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DTC Logistics Innovation with Rick Watson

The Logistics of Logistics Podcast

Release Date: 06/13/2022

The Fulfillment Playbook: ShipStation's Strategy for Building an Unbreakable Shipping Network with Josh Stenitz show art The Fulfillment Playbook: ShipStation's Strategy for Building an Unbreakable Shipping Network with Josh Stenitz

The Logistics of Logistics Podcast

In “The Fulfillment Playbook: ShipStation's Strategy for Building an Unbreakable Shipping Network”, and , Chief Strategy Officer at Auctane, discuss how to turn complex global logistics into a seamless competitive advantage. About Josh Steinitz serves as Chief Strategy Officer at Auctane, a leading global company empowering businesses with intelligent mailing and shipping solutions through trusted products like ShipStation, Stamps.com, Metapack, and Packlink. In his role, Steinitz leads corporate development, strategic partnerships, carrier relationships and strategy, and cross-border...

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The Road Ahead: What Trimble Innovations Mean for Transportation with Jonah McIntire show art The Road Ahead: What Trimble Innovations Mean for Transportation with Jonah McIntire

The Logistics of Logistics Podcast

In “The Road Ahead: What Trimble Innovations Mean for Transportation”,  and , Chief Product and Technology Officer at Trimble, discuss Trimble's open, scalable platform that connects every aspect of the supply chain—from trucks and drivers to the back office—by serving as a reliable "system of record" that integrates practical AI innovation to help fleets maximize performance, visibility, and safety. About Jonah McIntire is Chief Product and Technology Officer at Trimble. He joined Transporeon in June 2021 and quickly led a succession of larger product organisations...

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Beyond FBA: Unlocking Amazon's Fulfillment for Retailers with Wainwright Yu show art Beyond FBA: Unlocking Amazon's Fulfillment for Retailers with Wainwright Yu

The Logistics of Logistics Podcast

In “Beyond FBA: Unlocking Amazon's Fulfillment for Retailers”, and , the General Manager and Director for Amazon’s externalized fulfillment services, including Buy with Prime and Multichannel Fulfillment, discuss how retailers can scale their brands by leveraging Amazon's global logistics and the Prime badge to drive multi-channel growth. About Wainwright Yu currently serves as General Manager and Director of the Multichannel Commerce and Fulfillment business at Amazon, where he leads the organization's business and go-to-market functions. In this role, he oversees strategic...

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Why It's Time to Expect More from Your EDI Platform with Cleo's Shane Hagen show art Why It's Time to Expect More from Your EDI Platform with Cleo's Shane Hagen

The Logistics of Logistics Podcast

In “Why It's Time to Expect More from Your EDI Platform”, and , Presales Solutions Architect at Cleo, discuss the necessity of transitioning from traditional EDI to a unified platform for strategic supply chain orchestration and superior visibility. About Shane Hagen is a Presales Solutions Architect at Cleo. He designs integration solutions that seamlessly connect internal applications with external partners, leveraging both API and EDI integration patterns. Cleo’s customers rely on Shane to solve complex supply-chain challenges, trusting him to bridge the gap between business...

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Trimble's Perspective: The Future of Freight is Connected with Rob Painter show art Trimble's Perspective: The Future of Freight is Connected with Rob Painter

The Logistics of Logistics Podcast

In “Trimble's Perspective: The Future of Freight is Connected”, and , Trimble's President and Chief Executive Officer, discuss how Trimble connects the freight ecosystem—people, data, and workflows—to navigate the difficult truckload market and drive customer efficiency using AI and integrated commercial solutions. About Rob Painter became Trimble's president and chief executive officer in January 2020. From 2016 through 2019, he served as the Company's chief financial officer. Joining the Company in 2006, Painter held a variety of leadership positions, including corporate...

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SPS Commerce: Optimize Speed to Revenue with Wes Arentson show art SPS Commerce: Optimize Speed to Revenue with Wes Arentson

The Logistics of Logistics Podcast

In “SPS Commerce: Optimize Speed to Revenue”, and , Senior Sales Manager, Logistics at , discuss how streamlining the supply chain's Order-to-Cash cycle is the key to accelerating business growth. About Wes Aretson is a Sales Manager at SPS Commerce. He leads a logistics sales team focused on providing 3PLs and Carriers with tools to optimize their supply chains, connect with their partners more efficiently and make onboarding new customers easy. Wes has over 15 years of experience in supply chain and technology helping customers solve business problems with software and automation....

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Penske's State of Logistics: Leasing, Tech, and Loss Prevention with Andy Moses show art Penske's State of Logistics: Leasing, Tech, and Loss Prevention with Andy Moses

The Logistics of Logistics Podcast

In “Penske's State of Logistics: Leasing, Tech, and Loss Prevention with Andy Moses”, and , Senior Vice President of Solutions and Sales Strategy for , discuss the critical findings from the State of Logistics Report, the strategic advantage of integrating leasing and logistics services, and the operational necessity of combating escalating threats like cargo theft and cyber fraud. About Andy Moses is the senior vice president of solutions and sales strategy for . He leads the organization's engineering solutions team and heads corporate sales strategy, advising Penske's product line...

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Tariffs, Typhoons, & Turmoil: Derisking the Supply Chain with Moody's Andre Quinn Barabanov show art Tariffs, Typhoons, & Turmoil: Derisking the Supply Chain with Moody's Andre Quinn Barabanov

The Logistics of Logistics Podcast

In "Tariffs, Typhoons, & Turmoil: Derisking the Supply Chain with Moody's Andrei Quinn-Barabanov ”, and , Moody’s lead Supply Chain expert, discuss the need to leverage predictive data and holistic strategies to mitigate complex, interconnected global risks. About Andrei Quinn-Barabanov is Moody’s lead Supply Chain expert.  He works closely with Supply Chain Risk product team to shape the predictive capabilities of Moody’s solution and with its customers to identify, assess, prioritize and mitigate supply chain risks. With more than three decades of experience, Andrei...

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Orchestrating Chaos: Lully's Take on the Top Warehousing Challenges with Mike Myers show art Orchestrating Chaos: Lully's Take on the Top Warehousing Challenges with Mike Myers

The Logistics of Logistics Podcast

In "Orchestrating Chaos: Lully's Take on the Top Warehousing Challenges”, and , the Founder and CEO of Lully.ai discuss how to supercharge existing Warehouse Management Systems with bolt-on algorithms for labor and cost savings. About Mike Myers  is the Founder and CEO of Lully.ai, a bolt on technology that allows warehouses to ship more orders on time, with fewer resources, using the equipment, capabilities, and systems you already have. Mike's career has included roles at a large apparel brand, multiple national 3PL leaders, and finally a automation firm focused on...

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Making a Living and a Life on the Road with Dave Nemo show art Making a Living and a Life on the Road with Dave Nemo

The Logistics of Logistics Podcast

In "Making a Living and a Life on the Road”, and , Host of RadioNemo, discuss the blend of essential industry information, driver wellness, and community building that allows professional truckers to find success and connection over a long career on the road.  About Dave Nemo has been the voice of trucking radio for the past 55 years, drawing on his love of music, useless facts, jokes, and history, coupled with the solemn duty to provide reliable weather and road reports with important news and information every driver should have. His career has been through more changes than...

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Rick Watson and Joe Lynch discuss DTC Logistics innovation. Rick founded RMW Commerce Consulting, a boutique ecommerce consultancy that supports investors and management teams incubating and growing digital businesses online – both direct-to-consumer and B2B.

About Rick Watson

Rick Watson founded RMW Commerce Consulting after spending 20+ years as a technology entrepreneur and operator exclusively in the ecommerce industry with companies like ChannelAdvisor, BarnesandNoble.com, Merchantry, and Pitney Bowes. Watson was one of the first employees at ChannelAdvisor, spending 10 years there in various executive capacities and launching many of the company’s flagship offerings. He was then recruited to launch the third-party marketplace at BarnesandNoble.com, expanding the company’s product catalog by over 1 million items. After the successful marketplace launch, he served as CEO of Merchantry and led the company to a $30M acquisition by Tradeshift. Upon fulfilling the transition obligations of Merchantry to Tradeshift, Watson directed the cross-border product strategy of Pitney Bowes, a $450M business, comprised of Borderfree and the eBay Global Shipping Program. Watson’s work today is centered on supporting investors and management teams incubating and growing direct-to-consumer businesses. Most recently, in partnership with WHP Global, Rick was a critical resource in architecting the WHP+ platform, a new turnkey direct-to-consumer digital ecommerce platform that powers AnneKlein.com and JosephAbboud.com.

About RMW Commerce Consulting

RMW Commerce Consulting supports investors and management teams incubating and growing digital businesses online – both direct-to-consumer and B2B. RMW was founded by Rick Watson after his more than 20 years as a technology entrepreneur and operator exclusively in the ecommerce industry with companies like ChannelAdvisor, BarnesandNoble.com, Merchantry, and Pitney Bowes.

Key Takeaways: DTC Logistics Innovation

  • Rick Watson is the Founder and CEO of RMW Commerce, a consulting company focused on helping investors and management teams grow their digital commerce initiatives.
  • In the podcast interview, Rick and Joe discussed DTC logistics innovation and some of the recent moves by industry leaders in the retail and logistics verticals.
  • DTC is an acronym for “direct to consumer.”
  • Rick and Joe explored the topics below:
  • The term dark store, dark shop, dark supermarket refers to a retail outlet or distribution center that exists exclusively for online shopping.
  • A dark store is generally a large warehouse that can either be used to facilitate a "click-and-collect" service, where a customer collects an item they have ordered online, or as an order fulfillment platform for online sales.
  • The dark store format was initiated in the United Kingdom and Europe during Covid times. It is not clear whether the trend will gain traction in the USA.
  • American Eagle Outfitters acquired both Quiet Logistics and Airterra demonstrating their commitment to DTC business.
  • Amazon partners with mom-and-pop stores to serve rural areas. This experimental program aims to speed up delivery times to sparsely-populated areas.
  • Currently, Amazon partners with the USPS for final mile deliveries in rural areas. Some USPS shipments from Amazon have to be picked up at the local post office. The new service further enhances Amazon’s reputation as the best delivery provider.

Learn More About DTC Logistics Innovation

Rick Watson’s LinkedIn

RMW Commerce

Amazon vs Target vs Walmart with Rick Watson

Amazon’s Retail Strategy with Rick Watson

Watson Weekly Podcast

Fanatics Adopts American Eagle Quiet Platforms for Same-day/Next-Day

The Logistics of Logistics Podcast