Episode 299: Scaling with Confidence: Why CTS Live is the One Big Domino for Your Practice with Krista Donargo, SGA
The Fierce Factor with Kaeli Lindholm
Release Date: 12/29/2025
The Fierce Factor with Kaeli Lindholm
In this replay episode, we’re revisiting one of the most important leadership decisions every growing practice owner faces: should you promote someone from within, or bring in outside leadership talent? As founders, many of us build our businesses around the skills we know best—whether that’s clinical excellence or coaching expertise. But the transition from hands-on provider to visionary CEO requires a completely different leadership skill set. In this conversation, we unpack common mistakes that can slow growth, like overpaying for experienced hires before your business is ready, or...
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We’re taking you back into the room at our 2025 ALT Experience for a special replay from the stage. In this conversation, I sit down with founders and CEOs Meg Fox, Sara Trammell, and Allie Edwards to talk about what it really means to create a white glove patient experience inside a growing practice. Not the kind that feels forced or fancy for the sake of appearance, but the kind rooted in intention, standards, and leadership. We unpack how each of them defines white glove service in a way that fits their brand, and how they ensure it’s felt consistently, from the first click online to...
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This week on The Fierce Factor Podcast, we’re bringing you another powerful replay from the ALT Experience 2025 stage, and this one is all about what leadership really looks like inside a scaling practice. I sit down with three high-level operators and practice leaders, Amanda Siem, Melanie Crowley, and Liz Grad Murphy, for an honest, behind-the-scenes conversation about managing teams, building trust, and navigating the often complicated dynamic between founders and managers. We unpack what it actually takes to turn vision into action, how to coach instead of constantly fixing, and why...
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In this week’s episode, we’re bringing you a powerful panel replay straight from our ALT 2025 stage: Retain to Grow: Designing Development Runways for High-Growth Employees. On this panel, Kaeli is joined by Shelby Miller, DNP, Heidi Hermel, NP, and Rachel King, FNP-C. Each of these founders leads a thriving practice with strong team culture. And notably, each operates under a different compensation structure. Three different models. Three successful, growing organizations. This panel conversation dives deep into what it really takes to attract, develop, and retain top talent in today’s...
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This episode is Part 3 of our special Develop Your Voice of Impact series, and it’s all about what happens when the stakes are high and the spotlight is on. In this conversation, Krista Donargo, SGA, dives into the difference between recorded content and live communication, and why so many brilliant leaders lose their power when they step on stage, lead a training, or answer questions in real time. From keynotes and panels to team trainings and high-pressure conversations, this episode breaks down what it really takes to speak with confidence, presence, and authority when things don’t...
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Before Sara Blakely became the founder of Spanx, her life looked nothing like a success story. She failed the LSAT twice, was told she was “too short” at a Disney audition, and spent seven years selling fax machines door to door—hearing no over and over again. What changed everything wasn’t luck. It was how she treated rejection. Instead of seeing discomfort as failure, she treated it like training. In Part 2 of our Develop Your Voice Impact series, Krista Donargo, SGA unpacks how Blakely learned to fail forward, show up before things felt polished, and turn a scrappy idea into a...
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In part one of our Develop Your Voice of Impact podcast takeover, KLC’s Strategic Growth Advisor, Krista Donargo kicks off a powerful three-part series designed to help high-performing founders become more confident, compelling, and magnetic communicators, online, in person, and on stage. This episode explores why so many accomplished leaders lose their authority the moment a camera turns on or they’re asked to speak publicly, and why it has nothing to do with skill. Krista unpacks the real culprit behind shaky confidence: self-conscious, performance-based communication. Through personal...
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In this episode, I’m unpacking one of the most dangerous myths women are taught about success: that “playing it safe” is the responsible choice. This conversation was sparked by a reflection on 2016, the year I started KLC and the year my brother passed away, and a question that stopped me in my tracks: Is my life truly better because I chose growth over safety? What I’ve learned over the past decade is this: safety is often conditional, and comfort can be far more limiting than risk. I take you back to my corporate career at Bayer Healthcare, a role that looked secure by every...
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Episode 302 is a special bonus episode, and one every aesthetics and wellness founder needs if you’ve hired help but still feel like everything runs through you. You’ve hired a talented provider, invested in training, and yet you’re still carrying most of the revenue load. Patients wait for you. Your injector’s schedule stays open. And before frustration sets in, it’s important to understand the real factors keeping your provider from being fully booked. In this episode, I’m breaking down the 10 reasons your injector isn’t fully booked, from over-reliance on your personal brand...
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This isn’t a conversation about resolutions, hustle, or chasing the next shiny tactic. It’s a grounded, strategic look at what’s actually going to separate thriving practices from struggling ones in the year ahead. In this episode, we zoom out to reflect on the shifts shaping our industry—maturing consumer behavior, increased economic discernment, rapid AI expansion, and the quiet erosion of average experiences—and what those forces demand from today’s leaders. You’ll hear the 10 defining predictions for 2026, including why retention will outperform revenue growth, how client...
info_outlineI know what it feels like to be stuck in the "messy middle" of practice growth, that stage where you’ve achieved success, but you’ve also become the absolute bottleneck of your own business. I’ve spent years coaching female founders through this exact inflection point, and in this episode, I’m pulling back the curtain on why I created Confidence to Scale LIVE.
During this conversation, KLC Strategic Growth Advisor, Krista Donargo, and I break down exactly what you can expect during our upcoming live kickoff in Manhattan Beach on January 9th and 10th. I share my core philosophy that scaling isn't actually about adding more complexities to your plate; it’s about subtracting and building a better framework that allows you to confidently let go of the weeds.
We walk through the six milestones of our 90-day blueprint, including how to unearth your million-dollar confidence and create a proprietary method that makes your practice competitionless. This isn't just about a two-day event, it’s about the 90 days of personalized coaching and accountability that follow to ensure these systems actually stick in your practice.
If you are tired of trying to scale on sheer willpower and you're ready to find that "one big domino" that will knock over all the rest, this episode is for you. I’m personally inviting you to join our January 2026 cohort of Confidence to Scale LIVE, and finally start digging up the dirt to lay a real foundation instead of just hanging more chandeliers.
Resources
→ Learn more & secure your spot for Confidence to Scale Live
→ Join the Fierce Factor Society
→ Follow Kaeli on Instagram: @kaeli.lindholm
Additional Ways to Connect:
- Book a Discovery Call: Ready to scale with intention? Let’s map out your next strategic move.
Listen in to hear how we help you reclaim your time and energy, and if you’re ready to take that next empowered step with me, I’d love for you to jump on a private call with our team to see if CTS Live is the right fit for your next level of growth.