127 How to Demonstrate Your Expertise By Telling Stories (Encore)
Release Date: 04/04/2025
Strategic Storytelling
Most business advice says: “Show empathy. Tell clients you’ve been there too.” But here’s the truth: clients don’t care if you’ve walked in their shoes. What they care about is whether you understand their challenges—and whether you’ll treat them without judgment. In this episode of Strategic Storytelling, you’ll discover: Why oversharing personal stories can backfire with clients. The #1 rule of empathy that keeps clients from walking away. Three practical ways to show clients you “get” them—through words, processes, and stories. How to tell stories that build...
info_outlineStrategic Storytelling
How To Sell A Service No One’s Heard Of: Storytelling Strategies For Innovative Offers When you’re offering something that's new to your audience—whether it’s brand new to the world or simply unfamiliar to your audience—you face two major challenges: they're confused about what you offer and they don’t see the value of the service. In this episode of the Strategic Storytelling podcast, I will show you how to use story—not fluff, not oversharing personal problems—to create clarity, establish relevance, and communicate the impact of your offer. You’ll learn: The three reasons...
info_outlineStrategic Storytelling
What is the most important question to ask about storytelling? It's not "How much did this story express your feelings?" or "How much do you want to tell this story?" or even "What is the impact of this story?" It's "What is the business purpose of this story?" Why am I telling this story? Whats the ROI of this story? After all, when you tell a story in a business environment, you are investing time and/or money. Your story becomes a business tool. Is it worth what you invested? In this episode, I give you 3 questions to assess the ROI of your story. I explain: ...What we mean by...
info_outlineStrategic Storytelling
Storytelling can become more productive when you start with a template. And it’s not easy to find templates for business stories. In this episode, we explore a surprising (and fun) story structure for service-based solopreneurs, adapted from a holiday classic and inspired by Ann Handley’s Everybody Writes. This story template covers a lot of bases. It’s a variation of a success story. It focuses on the client, not the guide. It makes you think of your service as a problem-solving mechanism: What need do you fulfill? You will learn… …what makes this such a good...
info_outlineStrategic Storytelling
If you’ve ever been asked, “How did you get started?” you know how often this question comes up in podcasts, interviews, networking events, and client meetings. But instead of giving a throwaway answer to satisfy their curiosity, what if you could use that moment to attract your next best client? In this episode, we explore how you can transform the most common origin story question into a powerful marketing tool. You'll learn how to frame your response to show your passion, uniqueness, and credibility—without sounding scripted or obnioxious. You will discover: Why most people...
info_outlineStrategic Storytelling
We usually talk about the stories we tell about ourselves. We use stories to showcase our marketable qualities. We explain and promote our offers. In this episode, we flip the script. We focus on getting other people to tell their stories. Often their stories will be essential for our own marketing. For example, when you interview a podcast guest, you want that guest to tell an exciting story that will be memorable to your audience. When you ask for a testimonial, you want a story about how you helped the client. When you conduct client research or an intake interview,...
info_outlineStrategic Storytelling
We all hear that stories are powerful—but do they actually bring in sales? In this episode of Strategic Storytelling, I break down how stories make money for your business, both indirectly (as a smart marketing tool) and directly (by increasing conversions). You'll learn what makes a story profitable, how to align your storytelling with strategy, and what to avoid if you don’t want your content to fall flat. Whether you're writing a landing page, planning a campaign, or building your brand, this episode will show you how to use stories not just to entertain, but to earn. What...
info_outlineStrategic Storytelling
A Guide to Solopreneur Branding This book contains a detailed discussion of the archetypes discuss here. Free with Kindle Unlimited. FREE: What is your archetype? ...and then learn more about your archetype from my book. . I wrote this quite a while ago and it's still good. (an Educator). (a Role Model). (also a Role Model)
info_outlineStrategic Storytelling
What do invisibility, time travel, and telepathy have in common? It's not just a party game or a job intervew question, "Choose your superpower." These 3 storytelling superpowers that can transform your marketing. In this episode of Strategic Storytelling, we’ll explore how to: Make your writing “invisible” so your message becomes the star (not your clever wordplay) Use time travel to guide your audience from frustration to solution Tap into the power of telepathy to respond directly to your client’s unspoken desires Whether you're writing sales pages, emails, or social...
info_outlineStrategic Storytelling
IN this episode of Strategic Storytelling, we explore why your real, everyday stories—not dramatic or overly polished ones—are often the most powerful for your content. As an example, I talk about ]how comedian Loni Love stayed true to her voice despite pressure to "play a character," and how that lesson applies directly to your brand storytelling. If you've ever been told your story isn’t “exciting” enough, or you're not being "vulnerable" enough, this episode is for you. You will learn... Why “authentic storytelling” doesn’t mean airing all your struggles The...
info_outline"You're the expert." How do you feel when you hear those words?
You'd better get used to hearing that sentenence if you're a service-based solopreneur! Because when you sell a service, you’re selling expertise.
You’re offering knowledge and skills beyond what “everybody” has.
You hire a licensed electrician because a handyman might do the job...but you want to be sure they won't set the place on fire by mistake.
You hire a professional decorator because you want someone with flair who adds something to the project…something your best friend just can't do.
So how do you get labeled as an expert?
You can present credentials and testimonials. You can talk about how long you’ve been in business and point to a list of satisfied clients.
But your most effective strategy for presenting yourself as an expert will be the stories you tell.
They won’t necessarily be about you or your successes. These stories have specific qualities that communicate, “I know what I’m talking about.”
You’ll never have to say that directly. Your audience knows. In this episode, you’ll hear examples of 2 stories from a business book, The End of Average.
We'll analyze stories to see how they work.
RELATED PODCAST: Episode 128: How to use your brand archetype to brand yourself as an expert.
MENTIONED: Todd Rose, The End of Average
RESOURCES: How to create content that establishes you as a credible expert in your field - Self-paced course. Click here.
FREE Report - 17 surprising ways to use stories to market your business -
FREE with Kindle Unlimited - Grow Your Business One Story At A Time