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Last Mile Innovation with Emma Cosgrove

The Logistics of Logistics Podcast

Release Date: 09/27/2021

Home Delivery World: The Future of Fulfillment with John Beasley show art Home Delivery World: The Future of Fulfillment with John Beasley

The Logistics of Logistics Podcast

In “Home Delivery World: The Future of Fulfillment”, and , General Manager of Home Delivery World, discuss he critical strategies and emerging technologies redefining the high-stakes journey from the warehouse to the consumer's front door. About John Beasley , General Manager of Home Delivery World, has been part of the HDW team since 2021. With over 8 years in the events world, his goal is to bring innovation to the event and foster a community where attendees can make meaningful connections and drive their businesses forward. His background in sales, business development, partnerships...

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REPOST: Beyond TMS: McLeod's Open Ecosystem and Automation with Doug Schrier show art REPOST: Beyond TMS: McLeod's Open Ecosystem and Automation with Doug Schrier

The Logistics of Logistics Podcast

In "Beyond TMS: McLeod's Open Ecosystem and Automation”,  and , Vice President of Growth and Special Projects at McLeod Software, discuss the strategic pivot toward an open, automated ecosystem that redefines modern supply chain management. About Doug Schrier , Vice President of Growth and Special Projects at McLeod Software, is a driving force behind the company's strategic expansion while upholding a customer-centric philosophy. With a comprehensive background encompassing over two decades of operations and strategic leadership, Doug has dedicated the past 15 years to the...

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Vanity Metrics Don't Move Freight: Building Real Pipeline in Freight-Tech with Jim Waters show art Vanity Metrics Don't Move Freight: Building Real Pipeline in Freight-Tech with Jim Waters

The Logistics of Logistics Podcast

In “Vanity Metrics Don’t Move Freight: Building Real Pipeline in Freight-Tech”, and , Fractional CMO and Founder of FreightTech (marketing), discuss how marketing must shift from a tactical cost center to a strategic operating system that drives real revenue. About Jim Waters is a Boston-based B2B marketing executive with a proven track record of building robust sales pipelines. His passion lies in driving meaningful conversations, understanding customer pain points, and creating compelling content that generates active pipeline velocity. A results-driven innovator, Jim was an early...

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REPOST: Beyond the Rate: Why Accuracy, Transparency, and Context Matter with Dawn Favier show art REPOST: Beyond the Rate: Why Accuracy, Transparency, and Context Matter with Dawn Favier

The Logistics of Logistics Podcast

In “Beyond the Rate: Why Accuracy, Transparency and Context Matter”,  and , President, Intelligence, at Triumph, discuss how accuracy, transparency, and network connectivity are the new drivers for precision and confidence in the logistics industry. About Dawn Favier  serves as President, Intelligence, at Triumph following the acquisition of Greenscreens.ai in May 2025. She brings more than 30 years of leadership experience in transportation management and logistics technology. Prior to joining Triumph, Ms. Salvucci-Favier served as Chief Executive...

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Building the Connected Transportation Ecosystem: A Conversation with Trimble's Michael Kornhauser show art Building the Connected Transportation Ecosystem: A Conversation with Trimble's Michael Kornhauser

The Logistics of Logistics Podcast

In “Building the Connected Transportation Ecosystem: A Conversation with Trimble's Michael Kornhauser”, and , Vice President of Trimble, discuss how integrated data and precision mapping create a more secure, efficient, and connected transportation ecosystem. About Michael Kornhauser is sector vice president of Trimble, leading Transportation & Logistics in North America. With more than 20 years in various leadership roles, Michael has proven to be an astute and dynamic leader with deep industry understanding and passion for delivering superior customer value. Kornhauser, along with...

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The Optym Advantage: Smarter Routing, Planning, and Decision Making with Shaman Ahuja show art The Optym Advantage: Smarter Routing, Planning, and Decision Making with Shaman Ahuja

The Logistics of Logistics Podcast

In “The Optym Advantage: Smarter Routing, Planning, and Decision Making”, and , Deputy CEO of Optym, discuss how applied AI and optimization maximize fleet utilization and driver profitability. About Shaman Ahuja is currently serving as the Deputy CEO of Optym, a company specializing in prepackaged software solutions. With a robust background in technology and product management, he has held various leadership positions within Optym, showcasing his ability to drive innovation and efficiency. He began his professional journey as an intern and has progressively climbed the ranks,...

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Smart Routes, Safer Stops: How Mapping Techis Transforming Trucking with Rishi Mehra show art Smart Routes, Safer Stops: How Mapping Techis Transforming Trucking with Rishi Mehra

The Logistics of Logistics Podcast

In “Smart Routes, Safer Stops: How Mapping Tech is Transforming Trucking”, and , VP, Product and Engineering at Trimble, discuss how integrated mapping technology optimizes routes, ensures driver safety, and drives profitability through a connected data ecosystem. Rishi Mehra As VP, Product and Engineering, is primarily responsible for overseeing the company’s technology, products and engineering in North America. Mehra has been with Trimble since 2014, and previously served as a senior product manager and director of web products for ALK Technologies (now a part of the Trimble...

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Fleet Profitability Unleashed: The Optimal Dynamics Advantage with Zach Schuhart show art Fleet Profitability Unleashed: The Optimal Dynamics Advantage with Zach Schuhart

The Logistics of Logistics Podcast

In “Fleet Profitability Unleashed: The Optimal Dynamics Advantage”, and , Senior Vice President, Head of Sales at Optimal Dynamics, discuss how decades of academic research and advanced decision intelligence are being used to automate complex logistics and maximize carrier profitability. Zach Schuchart is the Senior Vice President, Head of Sales at Optimal Dynamics. He has over 20 years of experience in the North American and European transportation industries, including roles at UPS, CHAINalytics, and XPO, he brings deep expertise and leadership to the Optimal Dynamics team. As Head of...

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The Fulfillment Playbook: ShipStation's Strategy for Building an Unbreakable Shipping Network with Josh Stenitz show art The Fulfillment Playbook: ShipStation's Strategy for Building an Unbreakable Shipping Network with Josh Stenitz

The Logistics of Logistics Podcast

In “The Fulfillment Playbook: ShipStation's Strategy for Building an Unbreakable Shipping Network”, and , Chief Strategy Officer at Auctane, discuss how to turn complex global logistics into a seamless competitive advantage. About Josh Steinitz serves as Chief Strategy Officer at Auctane, a leading global company empowering businesses with intelligent mailing and shipping solutions through trusted products like ShipStation, Stamps.com, Metapack, and Packlink. In his role, Steinitz leads corporate development, strategic partnerships, carrier relationships and strategy, and cross-border...

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The Road Ahead: What Trimble Innovations Mean for Transportation with Jonah McIntire show art The Road Ahead: What Trimble Innovations Mean for Transportation with Jonah McIntire

The Logistics of Logistics Podcast

In “The Road Ahead: What Trimble Innovations Mean for Transportation”,  and , Chief Product and Technology Officer at Trimble, discuss Trimble's open, scalable platform that connects every aspect of the supply chain—from trucks and drivers to the back office—by serving as a reliable "system of record" that integrates practical AI innovation to help fleets maximize performance, visibility, and safety. About Jonah McIntire is Chief Product and Technology Officer at Trimble. He joined Transporeon in June 2021 and quickly led a succession of larger product organisations...

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Last Mile Innovation with Emma Cosgrove 

Emma Cosgrove and Joe Lynch discuss last mile innovation. Emma is a Senior Reporter on the transportation desk at Business Insider, a global news and lifestyle publication with hundreds of journalists in London, New York, San Francisco, Los Angeles, Singapore and beyond.

About Emma Cosgrove

Emma Cosgrove is a Senior Reporter on Business Insider's transportation team. She covers logistics with a focus on ecommerce. From warehouse technology to delivery labor, she tries to spread a deeper understanding of the people and systems that bring goods to our doorsteps with ever-increasing speed. Emma previously covered supply chains and food and agriculture technology for Supply Chain Dive and AgFunder News. She was a freelance food industry reporter for several years with bylines in The Atlantic, The Counter, and Edible Manhattan Magazine. She started her journalism career as a financial reporter in Beirut, Lebanon.

About The Business Insider

Business Insider is a global news and lifestyle publication with hundreds of journalists in London, New York, San Francisco, Los Angeles, Singapore and beyond. Their mission is to inform and inspire you with news and stories you want and need to know. They strive to leave you with something valuable every time you finish reading, watching, or listening to our work. They know that we are just one of many publications seeking your attention in an increasingly busy world.

Key Takeaways: Last Mile Innovation 

  • Emma Cosgrove is a Senior Reporter covering Logistics at Business Insider. Emma frequently writes about the innovation and innovators in the last mile space.
  • In the podcast interview, Emma describes how the explosive growth of ecommerce has transformed the once sleepy last mile space into a booming market that has shippers searching for partners and capacity.
  • Some highlights of Joe and Emma’s discussion below:
  • Traditionally, last mile shipping has been serviced by UPS, FedEx, and United States Postal Service (USPS).
  • UPS and FedEx experienced significant growth because of ecommerce, but not all of the business has been good business. FedEx stopped working with Amazon in 2019. UPS is reexamining their ecommerce business and pursuing a strategy of “better, not bigger.”
  • Even though Amazon is not a small package company, their logistics services has rapidly grown to support their ecommerce business.
  • Large shippers requiring last mile logistics and transportation service have struggled to find capacity. A variety of new businesses have emerged to fill the void.
  • The FRONTdoor Collective (FDC) has created the first micro-last mile delivery network with the capacity to cover 90% of residences and businesses in the US and Canada.
  • Roadie is a crowdsourced delivery platform. Roadie works with consumers, small businesses and big global brands across virtually every industry to provide a faster, cheaper, more scalable solution for scheduled, same-day and urgent delivery. With more than 200,000 active drivers nationwide, Roadie reaches more than 11,000 cities and 20,000 zip codes – the largest local same-day delivery footprint in the nation.
  • There are dozens of other last mile logistics providers who are lesser known, but still a very important part of the last mile market.
  • The direct to consumer (DTC) market is still growing and there will be growing pains that last mile shippers must address like sustainability, reverse logistics, and the profitability in this interesting new space.

Learn More About Last Mile Innovation 

Emma Cosgrove's LinkedIn

Business Insider

Emma's work

Regional carrier map

The Logistics of Logistics Podcast