time to Hire a Bookkeeper To Tackle Your Business Finances?
Business Made Simple with Donald Miller
Most entrepreneurs are great at making money, but they aren’t always great at managing that money. Let’s be honest: you didn’t start a business because you were passionate about bookkeeping. But you know that managing your cash flow well is the fuel that keeps your business growing. Between monthly reconciliations, quarterly reports, tax prep, and payroll—your business finances can get complicated fast. And doing it yourself—or even hiring the help you need—can be difficult and time-consuming. So what’s the best way to outsource your bookkeeping so you can save time and simplify...
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#169: How to Clarify Your Message and Grow Your Business
Business Made Simple with Donald Miller
Needing to clarify your message so more customers engage? Register for our upcoming StoryBrand Marketing Workshop May 7-8, 2024 at . In this virtual workshop you will learn directly from Donald Miller and Dr. J.J. Peterson how to create a clear message and walk away with a 5-part marketing plan to help boost revenue and grow your business. Register now at . -- Every savvy business owner knows that marketing is the key to survival, and your online presence is one of the most important parts of your marketing plan. It can turn casual browsers into buyers, and buyers into long-time...
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Coach Builder Part 9—The Essential Qualities of a Respected Coach
Business Made Simple with Donald Miller
Coach Builder is available now! Order it at and get an 8-step plan to become a self-employed business coach so you can make great money doing something you love every single day. -- What are the characteristics of a great coach? Knowing your field inside out is crucial, but there's something else just as important: soft skills. These are the skills that help you connect on a personal level, earn trust, and provide real value to your clients. Unfortunately, a lot of coaches overlook this area, focusing only on their technical expertise. They miss out on truly...
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#168: Amy Porterfield Takes Over!—Create a Winning Work Culture with These Trailblazing Tactics
Business Made Simple with Donald Miller
What if the secret to doing really well in business isn't about the newest tech or the flashiest ads, but about how happy and motivated your team is? A great work culture is key to growing your business. It's what makes people want to work for you, fuels innovation, and keeps things running smoothly even when times get tough. But cultivating such a culture isn't easy, especially with the ever-evolving changes in the modern workforce and inevitable challenges in the market. So if your workplace isn’t performing at its peak, don't worry—changing things for the better is possible and well...
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Coach Builder Part 8—Why Joining a Coaching Community Will Fuel Your Success
Business Made Simple with Donald Miller
Coach Builder is available now! Order it at and get an 8-step plan to become a self-employed business coach so you can make great money doing something you love every single day. -- Working for yourself as a coach is a double-edged sword. It gives you space to innovate and plan, but it can also lack the vibrant exchange of ideas that fuels growth. Dealing with the loneliness that comes with the job is a challenge because it means there’s no one to share ideas with, no different viewpoints, and no feeling of team spirit. If you’re not careful, it can stop you...
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#167: How to Make Feedback Conversations Less Horrible for Everyone
Business Made Simple with Donald Miller
Feedback is critical to making a team work well, but it can be full of traps for leaders who aren't careful. Often, feedback meetings become dreaded encounters, either avoided altogether or handled so carefully that they hardly lead to any good changes. Providing constructive feedback as a leader can feel like a tightrope walk, because your words carry a lot of weight and you don’t want to demotivate your team members. So how do you give feedback that’s kind but also helps your team members recognize where they’re falling short so they can grow? In this week’s episode, host...
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Coach Builder Part 7—How to Achieve Financial Stability as a Coach
Business Made Simple with Donald Miller
Coach Builder is available now! Order it at and get an 8-step plan to become a self-employed business coach so you can make great money doing something you love every single day. -- Are you a coach wondering where your next paycheck will come from? Many consultants and coaches are concerned about earning enough and growing their business. They’re anxious about maintaining a steady income, debating whether to quit their job for full-time coaching, and questioning if they can keep their business afloat during tough times. Simply hoping isn't enough to achieve...
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#166: Michael Bungay Stanier—Practical Tools for Handling Workplace Conflicts
Business Made Simple with Donald Miller
When we ignore conflicts in the workplace, it can actually make things worse. It can make people less interested in their jobs, cause good employees to leave, and ultimately impact the bottom line of your business. Sweeping conflicts under the rug doesn’t make them disappear. It makes them grow and fester which can lead to a toxic work environment and higher turnover rates. So what’s the best way to approach difficult conversations at work so that it fosters a culture of open communication and mutual respect? In this week’s episode, host Donald Miller and producer Bobby RIchards...
info_outlineJoin us on February 1 & 2, 2024 at Coach Builder Summit, the ultimate free livestream event all about helping coaches and consultants build and grow their businesses. Lock in your spot at CoachBuilder.com/CoachSummit.
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Business owners often find it hard to balance profitability with genuine customer care. If you’re too focused on getting things done quickly and making money, personal connections and customer service can often take a backseat. In a marketplace where business is often driven by the bottom line, how can you stand out by prioritizing relationships and exceptional customer service?
In this episode, host Donald Miller welcomes Will Guidara back to the show. Will is the author of Unreasonable Hospitality and the former co-owner and manager of Eleven Madison Park, which became the #1 restaurant in the world. They discuss how to bring genuine care and top-notch service into any businesses, not just the hospitality industry. Their conversation goes beyond just business tips, exploring deeper ideas about the importance of caring for people in a world where respect for our fellow human beings seems to be slowly diminishing. Don and Will also answer and coach through listener submitted questions (submit your questions at BusinessMadeSimple.com/Podcast) around how you can incorporate unreasonable hospitality into your business.
Has your faith in humanity been slipping lately? Tune in to learn how to respond to business challenges with care and compassion.
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