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384 Japan’s Ageing Workforce: Why “Recruit and Retain” Must Include Seniors show art 384 Japan’s Ageing Workforce: Why “Recruit and Retain” Must Include Seniors

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

What problem is Japan actually facing with its ageing population? Japan is ageing rapidly, and most of the attention goes to welfare, health, and pension systems. The less-discussed problem is what to do with the “young” oldies—people reaching 60, the retirement age, while still having decades of life ahead of them. Because many are healthy, active, relatively digital, and well-connected, therefore they do not fit the old model of “retire and disappear”. They also believe the government pension system will break down under the weight of their cohort’s numbers, therefore they do not...

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383 Screen-Based Strong Messaging: How to Sound Credible on Remote Calls show art 383 Screen-Based Strong Messaging: How to Sound Credible on Remote Calls

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

What makes screen-based messaging harder than in-person presenting? Most people already struggle to get their message across in a room, and the screen makes that challenge harder. Because remote delivery removes many of the natural cues we rely on in person, a mediocre presenter can quickly become a shambles on camera. The danger is that people imagine the medium excuses weak messaging or amateur delivery, but it does not. If you have a message to deliver, you need to do better than normal, not worse. The screen also pushes you into a close-up. The audience sees your face more than your...

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382 Consensus Selling: The Invisible Decision-Makers Behind The Meeting Room Wall show art 382 Consensus Selling: The Invisible Decision-Makers Behind The Meeting Room Wall

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

Why does a request for a proposal in Japan not always mean you are winning? In Japan, reaching “please send a proposal” can feel like major progress, because it sounds like interest. But the request can also be a polite way to avoid a direct “no”. Because Japan is a very polite society, a blunt refusal is often uncomfortable, so people use indirect ways to close a conversation without confrontation. Therefore, if you automatically treat the request as a buying signal, you can waste hours producing a proposal that was never going to be acted on. The practical takeaway is to treat the...

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381 Why Japan’s Talent Crunch Makes Retention a Core Strategy show art 381 Why Japan’s Talent Crunch Makes Retention a Core Strategy

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

Why is “recruit and retain” becoming the central talent strategy in Japan? Japan faces a demographic crunch: too few young people can meet employer demand, and this shortage has persisted for years. Since 2015, the shrinking youth population has pushed competition for early-career talent higher. With a smaller talent pool, every hiring decision carries more risk, and every resignation hits harder. Turnover among new recruits has started climbing again. A few years ago, more than 40% of new recruits left after training; the figure now sits around 34%, and it may rise further. Companies...

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380 Control the Narrative: What Buyers See Before You Meet show art 380 Control the Narrative: What Buyers See Before You Meet

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

Why do clients “check you out” online before the first sales meeting? Buyers now assume that everything about us is only a few mouse clicks away, so online “checking you out” happens before the calendar invite becomes real. Because this scrutiny is routine and increasing, therefore your credibility is being scored before you speak a word in the meeting. The script frames this as a certainty for salespeople: prospects will look at your social media and search results to decide who you are and whether you are worth their time. Because the check happens before the conversation, therefore...

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379 Why Your Posture Is Important When Presenting show art 379 Why Your Posture Is Important When Presenting

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

Why does posture matter for presenters on stage and on camera? Answer: Posture shapes both breathing and perception. A straighter posture aids airflow and spinal alignment, while signalling confidence and credibility. Because audiences often equate height and upright stance with leadership, slouching erodes trust before you say a word. Mini-summary: Straight posture helps you breathe better and look more credible. What posture choices project confidence in the room? Answer: Stand tall with your chin up so your gaze is level. Use intentional forward lean and chin drop only when...

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378 The Foreign Leader In Japan show art 378 The Foreign Leader In Japan

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

  Why do “crash-through” leadership styles fail in Japan?  Force does not embed change. Employees hold a social contract with their firms, and client relationships are prized. Attempts to push damaging directives meet stiff resistance, and status alone cannot compel people whose careers outlast the expatriate’s assignment. Mini-summary: Pressure triggers pushback; relationships and continuity beat status. What happens when a foreign boss vents or shows anger? Answer: It backfires. Losing one’s temper is seen as childish and out of control. Credible leaders stay...

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377 Curiosity, Then Context: The Smart Short Pitch show art 377 Curiosity, Then Context: The Smart Short Pitch

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

Why use a one-minute pitch when you dislike pitching? Answer: In settings with almost no face-to-face time—especially networking—you cannot ask deep questions to uncover needs. A one-minute pitch becomes a bridge to a follow-up meeting rather than a full sales push, avoiding the “bludgeon with data” approach. Mini-summary: Use a short bridge pitch when time is scarce; aim for the meeting, not the sale. When is a one-minute pitch most useful? Answer: At events where you are filtering many brief conversations to find prospects worth a longer office meeting. You do not want...

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376 In Japan, Should Presenters Recycle Content Between Talks? show art 376 In Japan, Should Presenters Recycle Content Between Talks?

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

 Yes—recycling is iteration, not repetition. Each audience, venue and timing change what lands, so a second delivery becomes an upgrade: trim what dragged, expand what sparked questions, and replace weaker examples. The result is safer and stronger than untested, wholly new content. Mini-summary: Recycle to refine—familiar structure, higher quality. How can you create opportunities to repeat a talk? Answer: Negotiate for tailoring rather than exclusivity. Many hosts want “unique” content; offer contextualised examples, revised emphasis and organisation-specific language...

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375 Mentoring Under Pressure: How Bosses in Japan Make Change Work show art 375 Mentoring Under Pressure: How Bosses in Japan Make Change Work

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

In Japan, why is “capable and loyal” no longer enough? Answer: Technology, the post-1990 restructuring of management layers, and globalisation have reshaped how work moves in Japan. Because hierarchies compressed and expectations widened, teams now face faster cycles and more frequent transitions. AI will add further disruption, so stability must be created by leadership rather than assumed from tenure. Mini-summary: Hierarchy compression + globalisation + AI = persistent change; leadership provides the rhythm that tenure used to provide. In Japan, what should managers do first...

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Storytelling is one of those things that we all know about, but where we could do a much better job of utilising this facility in business.  It allows us to engage the audience in a way that makes our message more accessible.  In any presentation there may be some key information or messages we wish to relay and yet we rarely wrap this information up in a story.  As an audience we are more open to stories than bold statements or dry facts.  The presenter’s opinion is always going to trigger some debate or doubt in the minds of the audience.  The same detail enmeshed in a story though and the point goes straight into the minds of the crowd and is more likely to be bought as is.

When we are planning our talk, we think about what is the key message?  We should get this into one sentence, able to written on a grain of rice.  Okay, you are not likely to be able to achieve that any time soon, but the keys are brevity, clarity, focus, conciseness, and paring the message down to its most powerful essence.  We build the argument to support our key message, broken up into chapters throughout the talk.  We design our two closes, one for before Q&A and one to wrap up the whole talk at the very end.  We design our blockbuster opening to pry the phones out of the hands of the audience, to get them to listen to what we are saying and going to say.

We can inject micro stories, by which I simply mean short stories, into every part  of this design.  The opening could be a short story which grabs the attention of the listeners and primes the room for our dissertation.  It might be focused on an incident which relates to the key message of the talk or about an episode from a famous historical figure or about someone in the firm or a client that drives home the message.

Each of the chapters of the talk can rely on micro stories to back up the evidence being presented to justify the conclusion we have come to and the point we are making.  These stories bring flesh and blood to the dry facts and details.  They can enliven the point we are driving hard on, by making it something the audience can relate to. These facts don’t just appear.  They are there because of a reason and there are bound to be stories aplenty attached to them.

Both of the closes can be separate stories that enhance the final messages we are delivering to the room.  We keep them short, bountiful, memorable and attractive, such that they linger long in the minds of the audience members.  We want our story attached to the inside of the brains of the listeners, so that they remember it long after the event has passed by.

A thirty minute talk would probably have five chapters, an opening and two closes, so at least room there for eight stories.  These stories can be our own, garnered from our experiences or they could be folkloric stories from the firm’s rich history or we could be borrowing other people’s stories to make our point.

We all have products and solutions.  Where did these come from?  How were they created and who created them?  What about the firm’s founders’ stories?  Why does this company exist and how has it manage to stay in business for so long?  Taking the key chapter content, we can inject some life into the data points by looking for creation stories or application tales of high deeds and gloried achievements.  Other client’s stories can be some our stories too, as we relate how our solution changed their world.  These stories lend themselves for inclusion in the “about us” component of the firm’s website and for placement in the corporate brochure. 

The point is we have so many stories to choose from, we have a surfeit of content lapping all around us.  All we have to do is collect it.  So from now on build a library of stories about the firm, the personalities, the products, the client successes etc.  When you are reading about other companies look for their stories that you can borrow to make a point about your own business.  Add them to the library so that you don’t have to go scrambling about trying to think of stories.  You have them there, ready to go whenever you need them.